Study sets matching "interpersonal communication"

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Study sets matching "interpersonal communication"

56 terms
Interpersonal Communications
Communication
Communication Concepts
Relational Process
Messages
the process through which people use messages to generate mea…
5 key concepts:... -process (relational)... -messages... -context... -cha…
a series of steps or actions that leads to an end
a package of information that is transported during communica…
Communication
the process through which people use messages to generate mea…
Communication Concepts
5 key concepts:... -process (relational)... -messages... -context... -cha…
34 terms
Interpersonal Communication
The Transactional Model of Communication
Parts of the Transactional Model of Co…
Johari Window
4 Types of Noise
Sender... Receiver... Channel... Message... Feedback... Encoding... Decoding... No…
Physical... Psychological... Physiological... Semantic
The Transactional Model of Communication
Parts of the Transactional Model of Co…
Sender... Receiver... Channel... Message... Feedback... Encoding... Decoding... No…
16 terms
Interpersonal Communication
Etiquette
Protocol
Constructive Criticism
Describe the facts, Evaluate behavior,…
Established code of behavior or courtesy
Code of behavior that is written and prescribed by an organiz…
A negative evaluation done in a way that brings about positiv…
Constructive Criticism
Etiquette
Established code of behavior or courtesy
Protocol
Code of behavior that is written and prescribed by an organiz…
12 terms
PILOT Interpersonal Communication: Interpersonal Communication
interpersonal communication ... exchange…
verbal communication ... to talk with wo…
nonverbal communication ... to use body…
tone of voice ... how a person says some…
Interpersonal communication skills are very important for fin…
Use short and easy words in your verbal communication so that…
Make sure your nonverbal communication matches your words.
Joan's tone of voice helped calm the baby.
interpersonal communication ... exchange…
Interpersonal communication skills are very important for fin…
verbal communication ... to talk with wo…
Use short and easy words in your verbal communication so that…
Interpersonal Communication
Perception
Cues
sub-processes of perception
horn effect
how different individuals interpret the world, "lenses"
smallest bit of sensory info; gesture, color, returned/unretu…
1. Selection 2. Organization 3. Interpretation/infering
seeing more negative qualities in an e after breakup
Perception
how different individuals interpret the world, "lenses"
Cues
smallest bit of sensory info; gesture, color, returned/unretu…
16 terms
Interpersonal communication
felling shortchanged
defensive
hallway
swiftness
feel disappointed because you did not get everything that you…
very anxious to challenge or avoid criticism
rapidity, speediness
felling shortchanged
feel disappointed because you did not get everything that you…
defensive
very anxious to challenge or avoid criticism
37 terms
Interpersonal Communication
Communication
Theory of Reciprocity
Low Context Culture
High Context Culture
The process in which we use symbols to create or construct me…
One person mirrors another person's behavior while communicat…
People see what is directly in front of them and don't take o…
Look at surroundings and take outside factors into considerat…
Communication
The process in which we use symbols to create or construct me…
Theory of Reciprocity
One person mirrors another person's behavior while communicat…
59 terms
Interpersonal Communication
Interpersonal Communication
Interpersonal communication has four i…
Interpersonal communication has four i…
Interpersonal communication has four i…
A dynamic form of communication between two or more people in…
1. differs from other forms of communication like memos, emai…
2. most IC is transactional; both parties contribute to the m…
3. IC is primarily dyadic- involves pairs of people or dyads.11
Interpersonal Communication
A dynamic form of communication between two or more people in…
Interpersonal communication has four i…
1. differs from other forms of communication like memos, emai…
65 terms
Interpersonal Communication
SPEAKING Model
Ends
Act Sequence
Instrumentality
setting, participants, ends, act sequence, key, instrumentali…
Social Business( purpose, goal, and outcome of observation)
Order things are happening
Kind of language being used
SPEAKING Model
setting, participants, ends, act sequence, key, instrumentali…
Ends
Social Business( purpose, goal, and outcome of observation)
12 terms
Interpersonal Communications
Communication
Channel
Contexts
Culture
The process through which people use messages to generate mea…
The sensory dimension (Sound, Sight, touch, taste, or scent)…
