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Study sets matching "business chapter 12"

17 terms
AICE Business Chapter 12
Human resource management (HRM)
Recruitment
Selection
Job description
the strategic approach to the effective management of an orga…
the process of identifying the need for a new employee, defin…
involves the series of steps by which the candidates are inte…
a detailed list of the key points about the job to be filled-…
Human resource management (HRM)
the strategic approach to the effective management of an orga…
Recruitment
the process of identifying the need for a new employee, defin…
25 terms
Business Chapter 12
financial ratio
pie chart
bar graph
Sales Data Analysis
relationships between important financial data that are expre…
chart that have slices that represent portions of the whole
chart that uses vertical or horizontal bars to show data
an income statement is used to review monthly sales totals in…
financial ratio
relationships between important financial data that are expre…
pie chart
chart that have slices that represent portions of the whole
15 terms
Business Law - Chapter 12
Blue Laws
Sunday Agreement
Gambling Agreement
Interest
Laws that regulate activities on Sundays and legal holidays
A contract made on a Sunday
Performance by one party depends on the occurrence of an unce…
Charge for the use of borrowed money
Blue Laws
Laws that regulate activities on Sundays and legal holidays
Sunday Agreement
A contract made on a Sunday
24 terms
Chapter 12 Intro to business
Bank account
Brokerage firms
Collateral
Commercial Banks
A record of how much a customer had deposited into or withdra…
Financial institutions that sell stocks and bonds and also ma…
Property or goods pledged by a borrower to use as security ag…
Banks that offer the entire range of banking services, such a…
Bank account
A record of how much a customer had deposited into or withdra…
Brokerage firms
Financial institutions that sell stocks and bonds and also ma…
40 terms
Principles of Business, Chapter 12
Accounts payable record
Accounts receivable record
Asset record
Assets
a financial document that identifies the companies from which…
a financial document that identifies customers that made purc…
a financial document used to name the buildings and equipment…
what a company owns; anything of value owned by a business.
Accounts payable record
a financial document that identifies the companies from which…
Accounts receivable record
a financial document that identifies customers that made purc…
39 terms
Intro to business- Chapter 12
Product
Pure goods
Pure services
Consumer products
Anything that an organization offers to satisfy consumer need…
Products that do not include any services.
Products that do not include any goods.
Products purchased for personal use or consumption.
Product
Anything that an organization offers to satisfy consumer need…
Pure goods
Products that do not include any services.
23 terms
Business Management Chapter 12
Diversity
Affirmative action
Surface-level diversity
Deep-level diversity
a variety of demographic, cultural, and personal differences…
purposeful steps taken by an organization to create employmen…
differences such as age, sex, race/ethnicity, and physical di…
differences such as personality and attitudes that are commun…
Diversity
a variety of demographic, cultural, and personal differences…
Affirmative action
purposeful steps taken by an organization to create employmen…
32 terms
Principles of Business - Chapter 12
basic financial equation
assets
liabilities
owners equity
Revenue - Expenses = Profit/Loss
Anything of value that a business OWNS.
Amounts that a business OWES.
This is what the business is worth.
basic financial equation
Revenue - Expenses = Profit/Loss
assets
Anything of value that a business OWNS.
