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Study sets matching "officer chapter 3"

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Study sets matching "officer chapter 3"

20 terms
Fire Officer Chapter 3
Name the list of 4 basic tasks conside…
4 phases from FF to Fire Officer
The company level officer is directly…
In his book, Effective Company Command…
1. beg. of shift report... 2. notifications... 3. decision making... 4…
1. completes prob period... 2. successfully completes promotion…
supervision... performance... safety of crew
James O. Page... Supervisor... Commander... Trainer
Name the list of 4 basic tasks conside…
1. beg. of shift report... 2. notifications... 3. decision making... 4…
4 phases from FF to Fire Officer
1. completes prob period... 2. successfully completes promotion…
102 terms
The Office Procedures and Technology - Chapter 3
Information processing
Sales channels
Electronic imaging
Interactive voice response
Putting facts or numbers into a meaningful and useful form.
Methods of marketing products, such as through retail stores…
Converting paper documents to pictures that are stored and di…
A recorded message accessed and directed by the user to get o…
Information processing
Putting facts or numbers into a meaningful and useful form.
Sales channels
Methods of marketing products, such as through retail stores…
36 terms
Chapter 3: Officer Safety
Contraband
Nuisance contraband
Hard/hazardous contraband
Common items that can be turned into w…
Any unauthorized article or any authorized article in excessi…
Any authorized item found in excessive amounts or altered fro…
Any item that poses a serious threat to the safety and securi…
Sports equipment, food service equipment, office supplies, li…
Contraband
Any unauthorized article or any authorized article in excessi…
Nuisance contraband
Any authorized item found in excessive amounts or altered fro…
42 terms
Company officer chapter 3
Must know
For major changes in a firefighters ca…
In addition to beginning of shift repo…
What is the company level officers dir…
Finally the report provides the chief with any "must know" in…
One is when a firefighter completes probation training. Secon…
Location and condition
Supervision performance and safety of a crew of firefighters
Must know
Finally the report provides the chief with any "must know" in…
For major changes in a firefighters ca…
One is when a firefighter completes probation training. Secon…
Office Procedures Chapter 3
information processing
Input
Processing
Output
putting facts or numbers into a meaningful and useful form
Entering data into the information system
Handling data to create meaningful information
Retrieving information from the system
information processing
putting facts or numbers into a meaningful and useful form
Input
Entering data into the information system
123 terms
Corrections Chapter 3 Officer Safety
Can inhibit an officer's ability to pr…
Officers should always project a
Inmates may challenge an officer's aut…
An officer must handle each situation
Lack of stamina, agility and mobility
confident, competent and capable demeanor.
committing minor infractions.
fairly, firmly, and consistently, while remaining professional.
Can inhibit an officer's ability to pr…
Lack of stamina, agility and mobility
Officers should always project a
confident, competent and capable demeanor.
5 terms
Chapter 3 (Fire Officer) - Fire Fighters and the Fire Officer
Ethical behavior
Diversity
Actionable items
Sexual harassment (EEOC guidelines)
"NFPA 1021, Standard for Fire Officer Professional Qualificat…
The workplace should reflect the community it serves. A chara…
Employee behaviors that require immediate corrective action b…
1) The employee is made to feel that he or she has to endure…
Ethical behavior
"NFPA 1021, Standard for Fire Officer Professional Qualificat…
Diversity
The workplace should reflect the community it serves. A chara…
23 terms
The Office: Chapter 3 Vocabulary
sales channel
transaction
incompatible
information processing
a method of marketing products such as through retail stores…
a business deal or agreement exchange of data, or sale.
unable to work together.
putting facts or numbers into meaningful and useful form.
sales channel
a method of marketing products such as through retail stores…
transaction
a business deal or agreement exchange of data, or sale.
11 terms
front office - chapter 3 - expressions
I was just about to...
The lift is out of order.
That's fine by me.
My apologies for the inconvenience.
Ik wou net...
De lift is defect.
Voor mij is dat ok.
Sorry voor het ongemak.
I was just about to...
Ik wou net...
The lift is out of order.
De lift is defect.
