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Study sets matching "management chapter 1"

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Study sets matching "management chapter 1"

51 terms
Management Chapter 1
group of people who work together to a…
specific purpose of organization that…
specific purpose of organization that…
What is management
organization (1.1)
social (1.1)
financial (1.1)
1. the pursuit of organizational goals efficiently and effect…
group of people who work together to a…
organization (1.1)
specific purpose of organization that…
social (1.1)
12 terms
Chapter 1: Introduction to Management
Principle
technical skills
management
business resources
a basic truth or law
the specific abilities people use to perform their jobs
the process of deciding how to best use a business's resource…
people, things, money
Principle
a basic truth or law
technical skills
the specific abilities people use to perform their jobs
13 terms
Business Management Chapter 1
Principle
Technical skill
Management
Glass ceililng
A basic truth or law
The specific abilities people use to perform their jobs.
The process of deciding how best to use a business's resource…
The invisible barrier that keeps women and minorities from mo…
Principle
A basic truth or law
Technical skill
The specific abilities people use to perform their jobs.
12 terms
Management Chapter 1
Components of the External Environment
External Environment
Omnipotent View of Management
Symbolic View of Management
Economic, Global, Political/Legal, Sociocultural, Technologic…
Factors, forces, situations, and events outside the organizat…
The view that managers are directly responsible for an organi…
The view that much of an organizations success of failure is…
Components of the External Environment
Economic, Global, Political/Legal, Sociocultural, Technologic…
External Environment
Factors, forces, situations, and events outside the organizat…
30 terms
Management Chapter 1
business
production
manufacturing firms
service firms
An organization that produces or distributes a good or servic…
making a product or providing a service.
a business that produces goods
a business that provides assistance to satisfy the needs of t…
business
An organization that produces or distributes a good or servic…
production
making a product or providing a service.
47 terms
Chapter 1 - Managers and Management
organization
management
efficient
effective
a group of people who work together to achieve some specific…
the pursuit or organizational goals efficiently and effective…
to use resources - people, money, raw materials - wisely and…
to achieve results, to make the right decisions and to succes…
organization
a group of people who work together to achieve some specific…
management
the pursuit or organizational goals efficiently and effective…
16 terms
Principles of Management Chapter 1
Senior (Top) Management
Management
Glass Ceiling
Middle Management
The level of management that decides goals of the business, h…
The process of deciding how best to use a business's resource…
The invisible barrier that keeps many women and minorities fr…
The level of management responsible for meeting goals that se…
Senior (Top) Management
The level of management that decides goals of the business, h…
Management
The process of deciding how best to use a business's resource…
18 terms
Operations Management Chapter 1
Operation Management
Value-Added
Model
System
The management of systems or processes that create good and/o…
The difference between the cost of inputs and the value or pr…
An abstraction of reality: a simplified representation of som…
A set of interrelated parts that must work together.
Operation Management
The management of systems or processes that create good and/o…
Value-Added
The difference between the cost of inputs and the value or pr…
26 terms
Strategic management chapter 1
Strategic competitiveness
Strategy
Competitive advantage
Above average return
Achieved when a firm successfully formulates and implements v…
An integrated and coordinated set of commitments and actions…
When it implements a strategy that creates superior value for…
Returns in excess of what an investor expects to earn from ot…
Strategic competitiveness
Achieved when a firm successfully formulates and implements v…
Strategy
An integrated and coordinated set of commitments and actions…
25 terms
Business Management Chapter 1
Business
Production
Marketing
Finance
An organization that produces or distributes a good or servic…
Making a product or providing a service.
The activities between business and customers involved in buy…
All the money matters involved in running a business
Business
An organization that produces or distributes a good or servic…
Production
Making a product or providing a service.
