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Study sets matching "org management"

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Study sets matching "org management"

72 terms
Management Org
OB- Systematic
5 Personal Qualities/Skills
Levels of Analysis in OB
Learning Styles
The study and application of knowledge about how individuals…
Make decisions/solve problems... Verbally communicate within/out…
1st. Organization... 2nd. Group (Team)... 3rd. Individual
- Visual ... - Auditory... - Kinesthetic (tactile)
OB- Systematic
The study and application of knowledge about how individuals…
5 Personal Qualities/Skills
Make decisions/solve problems... Verbally communicate within/out…
75 terms
Org Management
Four functions of org culture
Competing Values Framework (CVF)
Clan
Adhocracy
identity... commitment ... social system stability... sense-making dev…
internal... flexible
external... flexible
Four functions of org culture
identity... commitment ... social system stability... sense-making dev…
Competing Values Framework (CVF)
29 terms
Org. Management
Management Process
Managerial Skills
Intellectual Capital
Global Awareness
1. Planning -- set performance objectives; everyone on the sa…
1. Technical -- qualified to hold position... 2. Interpersonal -…
Competency (skill set) x Commitment (motivation)
understand what is going on in the world; work with many type…
Management Process
1. Planning -- set performance objectives; everyone on the sa…
Managerial Skills
1. Technical -- qualified to hold position... 2. Interpersonal -…
76 terms
Org Management
Communication
Types of Communication
Communication Process
Sender
The sharing of information between two or more individuals to…
Verbal, Non-Verbal, Written
-Sender... -Message... -Encoding... -Noise... -Receiver... -Medium... -Decoding
person wishing to share information with some other person
Communication
The sharing of information between two or more individuals to…
Types of Communication
Verbal, Non-Verbal, Written
113 terms
Management & Org
knowledge workers
knowledge management
innovation
quality
workers whose primary contributions are ideas and problem-sol…
practices aimed at discovering and harnessing an orgs intelle…
the introduction of new goods and services
the excellence of your product
knowledge workers
workers whose primary contributions are ideas and problem-sol…
knowledge management
practices aimed at discovering and harnessing an orgs intelle…
28 terms
Org and Management
Management
Managers
Efficiency
Planning
Is the process of using resources in order to reach organizat…
It is a task carried out by individuals in organizations.
Is the ability to use resources to generate maximum output fr…
Consists of setting goals and specifying ways to attain them.
Management
Is the process of using resources in order to reach organizat…
Managers
It is a task carried out by individuals in organizations.
58 terms
Org Management
5 Personality Traits
extraversion
negative affectivity
agreeableness
-extraversion... -negative affectivity... -agreeableness... -conscient…
tendency to experience positive emotions and moods and to fee…
tendency to experience negative emotions and moods, to feel d…
tendency to get along well with others
5 Personality Traits
-extraversion... -negative affectivity... -agreeableness... -conscient…
extraversion
tendency to experience positive emotions and moods and to fee…
59 terms
Org Management
Entrepreneur qualities
An entrepreneur
Reasons for boom in the entrepreneurship
3 types of small businesses
Self-confidence... Versatility, required to perform multiple rol…
someone who initiates, manages, and assumes the risk of a new…
Service economy: Service businesses need less start-up capita…
Traditional small business, High growth-potential business, a…
Entrepreneur qualities
Self-confidence... Versatility, required to perform multiple rol…
An entrepreneur
someone who initiates, manages, and assumes the risk of a new…
139 terms
Management Org
Goal Accomplishment
Personal Identity
Affiliation
Emotional Support
Goals requiring cooperative efforts of other people. Ex- play…
Membership in a group will help us know more about ourselves.…
Associating with other people, particularly those that have s…
A person facing stressful situation is comforted by the physi…
Goal Accomplishment
Goals requiring cooperative efforts of other people. Ex- play…
Personal Identity
Membership in a group will help us know more about ourselves.…
48 terms
Org. Management
common law
precedent
statutes
four subsystems
derived from custom and precedent; came from desire to manage…
laws from this have come from what has taken place over time,…
laws that are passed at the various levels of government to c…
system of defining relationships b/w people, system of princi…
common law
derived from custom and precedent; came from desire to manage…
precedent
laws from this have come from what has taken place over time,…
24 terms
org & management
management
management
planning
organization
process of coordinating and overseeing the work performance o…
process of designing and maintaining an environment for effic…
determining goals and objectives, defining strategic actions,…
assigning tasks, setting aside funds, bringing harmonious rel…
management
process of coordinating and overseeing the work performance o…
management
process of designing and maintaining an environment for effic…
42 terms
Org. Management
Team
Teamwork
Synergy
Social loafing
Collection of people who regularly interact to pursue common…
Process of people actively working together to accomplish goals
Creation of a whole greater than the sum of its individual pa…
Tendency of people to avoid responsibility by free-riding in…
Team
Collection of people who regularly interact to pursue common…
Teamwork
Process of people actively working together to accomplish goals
100 terms
Org Management
Learning Style
Who are thought to be the first to use…
What are the three classical approache…
Who is associated with Scientific Mana…
a set of ways through which we like to learn by receiving, pr…
Ancient Summerians in 5000 B.C.