102 terms
The Office Procedures and Technology - Chapter 3
Information processing
Sales channels
Electronic imaging
Interactive voice response
Putting facts or numbers into a meaningful and useful form.
Methods of marketing products, such as through retail stores…
Converting paper documents to pictures that are stored and di…
A recorded message accessed and directed by the user to get o…
Information processing
Putting facts or numbers into a meaningful and useful form.
Sales channels
Methods of marketing products, such as through retail stores…
9 terms
Computers in the Medical Office Chapter 3
Backup Data
Database
Knowledge base
MMDDCCYY Format
A copy of data files made at a specific point in time that ca…
A collection of related bits of information
A collection of up-to-date technical information
A specific way in which dates must be keyed, in which "MM" st…
Backup Data
A copy of data files made at a specific point in time that ca…
Database
A collection of related bits of information
17 terms
Word, Chapter 3, Microsoft Office
border
building block
business letter
cell
line on one or more edges of a paragraph, a boundary between…
can be used to store text or graphics you use often, an impor…
a letter that is sent to or from a company, includes inquirie…
intersection of a row and column in a table, a small compartm…
border
line on one or more edges of a paragraph, a boundary between…
building block
can be used to store text or graphics you use often, an impor…
67 terms
Corrections Chapter 3 Officer Safety
Complacency
Stress
Environmental Stress
Personal stress
Is an officers worst enemy
Can affect your focus and attention to detail, which can nega…
Weather, noise levels, lighting conditions, crowded areas
Family issues, health, lack of sleep, poor eating habits, fin…
Complacency
Is an officers worst enemy
Stress
Can affect your focus and attention to detail, which can nega…
21 terms
Microsoft Office-Chapter 3
Bulleted list
Center tab
Decimal tab
Endnote
List created with each item as a separate paragraph formatted…
Centers the text equidistant over the stop
Aligns the decimal point at the stop
Used to document a source. Found on the last page of a docume…
Bulleted list
List created with each item as a separate paragraph formatted…
Center tab
Centers the text equidistant over the stop
123 terms
Corrections Chapter 3 Officer Safety
Can inhibit an officer's ability to pr…
Officers should always project a
Inmates may challenge an officer's aut…
An officer must handle each situation
Lack of stamina, agility and mobility
confident, competent and capable demeanor.
committing minor infractions.
fairly, firmly, and consistently, while remaining professional.
Can inhibit an officer's ability to pr…
Lack of stamina, agility and mobility
Officers should always project a
confident, competent and capable demeanor.
52 terms
Medical Office Chapter 3
Annotate
Bibliography
Block-Style Letter
Bound Printed Matter
The act of making notes that are either helpful or necessary…
A list of all references used by an author in the preparation…
Arrangement of a letter so that all lines, including those be…
The classification of mail used for any material permanently…
Annotate
The act of making notes that are either helpful or necessary…
Bibliography
A list of all references used by an author in the preparation…
44 terms
Fire Officer Chapter 3 Fire Fighers and the Fire Officer
How many milestones or changes are the…
At the beginning of the work day, one…
When promoted from fire fighter to com…
Chief Page divided a company's officer…
4... 1-finishing probation... 2-complete promotional process... 3-beco…
notify the supervisor that his/her crew is ready for duty.
scope of responsibility from self to crew
1-supervisor... 2-trainer... 3-commander
How many milestones or changes are the…
4... 1-finishing probation... 2-complete promotional process... 3-beco…
At the beginning of the work day, one…
notify the supervisor that his/her crew is ready for duty.
30 terms
The Office: Chapter 3 & 4
A common form of information is
Information processing involves
Converting paper documents to pictures…
Personal computers are a part of which…
numbers, text, voice, and image.
input, processing, output, and storage.
electronic imaging
microcomputers
A common form of information is
numbers, text, voice, and image.
Information processing involves
input, processing, output, and storage.
13 terms
Office Procedures Chapter 3
Teams
Project Teams
Task Force
Committee
Groups of employees who work together toward a common goal.
Team developed for a clearly defined project with a beginning…
A common type of project team set up to deal with a specific…
Set up to solve a problem, monitor an issue, or complete a ta…
Teams
Groups of employees who work together toward a common goal.
