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Study sets matching "operations management module"

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Study sets matching "operations management module"

14 terms
Operations Management Module D
queuing theory
waiting line (queue)
what are the 3 parts for the character…
Arrivals or inputs to the system
a body knowledge about waiting lines
items or people in a line awaiting service
1. arrivals or inputs in the system... 2. Queue discipline, or t…
Population size, behavior, statistical distribution
queuing theory
a body knowledge about waiting lines
waiting line (queue)
items or people in a line awaiting service
70 terms
Operations Management
1. Operations managers are responsible…
2. Often, the collective success or fa…
3. Companies are either producing good…
4. Operations, marketing, and finance…
FALSE Operation managers are not responsible for promoting go…
TRUE A nation is often only as competitive as its companies.
FALSE Most systems involve a blend of goods and services.
FALSE Operations, marketing and finance are naturally depende…
1. Operations managers are responsible…
FALSE Operation managers are not responsible for promoting go…
2. Often, the collective success or fa…
TRUE A nation is often only as competitive as its companies.
15 terms
Module 14 // Operations Management
operations management
entrepreneurial advantage
purchasing
inventory management
includes:... - purchasing... - inventory management... - production... -…
opportunity to set up things efficiently in the first place i…
- effective vendor relationships include trust & commitment... -…
- quality ... - quantity... - timing
operations management
includes:... - purchasing... - inventory management... - production... -…
entrepreneurial advantage
opportunity to set up things efficiently in the first place i…
23 terms
Operations Management
Operations
Transformation
Value adding
Cost leadership
refers to the business processes that involve transformation…
is the conversion of inputs (resources) into outputs... (goods a…
is the creation of extra or added value as inputs are transfo…
involves aiming to have the lowest costs or to be the most pr…
Operations
refers to the business processes that involve transformation…
Transformation
is the conversion of inputs (resources) into outputs... (goods a…
15 terms
Operations Management
Batch Production
Cell Production
Flow production
Job Production
The production of a similar or identical good in batches with…
A firm uses production teams to make part or all of a specifi…
The manufacturing of identical goods in large numbers on a co…
Producing a single one-off product or service to meet the ind…
Batch Production
The production of a similar or identical good in batches with…
Cell Production
A firm uses production teams to make part or all of a specifi…
32 terms
Operations Management Module A
goods
services
operations management
supply chain
physical items produced by business organizations
activities that provide some combination of time, location, f…
the management of systems or processes that create goods and/…
a sequence of activities and organizations involved in produc…
goods
physical items produced by business organizations
services
activities that provide some combination of time, location, f…
19 terms
Operations Management Module B
inventory
independent-demand items
dependent-demand items
periodic system
stock or store of goodsq
items that are ready to be sold of used
components of finished products, rather than the finished pro…
physical count of items in inventory made at periodic interva…
inventory
stock or store of goodsq
independent-demand items
items that are ready to be sold of used
Managing Operations Module
Manufacturing Organizations
Service Organizations
Value
Value Chain
organizations that produce physical goods
organizations that produce nonphysical products in the form o…
Any aspect of goods and services which customers are willing…
the entire series of organizational work activities that add…
Manufacturing Organizations
organizations that produce physical goods
Service Organizations
organizations that produce nonphysical products in the form o…
14 terms
Operations Management Chapter 2
Competitiveness
Strategies
Mission
Mission Statement
How effectively an organization meets the wants and needs of…
Plans for achieving organizational goals.
The reason for the existence of an organization.
States the purpose of an organization.
Competitiveness
How effectively an organization meets the wants and needs of…
Strategies
Plans for achieving organizational goals.
13 terms
Managing Operations Module
operations management
manufacturing organization
service organization
Value
the transformation process that converts resources into finis…
organization that produce physical goods
organization that produce nonphysical products in the form of…
Any aspect of goods and services which customers are willing…
operations management
the transformation process that converts resources into finis…
manufacturing organization
organization that produce physical goods
25 terms
Operations Management Chapter 7
Job Design
Ergonomics
Specialization
Job Enlargement
The act of specifying the content and methods of jobs.
Incorporation of human factors in the design of the workplace.
Work that concentrates on some aspect of a product or service.
Giving a worker a larger portion of the total task, by horizo…
Job Design
The act of specifying the content and methods of jobs.
