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Study sets matching "principles of management"

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Study sets matching "principles of management"

86 terms
Principles of Management
Management
Planning
Organizing
Leading
the attainment of organizational goals in an effective and ef…
Identifying goals and resources for future organizational per…
Assigning tasks, delegating authority, and allocating resourc…
The use of influence to motivate employees to achieve goals.
Management
the attainment of organizational goals in an effective and ef…
Planning
Identifying goals and resources for future organizational per…
14 terms
Principles of Management
Division of Work
Authority and Responsibility
Discipline
Unity of Command
According to this principle the whole work is divided into sm…
This is the issue of commands followed by responsibility for…
It is obedience, proper conduct in relation to others, respec…
This principle states that each subordinate should receive or…
Division of Work
According to this principle the whole work is divided into sm…
Authority and Responsibility
This is the issue of commands followed by responsibility for…
59 terms
Principles of Management
Organization
Efficiently
Planning
Controlling
A group of people working together in a structured and coordi…
Using resources wisely in a cost effective way
Setting an organization's goals and deciding how best to achi…
Monitoring organization progress toward goal attainment
Organization
A group of people working together in a structured and coordi…
Efficiently
Using resources wisely in a cost effective way
76 terms
principles of management
• Management/Managers
• Efficiency
• Four management functions
• Mintzberg's management roles
coordinating and overseeing the work activities of others so…
..."Doing things right"... Getting the most output for the least…
...Planning... Organizing... Leading... Controlling
...Interpersonal roles... Figurehead, leader, liaison... Informatio…
• Management/Managers
coordinating and overseeing the work activities of others so…
• Efficiency
..."Doing things right"... Getting the most output for the least…
100 terms
Principles of Management
Effectiveness
Peter Drucker
Efficiency
Stakeholders
Achieving the right goals
"do the right thing"
Amount of resources expended in accomplishing goals.
Term used to describe those with a vested interest in the per…
Effectiveness
Achieving the right goals
Peter Drucker
"do the right thing"
70 terms
Principles of Management
Organizational Culture: Importance
Exposed Values
Enacted Values
GE Grid
system of shared beliefs and values that develop within an or…
the explicity stated values and norms preferred by an organiz…
represent the values and norms actually exhibited in the orga…
...
Organizational Culture: Importance
system of shared beliefs and values that develop within an or…
Exposed Values
the explicity stated values and norms preferred by an organiz…
70 terms
Principles of Management
A value chain is the sequence of activ…
What happens when an effective value c…
Industry and market, competitor analys…
Skilled management, positive cash flow…
Delivery of products and services
Profit margins are increased
Analysis of external opportunities and threats
Strengths
A value chain is the sequence of activ…
Delivery of products and services
What happens when an effective value c…
Profit margins are increased
Principles of Management
Barriers to Entry
Benchmarking
Buffering
Competitive Environment
Conditions that prevent new companies from entering an industry
The process of comparing an organizations practices and techn…
Creating supplies of excess resources in case of unpredictabl…
The immediate environment surrounding a firm; includes suppli…
Barriers to Entry
Conditions that prevent new companies from entering an industry
Benchmarking
The process of comparing an organizations practices and techn…
72 terms
Principles of Management
Planning
Strategic Management
5 steps of planning and strategic mana…
Mission Statement
setting goals and deciding how to achieve them
process that involves managers from all parts of the organiza…
1. establish the mission and vision... 2. assess current reality…
purpose of the organization
Planning
setting goals and deciding how to achieve them
Strategic Management
process that involves managers from all parts of the organiza…
56 terms
Principles of Management
Goal
Plan
If goals specify future ends, plans sp…
Planning
A desired future that the organisation attempts to realise
A blueprint specifying the resource allocations, schedules an…
today's means
The management function concerned with defining goals for fut…
Goal
A desired future that the organisation attempts to realise
Plan
A blueprint specifying the resource allocations, schedules an…
16 terms
Principles of Management Chapter 1
Senior (Top) Management