Project Teams
Team developed for a clearly defined project with a beginning…
7 terms
Medical Office chapter 3
Culture
Ethnic
Entnocentrism
Exacerbation
The language, beliefs, values, norms, behaviours, and even ma…
Relating to groups of people with a common racial, religious,…
The tendency to use ones own culture's standards as the yards…
The phase of a chronic disease characterized by a return of c…
Culture
The language, beliefs, values, norms, behaviours, and even ma…
Ethnic
Relating to groups of people with a common racial, religious,…
51 terms
Medical Office Chapter 3
annotate
bibliography
block-style letter
Bound Printed Matter
making notes in the margin that are helpful or necessary befo…
a list of all references in the preparation of the manuscript
arrangement of a letter so that all lines are aligned on the…
classification for mail bound by some mean(glue, staple, spir…
annotate
making notes in the margin that are helpful or necessary befo…
bibliography
a list of all references in the preparation of the manuscript
16 terms
Chapter 3 Medical Office
The system by which a profession devel…
Medical ethics and medical law are eas…
the AMA has the authority to bring leg…
A current trend in patient care focuse…
T
F
F
T
The system by which a profession devel…
T
Medical ethics and medical law are eas…
F
51 terms
Medical Office Chapter 3
Annotate
Bibilography
Block-Style Letter
Bound Printed Matter
The act of making notes that are either helpful or necessary…
A list of all references used by an author in the preparation…
Arrangement of a letter so that all lines, including those be…
Classification of mail used for any material permanently boun…
Annotate
The act of making notes that are either helpful or necessary…
Bibilography
A list of all references used by an author in the preparation…
109 terms
Chapter Three Officer Safety
controlled behavior
deception
grid search pattern
hard/hazardous contraband
avoiding such distracting behaviors as foot tapping, nail bit…
misleading, tricking, or fooling another person
a variation of the strip/line search pattern; it overlaps a s…
any item that poses a serious threat to the safety and securi…
controlled behavior
avoiding such distracting behaviors as foot tapping, nail bit…
deception
misleading, tricking, or fooling another person
102 terms
The Office Procedures and Technology - Chapter 3
Information processing
Sales channels
Electronic imaging
Interactive voice response
Putting facts or numbers into a meaningful and useful form.
Methods of marketing products, such as through retail stores…
Converting paper documents to pictures that are stored and di…
A recorded message accessed and directed by the user to get o…
Information processing
Putting facts or numbers into a meaningful and useful form.
Sales channels
Methods of marketing products, such as through retail stores…
29 terms
Office 13 Word Chapter 3
Behind Text
border
building block
business letter
Text wrapping option where object appears behind text
Solid line on the edge of a paragraph
Where you can store txt and graphics to use frequently
Includes requests, inquiries, confirmations, acknowledgements…
Behind Text
Text wrapping option where object appears behind text
border
Solid line on the edge of a paragraph
9 terms
Chapter 3-3 Office Visit
proceed
What's on your mind?
have trouble ~ing
dilemma
계속하여 말하다, 말을 계속하다... to carry on with some action or process
무슨 얘기를 하시려고요?... what one is thinking about
~에 어려움을 겪다... to have difficulty doing something
진퇴양난, 딜레마, 궁지... any difficult situation or problem
proceed
계속하여 말하다, 말을 계속하다... to carry on with some action or process
What's on your mind?
무슨 얘기를 하시려고요?... what one is thinking about
38 terms
Chapter 3 Medical Office
Which of the following is NOT a valid…
________ is a scandalous statement abo…
Which of the following is NOT one of t…
All patients must sign an authorizatio…
Memorize your testimony ahead of time.
Defamation of character
Type all documents.
True
Which of the following is NOT a valid…
Memorize your testimony ahead of time.