37 terms
Intro to Business - Chapter 12
Aim of Marketing
Relationship Marketing
Customer Relationship Management
Customer Lifetime Value
Understand the needs of customers + satisfy those needs bette…
Establishing long term mutually satisfying bc buyer seller re…
Using info about customers to create marketing strategies tha…
a measure of a customers worth (sale-cost) to a business over…
Aim of Marketing
Understand the needs of customers + satisfy those needs bette…
Relationship Marketing
Establishing long term mutually satisfying bc buyer seller re…
41 terms
Introduction to Business Chapter 12
Approach
Business buying behavior
Business development
Buyer behavior
The third step in the selling process where initial contact w…
The purchase decision making of organizations such as... manufac…
A function within a company that focuses on cultivating new c…
The psychological, emotional, and objective factors that infl…
Approach
The third step in the selling process where initial contact w…
Business buying behavior
The purchase decision making of organizations such as... manufac…
31 terms
Business Law Chapter 12
1. Mistakes in contract law result fro…
2. For fraudulent misrepresentation to…
3. A negligent misrepresentation resul…
4. In legal terms nondisclosure involv…
False
True
True
False
1. Mistakes in contract law result fro…
False
2. For fraudulent misrepresentation to…
True
21 terms
Intro to Business - Chapter 12 - Money and Financial Institutions
Money
Mortgage
Safety Deposit Box
Credit Unions
functions include: medium of exchange, standard of value, and…
type of loan needed if you were buying a home
banks have these to protect your valuable items from being lo…
non-profit banks set up by organizations for their members to…
Money
functions include: medium of exchange, standard of value, and…
Mortgage
type of loan needed if you were buying a home
24 terms
Chapter 12 Principles of Business
gives a new company its general direct…
is a written description of the busine…
several years of operation are require…
___ financing is money needed for equi…
team
business plan
profit
start up
gives a new company its general direct…
team
is a written description of the busine…
business plan
17 terms
Business Law - Chapter 12 Vocab
Adoption
Alimony
Annulment
Bigamist
Legal process that creates a parent-child relationship
the support paid by the wage earner of the family to the othe…
court order that cancels a marriage because of a problem that…
a person who knowingly marries a second spouse while still ma…
Adoption
Legal process that creates a parent-child relationship
Alimony
the support paid by the wage earner of the family to the othe…
16 terms
Business Math - Chapter 12: Investments
certificate of deposit (CD)
annual percentage yield (APY)
stocks
stock certificate
A kind of savings account that requires a specific amount dep…
The rate at which money earns simple interest in one year, al…
Share of ownership in a corporation.
Proof of ownership in a corporation.
certificate of deposit (CD)
A kind of savings account that requires a specific amount dep…
annual percentage yield (APY)
The rate at which money earns simple interest in one year, al…
12 terms
Business Ethics Chapter 12
Lobbying
Functions of lobbying
Grassroots lobbying
"Astroturf" lobbying
Attempts to influence legislators to take actions consistent…
Communication link between clients and government... Monitor pro…
Involves motivating individuals to contact legislators
Looks like grassroots, but is orchestrated by professionals
Lobbying
Attempts to influence legislators to take actions consistent…
Functions of lobbying
Communication link between clients and government... Monitor pro…
63 terms
Business Organizations: Chapter 12
Principal Forms of Business Entities
Sole Proprietorship
Sole Proprietorship
Only, All, most
Sole Proprietorship, Partnership, Limited Partnership, Limite…
Person doing business for themself
Only owner of the company, owner owns all or most of business…
Sole Proprietorship: ____ owner of the company, owner owns __…
Principal Forms of Business Entities
Sole Proprietorship, Partnership, Limited Partnership, Limite…
Sole Proprietorship
Person doing business for themself
25 terms
International Business Chapter 12
Capital markets
Investors
Borrowers
Markets makers
Bring together investors and borrowers... are highly interconnec…
Corporations with surplus cash, individuals, and non-bank fin…
Individuals, companies, and governments
The financial service companies that connect investors and bo…
Capital markets
Bring together investors and borrowers... are highly interconnec…
Investors
Corporations with surplus cash, individuals, and non-bank fin…
15 terms
Business Law Chapter 12
Blue Laws
Sunday Agreement
Gambling Agreement
Interest
State Statutes and local ordinances that regulate the creatio…
A contract made on Sunday, in a small number of jurisdictions…
An agreement in which performance by one party depends on the…
The charge for using borrowed money, generally expressed as a…
Blue Laws
State Statutes and local ordinances that regulate the creatio…
Sunday Agreement
A contract made on Sunday, in a small number of jurisdictions…
13 terms
Business Law Chapter 12
Actual authority
Agent
Apparent authority
Disclosed principal
The authorization, either express or implied, that an agent r…
A person who acts on behalf of another.
