Study sets matching "chapter 5 organizational behavior"

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Study sets matching "chapter 5 organizational behavior"

29 terms
Organizational Behavior Chapter 5
Job design
Job design
Job specialization
Job specialization
work design addressed at the individual level
how organizations define and structure jobs.
the first widespread model of how individual work should be d…
can help improve efficiency in job performance, but it can al…
Job design
work design addressed at the individual level
Job design
how organizations define and structure jobs.
Organizational Behavior- Chapter 5
Motivation
Internal Motivation
External Motivation
Process Motivation
Arousing and sustaining goal-directed behavior
Focuses on variables within the individual that lead to motiv…
Focuses on the elements in the environment to explain people'…
Emphasizes the nature of interaction between the individual a…
Motivation
Arousing and sustaining goal-directed behavior
Internal Motivation
Focuses on variables within the individual that lead to motiv…
36 terms
Organizational behavior Chapter 5
Stress
Stressors
Strains
Transactional theory of stress
as a psychological response to demands that possess certain s…
the demands that cause people to experience stress
the negative consequences that occur when demands tax or exce…
explains how stressors are perceived and appraised, as well a…
Stress
as a psychological response to demands that possess certain s…
Stressors
the demands that cause people to experience stress
21 terms
Organizational Behavior Chapter 5
Motivation
Types of Motivation Theories
Difference between content and process…
Maslow's Hierarchy of Needs Theory
Forces within the individual forces that account for the dire…
Content theories... Focus on individual needs - that is, physiol…
The content theories try to explain work behaviors based on p…
Self actualization and esteem at the top, to social, safety,…
Motivation
Forces within the individual forces that account for the dire…
Types of Motivation Theories
Content theories... Focus on individual needs - that is, physiol…
32 terms
Organizational Behavior Chapter 5
Personality
Heredity
Personality Traits
Myers-Briggs Type Indicator (MBTI)
The sum total of ways in which an individual reacts to and in…
Factors determined at conception one's biological, psychologi…
Enduring characteristics that describe an individual's behavior
A personality test that taps four characteristics and classif…
Personality
The sum total of ways in which an individual reacts to and in…
Heredity
Factors determined at conception one's biological, psychologi…
19 terms
Organizational Behavior Chapter 5
Motivation
Maslow's hierarchy of needs
ERG theory
Frustration-regression principle
is a psychological force that helps to explain what arouses,…
is the theory that people are motivated to satisfy five need…
describes three universal categories of needs: existence, rel…
suggests that people who are unable to satisfy higher-order n…
Motivation
is a psychological force that helps to explain what arouses,…
Maslow's hierarchy of needs
is the theory that people are motivated to satisfy five need…
Organizational Behavior Chapter 5
Motivation
Maslow's Hierarchy of Needs
What are the 5 needs in Maslow's theory?
Theory X
The process of arousing and sustaining goal-directed behavior
Theory that behavior is determined by a profession of physica…
Self-acutalization, esteem, Love(social), Safety and Security…
A set of assumptions of how to manage individuals who are mot…
Motivation
The process of arousing and sustaining goal-directed behavior
Maslow's Hierarchy of Needs
Theory that behavior is determined by a profession of physica…
Organizational Behavior Chapter 5
Personality
Heredity
Personality Traits
Myers-Briggs Type Indicator (MBTI)
The sum total of ways in which an individual reacts to and in…
Factors determined at conception one's biological, psychologi…
Enduring characteristics that describe an individual's behavior
Personality test. Classified with one trait from each of the…
Personality
The sum total of ways in which an individual reacts to and in…
Heredity
Factors determined at conception one's biological, psychologi…
10 terms
Organizational Behavior Chapter 5
Personality: Definition
What Alters Our Personality?
Myers-Briggs Type Indicator Personalit…
INTJs, ESTJs, and ENTPs
Personality as the sum total of ways in which an individual r…
1. Heredity... 2. Environment... 3. Situation
Individuals are classified as:... 1. Extroverted or Inverted ... 2.…
INTJs = Visionaries: original minds and great drive for their…
Personality: Definition
Personality as the sum total of ways in which an individual r…
What Alters Our Personality?
