Study sets matching "business management chapter 4"

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Study sets matching "business management chapter 4"

28 terms
Business Management - Chapter 4
Business Plan
Strategic Planning
Operational Planning
SWOT Analysis
A written document that describes the nature of the business,…
Long-term planning that provides broad goals and directions f…
Short-term planning that identifies specific activities for e…
An examination of an organization's internal strengths and we…
Business Plan
A written document that describes the nature of the business,…
Strategic Planning
Long-term planning that provides broad goals and directions f…
24 terms
Business Management Chapter 4
ethics
code of ethics
intellectual property
social responsibility
a set of moral principles or values that govern behavior
a document that outlines the principles of conduct to be used…
ownership of ideas such as inventions, books, movies, and com…
the obligation that individuals or businesses have to help so…
ethics
a set of moral principles or values that govern behavior
code of ethics
a document that outlines the principles of conduct to be used…
8 terms
Business Management: Chapter 4
Ethics
Business Ethics
Bribery
Code of Ethics
Moral principles by which people conduct themselves personall…
Rules based on moral principles about how businesses and empl…
When gifts, money, or favors are offered to encourage a busin…
A set of guidelines for maintaining ethics in the workplace.
Ethics
Moral principles by which people conduct themselves personall…
Business Ethics
Rules based on moral principles about how businesses and empl…
29 terms
Chapter 4 Business Management
Business Plan
Strategic Planning
Operational Planning
SWOT Analysis
Written description of the nature of the business, its goals…
Long-term and provides broad goals and directions for the ent…
Short-term and identifies specific goals and activates for ea…
Examination of the organization's internal Strength and Weakn…
Business Plan
Written description of the nature of the business, its goals…
Strategic Planning
Long-term and provides broad goals and directions for the ent…
35 terms
Business Management - Chapter 4
International business
Pacific Rim
World Trade Organizations (WTO)
Trading bloc
Business activities that occur between two or more countries.
Countries on the western edge of the Pacific Ocean.
An international organization that creates and enforces the r…
A group of two or more countries who agree to remove all rest…
International business
Business activities that occur between two or more countries.
Pacific Rim
Countries on the western edge of the Pacific Ocean.
Business Management Chapter 4
Nascent Entrepreneurs
Small Business
New Venture
Entrepreneurship
People who are trying to start a business from scratch.
An independently owned and managed business that does not dom…
A recently formed commercial organization that provides goods…
The process of identifying an opportunity in the market place…
Nascent Entrepreneurs
People who are trying to start a business from scratch.
Small Business
An independently owned and managed business that does not dom…
28 terms
Business Management - Chapter 4
Ethics
Ethical dilemma
Categories of Human Behavior
Codified Law-Legal Standard (human beh…
Code of moral principles & values that governs the behaviors…
A situation concerning right or wrong when values are in conf…
1. Codified law (legal standard)... 2. Domain of ethics (social…
Standard where lawmakers set rules that people & corporations…
Ethics
Code of moral principles & values that governs the behaviors…
Ethical dilemma
A situation concerning right or wrong when values are in conf…
21 terms
Business Management Chapter 4
360-degree assessment technique
At-will employment
Coaching
Discipline
A process that involves an employee choosing from 6 to 12 oth…
A policy by which workers are free to sell their labor servic…
A process by which an expert observes the employee in his or…
A form of training that enforces organizational rules.