28 terms
Management Chapter 1
Competitive advantage
Conceptual skills
Controlling
Core competency
The ability of one organization to outperform other organizat…
The ability to analyze and diagnose a situation and to distin…
Evaluating how well an organization is achieving its goals an…
The specific set of departmental skills, knowledge, and exper…
Competitive advantage
The ability of one organization to outperform other organizat…
Conceptual skills
The ability to analyze and diagnose a situation and to distin…
109 terms
Chapter 1 Managers and Management (O)
The learning objectives are.. (5)
True or False... Only those who want t…
Learning Objective One... 1) Who are m…
Organization
FALSE... Anyone who works in an organization - not just manag…
1)... 2) Managers work in an organization
An organization is a deliberate arrangement of people broug…
The learning objectives are.. (5)
True or False... Only those who want t…
FALSE... Anyone who works in an organization - not just manag…
64 terms
Chapter 1 Management
acceptance theory of authority
administrative principles approach
behavioral sciences approach
bureaucracy
states that people have free will and can choose whether to f…
Another major subfield within the classical perspective that…
draws from psychology, sociology, and other social sciences t…
A system of administration distinguished by its (1) clear hie…
acceptance theory of authority
states that people have free will and can choose whether to f…
administrative principles approach
Another major subfield within the classical perspective that…
19 terms
Management and Marketing - Chapter 1
accounting and finance
bartering
central market
distribution
the business function that plans and manages financial resour…
exchanging products or services with others by agreeing on th…
a location where people bring products to be conveniently exc…
(place) locations and methods used to make the product availa…
accounting and finance
the business function that plans and manages financial resour…
bartering
exchanging products or services with others by agreeing on th…
13 terms
Chapter 1 Review ~ Management
The process of getting things done thr…
Getting work done with a minimum of ef…
Accomplishing tasks that help fulfill…
Identify the four functions of managem…
Management
Efficiency
Effectiveness
Planning, Organizing, Leading, Controlling
The process of getting things done thr…
Management
Getting work done with a minimum of ef…
Efficiency
25 terms
MGMT 8 Chapter 1 Management
management
efficiency
effectiveness
4 functions of management
getting work done through others
getting work done with a minimum of effort, expense, or waste.
accomplishing tasks that fulfill objectives
planning, organizing, leading, controlling
management
getting work done through others
efficiency
getting work done with a minimum of effort, expense, or waste.
25 terms
Business Management Chapter 1
Management
Efficiency
Effectiveness
Planning
getting work done through others
getting work done with a minimum of effort, expense, or waste
accomplishing tasks that help fulfill organizational objectives
determining organizational goals and a means for achieving them
Management
getting work done through others
Efficiency
getting work done with a minimum of effort, expense, or waste
28 terms
Management Chapter 1
The art of getting things done through…
are the means of which you actually ge…
Emphasizes the 3 P's... 1. People (socia…
The 3 P's of the Triple Bottom Line
Management
Principles of management
Triple Bottom Line
1. People... 2. Planet... 3. Profits
The art of getting things done through…
Management
are the means of which you actually ge…
Principles of management
Management Chapter 1
Intellectual captial
Competency
Commitment
Knowledge Worker
is the collective brainpower or shared knowledge of a workfor…
represents your personal talents or job-related capabilities.
Represents how hard you work to apply your talents and capabi…
Is someone whose mind is a critical asset to employers.
Intellectual captial
is the collective brainpower or shared knowledge of a workfor…
Competency
represents your personal talents or job-related capabilities.
45 terms
Chapter 1 - Management & The Management Process
The level of management tasked with su…
Top managers are directly accountable…
The board of directors of a corporatio…
The upside-down view of organizations…
first line managers
the board of directors
stockholders
the customers
The level of management tasked with su…
first line managers
Top managers are directly accountable…
the board of directors
12 terms
Business Management: Chapter 1
Wants
Needs
Goods
Services
Things that you do not have to survive, but would like to have.
Things that you must have in order to survive.
Physical and tangible products.
Tasks that businesses perform for consumers.
Wants
Things that you do not have to survive, but would like to have.
