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Study sets matching "chapter 9 intercultural communication"

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Study sets matching "chapter 9 intercultural communication"

33 terms
Chapter 9: Intercultural Communication
Knowledge Class
Worldview
Cultural Identity
Co-Culture
It is a class supported solely by it's participation in the n…
All-encompassing set of morals, ethical, and philosophical pr…
Composed of ethnicity, culture, gender, age, life stage, beli…
Represents non-whites, women, people with disabilities, homos…
Knowledge Class
It is a class supported solely by it's participation in the n…
Worldview
All-encompassing set of morals, ethical, and philosophical pr…
14 terms
Intercultural Communication (Chapter 9)
Conceptualization
Evaluation
Stereotype
Normative stereotype
process of generalizing or typophying
process of appeasing or judging
overgeneralization or fixed perception
overgeneralization that are based on limited information
Conceptualization
process of generalizing or typophying
Evaluation
process of appeasing or judging
10 terms
Intercultural Communication Chapter 9
listening
hearing
models of communication
comprehensive
physical act of actually hearing the noise (continuous)
actually registering and understanding what you are hearing (…
interaction, linear, transactional
goal is to understand, activity participate, alot of effort
listening
physical act of actually hearing the noise (continuous)
hearing
actually registering and understanding what you are hearing (…
43 terms
Intercultural Communication Chapter 9-11
Intercultural Rhetoric... p. 207
Speaker Responsible Language... p. 208
Listener Responsible Language... p. 208
Persuasive Style... p. 210 & 212
preferred organizational patterns of nonnative speakers of En…
the speaker is expected to provide the structure and, therefo…
speakers need to indicate only indirectly what they are discu…
preferred ways to persuade others; ways people prefer to arra…
Intercultural Rhetoric... p. 207
preferred organizational patterns of nonnative speakers of En…
Speaker Responsible Language... p. 208
the speaker is expected to provide the structure and, therefo…
8 terms
Chapter 9: Popular Culture and Intercultural Communication
Cultural Texts
High Culture
Low Culture/Popular Culture
Four Characteristics of Popular Culture
Cultural artifacts that convey norms, values, and beliefs.
deals with traditional "cultural" events, such as ballet, the…
refers to those systems or artifacts that most people share a…
1) It is produced by cultural industries... 2) It is different f…
Cultural Texts
Cultural artifacts that convey norms, values, and beliefs.
High Culture
deals with traditional "cultural" events, such as ballet, the…
26 terms
Intercultural Communications Chapter 9-12
Intercultural Conflict
Conflict Lenses
Conflict Goals
Tangible vs Intangible Resources
implicit or explicit emotional struggle or frustration b/w pe…
independent: a person often views conflict from a content con…
content goals... relational goals... identity based goals
tangible- how much money to spend on produces... intangible- dee…
Intercultural Conflict
implicit or explicit emotional struggle or frustration b/w pe…
Conflict Lenses
independent: a person often views conflict from a content con…
25 terms
Intercultural Communication Chapter 9 & 10 Vocab
Interdependent Orientation
Independent Orientation
Context
High Context Communication
A cultural orientation that views the self as an autonomous a…
A cultural orientation that views the self as an autonomous a…
The information that surrounds a communication even and shape…
Communication where most of the information is implicitly com…
Interdependent Orientation
A cultural orientation that views the self as an autonomous a…
Independent Orientation
A cultural orientation that views the self as an autonomous a…
12 terms
Intercultural Communication Chapter 9 Quiz
The invisible bubble surrounding a per…
Because communication is rule-governed…
Cultures with a polychronic time orien…
In the U.S.
personal space
being sensitive to context... knowing your culture... being aware…
are comfortable with interruptions to their daily plan... base…
women touch more than men do... African Americans engage in mor…
The invisible bubble surrounding a per…
personal space
Because communication is rule-governed…
being sensitive to context... knowing your culture... being aware…
44 terms
335-Intercultural Communications- Chapter 9 and 10
High Culture
Low culture
Popular culture
Examples of pop culture?
Cultural activites that are considered elite (Opera, ballet,…
Non-Elitist: films, pop music, sitcoms
The new name for low culture: cultural systems or artifacts t…
Rolling stones, Friends, Justin Timberlake, etc
High Culture
Cultural activites that are considered elite (Opera, ballet,…
Low culture
Non-Elitist: films, pop music, sitcoms
10 terms
Chapter 9: Popular Culture & Intercultural Communication
popular culture
folk culture
culture industries
cultural texts
a new name for low culture, referring to those cultural produ…
traditional and non mainstream cultural activities that are n…
industries that produce and sell popular culture as commodities
popular cultural messages whether television shows, movies, a…
popular culture
a new name for low culture, referring to those cultural produ…
folk culture
traditional and non mainstream cultural activities that are n…
COM220 - Intercultural Communication - Chapter 9
Most cultures are similar in their pre…
The paragraph is the primary organizat…
The analogical style seeks to persuade…
In written communication, most culture…
False.