360-degree assessment technique
A process that involves an employee choosing from 6 to 12 oth…
At-will employment
A policy by which workers are free to sell their labor servic…
43 terms
Business Management Chapter 4
Ethics
Ethical behavior
Workplace deviance
Production deviance
the set of moral principles or values that defines right and…
behavior that conforms to a society's accepted principles of…
unethical behavior that violates organizational norms about r…
unethical behavior that hurts the quality and quantity of wor…
Ethics
the set of moral principles or values that defines right and…
Ethical behavior
behavior that conforms to a society's accepted principles of…
Business Management Chapter 4
Approaches for Ethical Decision Making
Ethics
Managerial Ethics
Three Domains of Human Action
Utilitarian, Individualism, Moral-Rights, Justice
the code of moral principles and values that govern the behav…
standards of good and bad that managers apply to the workplace
Domain of Codified Law (Legal Standard), Domain of Ethics (So…
Approaches for Ethical Decision Making
Utilitarian, Individualism, Moral-Rights, Justice
Ethics
the code of moral principles and values that govern the behav…
Business Management Chapter 4
Target Market
Market Segments
Customer Profile
Demographics
includes the individuals or companies that are interested in…
groups of customers within a large market who share common ch…
description of the characteristics of the person or company t…
data that describe a group of people in terms of their age, m…
Target Market
includes the individuals or companies that are interested in…
Market Segments
groups of customers within a large market who share common ch…
13 terms
Business Management Chapter 4
Human Resource Manager
Human resource management
Employer of choice
Industrial Democracy or Empowerment
Coordinates all the activities involved in acquiring, develop…
is defined as the effective management of the formal relation…
Attracts, motivates and holds on to highly talented workers
The move towards increasing the influence of employees in dec…
Human Resource Manager
Coordinates all the activities involved in acquiring, develop…
Human resource management
is defined as the effective management of the formal relation…
Chapter 4 Business Management
business plan
strategic plan
operational planning
SWOT analysis
a written description of the nature of the business, its goal…
long-term and provides broad goals and direction for the enti…
short-term and identifies specific goals and activities for e…
the examination of the organization's internal Strengths and…
business plan
a written description of the nature of the business, its goal…
strategic plan
long-term and provides broad goals and direction for the enti…
Business Management - Chapter 4
Business Plan
Strategic Planning
Operational Planning
SWOT Analysis
A written document that describes the nature of the business,…
Long-term planning that provides broad goals and directions f…
Short-term planning that identifies specific activities for e…
An examination of an organization's internal strengths and we…
Business Plan
A written document that describes the nature of the business,…
Strategic Planning
Long-term planning that provides broad goals and directions f…
Business Management Chapter 4
how to restore trusy in free market sy…
legality
ethics
questions to ask when you ethical dile…
1. punish those who broke the law accourdingly ... 2. make laws…
refers to laws we made written to protect ourselves from frau…
Standard or moral behavior a reset are excepted by society as…
1. my proposed action legal ... 2. is it balanced am I acting fa…
how to restore trusy in free market sy…
1. punish those who broke the law accourdingly ... 2. make laws…
legality
refers to laws we made written to protect ourselves from frau…
Chapter 4 Business Management
Globalization
Global Village
E-Commerce
Global Economy
The trend of the world economy toward becoming a more interde…
Refers to the "shrinking" of time and space as air travel and…
Electronic commerce the buying and selling of products and se…
Refers to the increasing tendency of the economies of the wor…
Globalization
The trend of the world economy toward becoming a more interde…
Global Village
Refers to the "shrinking" of time and space as air travel and…
12 terms
Business Management Chapter 4
Antitrust laws
Business Ethics
Code of Ethics
Contract
laws designed to promote competition and fairness and prevent…
The obligation of a business to contribute to the well being…
a statement of values and rules that guides the behavior of e…
An agreement to exchange goods or services for something of v…
Antitrust laws
laws designed to promote competition and fairness and prevent…
Business Ethics
The obligation of a business to contribute to the well being…
27 terms
Business Management Chapter 4
Business Plan
Strategic Planning
Operational Planning
SWOT Analysis
A written document describing the nature of the business, the…
Long- term and provides broad goals and direction for the ent…
Short-term and identifies specific goals and activities for e…
SWOT = Strengths, Weaknesses, Opportunities and Threats; a pl…
Business Plan
A written document describing the nature of the business, the…
Strategic Planning
Long- term and provides broad goals and direction for the ent…
Chapter 4 Business Management
5 Criteria's for Ethical Decision Making
Utilitarian
Individualism
Moral Rights
1. Utilitarian... 2. Individualism... 3. Moral Rights... 4. Justice... -D…
W/D- Greatest good for the greatest number.... Book- The ethical…
W/D- A person's long term interest.... Book- Promote individuals…
W/D- Fundamental liberties (privacy, free consent, free speec…
5 Criteria's for Ethical Decision Making
1. Utilitarian... 2. Individualism... 3. Moral Rights... 4. Justice... -D…
Utilitarian
W/D- Greatest good for the greatest number.... Book- The ethical…
27 terms
Business Management Chapter 4
Ethics
Codified Law Ethics
Domain of Free Choice
Domain of Ethics
The codes of moral behaviors that dictates what is right and…
Ethics that are written in laws and can be punished by jail t…
The law has no say and people companies can do whatever they…
Between codified law and free choice that has no WRITTEN law…