Needs
Things that you must have in order to survive.
17 terms
Business Management - Chapter 1
Management
Planning
Organizing
Implementing
The process of accomplishing the goals of an organization thr…
Analyzing information and making decisions about... what needs t…
Determining how plans can be accomplished most effectively an…
Carrying out plans and helping employees to work effectively.
Management
The process of accomplishing the goals of an organization thr…
Planning
Analyzing information and making decisions about... what needs t…
15 terms
Management Exam Chapter 1
Four Managerial Functions
Planning
Organizing
Controlling
-Planning... -Organizing... -Controlling... -Leading
Select goals and ways to attain them
Assign responsibility for task accomplishment
Monitor activities and make corrections
Four Managerial Functions
-Planning... -Organizing... -Controlling... -Leading
Planning
Select goals and ways to attain them
10 terms
Management Chapter 1
CompWorld is a publicly traded company…
Accountability within an organization
Mintzberg described the three roles of…
When a manager is acting as a spokespe…
the stockholders
requires that each level of management answer to a higher aut…
interpersonal
informational
CompWorld is a publicly traded company…
the stockholders
Accountability within an organization
requires that each level of management answer to a higher aut…
45 terms
Management Chapter 1 Managers and Managing
Mangers and Managing
What is Management?
Organizations
Management
...
...
Collections of people who work together and coordinate their…
the planning, organizing, leading and controlling of human an…
Mangers and Managing
...
What is Management?
...
Chapter 1 Review ~ Management
The process of getting things done thr…
Getting work done with a minimum of ef…
Accomplishing tasks that help fulfill…
Identify the four functions of managem…
Management
Efficiency
Effectiveness
Planning, Organizing, Leading, Controlling
The process of getting things done thr…
Management
Getting work done with a minimum of ef…
Efficiency
44 terms
Management and Organization Chapter 1
Fredrick W. Taylor
Viziers
Owen and Ure
modern management
-the father of scientific management ... -emphasized efficiency
-ancient managers
-developed the idea that workers that were treated well prefo…
-transitioned from owner managers to professional managers
Fredrick W. Taylor
-the father of scientific management ... -emphasized efficiency
Viziers
-ancient managers
11 terms
Operations Management Chapter 1
Operations Mangement
Goods vs. Services
Apple and Walmart Innovations
Process
the process used to design, supply, produce, and devlier valu…
Goods: ... -Tangible... -Inventoriable ... -Long lead Time... -created by…
Apple: they work closely with the suppliers to help productio…
a system of activities used to turn inputs into valuable outp…
Operations Mangement
the process used to design, supply, produce, and devlier valu…
Goods vs. Services
Goods: ... -Tangible... -Inventoriable ... -Long lead Time... -created by…
56 terms
Business Management - Chapter 1
Business
Profit
Not-For-Profit Organization
Economics System
An organization that seeks to earn profits by providing goods…
What remains (if anything) after a business's expenses are su…
An organization that provides goods and services to customers…
The way in which a nation allocates its resources among its c…
Business
An organization that seeks to earn profits by providing goods…
Profit
What remains (if anything) after a business's expenses are su…
32 terms
Chapter 1: Managers and Management
Learning Outcomes
*a) Who are managers? Where do they wo…
3 characteristics that identify an org…
1. Goals
a) Tell who managers are and where they work... b) Define ma…
Managers work in organizations, which we define as a delibera…
1. Goals... 2. People... 3. Structure
Express the distinct purpose of a particular organization
Learning Outcomes
a) Tell who managers are and where they work... b) Define ma…
*a) Who are managers? Where do they wo…
Managers work in organizations, which we define as a delibera…
9 terms
Life Management - Chapter 1
personality
self-concept
self-esteem
potential
the combination of characteristics that makes you different f…
your perception of your strengths and weaknesses, skills and…
the value or importance you place on yourself
the capability of becoming more than you are right now
personality
the combination of characteristics that makes you different f…
self-concept
your perception of your strengths and weaknesses, skills and…
24 terms
Management Business Chapter 1
business
profit
entrepreneur
revenue
Any activity that seeks to provide goods and services to othe…
The amount of money a business earns above and beyond what it…
A person who risks time and money to start and manage a busin…
The total amount of money a business takes in during a given…
business
Any activity that seeks to provide goods and services to othe…
profit
The amount of money a business earns above and beyond what it…
117 terms
Chapter 1: Introduction to Operations Management
What is operations?
