Study sets matching "management 300 mgmt"

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Study sets matching "management 300 mgmt"

36 terms
MGMT 300 Chapter 8: Global Management
Global Business
Multinational Corporation
Direct Foreign Investment
Trade Barriers
the buying and selling of goods and services by people form d…
a corporation that owns businesses in two or more countries
a method of investment in which a company builds a new busine…
government-imposed regulations that increase the cost and res…
Global Business
the buying and selling of goods and services by people form d…
Multinational Corporation
a corporation that owns businesses in two or more countries
29 terms
MGMT 300 Chapter 2: History of Management
The Classic Approach (begins around 18…
Scientific Management
Frederick W. Taylor (1856-1915)
Time Study
- scientific management (Frederick Taylor, the Gilbreths)... - a…
thoroughly studying and testing different work methods to ide…
the father of scientific management; introduced the time study
time taken by good workers to complete each part of their jobs
The Classic Approach (begins around 18…
- scientific management (Frederick Taylor, the Gilbreths)... - a…
Scientific Management
thoroughly studying and testing different work methods to ide…
37 terms
MGMT 300 Chapter 1: Intoduction to Management
Management
Efficiency
Effectiveness
4 Functions of Management:
getting work done through others
getting work done with a minimum of effort, expense, or waste
accomplishing tasks that help fulfill organizational objectives
1. planning... 2. organizing... 3. leading... 4. controlling
Management
getting work done through others
Efficiency
getting work done with a minimum of effort, expense, or waste
MGMT 300 Chapter 12: Human Resource Management
Organizational culture
Socialization
Hierarchical cultures
Dependable cultures
The system of shared beliefs and values that guides behavior…
How new members learn the culture of the organization
emphasize tradition and clear roles
emphasize process and slow change
Organizational culture
The system of shared beliefs and values that guides behavior…
Socialization
How new members learn the culture of the organization
MGMT 300 Chapter 10: Strategy and Strategic Management
Competitive advantage
Sources of competitive advantage
Sustainable competitive advantage
Strategy
an orgs ability to use resources so well that it performs bet…
technology, cost and quality, knowledge and speed, barriers t…
competitive advantage that is durable and difficult or costly…
comprehensive action plan that identifies the long term direc…
Competitive advantage
an orgs ability to use resources so well that it performs bet…
Sources of competitive advantage
technology, cost and quality, knowledge and speed, barriers t…
33 terms
MGMT 300 CH 1 The World of Innovative Management
Management
What are the 5 categories of managemen…
What are the 4 management functions?
What is planning?
attainment of organizational goals in an effective and effici…
1. Set objective ... 2. Organize... 3. Motivate and Communicate... 4.…
Planning ... Organizing... Leading ... Controlling
Management function that identifies goals for future organiza…
Management
attainment of organizational goals in an effective and effici…
What are the 5 categories of managemen…
1. Set objective ... 2. Organize... 3. Motivate and Communicate... 4.…
14 terms
MGMT 300 Lecture 3 Project Management
project
main goals of a project
project management
program
an interrelated set of activities with a definite starting an…
1 - complete the project on time... 2 - do not exceed the budget…
a systemized, phased approach to defining, organizing, planni…
A collection of projects, which is an interdependent set of p…
project
an interrelated set of activities with a definite starting an…
main goals of a project
1 - complete the project on time... 2 - do not exceed the budget…
MGMT 300 CH13: How to Manage
***2 types of power:
***types of organizational/positional…
legitimate power
coercive power
1. organizational/positional power... 2. personal power
1. legitimate power... 2. coercive power... 3. reward power
= derives from a position of authority inside the organizatio…
exists when a person has control over punishments in an organ…
***2 types of power:
1. organizational/positional power... 2. personal power