Management
Glass Ceiling
Middle Management
The level of management that decides goals of the business, h…
The process of deciding how best to use a business's resource…
The invisible barrier that keeps many women and minorities fr…
The level of management responsible for meeting goals that se…
Senior (Top) Management
The level of management that decides goals of the business, h…
Management
The process of deciding how best to use a business's resource…
49 terms
Principles of Management
From a business perspective, a company…
The process of monitoring, comparing,…
Today, the basic management functions…
Wasting resources is considered to be…
D. sustainability
A. controlling
D. planning, organizing, leading, and controlling
C. inefficiency
From a business perspective, a company…
D. sustainability
The process of monitoring, comparing,…
A. controlling
59 terms
Principles of Management
Organization
Efficiently
Planning
Controlling
A group of people working together in a structured and coordi…
Using resources wisely in a cost effective way
Setting an organization's goals and deciding how best to achi…
Monitoring organization progress toward goal attainment
Organization
A group of people working together in a structured and coordi…
Efficiently
Using resources wisely in a cost effective way
19 terms
Principles of Management
Leading
Interpersonal Skills
Conceptual Skills
Diagnostic Skills
the set of processes used to get members of the organization…
The ability to communicate with ,understand, and motivate bot…
The managers ability to think in the abstract. The mental cap…
The skills that enable a manager to visualize the most approp…
Leading
the set of processes used to get members of the organization…
Interpersonal Skills
The ability to communicate with ,understand, and motivate bot…
70 terms
Principles of Management
Decision
Problem
Decision criteria
Structured problems
a choice among two or more alternatives
an obstacle that makes it difficult to achieve a desired goal…
Criteria that define whats important or relevant to resolving…
straightforward, familiar, and easily defined problems
Decision
a choice among two or more alternatives
Problem
an obstacle that makes it difficult to achieve a desired goal…
15 terms
Principles of Management
ABC Inventory
Actor-Observer Bias
Affirmative Action
Behavioral Approach
...
...
...
...
ABC Inventory
...
Actor-Observer Bias
...
84 terms
Principles of Management
3 Levels of Control
4 Management Functions
5 Stages of Team Development
Achievement
Strategic- Monitor performance at top (long)... Tactical- "" at…
...
Forming, Storming, Norming, Preforming, Adjourning
Desire to achieve excellence in challenging tasks
3 Levels of Control
Strategic- Monitor performance at top (long)... Tactical- "" at…
4 Management Functions
...
5 terms
Principles of Management
Equity
Initiative
Stability of tenure
Subordination of organisational intere…
No discrimination
Encouraging the employees
Should not transferred or displaced on frequent basis
Priority to organisational interests
Equity
No discrimination
Initiative
Encouraging the employees
18 terms
Principles of Management
Controlling
Decisional Roles: Resource Allocator R…
Technical Skills
Conceptual Skills
Monitoring progress toward goal achievement and taking correc…
Managers decide who will get what resources and how many reso…
Specialized procedures, techniques, and knowledge required to…
The ability to see the organization as a whole, to understand…
Controlling
Monitoring progress toward goal achievement and taking correc…
Decisional Roles: Resource Allocator R…
Managers decide who will get what resources and how many reso…
23 terms
Principles of Management
entrepreneurship
Entrepreneur
Intrapreneur
Give an example of entrepreneurs and i…
the process by which enterprising individuals initiate, manag…
an individual who establishes a new organization WITHOUT the…
new virtue creators working inside big companies.
entrepreneurs provide the spark. ... Intrapreneurs keep the fla…
entrepreneurship
the process by which enterprising individuals initiate, manag…
Entrepreneur
an individual who establishes a new organization WITHOUT the…
Principles of Management
Entrepreneurship
Small Business
Entrepreneurial ventures
intrapreneurs
The pursuit of lucrative opportunities by enterprising indivi…
A business having fewer than 100 employees, independently own…
A new business having growth and high profitability as primar…
New venture creators working inside big companies
Entrepreneurship
The pursuit of lucrative opportunities by enterprising indivi…
Small Business
A business having fewer than 100 employees, independently own…
26 terms
Principles of Management
Team
Types of Teams
Team Components
Teams Dysfunctions
A unit of two or more people who interact and coordinate thei…
1. Functional Team - composed of a manger and his o her subor…
...
