Study sets matching "airline info"
Study sets
Classes
Users
Be Predictable
Be the Solution
Be Gracious
Be the Brand
Meet customer needs by making every experience run like clockw…
Show you care and thoughtfully resolve issues. It's taking act…
Make our customers feel appreciated with every interaction. It…
Be friendly and approachable, and carry yourself professionall…
Be Predictable
Meet customer needs by making every experience run like clockw…
Be the Solution
Show you care and thoughtfully resolve issues. It's taking act…
Military time
Three main objectives
Code share
F.AR
24 hour clock time. Used as the basis for calculating time in…
Security, safety, on-time performance
when two airlines share the responsibility of a flight. they a…
federal aviation regulation. rules that are governed by the F.…
Military time
24 hour clock time. Used as the basis for calculating time in…
Three main objectives
Security, safety, on-time performance
Number of seats on 757
Number of crew members on 757
Cabin configuration
Lavatories 757
215
2 Pilots... 5 FAs
Single class... One center aisle... 6 seats across (3 A/C L and 3 A/…
4 (1 in Fwd Cabin and 3 in mid cabin)
Number of seats on 757
215
Number of crew members on 757
2 Pilots... 5 FAs
The rules containes in the _____ _____…
The customer must have a _____ ticket o…
A customer [WILL / WILL NOT] be granted…
FASTCUT
Contract Of Carriage
Valid
Will
Fares Are Subject To Change Unless Ticketed
The rules containes in the _____ _____…
Contract Of Carriage
The customer must have a _____ ticket o…
Valid
Brew cup
Board Mail
Charter flights
CRM/TEM
Metal basket used to brew coffee
Supplies,correspondence,equipment,etc shipped within the compa…
Flights operating with a sports team or group that have exclus…
Crew resource/treat and error management. Standard procedures…
Brew cup
Metal basket used to brew coffee
Board Mail
Supplies,correspondence,equipment,etc shipped within the compa…
Title given to the lead FA on all inter…
When the A/C is pushed backwards from t…
"Kitchen" on an A/C; used for storing s…
abbreviation for aircraft
Purser
push-back
galley
A/C
Title given to the lead FA on all inter…
Purser
When the A/C is pushed backwards from t…
push-back
AO1 (Metar)
AO2 (Metar)
AMD (Metar)
BECMG (Metar)
Automated Observation without precipitation discriminator (rai…
Automated Observation with precipitation discriminator (rain/s…
Amended Forecast
Becoming (expected between 2 digit beginning hour and 2 digit…
AO1 (Metar)
Automated Observation without precipitation discriminator (rai…
AO2 (Metar)
Automated Observation with precipitation discriminator (rain/s…
What are the four pillars of Southwest'…
Who was the CEO that substantially cont…
What is Southwest's traditional formula…
What were the important components of S…
cost containment, employee commitment, and conservative growth.
Gary Kelly
Low cost flights.
s planes were Boeing 737s, costs of training, maintenance, and…
What are the four pillars of Southwest'…
cost containment, employee commitment, and conservative growth.
Who was the CEO that substantially cont…
Gary Kelly
Adult
Alliance
Baggage
Boarding pass
12y/o and older
Agreement between airlines to synchronize schedules fares seat…
Passengers personal property
Card given to passenger all check in procedures are completed
Adult
12y/o and older
Alliance
Agreement between airlines to synchronize schedules fares seat…
Common questions to ask a client in ord…
Types of Flight Service
Which airline do you contact to make re…
Five Means for Booking a Reservation
Who, Where, When and How?
Nonstop, Direct and Connecting
If the first segment of the trip is on a regional commuter air…
1. Individual ... 2. Travel agent ... 3. Kiosk... 4. Reservation and sa…
Common questions to ask a client in ord…
Who, Where, When and How?
Types of Flight Service
Nonstop, Direct and Connecting
AFT
Arm an exit
Bulkhead
B/C
Rear(back) of the Aircraft
The process of attaching the evacuation slide to the aircraft…
Partition wall used to divide an A/C into separate cabins, and…
(Business Class) A cabin area on some widebody aircraft betwee…
AFT
Rear(back) of the Aircraft
Arm an exit
The process of attaching the evacuation slide to the aircraft…
A/C
AAdvantage Program
AFT
Aisle
Abbreviation for "aircraft"
largest and most popular in world. Members can earn miles for…
rear (back) of aircraft
A walkway through the center of the aircraft. One or two aisles
A/C
Abbreviation for "aircraft"
AAdvantage Program
largest and most popular in world. Members can earn miles for…
ABE
ABQ
ACA
ACC
Allentown- PA - Lehigh Valley Intl. Airport
Albuquerque Intl. Airport - Albuquerque- NM
General Juan N. Alvarez Airport - Acapulco- MX
Kotoka Intl. Airport - Accra- Ghana
ABE
Allentown- PA - Lehigh Valley Intl. Airport
ABQ
Albuquerque Intl. Airport - Albuquerque- NM
Unless otherwise authorized, when is th…
A comm. pilot has a type rating in a b7…
A commercial pilot has a DC3 and a DC9…
The lowest CAT II minimums are
When operating an aircraft having a gross weight of more than…
ATP - B747, B727, B737
ATP - B727, DC3, DC9
DH 150 and RVR 1600
Unless otherwise authorized, when is th…
When operating an aircraft having a gross weight of more than…
A comm. pilot has a type rating in a b7…
ATP - B747, B727, B737