***types of organizational/positional…
1. legitimate power... 2. coercive power... 3. reward power
24 terms
MGMT 300 chap 2 (Evolution of management thinking)
social forces
political forces
economic forces
Classical Perspective
aspects of a culture that guide and influence relationships a…
influence of political and legal institutions on people and o…
availability, production, and distribution of resources in a…
earliest study of management, contains three subfeilds, scien…
social forces
aspects of a culture that guide and influence relationships a…
political forces
influence of political and legal institutions on people and o…
MGMT 300 Chapter 17: Managing Communication
Strategic Conversation
Centralized Network
Decentralized Network
Channel Richness
dialogue across boundaries and hierarchical levels about the…
(type of network) a structure in which team members must comm…
(type of network) a structure in which individuals can COMMUN…
the AMOUNT of INFORMATION that can be transmitted during a CO…
Strategic Conversation
dialogue across boundaries and hierarchical levels about the…
Centralized Network
(type of network) a structure in which team members must comm…
29 terms
MGMT 300 Chapter 10: Managing Teams
Work Team
Cross-training
Social Loafing
Traditional Work Group
a small number of people with complementary skills who hold t…
training team members to do all or most of the jobs performed…
behavior in which team members withhold their efforts and fai…
a group composed of two or more people who work together to a…
Work Team
a small number of people with complementary skills who hold t…
Cross-training
training team members to do all or most of the jobs performed…
10 terms
MGMT 300 Chapter 13: Managing Diversity
Inclusion
Diversity of perspective
Prejudice
Discrimination
the degree to which feels like an ESTEEMED MEMBER of a GROUP…
achieved when a manager creates a heterogeneous team made up…
the tendency to view people who are DIFFERENT as being DEFICI…
making HIRING, and PROMOTION decisions based on criteria that…
Inclusion
the degree to which feels like an ESTEEMED MEMBER of a GROUP…
Diversity of perspective
achieved when a manager creates a heterogeneous team made up…
10 terms
MGMT 300 - Chapter 19 - Managing Quality and Performance
Balanced Scoreboard
Balance Sheet
Income Statement
Activity Ratio
is a comprehensive management control system that balances tr…
shows the firms financial position with respect to assets and…
summarizes the firm's financial performance for a given time…
measures the organization internal performance with respect t…
Balanced Scoreboard
is a comprehensive management control system that balances tr…
Balance Sheet
shows the firms financial position with respect to assets and…
18 terms
MGMT 300 Chapter 12: Managing Human Resources
Human Capital
Human Resource Management (HRM)
Affirmative Action
Employer Brand
The economic value of the combined knowledge, experience, ski…
the design and application of formal systems to ensure the ef…
requires that employers take positive steps to guarantee equa…
its aim is to make an organization seem like a highly desirab…
Human Capital
The economic value of the combined knowledge, experience, ski…
Human Resource Management (HRM)
the design and application of formal systems to ensure the ef…
22 terms
MGMT 300 Chapter 11: Managing Change and Innovation
Disruptive innovation
Reverse innovation
Ambidextrous approach
Bottom up approach
INNOVATIONS in products, services, or processes that RADICALL…
creating INNOVATIVE, LOW-COST PRODUCTS for emerging markets a…
incorporating STRUCTURES and PROCESSES that are APPROPRIATE f…
involves encouraging the FLOW of ideas from LOWER LEVELS and…
Disruptive innovation
INNOVATIONS in products, services, or processes that RADICALL…
Reverse innovation
creating INNOVATIVE, LOW-COST PRODUCTS for emerging markets a…
43 terms
MGMT 300 CH13: How to Manage
***2 types of power:
***types of organizational/positional…
legitimate power
coercive power
1. organizational/positional power... 2. personal power
1. legitimate power... 2. coercive power... 3. reward power
= derives from a position of authority inside the organizatio…
exists when a person has control over punishments in an organ…
***2 types of power:
1. organizational/positional power... 2. personal power
