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Study sets matching "human resource management chapter 7"

26 terms
Human Resource Management Chapter 7
Training
Instructional Design
Learning Management System (LMS)
Needs Assessment
An organization's planned efforts to help employees acquire j…
A process of systematically developing training to meet speci…
A computer application that automates the administration, dev…
the process of evaluating the organization, individual employ…
Training
An organization's planned efforts to help employees acquire j…
Instructional Design
A process of systematically developing training to meet speci…
18 terms
Human Resources Management Chapter 7
Coaching
Development
Felder-Silverman model
Hawthorne effect
A broad form of training or development by a coach who can be…
A process to prepare employees to take on the duties and resp…
One of the most recognized models on learning styles; the mod…
Employees' tendency to perform better when they believe there…
Coaching
A broad form of training or development by a coach who can be…
Development
A process to prepare employees to take on the duties and resp…
8 terms
Chapter 7 Human resource management
Goal
Goal setting
Importance of goal setting
Criteria for effective goal setting
Future outcomes (results) that individuals and groups desire…
Specific desired outcomes toward which individuals, teams, de…
-Goal focus attention ... -Goal regulate effort... -Goals increase…
Specific and measurable... -Defined time period... -Cover key resul…
Goal
Future outcomes (results) that individuals and groups desire…
Goal setting
Specific desired outcomes toward which individuals, teams, de…
25 terms
Chapter 7 Human Resource Management
Selection
Placement
Person/Job Fit
Person/Organization Fit
The process of choosing individuals with the correct qualific…
Fitting a person to the right job.
Matching the KSAs of individuals with the characteristics of…
The congruence between individuals and organizational factors.
Selection
The process of choosing individuals with the correct qualific…
Placement
Fitting a person to the right job.
12 terms
Human Resource Management Chapter 7
5 Easy Ways To Motivate Employees
5 Easy Ways To Demotivate Employees
Orientation training is designed to pr…
Needs assessment usually begins with _…
1. Align individual economic interests with company performan…
1. Use your positional power as a manager in a way that shows…
T
organization analysis
5 Easy Ways To Motivate Employees
1. Align individual economic interests with company performan…
5 Easy Ways To Demotivate Employees
1. Use your positional power as a manager in a way that shows…
52 terms
Human Resource Management- Chapter 7 - Training and Development
Training and Development
Training
Development
Learning organization
The heart of a continuous effort designed to improve employee…
Activities designed to provide learners with the knowledge an…
-Learning that goes beyond today's job and has a more long-te…
Firm that recognizes the critical importance of continous per…
Training and Development
The heart of a continuous effort designed to improve employee…
Training
Activities designed to provide learners with the knowledge an…
12 terms
Dessler Human Resource Management Chapter 7
Unstructured (or nondirective) interview
Structured (or directive) interview
Situational Interview
Behavioral Interview
An unstructured conversational-style interview in which the i…
An interview following a set sequence of questions
A series of job-related questions that focus on how the candi…
A series of job-related questions that focus on how the candi…
Unstructured (or nondirective) interview
An unstructured conversational-style interview in which the i…
Structured (or directive) interview
An interview following a set sequence of questions
29 terms
Human Resource Management- Chapter 7 - Training and Development
Training and Development
Training
Development
Learning organization
Heart of a continuous effort designed to improve employee com…
Activities designed to provide learners with the knowledge an…
-Learning that goes beyond today's job and has a more long-te…
-Firm that recognizes the critical importance of continous pe…
Training and Development
Heart of a continuous effort designed to improve employee com…
Training
Activities designed to provide learners with the knowledge an…
69 terms
Chapter 7 - Human Resource Management
human resources
human resource management
HRM functions
human resources department
the people in an organization; they need to be managed just a…
the organizational function that deals with the people in the…
encompass every aspect of the "human" in a business, includin…
working with other department managers, this department is re…
human resources
the people in an organization; they need to be managed just a…
human resource management
the organizational function that deals with the people in the…
53 terms
Human Resource Management - Chapter 7
Continuous Learning
Training
Formal Training
Informal Learning
A learning system that requires employees to understand the e…
a planned effort to facilitate the learning of job-related kn…
Training and development programs and courses that are develo…
Learning that is learner initiatived, involves action and doi…
Continuous Learning
A learning system that requires employees to understand the e…
Training
a planned effort to facilitate the learning of job-related kn…
18 terms
Human Resource Management Chapter 7
Apprenticeship training
Behavioral modeling
Behavioral modification
benchmarking
internships, young people who are trained to do a job before…
Employee training in which they are encouraged to act and res…
change techniques to increase or decrease the frequency of be…
comparing ones company to another company in all aspects.