1.Scientific Management 2.Administrative Principles 3.Bureauc…
Frederick W. Taylor (Principles of Scientific Management)
Learning Style
a set of ways through which we like to learn by receiving, pr…
Who are thought to be the first to use…
Ancient Summerians in 5000 B.C.
100 terms
Org Management
Learning Style
Who are thought to be the first to use…
What are the three classical approache…
Who is associated with Scientific Mana…
a set of ways through which we like to learn by receiving, pr…
Ancient Summerians in 5000 B.C.
1.Scientific Management 2.Administrative Principles 3.Bureauc…
Frederick W. Taylor (Principles of Scientific Management)
Learning Style
a set of ways through which we like to learn by receiving, pr…
Who are thought to be the first to use…
Ancient Summerians in 5000 B.C.
46 terms
Org Management Chapter 13
Leadership
Power
Positional Power
Personal Power
Process of influence aimed at directing behavior toward the a…
Ability to influence
influence that is granted because of a managers's type and ab…
influence that is obtained by being perceived as likable and…
Leadership
Process of influence aimed at directing behavior toward the a…
Power
Ability to influence
26 terms
Org Management Chapter 6
Pre conventional Morality
Conventional Morality
Post Conventional Morality
Societal norms
motivated by self interest
motivated by societal norms
motivated by what is good for soceity
society's expectations about how people should behave
Pre conventional Morality
motivated by self interest
Conventional Morality
motivated by societal norms
140 terms
Seminar in Org. & Management
Private vs. Gov Health Care Involvemen…
Type of Health Care: Welfare
Type of Health Care: Comprehensive
Type of Health Care: Socialist
COUNTRY: Canada... GOVERNMENT: Extensive central government cont…
COUNTRY: UK... GOVERNMENT: Extensive central government control…
COUNTRY: Germany... GOVERNMENT: State and federal government reg…
Private vs. Gov Health Care Involvemen…
Type of Health Care: Welfare
COUNTRY: Canada... GOVERNMENT: Extensive central government cont…
21 terms
ORG Management Ch. 1
Management
Planning
Organizing
Leading
Process of working with people and distributing an organizati…
Setting goals for the future, designing appropriate strategie…
Orchestrating people, actions, resources and decisions to ach…
Motivating and communicating with people to achieve goals
Management
Process of working with people and distributing an organizati…
Planning
Setting goals for the future, designing appropriate strategie…
31 terms
ORG MANAGE.
Competitive advantage
Task performance
Citizenship behavior
Organizational Citizenship behavior
a firm that sustains profits higher than that of their compet…
the behaviors directly involved in transforming organizationa…
voluntary activities that may or may not be rewarded but that…
voice, boosterism ( good reputation), civic virtue
Competitive advantage
a firm that sustains profits higher than that of their compet…
Task performance
the behaviors directly involved in transforming organizationa…
119 terms
Seminar in Org. & Management FINAL
LECTURE #1 - Jurisprudence/Physical Th…
Review the reasons why Physical Therap…
Define the following terms: act, law,…
3 different types of law under the US…
...
-Government imposed oversight laws... -Business contracts... -Reduc…
Act = legislation signed by the President/Governor ... Law = sta…
1. Administrative law... 2. Civil law... 3. Criminal law
LECTURE #1 - Jurisprudence/Physical Th…
...