True.
True.
False.
Most cultures are similar in their pre…
False.
The paragraph is the primary organizat…
True.
11 terms
Chapter 9 Intercultural Comm
arranged marriage
assertiveness
polyandry
polygamy
Marriage that is initiated and negotiated by a third party ra…
An individual's ability to make requests, actively disagree,…
The practice of having multiple husbands
The practice of having multiple spouses
arranged marriage
Marriage that is initiated and negotiated by a third party ra…
assertiveness
An individual's ability to make requests, actively disagree,…
10 terms
Chapter 9: Popular Culture and Intercultural Communication
Cultural imperialism
Cultural texts
Culture industries
Decoding
Domination through the spread of cultural products
Popular culture messages whether television shows, movies, ad…
Industries that produce and sell popular culture as commodities
The process of interpreting a message
Cultural imperialism
Domination through the spread of cultural products
Cultural texts
Popular culture messages whether television shows, movies, ad…
10 terms
Chapter 9: Popular Culture and Intercultural Communication
Popular Culture
Folk Culture
Culture Industries
Cultural Texts
A new name for low culture, referring to those cultural produ…
Traditional and nonmainstream cultural activities that are no…
Industries that produce and sell popular culture as commoditi…
Popular culture messages whether television shows, movies, ad…
Popular Culture
A new name for low culture, referring to those cultural produ…
Folk Culture
Traditional and nonmainstream cultural activities that are no…
19 terms
Chapter 9: The Effects of Code Usage in Intercultural Communication
Organizational Preferences in the use…
Speaker-responsible language
Listener-responsible language
Japanese
- theises statement... - paragraphs express an idea... - progress l…
- A speaker is expected to provide the structure and much of…
- Speakers need to indicate only indirectly what they are dis…
- indirection and implication to connect ideas that provide m…
Organizational Preferences in the use…
- theises statement... - paragraphs express an idea... - progress l…
Speaker-responsible language
- A speaker is expected to provide the structure and much of…
24 terms
Intercultural Chapter 9
Education
Education tends to be
China Education
Japan Education
Provides children with a set of guidelines and values for liv…
Centralized, teachers as authority figures, mod of teaching:…
Inherently competitive, testing has power to determine one's…
Guided by ministry of education, enforcing standardized schoo…
Education
Provides children with a set of guidelines and values for liv…
Education tends to be
Centralized, teachers as authority figures, mod of teaching:…
10 terms
Intercultural Communication: Ch 9
Prejudice
Prisoner's Dillema
synergy
Normative-stereotyping
is a prejudgment, based on little interaction with people fro…
A game in which the players are prevented from cooperating an…
combined action or operation
are over-generalizations that are based on limited information
Prejudice
is a prejudgment, based on little interaction with people fro…
Prisoner's Dillema
A game in which the players are prevented from cooperating an…
33 terms
Chapter 9 Intercultural Com
Functions of Nonverbal Communication
Expressing Internal States
Creating Identity
Regulating Interaction
Expressing Internal States ... Creating Identity... Regulating Inte…
ideas, attitudes, feelings and emotions
judgements made based upon skin color, use of make-up, facial…
ex: raising your hand in a classroom to speak
Functions of Nonverbal Communication
Expressing Internal States ... Creating Identity... Regulating Inte…
Expressing Internal States
ideas, attitudes, feelings and emotions
26 terms
Intercultural Communication (chapter 12)
Culture
Cultural Universals
Intercultural Communication
Co-Cultures
beliefs, customs, and traditions of a specific group of people
customs and practices that occur across all societies
communication wherein sender and receiver come from different…
Groups of people living within a dominant culture but exhibit…
Culture
beliefs, customs, and traditions of a specific group of people
Cultural Universals
customs and practices that occur across all societies
49 terms
Intercultural Communication: Chapter 6
Perception
What are the 5 aspects of perception i…
Cultural values
Cultural Patterns/ Value Orientations
How you make sense of your physical and social world, how you…
Perception is selective, Perception is learned, Perception is…
the qualities and actions that people consider necessary and…
An umbrella term used to collectively talk about the values,…
Perception
How you make sense of your physical and social world, how you…
What are the 5 aspects of perception i…
Perception is selective, Perception is learned, Perception is…
26 terms
Intercultural Communication (chapter 12)
Culture
Cultural Universals
Intercultural Communication
Co-Cultures
beliefs, customs, and traditions of a specific group of people
customs and practices that occur across all societies
communication wherein sender and receiver come from different…
Groups of people living within a dominant culture but exhibit…
Culture
beliefs, customs, and traditions of a specific group of people
Cultural Universals
customs and practices that occur across all societies
16 terms
Chapter 9 (10) Intercultural
Affection
Anxiety/Uncertainty Management
Control
Formal versus Informal Relationships
One of the three basic needs identified by William Shultz, it…
It posits that effective interpersonal and intercultural comm…
The ability to influence others, the environment and ourselve…
One of Yum's model of five relationship types, this indicates…
Affection
One of the three basic needs identified by William Shultz, it…
Anxiety/Uncertainty Management
It posits that effective interpersonal and intercultural comm…
24 terms
Chapter 3: Intercultural Communication
What are some trends that fuel globali…
What are characteristics of culture?