Ergonomics
Incorporation of human factors in the design of the workplace.
37 terms
Operations Management Chapter 9
Quality Control
Quality Assurance
3 determinants of quality and their de…
Lean manufacturing point of view
is monitoring, testing, and correcting quality problems after…
is providing confidence in a products quality by preventing d…
Product design... Intention of designers to include or exclude f…
figure out defects as early as possible
Quality Control
is monitoring, testing, and correcting quality problems after…
Quality Assurance
is providing confidence in a products quality by preventing d…
MODULE 14: Operation Management
What does operations management include?
What is a competitive advantage in ope…
What is entrprenueral advantage?
What to consider when purchasing?
- Purchasing... - inventory management... - production... - distributi…
having the ability to innovate the operation of a business
the oppourtunity to set up things efficiently in the first pl…
- effective vendor relationship: TRUST and COMMITMENT... - CONNE…
What does operations management include?
- Purchasing... - inventory management... - production... - distributi…
What is a competitive advantage in ope…
having the ability to innovate the operation of a business
15 terms
Operations Management Module B: Linear Programming
Linear Programming
Objective Function
Constraints
Requirements for Linear Programming Pr…
A mathematical technique designed to help operations managers…
A mathematical expression in linear programming that maximize…
Restrictions that limit the degree to which a manager can pur…
an objective... constraints... alternatives... linearity
Linear Programming
A mathematical technique designed to help operations managers…
Objective Function
A mathematical expression in linear programming that maximize…
Operations Management
PRODUCTIVITY
buffer inventory level
lean production
kaizen
OUTPUT MEASURED AGAINST THE INPUTS USED TO CREATE IT
inventory held to deal with uncertainty in customer demand an…
a trerm for those techniques used by businesses to cut down o…
japanese term meaning "continuos"
PRODUCTIVITY
OUTPUT MEASURED AGAINST THE INPUTS USED TO CREATE IT
buffer inventory level
inventory held to deal with uncertainty in customer demand an…
108 terms
Operations Management
SIPOC
Operations Management Definition
Three necessary internal functions to…
Supply Chain
Supplier... Input... Process... Output... Customer
Arranging and deploying resources in order to product product…
Marketing... Operations... Finance/Accounting
Network of organizations that supply goods and services. Coll…
SIPOC
Supplier... Input... Process... Output... Customer
Operations Management Definition
Arranging and deploying resources in order to product product…
31 terms
Operations Management Chapter 3
Forecast
Judgmental Forecasts
Time-Series Forecasts
Associative Model
A statement about the future value of a variable of interest.
Forecasts that use subjective inputs such as opinions from co…
Forecasts that project patterns identified in recent time-ser…
Forecasting technique that uses explanatory variables to pred…
Forecast
A statement about the future value of a variable of interest.
Judgmental Forecasts
Forecasts that use subjective inputs such as opinions from co…
58 terms
Chapter 1 - Operations Management
Operations Management
Process
Operation
Supply Chain
Systematic design, direction, and control of processes that t…
Any activity or group of activities that takes one or more in…
A group of resources performing all or part of one or more pr…
An interrelated series of processes within and across firms t…
Operations Management
Systematic design, direction, and control of processes that t…
Process
Any activity or group of activities that takes one or more in…
18 terms
Operations Management Chapter 1
Operation Management
Value-Added
Model
System
The management of systems or processes that create good and/o…
The difference between the cost of inputs and the value or pr…
An abstraction of reality: a simplified representation of som…
A set of interrelated parts that must work together.
Operation Management
The management of systems or processes that create good and/o…
Value-Added
The difference between the cost of inputs and the value or pr…
20 terms
Module 2: Operations Management and Sustainability
Operations Management
Corporate Sustainability
Supply Chain
Supply Chain Management
The systematic design, direction, and control of processes th…
It is a business approach that creates long-term consumer and…
an interrelated series of processes within and across firms t…
the synchronization of a firm's processes with those of its s…
Operations Management
The systematic design, direction, and control of processes th…
Corporate Sustainability
It is a business approach that creates long-term consumer and…
165 terms
Operations Management
What is the basic functions of managem…
What are the functions of management?
What is the difference between policie…
What is SWOT analysis?