Situations in which communication occurs
The established, coherent set of beliefs, attitudes, values,…
Communication
The process through which people use messages to generate mea…
Channel
The sensory dimension (Sound, Sight, touch, taste, or scent)…
72 terms
Interpersonal Communications
loving
storge
agape
pragma
deep, intense, emotional experience comprised of intimacy, ca…
FRIENDLY. stable, predictable, rooted in friendship
FORGIVING. patient, selfless, unconditional
PRACTICAL. Logical, common sense, rational
loving
deep, intense, emotional experience comprised of intimacy, ca…
storge
FRIENDLY. stable, predictable, rooted in friendship
56 terms
Interpersonal Communications
Communication
Communication Concepts
Relational Process
Messages
the process through which people use messages to generate mea…
5 key concepts:... -process (relational)... -messages... -context... -cha…
a series of steps or actions that leads to an end
a package of information that is transported during communica…
Communication
the process through which people use messages to generate mea…
Communication Concepts
5 key concepts:... -process (relational)... -messages... -context... -cha…
44 terms
Interpersonal Communications
nature of language
language is symbolic
Triangle of meaning
Parts of the Triangle of Meaning conne…
Language is symbolic and subjective
The actual language we use is not the object. The meaning is…
Demonstrates an indirect relationship between a word and what…
Users and word... User and thing
nature of language
Language is symbolic and subjective
language is symbolic
The actual language we use is not the object. The meaning is…
19 terms
INTERPERSONAL COMMUNICATION
Social Relationship
Personal Relationship
Features of a Personal Relationship
Relational Dialectics Theory
a relationship in which participants interact according to ge…
a voluntary commitment between irreplaceable individuals who…
1.) Uniqueness... 2.) Voluntary Commitment... 3.) Relationship Rule…
the tensions between opposing forces or tendencies that are n…
Social Relationship
a relationship in which participants interact according to ge…
Personal Relationship
a voluntary commitment between irreplaceable individuals who…
Interpersonal Communications
Power (Principle)
Purposeful (Principle)
Package of Signals (Principle)
Content messages (Principle)
-Legitimate... -Referent... -Reward... -Coercive... -Expert... -Information…
-to learn... -to relate... -to influence... -to help... -to play
verbal and nonverbal behaviors reinforce or support each other
focus on the real world, external to both speaker and listener
Power (Principle)
-Legitimate... -Referent... -Reward... -Coercive... -Expert... -Information…
Purposeful (Principle)
-to learn... -to relate... -to influence... -to help... -to play
Interpersonal Communication
Communication
M.A.P.
Interpersonal Communication
Sender
The transfer of meaning from one person to another
Message, audience, purpose
Happens one-on-one
Person who encodes the message
Communication
The transfer of meaning from one person to another
M.A.P.
Message, audience, purpose
23 terms
Interpersonal Communication
panel
forum
round table
symposium
An informal discussion of 3 or 4 members which takes place in…
A type of discussion that may follow a panel in which the aud…
A special type of discussion composed of 3-8 members and comm…
A formal discussion in which two sides present opposing point…
panel
An informal discussion of 3 or 4 members which takes place in…
forum
A type of discussion that may follow a panel in which the aud…
67 terms
Interpersonal Communication
Types of Nonverbal Communication include
Powerless Speech Mannerisms
hedges
Intensifiers
1.Body Movement... 2.Touch... 3.Appearance... 4. Physical Space... 5. Phy…
Ways of speaking in order to reduce perceptions
does not add authority to a speech
I'm really glad to see you. ... I'm very hungry.
Types of Nonverbal Communication include
1.Body Movement... 2.Touch... 3.Appearance... 4. Physical Space... 5. Phy…
Powerless Speech Mannerisms
Ways of speaking in order to reduce perceptions
Interpersonal Communication
I-It Communication
I-You Communicaiton
I-Thou Communication
Features of Interpersonal Communication
Communication in which one person is treated as an instrument…
Not fully engaged as unique individuals
Each person affirms the other as cherished and unique.
Selective, Systemic, Individual, Processual, Transactional, P…
I-It Communication
Communication in which one person is treated as an instrument…
I-You Communicaiton
Not fully engaged as unique individuals
Interpersonal Communication
Self-Presentation Goals
Communication Models
Communication Skills
Online Communication
Are desires you have to present yourself in certain ways so o…
Linear, interactive, and transactional.