- Lack of trust... - Fear of conflict... - Lack of commitment... - Avo…
Team
A unit of two or more people who interact and coordinate thei…
Types of Teams
1. Functional Team - composed of a manger and his o her subor…
62 terms
Principles of Management
3 Roles of Good Managers (Mintzberg)
Groupthink
Symptoms of Groupthink
5 Stages of Team Development
1. Decisional (uses info to make decisions)... 2. Interpersonal…
When highly cohesive teams lose their evaluative capabilities
Thinks they're too good for criticism, refuse to accept contr…
(Fin Sailed the North Pacific Alone)... Forming ... Storming... Normin…
3 Roles of Good Managers (Mintzberg)
1. Decisional (uses info to make decisions)... 2. Interpersonal…
Groupthink
When highly cohesive teams lose their evaluative capabilities
66 terms
Principles of management
Decision
problem
decision making process
structured problem
a choice among two or more alternatives
an obstacle that makes it difficult to achieve a desire goal…
identifying a problem... identifying decision criteria ... allocati…
straight forward, familiar, and easily defined problem
Decision
a choice among two or more alternatives
problem
an obstacle that makes it difficult to achieve a desire goal…
30 terms
Principles of Management
Empathy
Dimensions of Culture
10 Dimensions of Culture
Sense of Self
Putting yourself in the place of others in your host country.…
The things that distinguish one cultural group from another a…
Religious Beliefs, language, social systems, sense of self, s…
It is shaped by your perception of the social groups around y…
Empathy
Putting yourself in the place of others in your host country.…
Dimensions of Culture
The things that distinguish one cultural group from another a…
Principles of management
Organizations
Management
Organizational performance
Efficiency
collections of people who work together and coordinate their…
the planning, organizing, leading, and controlling of human a…
a measure of how efficiently and effectively a manager uses r…
a measure of how well or how productively resources are used…
Organizations
collections of people who work together and coordinate their…
Management
the planning, organizing, leading, and controlling of human a…
115 terms
Principles of management
Entrepreneurship
Small business
Small business administration
Undercapitalization
The process of creating and managing a buiness to achieve des…
Any independently owned and operated business that is not dom…
An independent agency of federal government that offers manag…
The lack of funds to operate a business normally
Entrepreneurship
The process of creating and managing a buiness to achieve des…
Small business
Any independently owned and operated business that is not dom…
Principles of Management
Management
Managers
Organization
The Four management functions
us the attainment of organizational goals in an effective and…
- Managers get things done by coordination and motivating oth…
The social entity that is goal directed and deliberately stru…
1. Planning ... 2. Organizing ... 3. Leading ... 4. Controlling
Management
us the attainment of organizational goals in an effective and…
Managers
- Managers get things done by coordination and motivating oth…
72 terms
Principles of Management
Ethics
Ethical behavior
Values
Terminal Values
sets standards of good or bad, or right or wrong. in our cond…
is right or good in the context of a governing moral code.
are broad beliefs about what is appropriate behavior.
are preferences about desired end states.
Ethics
sets standards of good or bad, or right or wrong. in our cond…
Ethical behavior
is right or good in the context of a governing moral code.
50 terms
Principles of Management
Motivation
Hierarchy of Needs
Inequity theory
Equity theory
General desire or willingness of someone to do something
Assumption... Physiological needs ... Safety needs ... Social needs... Es…
When a person perceives his or her job inputs and rewards to…
Based on the idea that people want to be treated fairly in re…
Motivation
General desire or willingness of someone to do something
Hierarchy of Needs
Assumption... Physiological needs ... Safety needs ... Social needs... Es…
30 terms
Principles of Management
What is Management ?