***types of organizational/positional…
1. legitimate power... 2. coercive power... 3. reward power
19 terms
Mgmt 300: How to Find Perfect Managers
Assessment center
Great man theories
Trait Theories
Extraversion-Introversion (MBTI)
Traditionally, set of exercises designed to assess a set of p…
Assume that the capacity for leadership is inherent, that gre…
Assumes that people inherit certain qualities and traits that…
Favorite world: Do you prefer to focus on the outer world or…
Assessment center
Traditionally, set of exercises designed to assess a set of p…
Great man theories
Assume that the capacity for leadership is inherent, that gre…
31 terms
MGMT 300 Chapter 19 Managing quality and performance
Controlling
Organizational control
Feedback Control Model
The Balanced Scorecard
Managers use a variety of measures to monitor performance:... 1.…
the systematic process through which managers regulate organi…
1. Establish Standards of Performance... 2. Measure Actual Perfo…
-Balanced perspective of company performance (not just financ…
Controlling
Managers use a variety of measures to monitor performance:... 1.…
Organizational control
the systematic process through which managers regulate organi…
MGMT 300 Chapter 2: Management Learning Past to Present
Adam Smith
Fredrick Taylor
Lillian and Frank Gilbreth
Soldering
Wealth of Nations, Arguing for the existence of corperations,…
Standardize Jobs, Train and Measure to Standards, All Incenti…
Standardize Jobs, Emphasize Personnel Selection & Training, M…
Deliberately slowing down as much as possible while creating…
Adam Smith
Wealth of Nations, Arguing for the existence of corperations,…
Fredrick Taylor
Standardize Jobs, Train and Measure to Standards, All Incenti…
10 terms
MGMT 300 - Chapter 11 - Managing Change and Innovation
disruptive innovation... trickle up in…
idea incubator
idea champion
new-venture team
-refers to innovations in products, services, or processes th…
-another popular way to encourage new ideas within the org... -p…
-a person who sees the need for and champions productive chan…
-another way to facilitate entrepreneurship... -a unit separate…
disruptive innovation... trickle up in…
-refers to innovations in products, services, or processes th…
idea incubator
-another popular way to encourage new ideas within the org... -p…
119 terms
MGMT 300
Management
Traditional Approach
New Approach
Planning
the attainment of organizational goals in an effective and ef…
controller, supervising individuals, conflict and competition…
enabler, leading teams, conversation and collaboration, dispe…
select goals and ways to attain them
Management
the attainment of organizational goals in an effective and ef…
Traditional Approach
controller, supervising individuals, conflict and competition…
50 terms
CSULB / MGMT 300 - Ch. 1: The World of Innovative Management
Management
Managers
Set Objectives (Managers)
Organize (Managers)
- The attainment of organizational goals in an effective and…
- These type of people: ... 1) Set objectives ... 2) Organize ... 3)…
Managers:... - Establish goals for the group and decide what mu…
Managers:... - Divide work into manageable activities and selec…
Management
- The attainment of organizational goals in an effective and…
Managers
- These type of people: ... 1) Set objectives ... 2) Organize ... 3)…
16 terms
MGMT 300 Chapters 5 & 6 PPT: Strategic Management
Strategos
Strategic Management
Key Attributes of Strategic Management:
Identify... Analyze... Formulate... Implement... E…
the Greek word for 'strategy' - the art of the army general
the process of identifying an organization's mission, stakeho…
goal driven... includes multiple stakeholders in the decision-m…
5 Steps in the Strategic Management Process:
Strategos
the Greek word for 'strategy' - the art of the army general
Strategic Management
the process of identifying an organization's mission, stakeho…
32 terms
CSULB / MGMT 300 - Ch. 1: Goods, Services, and Operations Management
Operations Management
Three Issues of OM (Operations Managem…
Key Activities of OM (Operations Manag…
Seven Eras of OM (Operations Management)
- The science and art of ensuring that goods and services are…
Operations Management:... 1) Efficiency: how well resources are…