1. Heredity... 2. Environment... 3. Situation
Organizational Behavior Chapter 5
Stress
Stressors
Strains
Transactional Theory Of Stress
A psychological response to demands that possess certain stak…
The demands that cause people to experience stress
The negative consequences that occur when demands tax or exce…
Explains how stressors are perceived and appraised, as well a…
Stress
A psychological response to demands that possess certain stak…
Stressors
The demands that cause people to experience stress
Organizational Behavior Chapter 5
Personality
Heredity
Personality Traits
Myers-Briggs Type Indicator (MBTI)
Enduring characteristics that describe an individual's behavior
Factors determined at conception; one's biological, physiolog…
Enduring characteristics that describe an individual's behavior
A personality test that taps four characteristics and classif…
Personality
Enduring characteristics that describe an individual's behavior
Heredity
Factors determined at conception; one's biological, physiolog…
Organizational Behavior Chapter 5 Terms
Personality
Heredity
Personality Traits
Myers-Briggs Type Indicator (MBTI)
The sum of total of ways in which an individual reacts to and…
Factors determined at conception; one's biological physiologi…
Enduring characteristics that describe an individual's behavior
A personality test that taps four characteristics and classif…
Personality
The sum of total of ways in which an individual reacts to and…
Heredity
Factors determined at conception; one's biological physiologi…
40 terms
Organizational Behavior Chapter 5
Motivation
Extrinsic Motivation
Intrinsic Motivation
Content Theories of Motivation
Represents "those psychological processes that cause the arou…
results from the potential or actual receipt of extrinsic rew…
occurs when an individual is "turned on to one's work because…
revolve around the notion that an employee's needs influence…
Motivation
Represents "those psychological processes that cause the arou…
Extrinsic Motivation
results from the potential or actual receipt of extrinsic rew…
Chapter 5-Organizational Behavior
the psychological response to demands…
demands that cause the stress response
negative consequences of the stress re…
a theory that explains how stressful d…
stress
stressors
strains
transactional theory of stress
the psychological response to demands…
stress
demands that cause the stress response
stressors
30 terms
Organizational Behavior - Chapter 5
Personality
Heredity
Personality Traits
Myers-Briggs Type Indicator (MBTI)
The sum total of ways in which an individual reacts to and in…
Factors determined at conception; one's biological, physiolog…
Enduring characteristics that describe an individual's behavi…
A personality test that taps four characteristics and classif…
Personality
The sum total of ways in which an individual reacts to and in…
Heredity
Factors determined at conception; one's biological, physiolog…
32 terms
Organizational Behavior: Chapter 5
Stress
Stressors
Strains
Transactional Theory Of Stress
A psychological response to demands that possess certain stak…
The demands that cause people to experience stress
The negative consequences that occur when demands tax or exce…
Explains how stressors are perceived and appraised, as well a…
Stress
A psychological response to demands that possess certain stak…
Stressors
The demands that cause people to experience stress
37 terms
Organizational Behavior, Chapter 5 - Motivation
What makes up Performance?
Which function does a manager have the…
From Maslow's Hierarchy of Needs, what…
From Maslow's Hierarchy of Needs, what…
Motivation, Ability, Environment
Motivation
A paycheck
OHSA; not getting fired
What makes up Performance?