Organizations is
Managers are
Organizational Performance is
The planning, organizing, leading and controlling of human an…
Collections of people who work together and coordinate their…
The people responsible for supervising the use of an organiza…
A measure of how efficiently and effectively managers use org…
What is Management ?
The planning, organizing, leading and controlling of human an…
Organizations is
Collections of people who work together and coordinate their…
23 terms
Management Principles - Intro to Management
management
senior
middle
supervisory
the process of deciding how best to use a business's resource…
level of management that sets company goals, decides how to u…
level of management that sets goals for specific areas of the…
level of management that oversees the day-to-day operations a…
management
the process of deciding how best to use a business's resource…
senior
level of management that sets company goals, decides how to u…
41 terms
Principles of management
division of work
Authority and resonsibility
Discipline
Unity of command
tasks are specific to skills, gain from specialization
those with responsibility have the authority to ensure a task…
consequences for not following rules
employees receive directions from one supervisor
division of work
tasks are specific to skills, gain from specialization
Authority and resonsibility
those with responsibility have the authority to ensure a task…
Principles of Management
Leadership
level-five leadership
level-five leadership characteristics…
servant leadership
is the ability to influence people toward the attainment of g…
highest level in a hierarchy manager capabilities
-lack of ego... -shy and self-effacing... -resolve to do what is be…
-transcend self-interest to serve others... -give away power, id…
Leadership
is the ability to influence people toward the attainment of g…
level-five leadership
highest level in a hierarchy manager capabilities
66 terms
Principles of Management
What does it mean to be a good manager?
Who cares about good managers?
Management is
4 functions of management
*understand subordinates... *technical knowledge... *efficient comm…
*Subordinates... *board/owners... *investors/donors... *business in su…
attainment of organizational goals in an effective and effici…
1. planning... 2. organizing... 3. leading... 4. controlling
What does it mean to be a good manager?
*understand subordinates... *technical knowledge... *efficient comm…
Who cares about good managers?
*Subordinates... *board/owners... *investors/donors... *business in su…
51 terms
Principles of Management
A value chain is the sequence of activ…
What happens when an effective value c…
Industry and market analysis, competit…
Skilled management, positive cash flow…
...A value chain is a set of activities that a firm operating…
...Profit margins are increased.
...Analysis of external opportunities and threats
...Strengths
A value chain is the sequence of activ…
...A value chain is a set of activities that a firm operating…
What happens when an effective value c…
...Profit margins are increased.
75 terms
Management Principles
Rapid environmental shifts
In the new workplace, work is free-flo…
Managers do what?
A manager is
Technology... Globalization... Shifting social values/customer expe…
Success depends on innovation and continuous improvement
-Set Objectives ... -Organize ... -Motivate and Communicate ... -Measu…
is the attainment of organizational goals in an effective and…
Rapid environmental shifts
Technology... Globalization... Shifting social values/customer expe…
In the new workplace, work is free-flo…
Success depends on innovation and continuous improvement
94 terms
Principles of management
Goal
strategic goals-
tactical goals-
operational goals-
Specific commitment to achieve a measurable result within a s…
set by top management, focus on objectives for organization a…
set by or for middle management- focus on the actions needed…
set by or for first line management- concerned with short ter…
Goal
Specific commitment to achieve a measurable result within a s…
strategic goals-
set by top management, focus on objectives for organization a…
22 terms
Management Principles
Emotional Intelligence
What are the five Emotional Intelligen…
Self Awareness
Self Management
The ability to notice, and manage emotional cues and informat…
Self awareness, Self Management, Self motivation, Empathy, an…
Ability to be aware of what you are feeling.
Ability to manage your own emotions and impulses.
Emotional Intelligence
The ability to notice, and manage emotional cues and informat…
What are the five Emotional Intelligen…
Self awareness, Self Management, Self motivation, Empathy, an…
Principles of Management
A value chain is the sequence of activ…
What happens when an effective value c…
Industry and market analysis, competit…
Skilled management, positive cash flow…
Delivery of products or services
Profit margins are increased
Analysis of external opportunities and threats
Strength
A value chain is the sequence of activ…
Delivery of products or services
What happens when an effective value c…
Profit margins are increased
62 terms
Principles of Management
Ch 1 What is management?