Operations Management:... 1) Forecasting... 2) Supply chain manage…
Operations Management:... - 1950's: Focus on cost and efficienc…
Operations Management
- The science and art of ensuring that goods and services are…
Three Issues of OM (Operations Managem…
Operations Management:... 1) Efficiency: how well resources are…
147 terms
mgmt 300
main purpose of a manager
performance
organizational behavior
organizational commitment
-to lead people toward high performance... -the most efficient w…
any outcome that is deemed valuable by either an external or…
-a field of study devoted to understanding, explaining, and u…
-the desire on the part of an employee to remain a member of…
main purpose of a manager
-to lead people toward high performance... -the most efficient w…
performance
any outcome that is deemed valuable by either an external or…
MGMT 300
Personality
Extroversion
Agreeableness
Conscientiousness
the stable psychological traits and behavioral attributes tha…
how outgoing, talkative, sociable, and assertive a person is
how trusting, good-natured, cooperative, and soft-hearted one…
how dependable, responsible, achievement-oriented, and persis…
Personality
the stable psychological traits and behavioral attributes tha…
Extroversion
how outgoing, talkative, sociable, and assertive a person is
MGMT 300-A Principles of Management Chapters 4 & 5
Planning
Types of Plans
-Srategic plans
-Tactical plans
Decision-making process
1.Strategic plans ... 2.Tactical plans ... 3.Operational plans
focus on the broad future of the organization. ... They are typi…
translate strategic plans into specific goals for specific pa…
Planning
Decision-making process
Types of Plans
1.Strategic plans ... 2.Tactical plans ... 3.Operational plans
20 terms
MGMT 300 Chapter 5: Managing Ethics and Social Responsibility
Ethics
Ethical Dilemma
Utilitarian Approach
Individualism Approach
The code of moral principles and values that governs the beha…
A situation in which all alternative choices or behaviors hav…
(ethical approach) the ethical choice is the one that produce…
(ethical approach) actions are ethical when they promote the…
Ethics
The code of moral principles and values that governs the beha…
Ethical Dilemma
A situation in which all alternative choices or behaviors hav…
51 terms
MGMT 300 Chapter 11: Managing Human Resource Systems
Disparate Treatment
Adverse Impact
Four-fifths (or 80 percent) Rule
Sexual Harrassment
intentional discrimination that occurs when people are purpos…
unintentional discrimination that occurs when members of a pa…
a rule of thumb used by the courts and the EEOC to determine…
a form of discrimination in which unwelcome sexual advances,…
Disparate Treatment
intentional discrimination that occurs when people are purpos…
Adverse Impact
unintentional discrimination that occurs when members of a pa…
100 terms
MGMT 300-A Principles of Management Chapters 4 & 5
Planning
Types of Plans
-Srategic plans
-Tactical plans
Decision-making process
1.Strategic plans ... 2.Tactical plans ... 3.Operational plans
focus on the broad future of the organization. ... They are typi…
translate strategic plans into specific goals for specific pa…
Planning
Decision-making process
Types of Plans
1.Strategic plans ... 2.Tactical plans ... 3.Operational plans
136 terms
mgmt 300
globalization
job migration
reshoring
organization
WW interdependence of resource flows, product markets and bus…
jobs moving from home to overseas due to low costs. some conc…
bringing jobs from foreign country BACK home due to rising ov…
collection of people working together to achieve a common goa…
globalization
WW interdependence of resource flows, product markets and bus…
job migration
jobs moving from home to overseas due to low costs. some conc…
44 terms
MGMT 300 CH 4 Managing in a Global Environment
Globalization
Global Mindset
What are the 3 dimensions of globaliza…
Cognitive Dimension
the extent to which trade and investments, information, socia…
The ability for managers to appreciate and influence individu…
Cognitive... Psychological... Social
Know about the global environment and global business... Mentall…
Globalization
the extent to which trade and investments, information, socia…
Global Mindset
The ability for managers to appreciate and influence individu…
16 terms
MGMT 300 Chapter 6: Managing Startups and New Ventures