What are the main dimensions of culture?
Time orientation:
-Stagnate or declining domestic markets... -favorable trade agre…
-It's leaned... -Cultures are inherently logical... -culture is the…
-High and low context... -Individualism and collectivism... -Time o…
Refers to how the culture views the resource of time
What are some trends that fuel globali…
-Stagnate or declining domestic markets... -favorable trade agre…
What are characteristics of culture?
-It's leaned... -Cultures are inherently logical... -culture is the…
24 terms
intercultural communication chapter 4
identity
social idenities
personal identities
traditional family
reflective self conception or self image that we derive from…
cultural or ethnic membership, gender, sexual orientation, so…
unique attributes that we associate with our individuated sel…
husband - wife, children, father working and mom homemaker,
identity
reflective self conception or self image that we derive from…
social idenities
cultural or ethnic membership, gender, sexual orientation, so…
13 terms
Intercultural Chapter 9
Cultural imperialism
cultural texts
culture industries
decoding
domination through spread of cultural products
popular culture messages whether television dhows, movies, ad…
Industries that produce and sell popular culture as commoditi…
the process of interpreting a message
Cultural imperialism
domination through spread of cultural products
cultural texts
popular culture messages whether television dhows, movies, ad…
9 terms
Ch. 9 Intercultural communication
Uncertainty reduction theory
Anxiety/ uncertainty management theory
Assertiveness
Responsiveness
when strangers first meet they want to reduce uncertainty and…
communication with strangers can lead to stress and anxiety
refers to one's ability to make requests; actively disagree,…
refers to one's ability to be sensitive to the communication…
Uncertainty reduction theory
when strangers first meet they want to reduce uncertainty and…
Anxiety/ uncertainty management theory
communication with strangers can lead to stress and anxiety
14 terms
Intercultural Communication Chapter10
Intimacy
romantic relationships
self-disclosure
line of sight
The extent of emotional closeness
Intimate relationships that comprise love, involvement, shari…
Revealing information about oneself
Information about other people's identity based upon visible…
Intimacy
The extent of emotional closeness
romantic relationships
Intimate relationships that comprise love, involvement, shari…
Intercultural Communications Chapter 1
Interaction in a multicultural world
The global community
Growing domestic diversity
US immigration
Rapidly changing complexion of the US population is why we ne…
Globalization has internationalized the workforce. Competitio…
makes multicultural awareness and intercultural communication…
Continues to bring people from different cultures into contac…
Interaction in a multicultural world
Rapidly changing complexion of the US population is why we ne…
The global community
Globalization has internationalized the workforce. Competitio…
14 terms
intercultural chapter 9
complementarity
compromise style
consensus style
contact hypothesis
relational attraction that sometimes we are attracted to peop…
style of interaction for an intercultural couple in which bot…
a style of interaction for an intercultural couple in which p…
intercultural contacts can result in more positive and tolera…
complementarity
relational attraction that sometimes we are attracted to peop…
compromise style
style of interaction for an intercultural couple in which bot…
Intercultural Communications Chapter 3
Deep structures of culture
Deep Structures: World View
Deep structural Worldview (Weltanshauu…
Mechanistic Worldview
Core assumptions of a culture, of what it means to belong to…
Mechanistic Worldview... Eastern Worldview... Dualistic Worldview... M…
Overarching philosophy or outlook or conception of the world.…
Premise 1: The universe is a physical system, operates in a d…
Deep structures of culture
Core assumptions of a culture, of what it means to belong to…
Deep Structures: World View
Mechanistic Worldview... Eastern Worldview... Dualistic Worldview... M…
10 terms
Intercultural communication - Chapter 4
Identity
Identity
Social identities
Personal identities
Reflective selves conception or self image that we each deriv…
Refers to a reflective use of ourselves and the other percept…
Include cultural ethnic membership, gender, sexual orientatio…
Any unique attributes that we associate with our individuated…
Identity
Reflective selves conception or self image that we each deriv…
Identity
Refers to a reflective use of ourselves and the other percept…
19 terms
Intercultural Communications- Chapter 1
A system of shared meanings
action
Culture as a site of contestation
Cultural Identity
Anthropologic definition of culture that meanings are shared…