Behavioral patterns that you routinely practice in your inter…
Interaction through communication technology such as social n…
Self-Presentation Goals
Are desires you have to present yourself in certain ways so o…
Communication Models
Linear, interactive, and transactional.
Interpersonal Communications
communication apprehension
intercultural communication apprehension
intrapersonal communication
interpersonal communication
fear or anxiety pertaining to the communication process
fear or anxiety of communication with people from different c…
communication with ourselves
message transaction between 2 people creating shared meaning
communication apprehension
fear or anxiety pertaining to the communication process
intercultural communication apprehension
fear or anxiety of communication with people from different c…
85 terms
Interpersonal Communication
Communication
Defining features of IPC
Characteristics of personal communicat…
Differences between personal and imper…
Using symbols to represent ideas so that meaning can be shared
one person's actions both affect and reflect another persons…
paying attention to the characteristics and circumstances tha…
Personal-using symbols to represent ideas in order to share m…
Communication
Using symbols to represent ideas so that meaning can be shared
Defining features of IPC
one person's actions both affect and reflect another persons…
Interpersonal Communications
three different types of goals
self-presentation goals
relational goals
instrumental goals
self-presentation ... relational ... instrumental
(identity management) working to communicate an image of who…
working to develop, maintain, or neglect particular relations…
getting others to do us a favor or provide some kind of resou…
three different types of goals
self-presentation ... relational ... instrumental
self-presentation goals
(identity management) working to communicate an image of who…
97 terms
Interpersonal Communication
Communication, as the term is used in…
An older professor who forgets what it…
When people communicate, they are ofte…
We are not communicating when we remai…
False
True
True
False
Communication, as the term is used in…
False
An older professor who forgets what it…
True
Interpersonal Communication
Interpersonal Communication
Norms
Roles
Expected Role
communication that occurs between at least two interdependent…
Guidelines that limit and direct our behavior. how to behave…
Sets of behaviors that apply to certain groups of people, don…
How you should play role, keep order
Interpersonal Communication
communication that occurs between at least two interdependent…
Norms
Guidelines that limit and direct our behavior. how to behave…
Interpersonal Communication Exam 2
Emblems
Illustrators
Regulators
Adaptors
Emblems are nonverbal signals that can generally be translate…
Illustrators are movements that complement verbal communicati…
Regulators are nonverbal messages that accompany speech to co…
Adaptors are forms of nonverbal communication that often occu…
Emblems
Emblems are nonverbal signals that can generally be translate…
Illustrators
Illustrators are movements that complement verbal communicati…
24 terms
Interpersonal Communications
Blind Self-Concept
Hidden Self-Concept
Known Self-Concept
Unknown Self-Concept
Things one doesnt know about oneslef, but others can see
Things that one knows about oneself that others dont see
Things that one knows about oneself that others also see
Things one doesn't know about oneself that others also don't…
Blind Self-Concept
Things one doesnt know about oneslef, but others can see
Hidden Self-Concept
Things that one knows about oneself that others dont see
71 terms
Interpersonal Communications
Interpersonal Communication is...
Survey of 1001 people over 18 showed 5…
Symmetrical Relationship is...
Punctuation is...
communication that takes place between two people who are "co…
a lack of interpersonal effectiveness was a major cause in ma…
when the two individuals mirror each other
tendency to divide communication into sequences based on stim…
Interpersonal Communication is...