Idealists, Optimizers, Hard Workers, J…
Idealists
Optimizers
Hard Workers
5 types of Small Business Owners (I,O,HW,J,S)
(Small Biz Owner) Rewarded by CHANCE to work on something NEW…
(Small Biz Owner) Get PERSONAL SATISFACTION from being busine…
(Small Biz Owner) Thrive on the CHALLENGE of building a LARGE…
Idealists, Optimizers, Hard Workers, J…
5 types of Small Business Owners (I,O,HW,J,S)
Idealists
(Small Biz Owner) Rewarded by CHANCE to work on something NEW…
MGMT300 CH9 Perfect Managers, Personality TYpes
***assessment center
***trait theories of leadership
great man theories
trait theories
= not a physical place, but an evaluation approach.... = consist…
1. "great man" theories... 2. trait theories... 3. myers-briggs typ…
= assume that the capacity for leadership is inherent -- grea…
= assumes that people inherit certain qualities and traits th…
***assessment center
= not a physical place, but an evaluation approach.... = consist…
***trait theories of leadership
1. "great man" theories... 2. trait theories... 3. myers-briggs typ…
22 terms
MGMT 300 Chapter 12: Managing Individual and a Diverse Work Force
Affirmative Action
Surface-level Diversity
Deep-level Diversity
Social Integration
purposeful steps taken by an organization to create employmen…
differences such as age, sex, race/ethnicity, and physical di…
differences such as personality and attitudes that are commun…
the degree to which group members are psychologically attract…
Affirmative Action
purposeful steps taken by an organization to create employmen…
Surface-level Diversity
differences such as age, sex, race/ethnicity, and physical di…
44 terms
CSULB / MGMT 300 - Ch. 19: Managing Quality and Performance
The Meaning of Control
Organizational Control
Feedback Control Model
Establish Standards of Performance (Fe…
- Managers use a variety of measures to monitor employee beha…
- Refers to the systematic process of regulating organization…
- Establish Standards of Performance... - Measure Actual Perform…
Feedback Control Model:... - Within the organization's overall…
The Meaning of Control
- Managers use a variety of measures to monitor employee beha…
Organizational Control
- Refers to the systematic process of regulating organization…
MGMT300
Main purpose of a manager?
Organizational Behavior
Organizational Commitment
Withdrawal Behavior
Focus people towards performance.
Understanding, explaining, and ultimately improving the attit…
Desire on the part of the employee to remain a member of the…
Set of actions employees perform to avoid work (inverse of or…
Main purpose of a manager?
Focus people towards performance.
Organizational Behavior
Understanding, explaining, and ultimately improving the attit…
57 terms
CSULB / MGMT 300 - Ch. 4: Managing in a Global Environment
Globalization
Global Mindset
Dimensions of Global Mindset
Cognitive Dimension (Dimensions of Glo…
Refers to the extent to which trade and investments, informat…
Defined as the ability of managers to appreciate and influenc…
1) Cognitive Dimension ... 2) Psychological Dimension ... 3) Social…
Dimension of Global Mindset: ... - Know about the global enviro…
Globalization
Refers to the extent to which trade and investments, informat…
Global Mindset
Defined as the ability of managers to appreciate and influenc…
57 terms
CSULB / MGMT 300 - Ch. 11: Managing Change and Innovation
Innovation and Changing Workplace
Organization Change (Innovation and Ch…
Why Do People Resist Change?
Self Interest (Why Do People Resist Ch…
- Organizations need to regularly make changes in policies, p…
Innovation and Changing Workplace:... - The adoption of a new i…
- Many people tend to prefer the status quo, which is one rea…
Why Do People Resist Change?... - People typically resist a cha…
Innovation and Changing Workplace
- Organizations need to regularly make changes in policies, p…
Organization Change (Innovation and Ch…
Innovation and Changing Workplace:... - The adoption of a new i…
91 terms
MGMT 300
Labor unions
Collective bargaining
Collective bargaining agreement
Local union
Organizations that exist to represent the interests of employ…
The process in which labor union leadership enters into good…
Written documents that describe the terms of employment reach…
Basic element in the structure of the U.S. labor movement.