________ is a scandalous statement abo…
Defamation of character
44 terms
Fire Officer Chapter 3 Fire Fighers and the Fire Officer
How many milestones or changes are the…
At the beginning of the work day, one…
When promoted from fire fighter to com…
Chief Page divided a company's officer…
4... 1-finishing probation... 2-complete promotional process... 3-b…
notify the supervisor that his/her crew is ready for duty.
scope of responsibility from self to crew
1-supervisor... 2-trainer... 3-commander
How many milestones or changes are the…
4... 1-finishing probation... 2-complete promotional process... 3-b…
At the beginning of the work day, one…
notify the supervisor that his/her crew is ready for duty.
51 terms
Medical Office Chapter 3
annotate
bibliography
block-style letter
Bound Printed Matter
The act of making notes that are either helpful or necessary…
A list of all references used by an author in the preparation…
Arrangement of a letter so that all lines, including those th…
The classification of mail used for any material permanently…
annotate
The act of making notes that are either helpful or necessary…
bibliography
A list of all references used by an author in the preparation…
51 terms
Med office chapter 3
annotate
bibliography
block style letter
bound printed matter
making notes that are helpful
a list of all references used by an author in the preparation…
arrangement of a letter so that all lines, including those be…
mail that's for books
annotate
making notes that are helpful
bibliography
a list of all references used by an author in the preparation…
31 terms
Chapter 3 Office Administration
Advance booking
CEU
Cluster scheduling
Coding
scheduling appointments for patients on a future date
continuing education
grouping appointments for patients with similar problems or p…
the use of numbers and letters to describe illnesses, disease…
Advance booking
scheduling appointments for patients on a future date
CEU
continuing education
32 terms
Chapter 3 Microsoft office
After previous
Animation
Animation painter
Background style
An animation option that begins the animation sequence for th…
A visual or sound effect added to an object or text on a slide
A feature that copies animation settings from one object to a…
A slide background fill variation that combines theme colors…
After previous
An animation option that begins the animation sequence for th…
Animation
A visual or sound effect added to an object or text on a slide
Chapter 3. Office Communications
Block-style letter
Certified Mail
Channel
Chief Complaint
arrangement of a letter so that all lines, including those be…
Gives the sender the option to recieve proof of delivery
the means by which a message is communicated
Patient's statement describing symptoms, problems, or conditi…
Block-style letter
arrangement of a letter so that all lines, including those be…
Certified Mail
Gives the sender the option to recieve proof of delivery
10 terms
Officers Chapter 3
president of senate
president pro temper of senate
senator
majority leader of senate
vice president
presides over sessions in the senate, senior majority party l…
represent individual states
most important officer, steers party bills through, make cert…
president of senate
vice president
president pro temper of senate
presides over sessions in the senate, senior majority party l…
51 terms
Medical Office Chapter 3
annotate
bibliography
block-style letter
Bound Printed Matter
The act of making notes that are either helpful or necessary…
A list of all references used by an author in the preparation…
Arrangement of a letter so that all the lines, including thoe…
The classification of mail used for any material permanently…
annotate
The act of making notes that are either helpful or necessary…
bibliography
A list of all references used by an author in the preparation…
34 terms
Chapter 3 Office Logistics
Direct Filing System
Cross-reference
Terminal Numbering System
EHR
System in which the only Information needed for filing and re…
Reference to corresponding information in a separate location
Assigning consecutive numbers to patients while separating th…
Health related information from multiple health care providers
Direct Filing System
System in which the only Information needed for filing and re…
Cross-reference
Reference to corresponding information in a separate location
Medical office chapter 3
Communication
Feedback
Body language
Medical record
The act of sharing a message ,thouht ,or idea so that it is a…
The response of an audience to a message
Nonverbal communication that occurs through conscious or unco…
A file thst contains documents that describe a specific patie…
Communication
The act of sharing a message ,thouht ,or idea so that it is a…
Feedback
The response of an audience to a message
52 terms
med office chapter 3
annotate
bibliography
block style letter
bound printed matter
the act of making notes that are either helpful or necessary…
a list of all references used by an author in the preparation…
arrangement of a letter so that all lines, including those be…