Authority created when a principal holds out an agent as bein…
A principal whose existence and identity are known to the thi…
Actual authority
The authorization, either express or implied, that an agent r…
Agent
A person who acts on behalf of another.
132 terms
Chapter 12 Business
How are products classified?
What are the life cycles of products?
What is the difference between product…
Manufacturer brand
A product can be classified as building materials or intangible
Product Life Cycle. A new product progresses through a sequen…
All the products a given company produces comprise the produc…
An original brand manufacturer, or OBM, is typically a compan…
How are products classified?
A product can be classified as building materials or intangible
What are the life cycles of products?
Product Life Cycle. A new product progresses through a sequen…
41 terms
Business Chapter 12 Vocab
Brand Extensions
Cobranding
Consumer Product
Consumer Promotion
A new product, in a new category, introduced under an existin…
When established brands from different companies join forces…
Products purchased for personal use or consumption.
Marketing activities designed to generate immediate consumer…
Brand Extensions
A new product, in a new category, introduced under an existin…
Cobranding
When established brands from different companies join forces…
43 terms
Chapter 12 Intro to Business
Product Features
Value Package
Consumer
Industrial Buyer
Tangible and intangible qualities that a company builds into…
A product marketed as a bundle of value-adding attributes, in…
Person who purchases products for personal use.
A company or other organization that buys products for use in…
Product Features
Tangible and intangible qualities that a company builds into…
Value Package
A product marketed as a bundle of value-adding attributes, in…
16 terms
Business Math - Chapter 12: Investments
certificate of deposit (CD)
annual percentage yield (APY)
stocks
stock certificate
A kind of savings account that requires a specific amount dep…
The rate at which money earns simple interest in one year, al…
Share of ownership in a corporation.
Proof of ownership in a corporation.
certificate of deposit (CD)
A kind of savings account that requires a specific amount dep…
annual percentage yield (APY)
The rate at which money earns simple interest in one year, al…
31 terms
Introduction to Business Chapter 12 Vocab
revenue
expenses
basic financial equation
budget
ALL INCOME business receives
COSTS of operating a business
Revenue - Expenses = Profit or Loss
provides DETAILED PLANS for financial needs of individuals, f…
revenue
ALL INCOME business receives
expenses
COSTS of operating a business
38 terms
Intro to Business Chapter 12
Advertising
Advertising campaign
Branding
Business products
A paid form of nonpersonal communication transmitted through…
Designing a series of advertisements and placing them in vari…
The process of naming and identifying products.
Products that are used directly or indirectly in the operatio…
Advertising
A paid form of nonpersonal communication transmitted through…
Advertising campaign
Designing a series of advertisements and placing them in vari…
11 terms
Business Chapter 12
Financial Planning
basic financial equation
types of budgets
assets
beginning a business. ongoing operations, and business expans…
revenue-expenses=profit or loss
start-up, operating, and cash
liabilities and owner's equity; what they own
Financial Planning
beginning a business. ongoing operations, and business expans…
basic financial equation
revenue-expenses=profit or loss
16 terms
Business Ethics Chapter 12
Air Pollution
Water Pollution
Land Pollution
Toxic Substances Control Act (1976)
when more pollutants are emitted into the atmosphere, safely…
when more wastes are dumped into waterways than can be natura…
contamination of land by both solid and hazardous waste
regulate, restrict and ban if necessary toxic chemicals
Air Pollution
when more pollutants are emitted into the atmosphere, safely…
Water Pollution
when more wastes are dumped into waterways than can be natura…
52 terms
Business Chapter 12
Product Features
Value Package
Industrial Buyer
Convenience Goods
tangible and intangible qualities that a company builds into…
a product is marketed as a bundle of value-adding attributes,…
a company or other organization that buys products for use in…
inexpensive physical goods that are consumed rapidly and regu…
Product Features
tangible and intangible qualities that a company builds into…
Value Package
a product is marketed as a bundle of value-adding attributes,…
35 terms
Business Chapter 12
Product
Sales Era
Marketing Concept
Customer Relationship Management (CRM)
Tangible good, service, or idea, available for purchase at th…
Focused on selling existing products and used aggressive sale…
Finding the right customer for the product to producing the r…
Long term relationships with individual customers to foster l…
Product
Tangible good, service, or idea, available for purchase at th…