Labor unions
Organizations that exist to represent the interests of employ…
Collective bargaining
The process in which labor union leadership enters into good…
MGMT 300
Types of Commitment
Potential responses to negative events
Employees are more committed when empl…
Maximizing Organizational Commit.... For…
Affective-want to stay (emotionally attached)... Continuance-nee…
Exit-Ending or restricting organizational membership... Voice- c…
1. Protect Job security... 2. Provide rewards... 3. Improve work co…
Affec: Increase the bonds that link employees together (mento…
Types of Commitment
Affective-want to stay (emotionally attached)... Continuance-nee…
Potential responses to negative events
Exit-Ending or restricting organizational membership... Voice- c…
MGMT 300
The main purpose of a manager
a field of study devoted to understand…
the desire on the part of an employee…
a set of actions that employees perfor…
High performance
Organizational behavior (OB)
organizational commitment
withdrawal behavior
The main purpose of a manager
High performance
a field of study devoted to understand…
Organizational behavior (OB)
MGMT300 Chapter 3: Managing Ethics and Social Responsibility
Ethics
Ethical Dilemma
Utilitarian approach
Individualism approach
Rules of behavior based on ideas about what is morally good a…
a situation in which no choice appears entirely right... grey a…
moral behaviors should produce the greatest good for the grea…
acts are moral when they promote the individual's best long-t…
Ethics
Rules of behavior based on ideas about what is morally good a…
Ethical Dilemma
a situation in which no choice appears entirely right... grey a…
40 terms
MGMT 300
organizing
Organization structure
The deployment of organizational resources to achieve strateg…
The framework in which the organization defines how tasks are…
organizing
The deployment of organizational resources to achieve strateg…
Organization structure
The framework in which the organization defines how tasks are…
98 terms
MGMT 300
Organizational Behavior (OB)
Rule of 1/8th
Scientific Method
Contingency Approach to Management
Job performance and organizational commitment
1/2 of orgs feel like there isnt a connection between people/…
Theory --> Hypothesis --> Data --> Verification
Based on the theory that the dependent variable (ex: leadersh…
Organizational Behavior (OB)
Job performance and organizational commitment
Rule of 1/8th
1/2 of orgs feel like there isnt a connection between people/…
123 terms
MGMT 300
Organization
Organizational Behavior
4 Major Disciplines of Organizational…
Psychology
a consciously coordinated social unit composed of TWO OR MORE…
a field of STUDY that investigates the impact that individual…
Psychology, Social Psychology, Sociology, Anthropology
the science that seeks to measure, explain, and sometimes cha…
Organization
a consciously coordinated social unit composed of TWO OR MORE…
Organizational Behavior
a field of STUDY that investigates the impact that individual…
MGMT 300
Why do managers have less control than…
Performance
Manager's most basic responsibility?
Organization Behavior
Each individual employee can decide what to do and what not t…
Purpose of an organization. Any outcome that is deemed valuab…
Define the right outcomes and then let each person find his/h…
Field of study devoted to understanding, explaining, and ulti…
Why do managers have less control than…
Each individual employee can decide what to do and what not t…
Performance
Purpose of an organization. Any outcome that is deemed valuab…
26 terms
MGMT 300
supply chain design
average aggregate inventory value
weeks of supply
inventory turnover
designing a firm's supply chain to meet the competitive prior…
the total average value of all items in inventory for a firm
an inventory measure obtained by dividing the average aggrega…
an inventory measure obtained by dividing annual sales at cos…
supply chain design
designing a firm's supply chain to meet the competitive prior…
average aggregate inventory value
the total average value of all items in inventory for a firm
29 terms
MGMT 300
Fundamental Attribution Error
Consensus
Distinctive
Consistency
tendancy to assign internal causes of behavior
Ex. someone walks into class late. If its many late its exter…
The person is late for everything - internal
The person is late to class upon class - internal
Fundamental Attribution Error
tendancy to assign internal causes of behavior
Consensus
Ex. someone walks into class late. If its many late its exter…
51 terms
mgmt 300
team
pooled interdependence
sequential interdependence
reciprocal interdependence
1. Common goal and purpose ... 2. Common Approach ... 3. Complement…
People do work independently and pile all the work together a…
It is done in an order.
members interact with a subset of members to get work done.
team
1. Common goal and purpose ... 2. Common Approach ... 3. Complement…
pooled interdependence
People do work independently and pile all the work together a…
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