Planning
plan, organize, direct, control and evaluate
Policies are guidelines that define the scope of permissible…
used in strategic planning; analysis of Strengths, Weaknesses…
What is the basic functions of managem…
Planning
What are the functions of management?
plan, organize, direct, control and evaluate
28 terms
Operations Management
Process
External customers
Internal Customers
Nested process
Any activity or group of activities that takes one or more in…
A customer who is either an end user or an intermediary (such…
One or more other employees who rely on inputs from earlier p…
The concept of a process within a process.
Process
Any activity or group of activities that takes one or more in…
External customers
A customer who is either an end user or an intermediary (such…
24 terms
Operating System Module - Memory Management
Memory Management
Base Register
Instructions to memory addresses
Dynamic Loading
The functionality of an operating system which handles or man…
Holds the smallest legal physical memory address and the limi…
Compile Time... Load Time... Execution Time
The routine of a program is not loaded until it is called by…
Memory Management
The functionality of an operating system which handles or man…
Base Register
Holds the smallest legal physical memory address and the limi…
70 terms
Operations Management
1. Operations managers are responsible…
2. Often, the collective success or fa…
3. Companies are either producing good…
4. Operations, marketing, and finance…
FALSE Operation managers are not responsible for promoting go…
TRUE A nation is often only as competitive as its companies.
FALSE Most systems involve a blend of goods and services.
FALSE Operations, marketing and finance are naturally depende…
1. Operations managers are responsible…
FALSE Operation managers are not responsible for promoting go…
2. Often, the collective success or fa…
TRUE A nation is often only as competitive as its companies.
66 terms
Operations Management
The goal of value analysis is to find…
When considering re-use issues for a g…
Incorporating design for disassembly (…
Designing for recycling helps facilita…
I. Reducing the cost of parts and materials ... B. II. Improving…
A. Ethical impact B. Reliability C. Durability D. Design for…
Re-use
Compliance with regulatory environments
The goal of value analysis is to find…
I. Reducing the cost of parts and materials ... B. II. Improving…
When considering re-use issues for a g…
A. Ethical impact B. Reliability C. Durability D. Design for…
10 terms
Operations Management
Deming Management
PDCA Cycle for Quality Improvement
Total Quality Management (TQM)
4 components of TQM
proposed ideas for making organizations more responsive, more…
Plan, Do, Check, Act... Plan desired and important changes base…
a comprehensive approach- led by top management and supported…
1. Make continuous improvement a priority... 2. Get every employ…
Deming Management
proposed ideas for making organizations more responsive, more…
PDCA Cycle for Quality Improvement
Plan, Do, Check, Act... Plan desired and important changes base…
58 terms
Business Management IB - 5 Operations Management
OM and its relationship with other bus…
OM in organisations producing goods an…
Goods
High physical content but some services
''Without efficient operations leading to products and servic…
- Businesses have the operation management process:... Input --…
- Consumer gets the product but there may be an after sales s…
- Consumer gets the new product but there's also pre and post…
OM and its relationship with other bus…
''Without efficient operations leading to products and servic…
OM in organisations producing goods an…
- Businesses have the operation management process:... Input --…
16 terms
Operations Management Supplement to Chapter 6
Objective Function
Decision Variable
Constraints
Feasible Solution Space
Mathematical statement of profit (or cost, etc) for a given s…
Amounts of either inputs or outputs.
Limitations that restrict the available alternatives.
the set of all feasible combinations of decision variables as…
Objective Function
Mathematical statement of profit (or cost, etc) for a given s…
Decision Variable
Amounts of either inputs or outputs.