Port of entry into intercultural praxis where you take action…
Cultural studies definition of culture that views culture as…
Situated sense of self that is shaped by our cultural experie…
A system of shared meanings
Anthropologic definition of culture that meanings are shared…
action
Port of entry into intercultural praxis where you take action…
19 terms
Intercultural communication Chapter 1
Assimilable
Class structure
Cosmopolitans
Cross-cultural trainers
Able to become member of white American society
You cannot be classed born into
Citizens of the world; each human beings have responsibilitie…
Who is this people going abroad by giving them information ab…
Assimilable
Able to become member of white American society
Class structure
You cannot be classed born into
13 terms
Chapter 7: Intercultural Communication
intercultural communication
culture
dominant culture
subculture
interaction between people of two different cultures
unique combination of rituals, beliefs, and ways of thinking…
determined by who has in power and influence in a group (WASP…
exists within a larger, dominant culture but differs from the…
intercultural communication
interaction between people of two different cultures
culture
unique combination of rituals, beliefs, and ways of thinking…
7 terms
Intercultural Communications - Chapter 6
DOMINANT US CULTURAL PATTERNS ARTICLE:…
What is perception?
What are some examples from the book w…
Why is it useful to remember the 5 cha…
Individualism: Each person is unique, special, completely dif…
Mental models, in order to interpret and understand the every…
...
It is useful to remember the 5 characteristics of perception…
DOMINANT US CULTURAL PATTERNS ARTICLE:…
Individualism: Each person is unique, special, completely dif…
What is perception?
Mental models, in order to interpret and understand the every…
26 terms
intercultural communication chapter 5
culture shock
oberg
ABC'S culture shock
motivational oreintation
stressful transition period when individuals move from a fami…
anthropologist who coined culture shock (identity disorientat…
affectively, behaviorally, and cognitively
leave their home countries and enter a new culture has a prof…
culture shock
stressful transition period when individuals move from a fami…
oberg
anthropologist who coined culture shock (identity disorientat…
12 terms
intercultural communication chapter 12
ethics
five phase ethical decision making model
corporate responsibility
universalism
set of principles of conduct that governs the behavior of ind…
problem recognition, information search, construction of alte…
is it possible to conduct businesses successfully in the loca…
uphold the law no matter what
ethics
set of principles of conduct that governs the behavior of ind…
five phase ethical decision making model
problem recognition, information search, construction of alte…
36 terms
Intercultural Communication Chapter 6
Components of language are______, the…
Linguists generally divide the study o…
Semantics ... (definition and example)
Syntactics... (Definition and example)
Static... Dynamic
1)semantics... 2)syntactics... 3)phonetics... 4)pragmatics
The study of meaning-how individual words communicate the mea…
The study of the structure, or grammar-rules of combining wor…
Components of language are______, the…
Static... Dynamic
Linguists generally divide the study o…
1)semantics... 2)syntactics... 3)phonetics... 4)pragmatics
31 terms
Intercultural Communication Chapter 7
Cultural spaces
Relational messages
Status
Deception
The particular configuration of the communication that constr…
Messages (verbal and non-verbal) that communicate how we feel…
The relative position an individual holds in social or organi…
The act of making someone believe what is not true
Cultural spaces
The particular configuration of the communication that constr…
Relational messages
Messages (verbal and non-verbal) that communicate how we feel…
34 terms
intercultural communication chapter 6
language
distinctive language features
phonological rules
morphological rules
arbitrary, symbolic system that labels and categorizes object…
phonemic and graphic representation: arbitrariness, abstractn…
phonology language different accepted procedures for combinin…
morphology, how combinations of different sounds make up a me…
language
arbitrary, symbolic system that labels and categorizes object…
distinctive language features
phonemic and graphic representation: arbitrariness, abstractn…
23 terms
Chapter 9 INTERCULTURAL CONFLICT
intercultural conflict
independent self conflict lens
interdependent self conflict lens
intercultural workplace conflict grid
implicit/explicit emotional struggles between people of diffe…
content conflict goal lens... win-lose approach... doing angle... outc…
relational process lens... win-win approach... being angle... long ter…
individualism-collectivism continuum... small-large power distan…