Apprenticeship training
internships, young people who are trained to do a job before…
Behavioral modeling
Employee training in which they are encouraged to act and res…
53 terms
Human Resource Management Chapter 7 Terms
Continuous learning
Training
Formal training
Informal learning
A learning system that requires employees to understand the e…
A planned effort to facilitate the learning of job-related kn…
Training and development programs and courses that are develo…
Learning that is learner initiated, involves action and doing…
Continuous learning
A learning system that requires employees to understand the e…
Training
A planned effort to facilitate the learning of job-related kn…
18 terms
Human Resources Management Chapter 7
Coaching
Development
Felder-Silverman model
Hawthorne effect
A broad form of training or development by a coach who can be…
A process to prepare employees to take on the duties and resp…
One of the most recognized models on learning styles; the mod…
Employees' tendency to perform better when they believe there…
Coaching
A broad form of training or development by a coach who can be…
Development
A process to prepare employees to take on the duties and resp…
50 terms
Human Resource Management Chapter 7
What does performance appraisal include?
Identification:
Measurement:
Management:
identification, measurement, & management.
Determining what areas of work the manager should be examinin…
managerial judgments about how "good" or "bad" employee perfo…
appraisal must take a future-oriented view of what workers ca…
What does performance appraisal include?
identification, measurement, & management.
Identification:
Determining what areas of work the manager should be examinin…
17 terms
Human Resource Management Chapter 7
Professional Development?
Overview of Professional Development?
Knowledge or Skill Gap?
Responsibilities for Professional Deve…
Refers to experience, training, and education provided to hel…
why managers and their employees often want to improve their…
knowledge or skill gaps can be identified by managers.... 1. Per…
They all have different responsibilities, and they will all b…
Professional Development?
Refers to experience, training, and education provided to hel…
Overview of Professional Development?
why managers and their employees often want to improve their…
13 terms
Human Resource Management, Midterm - Chapter 7
On-the-job training
Training managerial employees
Benchmarking
Environmental scanning
a method by which employees are given hands-on experience wit…
on-the-job experience
the process of measuring one's own services and practices aga…
systematic monitoring of the major external forces influencin…
On-the-job training
a method by which employees are given hands-on experience wit…
Training managerial employees
on-the-job experience
29 terms
Human Resource Management- Chapter 7 - Training and Development
Training and Development
Training
Development
Learning organization
Heart of a continuous effort designed to improve employee com…
Activities designed to provide learners with the knowledge an…
-Learning that goes beyond today's job and has a more long-te…
-Firm that recognizes the critical importance of continous pe…
Training and Development
Heart of a continuous effort designed to improve employee com…
Training
Activities designed to provide learners with the knowledge an…
23 terms
Chapter 7 ~ Human Resources Management
Human Resources Management
Bona Fide Occupational Qualification (…
Strategic Human Resources Planning
Job Description
Consists of planning, attracting, attracting, developing, and…
Allows organizations to base their hiring decisions on otherw…
The process of staffing an organization to meet its objectives
Identifies the tasks and responsibilities of a position
Human Resources Management
Consists of planning, attracting, attracting, developing, and…
Bona Fide Occupational Qualification (…
Allows organizations to base their hiring decisions on otherw…
102 terms
Chapter 7: Talent and Human Resource Management
Human resource management
Strategic human resource management
To maximize human capital
Office manager, owner
It is an integral part of business strategy.
Human resource management is often referred to as ___________…
A major purpose of HRM is _______________________ so workers…
In small enterprises, the HR function might be part of the re…
Human resource management
It is an integral part of business strategy.