Motivation, Ability, Environment
Which function does a manager have the…
Motivation
32 terms
BYU - Organizational Behavior Chapter 5
Stress
Stressors
Strains
Transactional Theory Of Stress
A psychological response to demands that possess certain stak…
The demands that cause people to experience stress
The negative consequences that occur when demands tax or exce…
Explains how stressors are perceived and appraised, as well a…
Stress
A psychological response to demands that possess certain stak…
Stressors
The demands that cause people to experience stress
Organizational Behavior Chapter 5
Learning
Operant Conditioning
Reinforcement
Positive Reinforcement
A relatively permanent change in knowledge or behavior that r…
Learning that takes place when the learner recognizes the con…
The process by which the probability that a desired behavior…
Reinforcement that increases the probability of a desired beh…
Learning
A relatively permanent change in knowledge or behavior that r…
Operant Conditioning
Learning that takes place when the learner recognizes the con…
21 terms
Organizational Behavior Chapter 5
Performance management
Performance outcome goal
Learning goal
Management By Objectives (MBO)
Continuous cycle of improving job performance with goal setti…
Targets a specific end result
Encourages learning, creativity and skill development
Management system incorporating participation in decision mak…
Performance management
Continuous cycle of improving job performance with goal setti…
Performance outcome goal
Targets a specific end result
28 terms
Organizational Behavior Ch 5
personality
heredity
personality traits
MBTI (Myers-Briggs Type Indicator)
enduring characteristics that describe an individual's behavior
factors determined at conception; one's biological, physiolog…
enduring characteristics that describe an individual's behavior
a personality test that taps four characteristics and classif…
personality
enduring characteristics that describe an individual's behavior
heredity
factors determined at conception; one's biological, physiolog…
Organizational Behavior- Chapter 5- Vocab
Motivation
Extrinsic Motivation
Intrinsic Motivation
Content Theories of Motivation
refers to the psychological processes "that underlie the dire…
results from the potential or actual receipt of extrinsic
occurs when an individual is "turned on to one's work because…
revolve around the notion that an employee's needs influence…
Motivation
refers to the psychological processes "that underlie the dire…
Extrinsic Motivation
results from the potential or actual receipt of extrinsic
Organizational Behavior Chapter 5
Motivation
Maslow's hierarchy of needs
ERG theory
Frustration-regression principle
is a psychological force that helps to explain what arouses,…
is the theory that people are motivated to satisfy five need…
describes three universal categories of needs: existence, rel…
suggests that people who are unable to satisfy higher-order n…
Motivation
is a psychological force that helps to explain what arouses,…
Maslow's hierarchy of needs
is the theory that people are motivated to satisfy five need…
11 terms
Organizational Behavior Chapter 5
Motivation
Content or needs theory
Process theories
Maslows hierarchy of needs
The drive to fill an unmet need
Identify different needs that may motivate individual behavior
Examine the thought processes that motivate individual behavior
A pyramid of physiological, safety, social, esteem, and self-…
Motivation
The drive to fill an unmet need
Content or needs theory
Identify different needs that may motivate individual behavior
Chapter 5 Organizational Behavior
Motivation
Psychoanalysis
Self Interest
Need Hierarchy
The process of arousing and sustaining goal-directed behavior
Sigmund Freud's method for delving into the unconscious mind…
What is in the best interest and benefit to an individual
The theory that behavior is determined by a progression of ph…
Motivation
The process of arousing and sustaining goal-directed behavior
Psychoanalysis
Sigmund Freud's method for delving into the unconscious mind…
29 terms
Organizational Behavior Chapter 5
Job design
Job design
Job specialization
Job specialization
work design addressed at the individual level
how organizations define and structure jobs.
the first widespread model of how individual work should be d…
can help improve efficiency in job performance, but it can al…
Job design
work design addressed at the individual level
Job design
how organizations define and structure jobs.
Organizational Behavior Chapter 5
Motivation
Extrinsic Motivation
Intrinsic Motivation
Motivation drives...?
Psychological process that underlie the direction, intensity,…
Results from the potential or actual receipt of extrinsic rew…
An individual is turned on to one;s work because of the posit…
Results and Performance
Motivation
Psychological process that underlie the direction, intensity,…
Extrinsic Motivation
Results from the potential or actual receipt of extrinsic rew…
13 terms
Organizational Behavior Chapter 5
Motivation
Needs
Hierarchy of needs
Expectancy theory
A state of mind, desire, energy, or interest that translates…
Based on personality and values and related to things that ar…
Maslow theory that different levels of human needs are arouse…
A motivation theory that holds that people will be motivated…