Ch 1Efficiency
Ch 1Effectiveness
Ch 1 Four functions of managers
Getting work done through others.
getting work done with a minimum of effort, expense, or waste…
accomplishing tasks that help fulfil organizational objective…
o Planning -determining goals and how to achieve them,... o Orga…
Ch 1 What is management?
Getting work done through others.
Ch 1Efficiency
getting work done with a minimum of effort, expense, or waste…
63 terms
Principles of Management
Manager
First-line (or frontline) Managers
Middle Managers
Decision
Someone who coordinates and oversees the work of other people…
Managers at the lowest level of management who manage the wor…
Managers between the lowest level and top levels of the organ…
A choice among two or more alternatives
Manager
Someone who coordinates and oversees the work of other people…
First-line (or frontline) Managers
Managers at the lowest level of management who manage the wor…
149 terms
Principles of Management
True
False
True
False
T or F In staying ahead of the competition, sustainability is…
T or F Middle managers are called linking pins because they c…
T or F Front-line managers supervise the work of non-manageri…
T or F One of the technical skills needed by managers is unde…
True
T or F In staying ahead of the competition, sustainability is…
False
T or F Middle managers are called linking pins because they c…
91 terms
Principles of Management
Which of the following words is NOT lo…
Program evaluation and review techniqu…
Which of the following is a correct st…
Decentralization tends to be encourage…
(C) Producing
(B) scheduling and finding the critical path for production
(E) It must be closely related to planning in order to work e…
(E) I, II, and III
Which of the following words is NOT lo…
(C) Producing
Program evaluation and review techniqu…
(B) scheduling and finding the critical path for production
67 terms
Management Principles
disaster planning for water
organizational chart
Solid lines show?
Dotted lines show?
1 gallon/person/day for 3 days
shows how the employee fits into the organization
lines of authority
advisory (staff) positions
disaster planning for water
1 gallon/person/day for 3 days
organizational chart
shows how the employee fits into the organization
125 terms
management principles
Managers get things done by
Management is
controlling
planning
coordinating and motivating other people
the attainment of organizational goals in an effective and ef…
monitor activities & make connections
select goals and ways to attain them
Managers get things done by
coordinating and motivating other people
Management is
the attainment of organizational goals in an effective and ef…
21 terms
Management Principles
Line organizing
Line and Staff organization
Functional organization
Formal Authority
most formal, direct flow of authority from top to bottom; top…
orders are given and received along the chain of command from…
organization is set up into sections or divisions by function
created by management or the organization
Line organizing
most formal, direct flow of authority from top to bottom; top…
Line and Staff organization
orders are given and received along the chain of command from…
25 terms
Principles of Management
Expatriates
Management period levels
Dimensions of culture
Social systems
People who leave their home country to work in another country.
Action, thinking and feeling, and being and becoming
Things that distinguish one cultural group from another which…
Various social rules, expectations, and practices "that gover…
Expatriates
People who leave their home country to work in another country.
Management period levels
Action, thinking and feeling, and being and becoming
82 terms
Principles of Management
Management Process
Differentiation
Controlling Function
Decentralization
Planning, Organizing, Leading, Controlling
Strategy offering attractive options, higher quality, and val…
It must be closely related to planning in order to work effic…
Encouraged by product diversification, Telecommuting, and geo…
Management Process
Planning, Organizing, Leading, Controlling
Differentiation
Strategy offering attractive options, higher quality, and val…
47 terms
Principles of Management
Triple bottom line
scientific management
Natural environment conditions
Sociocultural conditions
evaluates organizational performance on economic, social, and…
science of reducing a job or task to its basic physical motions
nuclear plant failure, oil spill, hurricane
diversity issues relating to educational opportunity, access…
Triple bottom line
evaluates organizational performance on economic, social, and…
scientific management
science of reducing a job or task to its basic physical motions
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