Review the reasons why Physical Therap…
-Government imposed oversight laws... -Business contracts... -Reduc…
62 terms
Org. Management (1)
Operations Management
Capacity
Products (goods)
Services
The management of processes or systems that create goods or p…
Production or service
Physical items produced or used by a business such as finishe…
Activities which provide some combination of time, location,…
Operations Management
The management of processes or systems that create goods or p…
Capacity
Production or service
53 terms
Chapter 10 management and org
Organizational architecture
Organizational structure
Organizational design
What is a challenge that all companies…
The organizational structure, control systems, culture, and h…
A formal system of task and reporting relationships that coor…
The process by which managers make specific organizing choice…
is to motivate and coordinate the actions of employees, group…
Organizational architecture
The organizational structure, control systems, culture, and h…
Organizational structure
A formal system of task and reporting relationships that coor…
36 terms
management and org chapter 9
four ways to create a competitive adva…
achieve superior efficiency
achieve superior quality
achieve superior innovation, speed, an…
1. improving quality... 2. improving responsiveness to customers…
a measure of the amount of inputs required to a given amount…
producing goods and services that have attributes-such as des…
anything new or better about the way an organization operates…
four ways to create a competitive adva…
1. improving quality... 2. improving responsiveness to customers…
achieve superior efficiency
a measure of the amount of inputs required to a given amount…
44 terms
Management and org. chapter 8
three steps in planning
planning
strategy
mission statement
1. determining the organizations mission and goals... -define th…
identifying and selecting appropriate goals and courses of ac…
a cluster of decisions about what goals to pursue, what actio…
broad declaration of an organizations overriding purpose, wha…
three steps in planning
1. determining the organizations mission and goals... -define th…
planning
identifying and selecting appropriate goals and courses of ac…
33 terms
Org. Management Ch. 6
Controlling
After-Action Review
Output Standard
Input Standard
Is the process of measuring performance and taking action to…
Is a structured review of lessons learned and results accompl…
Measures performance results in terms of quantity, quality, c…
Measures work efforts that go into a performance task.
Controlling
Is the process of measuring performance and taking action to…
After-Action Review
Is a structured review of lessons learned and results accompl…
196 terms
Org Management Unit 3
HR Legal Considerations
Equal Pay Act
Title VII
Disparate Treatment
avoid lawsuits, preserve the Reputation of the Organization,…
applies only to gender and they must be doing equal work.
Protects specific classes: Race, Color, National Origin, Reli…
Treating certain types of people different than others.
HR Legal Considerations
avoid lawsuits, preserve the Reputation of the Organization,…
Equal Pay Act
applies only to gender and they must be doing equal work.
199 terms
Org Management Exam 1
Planning
Organizing
Leading
Controlling
The process of setting objectives and determining what should…
The process of assigning tasks, allocating resources, and coo…
The process of arousing enthusiasm and inspiring efforts to a…
Process of measuring performance and taking action to ensure…
Planning
The process of setting objectives and determining what should…
Organizing
The process of assigning tasks, allocating resources, and coo…
40 terms
Org Management Chapter 9
9.1 ... Organizational culture is the per…
Organizational Culture
9.1... Organizational Culture Shapes beha…
Strong Cultures
-(e.g. When you go into a store or on a website, you feel the…
Is a system of shared beliefs and values guiding behavior
-Organization culture helps to set values, shape attitudes, r…
Are clear, well defined and widely shared among organization…
9.1 ... Organizational culture is the per…
-(e.g. When you go into a store or on a website, you feel the…
Organizational Culture
Is a system of shared beliefs and values guiding behavior
42 terms
Org Management Chapter 4
problem solving
knowledge workers
technological competency
information competency
the process of identifying a discrepancy between an actual an…
persons whose value to organizations rest with their intellec…
the ability to understand new technologies and use them to th…
the ability to locate, retrieve, organize and display informa…
problem solving
the process of identifying a discrepancy between an actual an…
knowledge workers
persons whose value to organizations rest with their intellec…
37 terms
Org. Management: Chapter 9
tolerance for ambiguity
organizational culture
strong cultures
socialization
the ability to deal with uncertainty even when events are bey…
is a system of shared beliefs and values that develops within…
culture is clear, well-defined, performance driven and widely…
the process through which new members learn the culture of an…
tolerance for ambiguity
the ability to deal with uncertainty even when events are bey…
organizational culture
is a system of shared beliefs and values that develops within…
137 terms
Org Management Exam 2
Org Structures: Functional Structure
Org Structures: Divisional Structures
Org Structures: Matrix Structures
Org Structures: Team Structures
Group people together with similar skills who perform similar…
Groups people together working on same products in the same a…
Combines functional and divisional approaches to emphasize pr…
Permanent & Temporary cross functional teams to improve later…
Org Structures: Functional Structure
Group people together with similar skills who perform similar…
Org Structures: Divisional Structures
Groups people together working on same products in the same a…
Org Management Exam 3
HR Legal Considerations
The Equal Pay Act (1963)
Title 7 of Civil Rights Act of 1964
Disparate Treatment
-Avoid Lawsuits... -Preserve the reputation of the org... -Increase…
Addresses the issue of pay differences for men and women. Thi…
Protected Classes: race, color, national origin, religion, an…
Treating Certain types of people differently than others... Exe…
HR Legal Considerations
-Avoid Lawsuits... -Preserve the reputation of the org... -Increase…
The Equal Pay Act (1963)
Addresses the issue of pay differences for men and women. Thi…
34 terms
Org. Management Ch. 4
Problem Solving
Knowledge Workers
Technological Competency
Information Competency
Involves identifying and taking action to resolve problems.