11 terms
Operations Management Chapter 1
Operations Mangement
Goods vs. Services
Apple and Walmart Innovations
Process
the process used to design, supply, produce, and devlier valu…
Goods: ... -Tangible... -Inventoriable ... -Long lead Time... -created by…
Apple: they work closely with the suppliers to help productio…
a system of activities used to turn inputs into valuable outp…
Operations Mangement
the process used to design, supply, produce, and devlier valu…
Goods vs. Services
Goods: ... -Tangible... -Inventoriable ... -Long lead Time... -created by…
16 terms
OPERATIONS MANAGEMENT
Job Shop
Batch
Repititive/Assembly
Continuous
-customized goods or services... -able to handle a wide variety…
-semi standard goods or services... -flexibility... DISADVANTAGE: m…
-standardized goods or services... -low unit cost... -high volume e…
-highly standardized goods or services... -very efficient very h…
Job Shop
-customized goods or services... -able to handle a wide variety…
Batch
-semi standard goods or services... -flexibility... DISADVANTAGE: m…
20 terms
OPERATIONS MANAGEMENT
3 ELEMENTS OF TQM
4 BASIC QUALITY TOOLS
Flow Chart
Histogram
1. Continous Improvement... 2. Competitive Benchmarking... 3. Emplo…
1. Flow Chart... 2. Histogram... 3. Scatter Diagram... 4. Control Char…
-a diagram in the steps of a process... -recording/organizing da…
-a chart that shows an empirical frequency distribution
3 ELEMENTS OF TQM
1. Continous Improvement... 2. Competitive Benchmarking... 3. Emplo…
4 BASIC QUALITY TOOLS
1. Flow Chart... 2. Histogram... 3. Scatter Diagram... 4. Control Char…
13 terms
Operations Management
IPL
EEUMA
AM: Step 1
AM: Step 2
Independent protection layer
Engineering Equipment and Materials Users Association
Alarm Philosophy
Benchmark
IPL
Independent protection layer
EEUMA
Engineering Equipment and Materials Users Association
22 terms
Module 11. Operations Management. Lesson 5.
TQM (total quality management)
CRM (customer relationship management)
to recruit a customer
to retain a customer
комплексное управление качеством
управление взаимоотношениями с клиентами (стратегия, направле…
заполучить (привлечь) нового покупателя
удерживать, сохранить покупателя
TQM (total quality management)
комплексное управление качеством
CRM (customer relationship management)
управление взаимоотношениями с клиентами (стратегия, направле…
Operations Management
...you make the same thing over and ov…
...make a set number of items. Then us…
...one off make. Customized item, eg s…
...easier to customize.
Flow/Mass production....
Batch production...
Job production...
Job production advantages....
...you make the same thing over and ov…
Flow/Mass production....
...make a set number of items. Then us…
Batch production...
19 terms
Operations Management
Production Process
Job Production
Batch Production
Efficiency
Combining Resoures (Buildings & Land), (Machinery & Equipment…
One off products made that meet the customers needs exactly.
A group of similar products produced at the same time, then a…
Using a minimum amount of resources to produce the product/se…
Production Process
Combining Resoures (Buildings & Land), (Machinery & Equipment…
Job Production
One off products made that meet the customers needs exactly.
13 terms
Module 11. Operations Management. Lesson 4.
to relaunch a product
to recall a product
to modify a product
to find faults (defects) in a product
повторный выпуск продукта на рынок, выпуск обновлённого изделия
отзывать продукцию, возвращать продукцию на доработку
изменить (улучшить) продукт
находить дефекты в продукте
to relaunch a product
повторный выпуск продукта на рынок, выпуск обновлённого изделия
to recall a product
отзывать продукцию, возвращать продукцию на доработку
44 terms
Module 2 Post-Operative Management
What is phase I of post op surgery
What is phase 2 of post op surgery
Why is it important to keep the patien…
How often will the patient be assessed…
immediate recovery; 1 nurse to 1 patient
preparing for discharge ; getting up and walking
They can easily become hypothermic
every 15 minutes until fully awake, then every 30 min - 1 hour
What is phase I of post op surgery
immediate recovery; 1 nurse to 1 patient
What is phase 2 of post op surgery
preparing for discharge ; getting up and walking
24 terms
Operations Management
Inputs
Transformations
Outputs
Productivity
Resources used in the production process.
The processes required to convert inputs into outputs.
The final services or products that are delivered or provided…
This measures the amount of output compared to the amount of…
Inputs
Resources used in the production process.
Transformations
The processes required to convert inputs into outputs.