Motivation
A state of mind, desire, energy, or interest that translates…
Needs
Based on personality and values and related to things that ar…
19 terms
Organizational Behavior Chapter 5
Motivation
Maslow's hierarchy of needs
ERG theory
Frustration-regression principle
is a psychological force that helps to explain what arouses,…
is the theory that people are motivated to satisfy five need…
describes three universal categories of needs: existence, rel…
suggests that people who are unable to satisfy higherorder ne…
Motivation
is a psychological force that helps to explain what arouses,…
Maslow's hierarchy of needs
is the theory that people are motivated to satisfy five need…
Organizational Behavior Chapter 5
Motivation
Employee Engagement
Drives
Needs
the forces within a person that affect the direction, intensi…
the employees emotional and cognitive motivation, self-effica…
Hardwired characteristics of the brain that correct deficienc…
are goal directed forces that people experience. They are emo…
Motivation
the forces within a person that affect the direction, intensi…
Employee Engagement
the employees emotional and cognitive motivation, self-effica…
organizational behavior chapter 5
motivation forces
Employee engagemet
Drives
Needs
forces within a person that affect the direction intensity, a…
individuals emotional and cognitive motivation, particularly…
hard wired characteristics of the brain that correct deficien…
goal-directed forces that people experience
motivation forces
forces within a person that affect the direction intensity, a…
Employee engagemet
individuals emotional and cognitive motivation, particularly…
30 terms
Chapter 5 Organizational behavior
Motivation
Content theories
Process theories
Maslow's hierarchy of needs theory
refers to forces within an individual that account for the le…
profile different needs that may motivate individual behavior
examine the thought processes that motivate individual behavior
offers a pyramid of physiological, safety, social, esteem, an…
Motivation
refers to forces within an individual that account for the le…
Content theories
profile different needs that may motivate individual behavior
Organizational Behavior Chapter 5
Employee Engagement
Needs
Maslow's Need Hierarchy Theory
Maslow's Criteria for Motivation theory
Emotion and motivation and effort toward a work related goal
goal directed forces and can be learned
Categorizes drive but has been dismissed by experts. Studies…
Holistic perspective- needs should be studied together... Humani…
Employee Engagement
Emotion and motivation and effort toward a work related goal
Needs
goal directed forces and can be learned
Organizational Behavior Chapter 5
the forces within a person that affect…
neutral states that energize individua…
drives are ______ and ______ in the br…
drives serve as the "_____ _____" of b…
motivation
drives
primary, hard-wired
"prime movers", emotions
the forces within a person that affect…
motivation
neutral states that energize individua…
drives
Chapter 5 Organizational Behavior
in Adam's equity theory, knowledge, ex…
since we are unable to see someone's _…
all of the psychological processes tha…
desire for self-fulfillment
inputs
motivation
- direction of behavior or thought... - persistence of behavior…
self-actualization
in Adam's equity theory, knowledge, ex…
inputs
since we are unable to see someone's _…
motivation
Organizational Behavior Chapter 5
Percent of Americans that feel their j…
Stress
Stressors
Strains
40%
Psychological response to demands that possess certain stakes…
Demands that cause people to experience stress
Negative consequences that occur when demands tax/exceed one'…
Percent of Americans that feel their j…
40%
Stress
Psychological response to demands that possess certain stakes…
32 terms
Organizational Behavior Chapter 5
Personality
Heredity
Personality Traits
Myers-Briggs Type Indicator (MBTI)
The sum total of ways in which an individual reacts to and in…
Factors determined at conception one's biological, psychologi…
Enduring characteristics that describe an individual's behavior
A personality test that taps four characteristics and classif…
Personality
The sum total of ways in which an individual reacts to and in…
Heredity
Factors determined at conception one's biological, psychologi…
32 terms
Organizational Behavior Chapter 5
Stress
Stressors
Strains
Transactional theory of stress
a psychological response to demands that process certain stak…
the demands that cause people to experience stress
the negative consequences that occur when demands tax or exce…
theory that explains how stressful demands are perceived and…
Stress
a psychological response to demands that process certain stak…
Stressors
the demands that cause people to experience stress
31 terms
Organizational Behavior Chapter 5
Psychological response to demands that…
Demands that cause people to experienc…
Negative consequences that occur when…
How stressors are perceived and apprai…
Stress
Stressors
Strains
Transactional Theory of Stress
Psychological response to demands that…
Stress
Demands that cause people to experienc…
Stressors
27 terms
Organizational Behavior- Chapter 5
Long term orientation
Openness to experience
Values
Masculinity
national culture attribute that emphasizes the future, thrift…