Add value to organizations through their intellectual capabil…
Is the ability to understand new technologies and to use them…
Is the ability to gather and use information to solve problems.
Problem Solving
Involves identifying and taking action to resolve problems.
Knowledge Workers
Add value to organizations through their intellectual capabil…
22 terms
Org Management Ch. 5
Planning
Objectives
Plan
Complacency Trap
Is the process of setting performance objectives and determin…
Are specific Results that one wishes to achieve.
Is a statement of intended means for accomplishing objectives.
Is being lulled into inaction by current successes or failures.
Planning
Is the process of setting performance objectives and determin…
Objectives
Are specific Results that one wishes to achieve.
140 terms
Seminar in Org. & Management
Private vs. Gov Health Care Involvemen…
Welfare
Comprehensive
Socialist
COUNTRY: Canada... GOVERNMENT: Extensive central government cont…
COUNTRY: UK... GOVERNMENT: Extensive central government control…
COUNTRY: Germany... GOVERNMENT: State and federal government reg…
Private vs. Gov Health Care Involvemen…
Welfare
COUNTRY: Canada... GOVERNMENT: Extensive central government cont…
13 terms
Org Management (Wurtz)
Scientific Management
Administrative Principles
Bureaucratic Organization
Frank & Lillian Gilbreth
Frederick Taylor (Emphasizes careful selection and training o…
Henri Fayol
Max Weber (Believed people were in power because of their pol…
Pioneered the use of motion study as a management tool
Scientific Management
Frederick Taylor (Emphasizes careful selection and training o…
Administrative Principles
Henri Fayol
44 terms
org management ch 5
global company
multi-domestic company
importing
exporting
organization with operations in multiple countries and its se…
organization with operations in multiple countries and its se…
process of acquiring products and services from another country
process of creating products in one country and selling them…
global company
organization with operations in multiple countries and its se…
multi-domestic company
organization with operations in multiple countries and its se…
55 terms
Management Org. Final Exam
Alternatives to Job Design
Job Characteristics Model
MPS
Empowerment
Job specialization- Taylorism... Alternatives:... Job Rotation... Job…
Core Job Characteristics... Psychological States... Outcomes
Motivation Potential Score... MPS = ((Skill Variety + Task Ident…
The removal of conditions that make someone feel powerless... ST…
Alternatives to Job Design
Job specialization- Taylorism... Alternatives:... Job Rotation... Job…
Job Characteristics Model
Core Job Characteristics... Psychological States... Outcomes
117 terms
Seminar in Org. & Management
Private vs. Gov Health Care Involvemen…
Welfare
Comprehensive
Socialist
COUNTRY: Canada... GOVERNMENT: Extensive central government cont…
COUNTRY: UK... GOVERNMENT: Extensive central government control…
COUNTRY: Germany... GOVERNMENT: State and federal government reg…
Private vs. Gov Health Care Involvemen…
Welfare
COUNTRY: Canada... GOVERNMENT: Extensive central government cont…
43 terms
management & org ch.11
controlling
what are the four building blocks of c…
control systems
what does a effective control system a…
process whereby managers monitor and regulate how efficiently…
superior efficiency, quality, responsiveness to customers, an…
formal target-setting, monitoring, evaluation, and feedback s…
alert managers when something is wrong and give them time to…
controlling
process whereby managers monitor and regulate how efficiently…
what are the four building blocks of c…
superior efficiency, quality, responsiveness to customers, an…
70 terms
Org management chapter 7
Strategy
Strategic Management
Strategic Management Process
Strategic Analysis
Refers to the method or plan of action that describes resourc…
The process of formulating and implementing strategies that w…
formulates and implements strategies.