8 terms
5.1 Operations Management
Capital Intensive
Labour Intensive
Ecological Sustainability
Economic Sustainability
The manufacturing or provision of a product relies heavily on…
The manufacturing or provision of a product relies heavily on…
Refers to the capacity of the natural environment to meet the…
Refers to development that meets the economic needs of curren…
Capital Intensive
The manufacturing or provision of a product relies heavily on…
Labour Intensive
The manufacturing or provision of a product relies heavily on…
8 terms
Operations management
on-spec
throughput
lead-time
bandwidth
zgodne z wymaganiami
przerób/przepustowość
time spent between the customer placing an order and receivin…
maksymalna przepustowość
on-spec
zgodne z wymaganiami
throughput
przerób/przepustowość
11 terms
Operations Management chapter 17
maintenance
reliability
Mean time between failures (MTBF)
redundancy
the activities involved in keeping a systems equipment in wor…
probability that a machine part or product will function prop…
expected time between a repair and the next failure of a comp…
use of back up components or parallel paths to raise reliabil…
maintenance
the activities involved in keeping a systems equipment in wor…
reliability
probability that a machine part or product will function prop…
11 terms
Operations Management
Goods
Services
Operations Management
Supply Chain
Physical items produced by business organizations
Activities that provide some combinations of time, location,…
A specialized area in management that converts or transforms…
all the activities associated with the flow and transformatio…
Goods
Physical items produced by business organizations
Services
Activities that provide some combinations of time, location,…
26 terms
Operations Management
Inputs
Processes
Outputs
Cost leadership
human, material and capital resources that are used to produc…
activities that take inputs to produce goods and services.
the goods and services that result from the production activi…
A cost strategy where a business sets out to provide customer…
Inputs
human, material and capital resources that are used to produc…
Processes
activities that take inputs to produce goods and services.
16 terms
Module 11. Operations Management. Lesson 1.
capacity
lead time
inventory (stock)
a disruptive event
максимальный объём производства продукции
время выполнения (промежуток времени, необходимый для выполне…
запасы (товаров на складе)
событие, нарушающее работу компании или производственный проц…
capacity
максимальный объём производства продукции
lead time
время выполнения (промежуток времени, необходимый для выполне…
87 terms
Operations Management
Capital intensive
Ecological footprint
Ecological sustainability
Economic sustainability
The manufacturing or provision of a product relies heavily on…
The impact of resource consumption and production on the natu…
The capacity of the natural environment to meet the needs of…
the development that meets the economic needs of the present…
Capital intensive
The manufacturing or provision of a product relies heavily on…
Ecological footprint
The impact of resource consumption and production on the natu…
OPERATIONS MANAGEMENT
to maintain inventory
to be (in)sufficient
to allow competitors to do something
a cost per unit produced
поддерживать запасы материально-технических средств
быть (не)достаточным
позволить конкурентам сделать что-либо
издержки на единицу произведенной продукции
to maintain inventory
поддерживать запасы материально-технических средств
to be (in)sufficient
быть (не)достаточным
46 terms
Operations management
Reduce the costs
Increase the revenue
Reduce the amount of capital investment
Provide the impetus for new innovation
Being more efficient with less waste
Increase sales through superior-quality products and service
Better use of machines, facilities or equipment
Developing new products and services
Reduce the costs
Being more efficient with less waste
Increase the revenue
Increase sales through superior-quality products and service
20 terms
Module 11. Operations Management. Lesson 1.
capacity
lead time
to be embedded in a supply chain
inventory (stock)
максимальный объём производства продукции
время выполнения (промежуток времени, необходимый для выполне…
быть частью канала поставок (быть включенным в логистическую…
запасы (товаров на складе)
capacity
максимальный объём производства продукции
lead time
время выполнения (промежуток времени, необходимый для выполне…
13 terms
Module 11. Operations Management. Lesson 4.
to relaunch a product
to recall a product
to modify a product
to find faults (defects) in a product
повторный выпуск продукта на рынок, выпуск обновлённого изделия
отзывать продукцию, возвращать продукцию на доработку
изменить (улучшить) продукт
находить дефекты в продукте
to relaunch a product
повторный выпуск продукта на рынок, выпуск обновлённого изделия
to recall a product
отзывать продукцию, возвращать продукцию на доработку
40 terms
Module 11. Operations Management. Lesson 6
zero defects
consistency
to rework something
conformance to specification
отсутствие дефектов
последовательность, постоянство (в процессе производства)
доделать что-то, исправлять (дефекты в продукте)
соответствие техническим условиям
zero defects
отсутствие дефектов
consistency
последовательность, постоянство (в процессе производства)
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