Operations Management
Goods
Services
The part of a business organization that is responsible for p…
The management of systems or processes that create goods and/…
*) are physical items that include raw materials, parts, suba…
*) Activities that provide some combination of time, location…
What is operations?
The part of a business organization that is responsible for p…
Operations Management
The management of systems or processes that create goods and/…
17 terms
Business Management Chapter 1
Management
Planning
Organizing
Implementing
the process of accomplishing the goals of an organization thr…
analyzing information and making decisions about what needs t…
determining how plans can be accomplishing most effectively a…
focuses on carrying out the plans and helping employees to wo…
Management
the process of accomplishing the goals of an organization thr…
Planning
analyzing information and making decisions about what needs t…
58 terms
Chapter 1 - Operations Management
Operations Management
Process
Operation
Supply Chain
Systematic design, direction, and control of processes that t…
Any activity or group of activities that takes one or more in…
A group of resources performing all or part of one or more pr…
An interrelated series of processes within and across firms t…
Operations Management
Systematic design, direction, and control of processes that t…
Process
Any activity or group of activities that takes one or more in…
29 terms
Management Chapter 1
Values
Personal Attitudes
Affect
Cognitive
Abstract ideals that guide one's thinking and behavior across…
Evaluations, feelings, or opinions about people, places, and…
"I feel"... The positive or negative feeling or emotions one fee…
"I think"... The beliefs or ideas one has about someone or somet…
Values
Abstract ideals that guide one's thinking and behavior across…
Personal Attitudes
Evaluations, feelings, or opinions about people, places, and…
16 terms
Management Chapter 1
management
leadership
bureaucratic organization structure
scientific management
the act of working with and through a group of people to acco…
the ability to drive change and innovation through inspiratio…
a clear differentiation of tasks and responsibilities among i…
a focus on how jobs, work, and incentive schemes could be des…
management
the act of working with and through a group of people to acco…
leadership
the ability to drive change and innovation through inspiratio…
26 terms
Management 3920 Chapter 1
HRM
Morgans 3-D definition of IHRM
Stahl-Björkman-Morris definition of IHRM
MNE
refers to those activities undertaken by an organization to e…
1. The HR activities of procurement, allocation & utilization…
The field of IHRM covers... 1. All issues related to firm outcom…
multinational enterprise
HRM
refers to those activities undertaken by an organization to e…
Morgans 3-D definition of IHRM
1. The HR activities of procurement, allocation & utilization…
8 terms
Chapter 1: Introduction to Management
Management
Leadership
Difference between Management and Lead…
Middle-Level Managers
The act of working with and through a group of people to acco…
The ability to drive change and innovation through inspiratio…
Leader set a direction for a firm, align people to focus on t…
focus on tasks such as financial reporting, planning, recruit…
Management
The act of working with and through a group of people to acco…
Leadership
The ability to drive change and innovation through inspiratio…
22 terms
Chapter 1 -- Management
management
efficiency
effectiveness
planning... organizing... leading... controlling
getting work done through others
getting work done with a minimum of effort, expense, or waste
accomplishing tasks that help fulfill organizational objectives
four functions of managers
management
getting work done through others
efficiency
getting work done with a minimum of effort, expense, or waste
24 terms
Behavior Management Chapter 1
Ivan P. Pavlov
John B. Watson
Classical Conditioning
Stimuli
Father of Classical Conditioning... Experiment: Dog and Bell... 184…
Father of Behaviorism... Experiment: Baby and Loud Noise... 1878-1958
stimuli versus respondent behavior responses
"any condition, event, or change in the physical world" (p. 3…
Ivan P. Pavlov
Father of Classical Conditioning... Experiment: Dog and Bell... 184…
John B. Watson
Father of Behaviorism... Experiment: Baby and Loud Noise... 1878-1958