analyze mission, vision, and goals. Analyze internal and exte…
Strategy
Refers to the method or plan of action that describes resourc…
Strategic Management
The process of formulating and implementing strategies that w…
37 terms
Management and org. Ch. 2
Job specialization
Scientific management
Frederick Taylor
Administrative management
The process by which a division of labor occurs as different…
The systematic study of relationships between people and task…
Founder of scientific management and one of the first people…
The study of how to create an organizational structure and co…
Job specialization
The process by which a division of labor occurs as different…
Scientific management
The systematic study of relationships between people and task…
140 terms
Seminar in Org. & Management
Private vs. Gov Health Care Involvemen…
Welfare
Comprehensive
Socialist
COUNTRY: Canada... GOVERNMENT: Extensive central government cont…
COUNTRY: UK... GOVERNMENT: Extensive central government control…
COUNTRY: Germany... GOVERNMENT: State and federal government reg…
Private vs. Gov Health Care Involvemen…
Welfare
COUNTRY: Canada... GOVERNMENT: Extensive central government cont…
45 terms
Org Management Final
motivation
attitude
extrinsic
intrinsic
the set of forces that initiates, directs, and makes people p…
a settled way of thinking or feeling about someone or somethi…
a reward that is tangible, visible to others, and given to em…
a natural reward associated with performing a task or activit…
motivation
the set of forces that initiates, directs, and makes people p…
attitude
a settled way of thinking or feeling about someone or somethi…
22 terms
Org. Management Chapter 17
performance development
Facility
Operations management
Automation
connects space, processes, and people - spans a whole range o…
building designed and built to support a particular service o…
processes and systems built to assist in the daily activities…
implementation of manufacturing through an electronic device…
performance development
connects space, processes, and people - spans a whole range o…
Facility
building designed and built to support a particular service o…
32 terms
Org. Management Chapter 18
entrepreneur
Entrepreneurial skills
Innovation
Innovation adoption curve
Individual that plans, organizes, and leads high-risk busines…
capacities, activities, and strengths that enable individuals…
Process that results in new market value through the creation…
staged model that describes the evolution of an innovation's…
entrepreneur
Individual that plans, organizes, and leads high-risk busines…
Entrepreneurial skills
capacities, activities, and strengths that enable individuals…
32 terms
Org. Management Chapter 8
why goals are important
smart goals
specific
measurable
Give direction... Provide a sense of purpose and achievement... Rei…
specific, measurable, achievable, relevant, time bound
clearly defined goals help focus on the task
inform about the extent of progress
why goals are important
Give direction... Provide a sense of purpose and achievement... Rei…
smart goals
specific, measurable, achievable, relevant, time bound
130 terms
Org Management Test 1
Organization
Organizational Behavior
Organizational Management
3 Levels of Analysis
A group of people working together to achieve goals.... individu…
the study of factors that impact individuals and groups in or…
getting work done through others... interested in efficiency and…
individual, group, organizational
Organization
A group of people working together to achieve goals.... individu…
Organizational Behavior
the study of factors that impact individuals and groups in or…
48 terms
Org. Management Ch. 13
Leadership
Leaders
Power
Positional power
Process of influence aimed at directing behavior toward the a…
people who use critical thinking to successfully influence ot…
Ability to influence... Leaders may be given power or earn it
influence that is granted because of a manager's type and abi…
Leadership
Process of influence aimed at directing behavior toward the a…
Leaders
people who use critical thinking to successfully influence ot…
149 terms
Org Management Final
Classical Decision Making
Classical Decision Making Steps
Bounded Rational Model
Bounded Rational Model Steps
Normative model - how people SHOULD behave in a perfect world…
1. List all alternatives... 2. List consequences of each alterna…
Behavioral model - how people DO behave in the real world. ... T…
1. Engage in a limited search ... 2. Use heuristics to shorten t…
Classical Decision Making
Normative model - how people SHOULD behave in a perfect world…
Classical Decision Making Steps
1. List all alternatives... 2. List consequences of each alterna…
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