personality dimension that characterizes someone in terms of…
basic convictions that a specific mode of conduct or end-stat…
a national culture that describes the extent to which the cul…
Long term orientation
national culture attribute that emphasizes the future, thrift…
Openness to experience
personality dimension that characterizes someone in terms of…
17 terms
Organizational Behavior Chapter 5
Self concept
Cognitions
self esteem
self efficacy
Persons self-perception as a physical, social, and spiritual…
A persons knowledge opinions or beliefs
ones overall self evaluation
belief in ones ability to do a task
Self concept
Persons self-perception as a physical, social, and spiritual…
Cognitions
A persons knowledge opinions or beliefs
21 terms
Organizational Behavior, Chapter 5
Motivation
Drives
Needs
Maslow's Needs Hierarchy Theory
the forces within a person that affect the direction, intensi…
neural states that energize individuals to correct deficienci…
goal-directed forces that people experience
a motivation theory of needs arranged in a hierarchy, whereby…
Motivation
the forces within a person that affect the direction, intensi…
Drives
neural states that energize individuals to correct deficienci…
21 terms
Chapter 5- Organizational behavior
performance management
performance outcome goal
learning goal
Management by objectives (MBO)
continuous cycle of improving job performance with goal setti…
targets a specific end result
encourages learning, creativity, and skill development
management system incorporating participation in decision mak…
performance management
continuous cycle of improving job performance with goal setti…
performance outcome goal
targets a specific end result
21 terms
Organizational Behavior Chapter 5
Motivation
Psychoanalysis
Self-Interest
Need Hierarchy- Abraham Maslow
The process of arousing and sustaining goal-directed behavior
Sigmund Frued's method for delivering into the unconscious mi…
What is in the best interest and benefits to an individual
The theory that behavior is determined by a progressions of p…
Motivation
The process of arousing and sustaining goal-directed behavior
Psychoanalysis
Sigmund Frued's method for delivering into the unconscious mi…
Organizational Behavior Chapter 5
Distributive justice
Drives
Empowerment
Equity theory
perceived fairness in the outcomes we receive relative to our…
neural states that energize individuals to correct deficienci…
A psychological concept in which people experience more self-…
A theory that explains how people develop perceptions of fair…
Distributive justice
perceived fairness in the outcomes we receive relative to our…
Drives
neural states that energize individuals to correct deficienci…
22 terms
Chapter 5 Organizational Behavior
Employee engagement
Drives
Needs
Maslow's need hierarchy theory
individual emotional and cognitive motivation, particularly f…
hardwired characteristics in the brain that attempt to keep u…
goal directed forces that people experience
a motivation theory of needs arranged in a hierarchy, whereby…
Employee engagement
individual emotional and cognitive motivation, particularly f…
Drives
hardwired characteristics in the brain that attempt to keep u…
22 terms
Organizational behavior chapter 5
personality
heredity
personality traits
Myers-Briggs Type Indicator (MBTI)
Enduring characteristics that describe an individual's behavi…
Factors determined at conception; one's biological,... physiolog…
Enduring characteristics that describe an... individual's behavi…
A personality test that taps four characteristics and classif…
personality
Enduring characteristics that describe an individual's behavi…
heredity
Factors determined at conception; one's biological,... physiolog…
Organizational Behavior Chapter 5
Business Marketing
Organizational Buyers
North American Industry Classification…
Derived Demand
The marketing of products and services to firms, governments…
Manufacturers, wholesalers, retailers, and government agencie…
Provides common industry definitions for Canada, Mexico and t…
The demand for industrial products and services is driven by…
Business Marketing
The marketing of products and services to firms, governments…
Organizational Buyers
Manufacturers, wholesalers, retailers, and government agencie…
15 terms
Organizational Behavior Chapter 5
job design
job specialization
job rotation
job enlargment
is how organizations define and structure jobs.
as advocated by scientific management, can help improve effic…
is the systematically moving workers from one job to another…
involves giving workers more tasks to perform
job design
is how organizations define and structure jobs.
job specialization
as advocated by scientific management, can help improve effic…
Organizational Behavior- Chapter 5
Intelligence
Linguistic Intelligence
Local-Mathematical Intelligence
Musical Intelligence
Represents an individual's capacity for constructive thinking…
Potential to learn and use spoken and written languages.
Potential for deductive reasoning, problem analysis, and math…
Potential to appreciate, compose, and perform music.
Intelligence
Represents an individual's capacity for constructive thinking…
Linguistic Intelligence
Potential to learn and use spoken and written languages.
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