Ethics
The codes of moral behaviors that dictates what is right and…
Codified Law Ethics
Ethics that are written in laws and can be punished by jail t…
44 terms
Business Management Chapter 4
global village
globalization
e-commerce
global economy
the "shrinking" of time and space as air travel and the elect…
the trend of the world economy becoming a more interdependent…
buying and selling on the Internet
the increasing tendency of the economies of the world to inte…
global village
the "shrinking" of time and space as air travel and the elect…
globalization
the trend of the world economy becoming a more interdependent…
Business Principles and Management Chapter 4
Exchange rate
Low-Context Culture
High-Context Culture
English
the value of one country's currency expressed in the currency…
people communicate directly and explicitly
communication occurs through non-verbal signs and indirect su…
________ has become the language of international business
Exchange rate
the value of one country's currency expressed in the currency…
Low-Context Culture
people communicate directly and explicitly
27 terms
Business Management Chapter 4
Global Economy
Exporting
Importing
Trade Barrier
interconnected economies of the nations of the world
the selling and shipping of goods to another country
buying or bringing in goods from other countries to sell
a restriction on goods entering or leaving a country
Global Economy
interconnected economies of the nations of the world
Exporting
the selling and shipping of goods to another country
Business Management Chapter 4
Evaluation
Effectiveness
Performance indicators
Financial indicators
the process of assessing whether the business has achieved st…
the degree to which a business has achieved its objectives
mesurable statements which businesses can use to evaluate per…
performance indicators that are found in the accounting recor…
Evaluation
the process of assessing whether the business has achieved st…
Effectiveness
the degree to which a business has achieved its objectives
Business management chapter 4-8
brainstorming
business strategy
certainty
concentration
a process in which group memebrs generate as many ideas about…
the major actions by which a business competes in a particula…
the state that exists when decision makers have accurate and…
a strategy employed for an organization that operates a singl…
brainstorming
a process in which group memebrs generate as many ideas about…
business strategy
the major actions by which a business competes in a particula…
Business Management Chapter 4 Vocabulary
Ethics
Business ethics
Code of ethics
Sweatshop
moral principles by which people conduct themselves personall…
rules based on moral principles about how businesses and empl…
a set of guidelines for maintaining ethics in the workplace
a shop or factory in which workers are employed for long hour…
Ethics
moral principles by which people conduct themselves personall…
Business ethics
rules based on moral principles about how businesses and empl…
Business Management Chapter 4.8 Key Terms
B2B (business to business)
B2C (business to consumer)
C2C (consumer to consumer)
E-commerce (electronic commerce)
e-commerce conducted directly for business customers rather t…
e-commerce business conducted directly for the end-user (the…
e-commerce platform, such as eBay, that enables customers to…
the trading of goods and services via the Internet, electroni…
B2B (business to business)
e-commerce conducted directly for business customers rather t…
B2C (business to consumer)
e-commerce business conducted directly for the end-user (the…
28 terms
Business Management - Chapter 4
Business Plan
Strategic Planning
Operational Planning
SWOT Analysis
A written document that describes the nature of the business,…
Long-term planning that provides broad goals and directions f…
Short-term planning that identifies specific activities for e…
An examination of an organization's internal strengths and we…
Business Plan
A written document that describes the nature of the business,…
Strategic Planning
Long-term planning that provides broad goals and directions f…
Business Management chapter 4
ethics
business ethics
code of ethics
sweatshop
moral principles by which people conduct themselves personall…
rules based on moral principles about how businesses and empl…
a set of guidelines for maintaining ethics in the workplace
a shop or factory in which workers are employed for long hour…
ethics
moral principles by which people conduct themselves personall…
business ethics
rules based on moral principles about how businesses and empl…
Business Management Chapter 4- Business Ethics
Ethics
Business Ethics
Code of Ethics
Sweatshop
Moral principals by which people conduct themselves personall…
Rules based on moral principals about how businesses and empl…
A set of guidelines for maintaining ethics in the workplace
A shop or factory in which workers are employed for long hour…
Ethics
Moral principals by which people conduct themselves personall…
Business Ethics
Rules based on moral principals about how businesses and empl…
34 terms
Business Management Chapter 4
International Business
Pacific Rim
World Trade Organization (WTO)
Trading Bloc
business activities that occur between 2 or more countries
countries on the western edge of the pacific ocean (South Kor…
an international organization that creates and enforces the r…
a group of 2 or more countries who agree to remove all restri…
International Business
business activities that occur between 2 or more countries
Pacific Rim
countries on the western edge of the pacific ocean (South Kor…
Business Management Chapter 4
senior management
middle manager
front-line manager
management structure
the level of management involved in the strategic planning an…
translates corporate objectives into specific projects, monit…
lowest level of managers in the hierarchy; responsible for th…
the ways in which parts of an organisation are formally arran…
senior management
the level of management involved in the strategic planning an…
middle manager
translates corporate objectives into specific projects, monit…
38 terms
Chapter 4 Business Management
International Business
When did international business begin?