Strategic human resource management
Human resource management is often referred to as ___________…
54 terms
Chapter 7 - Managing Human Resources
Human Resource Management (HRM)
Employment Planning
Employee Adaption to Organization
Employee Performance
The management process concerned with getting, training, moti…
The process by which managers ensure they have the right numb…
- Orientation ... - Training & Development
- Performance Management ... - Compensation & Benefits
Human Resource Management (HRM)
The management process concerned with getting, training, moti…
Employment Planning
The process by which managers ensure they have the right numb…
52 terms
Human Resources Management ( Chapter 7)
Continuous learning
Training
Formal Training
Informal Learning
A learning system that requires employees to understand the e…
A planned effort to facilitate the learning of job-related kn…
Training and development programs and courses that are develo…
Learning that is learner initiated, involves action and doing…
Continuous learning
A learning system that requires employees to understand the e…
Training
A planned effort to facilitate the learning of job-related kn…
29 terms
Chapter 7: Talent and Human Resource Management
Talent Management
Retention
Affirmative Action
Strategic Human Resource Planning
A deliberate approach to attract, develop, and retain people…
Suggests that a major strategy of staffing is to retain valua…
An employment practice that complies with anti-discrimination…
The process of anticipating and providing for the movement of…
Talent Management
A deliberate approach to attract, develop, and retain people…
Retention
Suggests that a major strategy of staffing is to retain valua…
29 terms
Managing Human Resources Chapter 7
Absolute Judgment
Behavioral appraisal
Comparability
Competencies
An appraisal format that asks supervisors to make judgments a…
An appraisal tool that asks managers to assess a worker's beh…
In performance ratings, the degree to which the performance r…
Characteristics associated with successful performance.
Absolute Judgment
An appraisal format that asks supervisors to make judgments a…
Behavioral appraisal
An appraisal tool that asks managers to assess a worker's beh…
44 terms
Human Resource Management- Chapter 7 - Training and Development
Training and Development
Training
Development
Learning organization
The heart of a continuous effort designed to improve employee…
Activities designed to provide learners with the knowledge an…
-Learning that goes beyond today's job and has a more long-te…
Firm that recognizes the critical importance of continous per…
Training and Development
The heart of a continuous effort designed to improve employee…
Training
Activities designed to provide learners with the knowledge an…
39 terms
chapter 7: Managing human resources
human resource management
employment planning
human resource inventory
job analysis
the management function concerned with getting, training, mot…
the process by which managers ensure they have the right numb…
a report listing important information about employees such a…
an assessment that defines jobs and the behavior necessary to…
human resource management
the management function concerned with getting, training, mot…
employment planning
the process by which managers ensure they have the right numb…
31 terms
Chapter 7-Human Resources Management
human resources (HR) management
goals of HR
retaining employees
HR planning
consists of planning, attracting, developing, and retaining e…
1. retaining employees... 2. HR planning... 3. attracting employees…
-compensation... -health and safety... -labor relations... -terminatio…
-strategic HR planning... -job analysis
human resources (HR) management
consists of planning, attracting, developing, and retaining e…
goals of HR
1. retaining employees... 2. HR planning... 3. attracting employees…
28 terms
Managing human resources- Chapter 7
Human resource management
Affirmative action programs
Work counsel
Board Representatives
The management function concerned with getting, training, mot…
Programs that ensure that decisions and practices enhance the…
Groups of nominated or elected employees who must be consulte…
Employees who sit on the company's Board of Directors and rep…
Human resource management
The management function concerned with getting, training, mot…
Affirmative action programs
Programs that ensure that decisions and practices enhance the…
12 terms
Dessler Human Resource Management Chapter 7 Interviewing Candidates Lindenwood University
Unstructured (or nondirective) interview
Structured (or directive) interview
Situational Interview
Behavioral Interview
An unstructured conversational-style interview in which the i…
An interview following a set sequence of questions
A series of job-related questions that focus on how the candi…
A series of job-related questions that focus on how the candi…
Unstructured (or nondirective) interview
An unstructured conversational-style interview in which the i…
Structured (or directive) interview
An interview following a set sequence of questions
64 terms
Human Resource Management- Test 3 ( Chapter 7 and 8)
Training and Development
What is the primary purpose of training?
Training
Development
Heart of a continuous effort designed to improve employee com…
To provide workers with the knowledge and skills needed for t…
Activities designed to provide learners with the knowledge an…
-Learning that goes beyond today's job and has a more long-te…
Training and Development
Heart of a continuous effort designed to improve employee com…
What is the primary purpose of training?