intercultural conflict
implicit/explicit emotional struggles between people of diffe…
independent self conflict lens
content conflict goal lens... win-lose approach... doing angle... outc…
35 terms
Intercultural communication - Chapter 7
Nonverbal messages
Nonverbal messages
Nonverbal communication
Nonlinguistic cues
Often the primary means of signaling our emotions, our attitu…
Signify Who we are, based on what we wear, how we speak, and…
Defined as the message exchange process involving the use of…
Include Nonverbal eye contact, smiles, touch, hand gestures,…
Nonverbal messages
Often the primary means of signaling our emotions, our attitu…
Nonverbal messages
Signify Who we are, based on what we wear, how we speak, and…
42 terms
Intercultural communication - Chapter 2
Intercultural communication
Symbolic exchange
Angry
Process
Defined as the symbolic exchange process whereby individuals…
Refers to the use of our boy nonverbal symbols between a mini…
digital symbol that stands for an intense, antagonistic emoti…
Refers to the interdependent nature of the intracultural enco…
Intercultural communication
Defined as the symbolic exchange process whereby individuals…
Symbolic exchange
Refers to the use of our boy nonverbal symbols between a mini…
19 terms
Intercultural communication - Chapter 1
Ethnocentrism
Culture
Ingroup identity
Outgroups
seeing your own culture as the center of the universe and see…
Learned meaning system that consists of patterns of tradition…
Refers to the emotional attachments in shared fate
Group through which we remain psychologically or emotionally…
Ethnocentrism
seeing your own culture as the center of the universe and see…
Culture
Learned meaning system that consists of patterns of tradition…
28 terms
Intercultural Communication- Chapter 5
Age Identity
Ascription
Class identity
Core Symbols
The identification with the cultural conventions of how we sh…
The process by which others attribute identities to an indivi…
The sense of belonging to a group that shares similar economi…
The fundamental beliefs that are shared by the member of a cu…
Age Identity
The identification with the cultural conventions of how we sh…
Ascription
The process by which others attribute identities to an indivi…
Intercultural Communications Chapter 2
globalization
diversity
identity diversity
cognitive diversity
the increasing economic, political and cultural integration a…
the recognition and valuing of difference
people who come from different races and religions
people who come from different outlooks and training
globalization
the increasing economic, political and cultural integration a…
diversity
the recognition and valuing of difference
22 terms
Intercultural Communication Chapter 7
Chronemics
Contact Cultures
Cultural Space
Deception
The concept of time and the rules that govern its use
Cultural groups in which people tend to stand close together…
The particular configuration of the communication that constr…
The act of making someone believe what is not true
Chronemics
The concept of time and the rules that govern its use
Contact Cultures
Cultural groups in which people tend to stand close together…
Intercultural Communication Ch9-10
Independent-self conflict lens views
Interdependent-self conflict lens
Intercultural Workplace Conflict Grid
Forms grid with four approaches
Content conflict goal lens... Clear win-lose conflict approach... "…
Relational process lens... Win-win relational approach... "Being" a…
Uses two value dimensions individualism-collectivism and powe…
Impartial, Status-achievement, Benevolent, Communal
Independent-self conflict lens views
Content conflict goal lens... Clear win-lose conflict approach... "…
Interdependent-self conflict lens
Relational process lens... Win-win relational approach... "Being" a…
Chapter 12 Intercultural Communication
Power distance
Uncertainty avoidance
Individualistic culture
Collectivist culture
Refers to the fact that in any interpersonal transaction ther…
Refers to the amount of uncertainty individuals will tolerate…
The emphasis is on how the individual can prevail over the gr…
The group is more important than the individual; individualit…
Power distance
Refers to the fact that in any interpersonal transaction ther…
Uncertainty avoidance
Refers to the amount of uncertainty individuals will tolerate…
22 terms
Intercultural Communication Chapter 7
Cultural space
relational messages
status
deception
the particular configuration of the communication that constr…
verbal & nonverbal messages that communicate how we feel abou…
the relative position an individual holds in social or organi…
the act of making someone believe what is not true
Cultural space
the particular configuration of the communication that constr…
relational messages
verbal & nonverbal messages that communicate how we feel abou…
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