communication that takes place between two people who are "co…
Survey of 1001 people over 18 showed 5…
a lack of interpersonal effectiveness was a major cause in ma…
16 terms
Interpersonal Communications
centrality of communication
evolutionary advantage
why we choose to talk to certain people
managing an impression
-people judge us by our communication ... -we accomplish almost…
we advance by communicating
proximity... appearance... utility... loneliness- desperation (talking…
we will judge a person within 12 seconds, nice person? smart…
centrality of communication
-people judge us by our communication ... -we accomplish almost…
evolutionary advantage
we advance by communicating
Interpersonal Communication
The brain's limited awareness of the w…
Sympathy/Empathy
Perception checking
Self-fulfilling prophecy
Even within the realm of our senses we are aware of only a sm…
Empathy is the ability to recreate another person's perspecti…
Perception is a process by which we attach meaning to our exp…
Occurs when a person's expectations of an event make the even…
The brain's limited awareness of the w…
Even within the realm of our senses we are aware of only a sm…
Sympathy/Empathy
Empathy is the ability to recreate another person's perspecti…
Interpersonal Communication
Chap 1. Transactional Communication Mo…
Chap 1. Interpersonal Communication
Chap 1. Communication Competencies (Sl…
Chap 2. Self Concept and Self Esteem
A sender (the person creating the message)... encodes (puts thou…
Interpersonal communication is a transactional process involv…
Wide Range of Behaviors... Ability to Choose the Most Appropriat…
Self concept: the relatively stable set of perceptions you ho…
Chap 1. Transactional Communication Mo…
A sender (the person creating the message)... encodes (puts thou…
Chap 1. Interpersonal Communication
Interpersonal communication is a transactional process involv…
42 terms
Interpersonal Communication Midterm
Intrapersonal Communication
Interpersonal Communication
Small Group Communication
Public Speaking
1 Person... Communication that occurs within yourself, includin…
2-3 People... -Informal.... -High Degree for potential intimacy.... -…
3-13
1 to many
Intrapersonal Communication
1 Person... Communication that occurs within yourself, includin…
Interpersonal Communication
2-3 People... -Informal.... -High Degree for potential intimacy.... -…
27 terms
Interpersonal Communication - Chapter 3
Autonomy face
Breadth
Competence face
Depth
The need to avoid being imposed upon by others.
The range of topics about which one person self-discloses to…
The need to be respected and viewed as competent and intellig…
The intimacy of the topics about which one person self-disclo…
Autonomy face
The need to avoid being imposed upon by others.
Breadth
The range of topics about which one person self-discloses to…
33 terms
Interpersonal Communication
interpersonal communication
intrapersonal communication
interpersonal communication
small group communication
most common kind of communication, whether it is tweeting, ta…
if there is only one person
adding a second person to the conversation
addition of a third person to the conversation
interpersonal communication
most common kind of communication, whether it is tweeting, ta…
intrapersonal communication
if there is only one person
237 terms
Interpersonal Communication
Types of Communication
Mass or Mediated Communication
Organizational Communcation
Small Group Communication
Mass or Mediated, Organizational, Small Group, Intrapersonal,…
Involves communicators who are typically separated by both sp…
Communication that occurs within business or organizations
Interaction among a small group of people who share a common…
Types of Communication
Mass or Mediated, Organizational, Small Group, Intrapersonal,…
Mass or Mediated Communication
Involves communicators who are typically separated by both sp…
14 terms
Interpersonal Communication
Interpersonal Communication
The Abstract Nature of Language
Cognitive Conservatism
Pragmatic Rules(Practical)
communication between 2 or more people.
...
The tendency to seek & attend to information that conforms to…
Regulative Rules- Regulate what you can & can't say, when, wh…
Interpersonal Communication
communication between 2 or more people.
The Abstract Nature of Language
...
16 terms
Interpersonal Communication - Chapter 4
Attribution
Egocentric
Fundamental attribution error
Interpersonal perception
An explanation for an observed behavior.
A state of inability to take another person's perspective.
The tendency to attribute others' behaviors to internal rathe…
The process of making meaning from the people in our environm…
Attribution
An explanation for an observed behavior.
Egocentric
A state of inability to take another person's perspective.