To provide workers with the knowledge and skills needed for t…
27 terms
Fundamentals of Human Resource Management Sixth Edition Chapter 7
Training (P201)
Instructional Design (P201)
Learning Management System (P202)
Needs Assessment (P203)
An organization's planned efforts to help employees acquire j…
A process of systematically developing training to meet speci…
A computer application that automates the administration, dev…
The process of evaluating the organization, individual employ…
Training (P201)
An organization's planned efforts to help employees acquire j…
Instructional Design (P201)
A process of systematically developing training to meet speci…
40 terms
CHAPTER 7 (TALENT AND HUMAN RESOURCE MANAGEMENT)
Talent management
Human resource management
Software
Retention
A deliberate approach to attract, develop, and retain people…
Is an integral part of business strategy... Sometimes referred t…
Available to support every aspect of talent management
Major strategy of staffing... Covers wide variety of methods for…
Talent management
A deliberate approach to attract, develop, and retain people…
Human resource management
Is an integral part of business strategy... Sometimes referred t…
20 terms
Chapter 7 Managing Human Resources - Fundamentals of Management
Human Resource Management(HRM)
Affirmative Action Programs
Work Councils
Board Represenatives
The Management function concerned with getting, training, mot…
Programs that ensure that decisions and practices enhance the…
Groups of nominated or elected employees who must be consulte…
Employees who sit on a company's board of directors and repre…
Human Resource Management(HRM)
The Management function concerned with getting, training, mot…
Affirmative Action Programs
Programs that ensure that decisions and practices enhance the…
26 terms
Chapter 7: Managing Human Resources
Human Resources Management (HRM)
Affirmative Action Programs
Work Councils
Board Representatives
the management function concerned with getting, training, mot…
programs that ensure that decisions and practice enhance the…
groups of nominated or elected employees who must be consulte…
employees who sit on a company's board of directors and repre…
Human Resources Management (HRM)
the management function concerned with getting, training, mot…
Affirmative Action Programs
programs that ensure that decisions and practice enhance the…
13 terms
Chapter 7 - Human Resources Management
What are the 4 parts of human resource…
Internal recruiting
External recruiting
Hypothetical question
Planning, attracting, developing and retaining employees
Promotions from within... Employee referrals
Walk ins ... Educational institutions ... Agencies ... Advertising
Require candidates to describe what they would do and say in…
What are the 4 parts of human resource…
Planning, attracting, developing and retaining employees
Internal recruiting
Promotions from within... Employee referrals
18 terms
Human Resource Management, 2e - Chapter 7
coaching
development
Felder-Silverman model
Hawthorne effect
A broad form of training or development by a coach who can be…
A process which prepares employees to take on the duties and…
One of the recognized models of learning styles; the model cl…
Employees' tendency to perform better when they believe there…
coaching
A broad form of training or development by a coach who can be…
development
A process which prepares employees to take on the duties and…
52 terms
Human Resource Management- Chapter 7 - Training and Development
Training and Development
Training
Development
Learning organization
The heart of a continuous effort designed to improve employee…
Activities designed to provide learners with the knowledge an…
-Learning that goes beyond today's job and has a more long-te…
Firm that recognizes the critical importance of continous per…
Training and Development
The heart of a continuous effort designed to improve employee…
Training
Activities designed to provide learners with the knowledge an…
20 terms
Managing Human Resources Chapter 7
training
development
phases of training / development
organization analysis
narrow focused and oriented toward short-term performance con…
broadening an individual's skills for future responsibilities
1.) conducting the needs assessment... * figuring out what types…
examination of the environment, strategies, and resources the…
training
narrow focused and oriented toward short-term performance con…
development
broadening an individual's skills for future responsibilities
28 terms
Human Resource Management-Chapter 7: Compensating employees
Employee Compensation p.188
Fair Labor Standards Act p.188
Equal pay Act p. 189
Civil Rights Act p.189
all forms of payment or rewards being given to employees whic…
-Passed in 1938... -Sets minimum wage standards, maximum hours o…
-Amendment for the Fair Labor Standards Act... -States that one…
Title VII makes it unlawful for an employer to discriminate a…
Employee Compensation p.188
all forms of payment or rewards being given to employees whic…
Fair Labor Standards Act p.188
-Passed in 1938... -Sets minimum wage standards, maximum hours o…
29 terms
Human Resource Management- Chapter 7 - Training and Development
Training and Development
Training
Development
Learning organization
Heart of a continuous effort designed to improve employee com…
Activities designed to provide learners with the knowledge an…
-Learning that goes beyond today's job and has a more long-te…
-Firm that recognizes the critical importance of continous pe…
Training and Development
Heart of a continuous effort designed to improve employee com…
Training
Activities designed to provide learners with the knowledge an…
28 terms
Human Resources Management (Chapter 7 Training & Development)
Onboarding
Orientation
Purpose of orientation
Socialization
The process of integrating and acculturating new employees an…
- Organizational Issues... - Employee Benefits... - Introduction... -…
By doing an orientation, you are involved in improving job pe…
The continuing process by which an employee begins to underst…
Onboarding
The process of integrating and acculturating new employees an…
Orientation
- Organizational Issues... - Employee Benefits... - Introduction... -…
31 terms
Human Resources Management Chapter 7 - Selection
selection
prediction
person-fit job
reliability
the systematic process of deciding which applicants to hire
making a determination about how likely it is that candidates…
the extent to which there is a good match between the charact…
the extent to which a selection measure yields consistent res…
selection
the systematic process of deciding which applicants to hire
prediction
making a determination about how likely it is that candidates…
10 terms
Chapter 7- Managing Human Resources
Human Resource Management
Why HRM?