the classification of mail used for any material permanently…
annotate
the act of making notes that are either helpful or necessary…
bibliography
a list of all references used by an author in the preparation…
51 terms
Medical Office Chapter 3
annotate
bibliography
block-style letter
Bound Printer Matter
the act of making notes that are either helpful or necessary…
a list of all references used by an author in the preparation…
arrangement of a letter so that all lines, including those be…
the classification of any mail used any material permanently…
annotate
the act of making notes that are either helpful or necessary…
bibliography
a list of all references used by an author in the preparation…
17 terms
Chapter 3: Office Administration
Advance Booking
CEU
Cluster scheduling
CMS
Scheduling appointments for patients on a future date
Continuing education unit
Grouping appointments for patients with similar problems or p…
Centers for Medicare and Medicaid Services
Advance Booking
Scheduling appointments for patients on a future date
CEU
Continuing education unit
28 terms
Microsoft Office chapter 3
Behind text
Border
Building block
Cell
Text wrapping option where object appears behind
Solid line on the edge of a paragraph
Where you can story text and graphics to use frequently
Intersection of row and column in a table
Behind text
Text wrapping option where object appears behind
Border
Solid line on the edge of a paragraph
43 terms
Chapter 3 (Microsoft Office)
American Psychological Association (APA)
Bibliography
Brightness
Citation
One of two commonly used style guides for formatting research…
A list of cited works in a report or research paper; Also ref…
The relative lightness of a picture
A note inserted into a text of a research paper that refers t…
American Psychological Association (APA)
One of two commonly used style guides for formatting research…
Bibliography
A list of cited works in a report or research paper; Also ref…
35 terms
IFSTA Company Officer Chapter 3 Leadership and Supervision
__________ has been called a trait, a…
method involves an anonymous survey of…
Depending on the area that appears to…
________is the ability to identify the…
Leadership
360-degree feedback
• Courses ... • Seminars/workshops... • Books or other literature o…
Command presence
__________ has been called a trait, a…
Leadership
method involves an anonymous survey of…
360-degree feedback
21 terms
Chief Officer P&P 2nd Ed: Chapter 3 Communications
Noise
filtering
semantics
frame of reference
an environmental distraction that drowns out or interferes wi…
the intentional editing of a message in order to avoid conflict
differences in word meanings
the meaning associated with words based on one's experiences,…
Noise
an environmental distraction that drowns out or interferes wi…
filtering
the intentional editing of a message in order to avoid conflict
25 terms
Office Procedures Chapter 3
information processing
Input
Processing
Output
putting facts or numbers into a meaningful and useful form
Entering data into the information system
Handling data to create meaningful information
Retrieving information from the system
information processing
putting facts or numbers into a meaningful and useful form
Input
Entering data into the information system
43 terms
Chapter 3- Office Administration
Which of the following would be charte…
Using the wave scheduling method, whic…
A patient's blood panel results have b…
What information is required for a ped…
Patient's blood pressure
The patient who arrives first
Above previous blood test results
Name of patient's parent
Which of the following would be charte…
Patient's blood pressure
Using the wave scheduling method, whic…
The patient who arrives first
21 terms
Company Officer 4th Edition - Chapter 3 Supervision
Supervising
Managing
Leading
Following
Act of directing, overseeing, or controlling the activities a…
Act of controlling, monitoring, or directing a project, progr…
Act of controlling, directing, conducting, guiding, and admin…
Act of being a team player while working toward a common goal.
Supervising
Act of directing, overseeing, or controlling the activities a…
Managing
Act of controlling, monitoring, or directing a project, progr…
30 terms
COMPANY OFFICER Chapter 3 Leadership and Supervision
Depending on the area that appears to…
________________________________ an ev…
_____________________ is the ability t…
To achieve command presence, it may be…
• Courses ... • Seminars/workshops ... • Books or other literature…
360-degree Feedback Evaluation
Command presence
• Self-confidence ... • Trustworthiness ... • Consistency ... • Respon…
Depending on the area that appears to…
• Courses ... • Seminars/workshops ... • Books or other literature…
________________________________ an ev…
360-degree Feedback Evaluation
18 terms
Medical Office- Chapter 3
Active Listening
Aggressive
Assertive
Body Language
Part of two-way
...
...
...
Active Listening
Part of two-way
Aggressive
...
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