Pacific Rim
Foreign investment
Business activities that occur between two or more countries
It began at the end of WII
Big trading nations: China, South Korea, Taiwan, Hong Kong, a…
Occurs when firms of one country build new plants and facilit…
International Business
Business activities that occur between two or more countries
When did international business begin?
It began at the end of WII
Business Management IB - Chapter 4
Marketing and its relationship with ot…
Marketing goods vs services
Market orientation
Product orientation
- Definition: Process of identifying and satisfying consumer…
- Goods: Use of the 4Ps (place, price, product, promotion)... -…
- Outward looking, focus on market research, then making prod…
- Inward looking, focused on product development, supply of p…
Marketing and its relationship with ot…
- Definition: Process of identifying and satisfying consumer…
Marketing goods vs services
- Goods: Use of the 4Ps (place, price, product, promotion)... -…
11 terms
Business Management Chapter 4
Evaluation
Effectiveness
Efficiency
Performance Indicators
The process of assesing whether the business has achieved sta…
The degree to which a business has achieved its objectives.
Refers to 'how well' a business uses resources to achieve obj…
Measurable statements which businesses use to evaluate perorm…
Evaluation
The process of assesing whether the business has achieved sta…
Effectiveness
The degree to which a business has achieved its objectives.
Business Management Chapter 4
Situational Analysis
Goal
Plans
Scenario
A process planners use, within time and resource constraints,…
A target or end that management desires to reach
The actions or means managers intend to use to achieve organi…
A narrative that describes a particular set of future conditi…
Situational Analysis
A process planners use, within time and resource constraints,…
Goal
A target or end that management desires to reach
27 terms
Business Management Chapter 4
Hierarchical Structure
Senior or Executive Management
Middle Manager
Front-Line Manager
Different levels of staff and management, with higher levels…
The level of management involved in the strategic planning an…
Translates corporate objectives into specific projects, monit…
Lowest level of managers in the hierarchy; responsible for em…
Hierarchical Structure
Different levels of staff and management, with higher levels…
Senior or Executive Management
The level of management involved in the strategic planning an…
Business Management Chapter 4 Review
Task Environment
General Environment
Environments in Global Environment
Barriers to Entry ... (Factors that make…
1. Suppliers... 2. Distributors... 3. Competitors... 4. Customers
1.Technological Forces (advancements in tech)... 2.Economic Forc…
1. General Environment... 2. Task Environment
1. Economies of Scale - (cost advantages w/ large operations)…
Task Environment
1. Suppliers... 2. Distributors... 3. Competitors... 4. Customers
General Environment
1.Technological Forces (advancements in tech)... 2.Economic Forc…
14 terms
Business Management Chapter 4
Capital Account
Dumping
Embargo
exchange rate
an account that records investment funds coming into and goin…
the practice of selling goods in a foreign market at a price…
a process in which the government bars companies from doing b…
the value of one country's currency expressed in the currency…
Capital Account
an account that records investment funds coming into and goin…
Dumping
the practice of selling goods in a foreign market at a price…
Business management chapter 4
Ethics
Code of ethics
Intellectual property
Social audit
Morals
States the way we should act
Things in your head (inventions)
The way if measuring understanding
Ethics
Morals
Code of ethics
States the way we should act
15 terms
Business management chapter 4
Target market
Market segments
Customer profile
Demographics
Includes the individuals or companies that are interested in…
Groups of customers with pin a large market who share common…
A description of the characteristics of the person or company…
Data that describes a group of people in terms of their age,…
Target market
Includes the individuals or companies that are interested in…
Market segments
Groups of customers with pin a large market who share common…
16 terms
Chapter 4 business management
Global Economy
Exporting
Importing
Trade Barrier
The interconnected economies of the nations of the world.