Equal Employment Opportunity
Affirmative Action (AA) Plan
Is the function concerned with directing formal human resourc…
- The glue that holds all the organizational assets together…
Focuses on prohibiting and eliminating discrimination in the…
Steps taken by an organization to seek qualified applicants f…
Human Resource Management
Is the function concerned with directing formal human resourc…
Why HRM?
- The glue that holds all the organizational assets together…
20 terms
Managing Human Capital and Resources Chapter 7
Organizational Culture
Reliability
Validity
Negligent Hiring
the pattern of basic assumptions developed by an organization…
the consistency or stability of a measurement procedure
the degree to which the inferences decision makers make about…
the failure of an employer to check closely enough on a prosp…
Organizational Culture
the pattern of basic assumptions developed by an organization…
Reliability
the consistency or stability of a measurement procedure
Human Resource Management- Chapter 7 - Training and Development
Training and Development
Training
Development
Learning organization
Heart of a continuous effort designed to improve employee com…
Activities designed to provide learners with the knowledge an…
-Learning that goes beyond today's job and has a more long-te…
-Firm that recognizes the critical importance of continous pe…
Training and Development
Heart of a continuous effort designed to improve employee com…
Training
Activities designed to provide learners with the knowledge an…
52 terms
Human Resource Management- Chapter 7 - Training and Development
Training and Development
Training
Development
Learning organization
The heart of a continuous effort designed to improve employee…
Activities designed to provide learners with the knowledge an…
-Learning that goes beyond today's job and has a more long-te…
Firm that recognizes the critical importance of continous per…
Training and Development
The heart of a continuous effort designed to improve employee…
Training
Activities designed to provide learners with the knowledge an…
9 terms
Chapter 7 Hospitality Human Resources Management
certification
cross-training
delegation
development goal
The process through which an organization grants recognition…
Training in which an employee learns how to do work normally…
A process of working with and through others to complete a ta…
A description of the knowledge and skills that need to be gai…
certification
The process through which an organization grants recognition…
cross-training
Training in which an employee learns how to do work normally…
19 terms
Human Resource Chapter 7
Steps to selection process
Initial screening two step procedure
It is important to identify the salary…
Application form
1. Initial screening... 2. Completing the Application Form... 3. Pr…
1. Screening inquiries ... 2. Screening interviews
screening phase
includes:... -applicants' contact info,... - education, ... -experienc…
Steps to selection process
1. Initial screening... 2. Completing the Application Form... 3. Pr…
Initial screening two step procedure
1. Screening inquiries ... 2. Screening interviews
31 terms
Human Resources Management: Chapter 7 - Selecting Human Resources
Selection
Placement
Person/Organization Fit
Person/Group Fit
The process of choosing individuals with the correct qualific…
Fitting a person to the right job
The congruence between individuals and organizational factors
The congruence between individuals and group or work unit dyn…
Selection
The process of choosing individuals with the correct qualific…
Placement
Fitting a person to the right job
60 terms
MGT 350 Chapter 7: Managing Human Resources
Human Resources Management
8 Human Resource Management Activities
employment planning
orientation and training
The management function concerned with getting, training, and…
1. Strategic Human resource planning... 2. Recruitment and Downs…
the addition of staff through recruitment, the reduction of s…
helps new hires adapt to the organization and ensures that th…
Human Resources Management
The management function concerned with getting, training, and…
8 Human Resource Management Activities
1. Strategic Human resource planning... 2. Recruitment and Downs…
28 terms
Human Resource Management Chapter 7 Exam 1
performance appraisal
performance appraisal
why appraise performance
perfomance management
evaluating an employee's current and/or past performance rela…
requires that performance standards be set (based on job anal…
1. most employers still base pay, promotion, and retention de…
the continuous process of identifying, measuring, and develop…
performance appraisal
evaluating an employee's current and/or past performance rela…
performance appraisal
requires that performance standards be set (based on job anal…
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