Sales Era
Focused on selling existing products and used aggressive sale…
// business / vocab / chapter 12 //
migrant laborers
labor union
injunction
collective bargaining
people who move to another country for work
an organization of workers whose goal is improving members' w…
a court order that immediately stops a person or group from c…
negotiation between union workers and their employers on issu…
migrant laborers
people who move to another country for work
labor union
an organization of workers whose goal is improving members' w…
15 terms
chapter 12 business
the most likely reason for apple iPhon…
a production in the __ stage of the pr…
brand equity is the overall value of a…
unsought products are those goods that…
it uses high observation
growth
true
false
the most likely reason for apple iPhon…
it uses high observation
a production in the __ stage of the pr…
growth
30 terms
Legal Environment of Business Chapter 12
Fee Simple Absolute
Life Estate
Reversion
Acquiring Title by Occupancy
this is the most complete interest a person may have in land…
ownership of property as long as you are alive. No right to d…
property is left to beneficiary on happening of a condition.…
means original entry. you take (buy) land from government (so…
Fee Simple Absolute
this is the most complete interest a person may have in land…
Life Estate
ownership of property as long as you are alive. No right to d…
7 terms
Business chapter 12
You know exactly how much you have lef…
If you pay on time, there are no extra…
Easy to carry around... Convenient and sa…
The interest charged is very high... They…
Advantages to paying in cash
Advantages to credit purchases
Advantages to credit cards and store cards
Disadvantages to credit cards and store cards
You know exactly how much you have lef…
Advantages to paying in cash
If you pay on time, there are no extra…
Advantages to credit purchases
42 terms
Business Chapter 12
Accounting
Accounting cycle
Accounts payable
Annual report
recording, classifying, summarizing, and interpreting of fina…
six step procedure that results in the preparation and analys…
current liabilities or bills the company owes to others for m…
yearly statement of the financial condition, progress, and ex…
Accounting
recording, classifying, summarizing, and interpreting of fina…
Accounting cycle
six step procedure that results in the preparation and analys…
39 terms
Business Chapter 12
test marketing
commercialization
consumer product
business products
a trial mini launch of a product in limited areas that repres…
the full introduction of a complete marketing strategy and th…
products intended for household or family use
products that are used directly or indirectly in the operatio…
test marketing
a trial mini launch of a product in limited areas that repres…
commercialization
the full introduction of a complete marketing strategy and th…
70 terms
Business Chapter 12 Vocab
product
shopping product
accessory equipment
business service
everything one receives in an exchange including goods, servi…
item for which buyers expend on planning and making the purch…
standardized equipment used in a firm's production or office…
intangible product that an organization uses in its operations
product
everything one receives in an exchange including goods, servi…
shopping product
item for which buyers expend on planning and making the purch…
17 terms
Business Chapter 12
revenue
expenses
budget
start-up budget
all income that a business receives over a period of time
costs of operating a business
provides detailed plans for the financial needs of individual…
plans income and expenses from the beginning of a new busines…
revenue
all income that a business receives over a period of time
expenses
costs of operating a business
38 terms
Business Terms Chapter 12
test marketing
commercialization
consumer products
business products
a trial mini-launch of a product in limited areas that repres…
the full introduction of a complete marketing strategy and th…
products intended for household or family use
products that are used directly or indirectly in the operatio…
test marketing
a trial mini-launch of a product in limited areas that repres…
commercialization
the full introduction of a complete marketing strategy and th…
23 terms
International Business Chapter 12: The Strategy of International Business
Strategy
Profitability
Profit Growth
Value Creation
Actions managers take to attain the firm's goals
A ratio or rate of return concept
The percentage increase in net profits over time
Performing activities that increase the value of goods or ser…
Strategy
Actions managers take to attain the firm's goals
Profitability
A ratio or rate of return concept
33 terms
BUS111 Chapter 12 Business Presentations
6-x-6 rule
analogy
anecdote
animations
Specifies six bullets per screen and six words per bullet max…
A comparison of similar traits between dissimilar things; eff…
A personal story used to connect the speaker with the audience.