17 terms
Management Now Chapter 1
Management
Senior Management
Middle Management
Supervisory Management
the process of deciding the best way to use an organization's…
The highest level of management; establishes goals of the org…
Managers responsible for implementing and achieving organizat…
Managers responsible for the day-to-day operations of an orga…
Management
the process of deciding the best way to use an organization's…
Senior Management
The highest level of management; establishes goals of the org…
102 terms
MGMT (Principles of Management) Chapter 1
MGMT
Management
Efficiency
Effectiveness
Principles of Management... Chuck Williams
Is getting work done through others
Getting work done with a minimum of effort, expense, or waste
Accomplishing tasks that help fulfill organizational objectives
MGMT
Principles of Management... Chuck Williams
Management
Is getting work done through others
54 terms
Chapter 1 Management
Intellectual Capital
Knowledge Worker
Prejudice
Discrimination
The collective brainpower or shared knowledge of a workforce;…
Someone whose mind is a critical asset to employers
The display of negative, irrational attitudes toward members…
Actively denies minority members the full benefits of organiz…
Intellectual Capital
The collective brainpower or shared knowledge of a workforce;…
Knowledge Worker
Someone whose mind is a critical asset to employers
20 terms
Management Chapter 1 Managing
Globalization
Technological change
Knowledge Management
Collaboration
Offices and production facilities in countries all over the w…
Drives down costs and speeds up globalization while Improving…
Practices aimed at discovering and harnessing an organization…
Requires productive communication among different departments…
Globalization
Offices and production facilities in countries all over the w…
Technological change
Drives down costs and speeds up globalization while Improving…
20 terms
Business Management Chapter 1 Terms
Industrial Businesses
Business
Efficiency
Innovation
- Businesses that produce goods used by other businesses or o…
- Organization that produces or distributes a good or service…
- Producing products and services quickly, at low cost, witho…
- Something entirely new
Industrial Businesses
- Businesses that produce goods used by other businesses or o…
Business
- Organization that produces or distributes a good or service…
17 terms
Chapter 1: Managing and Management Responsibilities
Administrative Management
Behavioral Management
Business Competition
Classical Management
management theory that identifies the most effective practice…
management theory directed at organizational improvement thro…
the rivalry among companies for customers
management theory that studies the way work is organized and…
Administrative Management
management theory that identifies the most effective practice…
Behavioral Management
management theory directed at organizational improvement thro…
40 terms
Management (Chapter 1)
Organization
Open Systems
Resource Inputs
Resource Outputs
A collection of people working together to achieve a common p…
Transforms resource inputs from the environment into product…
1. People... 2. Money ... 3. Materials... 4. Technology... 5. Information
Finished goods and services
Organization
A collection of people working together to achieve a common p…
Open Systems
Transforms resource inputs from the environment into product…
17 terms
Chapter 1: Managers and Managing
management
planning
organizing
leading
The process of accomplishing the goals of an organization thr…
analyzing information and making decisions about what needs t…
determining how plans can be accomplished most effectively an…
working with employees to ensure they are motivated and have…
management
The process of accomplishing the goals of an organization thr…
planning
analyzing information and making decisions about what needs t…
24 terms
Management chapter 1
Management
Efficiency
Effectiveness
Planning
getting work done through others
getting work done with a minimum effort, expense, or waste
accomplishing tasks that help fulfill organizational objectives
determining organizational goals and a means fir achieving them
Management
getting work done through others
Efficiency
getting work done with a minimum effort, expense, or waste
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