The selling and shipping of goods to another country.
Buying or bringing in goods from other countries to sell
A restriction on goods entering or leaving a country.
Global Economy
The interconnected economies of the nations of the world.
Exporting
The selling and shipping of goods to another country.
Small Business Management Chapter 4
primary research
secondary research
marketing
market research
a type of investigation performed directly on a subject or su…
a type of investigation carried out indirectly, through exist…
the development and use of stratgies for getting a product or…
is the collection and analysis of data regarding target marke…
primary research
a type of investigation performed directly on a subject or su…
secondary research
a type of investigation carried out indirectly, through exist…
62 terms
Business Management (chapter 4)
Global Managing
Globalization
Three important developments of global…
First development
Managing across borders.
Trend of the world economy toward becoming a more interdepend…
1. rise of the "global village" & ecommerce... 2. trend of the w…
1. From transportation to communication.... Philosopher Marshall…
Global Managing
Managing across borders.
Globalization
Trend of the world economy toward becoming a more interdepend…
15 terms
Business Management - Chapter 4
Senior Management
Middle Management
Front-line Management
2 Purposes of a Management Structure
Top level and has responsibility for strategic planning and i…
Describes those managers in charge of a designated department…
May be supervisors or team leaders and are responsible for da…
Division of Labour (Who does what) and Clear communication ch…
Senior Management
Top level and has responsibility for strategic planning and i…
Middle Management
Describes those managers in charge of a designated department…
10 terms
Business Management Chapter 4
ethics
compliance-based ethics codes
integrity-based ethics codes
whistleblowers
standards of moral behavior, that is, behavior accepted by so…
ethical standards that emphasize preventing unlawful behavior…
ethical standards that define the organization's guiding valu…
insiders who report illegal or unethical behavior
ethics
standards of moral behavior, that is, behavior accepted by so…
compliance-based ethics codes
ethical standards that emphasize preventing unlawful behavior…
27 terms
Chapter 4 Business Management
Business Plan
Strategic Planning
Operational Planning
SWOT Analysis
Written description of the nature of the business, its goals…
Long-term and provides broad goals and directions for the ent…
Short-term and identifies specific goals and activates for ea…
Examination of the organization's internal Strength and Weakn…
Business Plan
Written description of the nature of the business, its goals…
Strategic Planning
Long-term and provides broad goals and directions for the ent…
10 terms
Business management chapter 4
Ethics
Code of ethics
Intellectual property
Social responsibility
Set of moral principles or values that govern behavior
Document that outlines the principles of conduct to be used i…
Refers to ownership of ideas such as inventions, books, movie…
Refers to the obligation that individuals or businesses have…
Ethics
Set of moral principles or values that govern behavior
Code of ethics
Document that outlines the principles of conduct to be used i…
12 terms
Business Management Chapter 4
sole proprietorship
partnership
corporation
s corporation
businesses owned and operated by one individual; the most com…
a form of business organization defined by the Uniformed Part…
a legal entity, created by the state, whose assets and liabil…
corporation taxed as though it were a partnership with restri…
sole proprietorship
businesses owned and operated by one individual; the most com…
partnership
a form of business organization defined by the Uniformed Part…
14 terms
Business Management Chapter 4
Ethics
Business ethics
Code of ethics
Sweatshop
are moral principles by which people conduct themselves perso…
rules based on moral principles about how businesses and empl…
a set of guidelines for maintaining ethics in the workplace.
a shop or factory in which workers are employed for long hour…
Ethics
are moral principles by which people conduct themselves perso…
Business ethics
rules based on moral principles about how businesses and empl…
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