A PowerPoint tool that helps you control when objects or text…
6-x-6 rule
Specifies six bullets per screen and six words per bullet max…
analogy
A comparison of similar traits between dissimilar things; eff…
38 terms
Business Chapter 12
advertising
advertising campaign
branding
business products
A paid form of nonpersonal communication transmitted through…
Designing a series of advertisements and placing them in vari…
The process of naming and identifying products.
Products that are used directly or indirectly in the operatio…
advertising
A paid form of nonpersonal communication transmitted through…
advertising campaign
Designing a series of advertisements and placing them in vari…
17 terms
Intro to Business-Chapter 12- Financial Management
Revenue
Expenses
Budget
Start-up Budget
All income that a business receives over a period of time.
The costs of operating a business.
Provides detailed plans for the financial needs of individual…
Plans income and expenses from the beginning of a new busines…
Revenue
All income that a business receives over a period of time.
Expenses
The costs of operating a business.
20 terms
Business Chapter 12
money
monetary system
financial institution
bank account
standard of value and means of exchange or payment
modern society that uses currency checks and debit cards `
a firm that manages money
a record of the amount a customer has deposited in or withdra…
money
standard of value and means of exchange or payment
monetary system
modern society that uses currency checks and debit cards `
16 terms
Business and Society- Chapter 12
political involvement
lobbying*
umbrella organizations*
trade associations*
Participation in the formulation and execution of public poli…
The process of influencing public officials to promote or sec…
The broadest level of lobbying organizations, which represent…
Organizations of many firms in a given industry or line of bu…
political involvement
Participation in the formulation and execution of public poli…
lobbying*
The process of influencing public officials to promote or sec…
16 terms
BUSINESS CHAPTER 12
Pure goods
Augmented benefits
Convenience products
Unsought products
Products that do not include any services
Where most marketers wrap their actual products and additiona…
Inexpensive goods and services that consumers by frequently
Goods and services that hold little interest for consumers
Pure goods
Products that do not include any services
Augmented benefits
Where most marketers wrap their actual products and additiona…
56 terms
Business Chapter 12
Product
Service qualities
Pure goods
Pure services
anything that an organization offers to satisfy consumer need…
Intangibility Inseparability Variability Perishability
products that do not include any services
products that do not include any goods
Product
anything that an organization offers to satisfy consumer need…
Service qualities
Intangibility Inseparability Variability Perishability
26 terms
Chapter 12 Business Review
whats the most important part of prepa…
most people have some apprehension abo…
what part of your presentation should…
you goals as a speaker are to have you…
Know your purpose
true
intro and closing
true
whats the most important part of prepa…
Know your purpose
most people have some apprehension abo…
true
39 terms
business chapter 12
immigration
overall health
quarantine
indigenous peoples policy
federal
federal
federal
federal
immigration
federal
overall health
federal
16 terms
Business law: Chapter 12
acceptance
agreement
browse-wrap terms
click-on agreement
in contract law, the offeree's notification to the offeror th…
a meeting of two or more minds in regard to the terms of cont…
terms and conditions of use that are presented to an internet…
an agreement that arises when a buyer, engaging in a transact…
acceptance
in contract law, the offeree's notification to the offeror th…
agreement
a meeting of two or more minds in regard to the terms of cont…
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