48 terms
Interpersonal Communication
The perception process. 4 Steps
Stimuli
Organization
Interpretation
1. Selection: Which impressions we will attend to.Certain Fac…
1st perception process ... A. Stimulation that are intense: Some…
2nd perception process... -Information is arranged in some meani…
3rd Perception process... - Attaching data to the sense of meani…
The perception process. 4 Steps
1. Selection: Which impressions we will attend to.Certain Fac…
Stimuli
1st perception process ... A. Stimulation that are intense: Some…
42 terms
interpersonal communications
Responding
Stonewalling
backchanneling
paraphrasing
indicating you're listening by giving feedback
responding with silence and a lack of facial expression
nodding your head saying "uh huh" to let the speaker know you…
restating in your own words what the speaker said
Responding
indicating you're listening by giving feedback
Stonewalling
responding with silence and a lack of facial expression
102 terms
Interpersonal Communication
channel
channel-lean context
channel-rich context
cognitive complexity
a pathway through which messages are conveyed
a communication context involving few channels at once
a communication context involving many channels at once
the ability to understand a given situation in multiple ways
channel
a pathway through which messages are conveyed
channel-lean context
a communication context involving few channels at once
28 terms
Interpersonal Communication - Chapter 2
Androgyny
Asexuality
Bisexuality
Co-cultures
A gender role characterized by a combination of masculine and…
A sexual orientation characterized by a general lack of inter…
A sexual orientation characterized by sexual interest in both…
Groups of people who share values, customs, and norms related…
Androgyny
A gender role characterized by a combination of masculine and…
Asexuality
A sexual orientation characterized by a general lack of inter…
55 terms
Interpersonal communication
Communicaton apprehension
Intercultural communication apprehension
Types of communication
Interpersonal communication
Fear or anxietypertaining to communication process
Fear or anxiety pertaining to communication with peoplefrom d…
Intrapersonal, interpersonal, small group, organizational, ma…
Process of message between two people to create and sustain s…
Communicaton apprehension
Fear or anxietypertaining to communication process
Intercultural communication apprehension
Fear or anxiety pertaining to communication with peoplefrom d…
49 terms
Interpersonal Communication
Attraction Theory
Physical Attraction
Social Attraction
Task Attraction
describes why we are drawn to others
attraction to someone's physical appearance
attraction to someone's personality
attraction to someone's abilities and dependability
Attraction Theory
describes why we are drawn to others
Physical Attraction
attraction to someone's physical appearance
Interpersonal Communication
stigma
instrumental needs
model
source
a characteristic that discredits a person, making them be see…
everyday needs
a formal description of a process
the originator of a thought or idea
stigma
a characteristic that discredits a person, making them be see…
instrumental needs
everyday needs
178 terms
Interpersonal Communication
What is communication?
Know the 5 features of communication.
What are the 3 communications models?
What is meant by field of experience?
Process through which people use messages to generate meaning…
1. process 2. uses processes 3. occus within contexts 4. happ…
Linear, interactive and transactional
What a person has been exposed to
What is communication?
Process through which people use messages to generate meaning…
Know the 5 features of communication.
1. process 2. uses processes 3. occus within contexts 4. happ…
Interpersonal Communications
Stigma
Instrumental needs
Model
Source
A characteristic that discredit a person, making him or her b…
Practical, everyday needs
A formal description of a process
The originator of a thought or an idea
Stigma
A characteristic that discredit a person, making him or her b…
Instrumental needs
Practical, everyday needs
Interpersonal Communication
Interpersonal Communication
Role vs Personal
Societal vs Personal
Predictive vs Explanatory
Communication between 2 people. Not public or mass. Personal…
Act upon roles until you get to know the person
act on rules of society until you get to know the person, the…
Act on Prediction until you know
Interpersonal Communication
Communication between 2 people. Not public or mass. Personal…
Role vs Personal
Act upon roles until you get to know the person
126 terms
Interpersonal Communication
Interpersonal Communication
I-It Communication
I-You Communication
I- Thou Communication
the process that allows people to reflect and build personal…
talking to someone as if they were an object
human-being, using small talk
depth in communication
Interpersonal Communication
the process that allows people to reflect and build personal…
I-It Communication
talking to someone as if they were an object
177 terms
Interpersonal Communication
Affinity
Avoiding
Bonding
Circumscribing
The degree to which persons like or appreciate one another
A lose-lose conflict style in which the parties ignore the pr…
A stage of relational development in which the parties make s…
A stage of relational deterioration in which partners begin t…
Affinity
The degree to which persons like or appreciate one another
Avoiding
A lose-lose conflict style in which the parties ignore the pr…
198 terms
interpersonal communication
stigma
instrumental needs
needs of communication
model
a characteristic that discredits a person, making him or her…
practical, everyday needs
physical- communication helps us maintain physical and mental…
a formal description of a process
stigma
a characteristic that discredits a person, making him or her…
instrumental needs
practical, everyday needs
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