Study sets matching "problem solving management"

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Study sets matching "problem solving management"

Management, supervision and problem solving
communicators
relationship builders
decision makers
employees
management role that requires gathering information, using it…
management role that requires working to develop a positive,…
management role that requires determing the best way to alloc…
most important resource available to the manager
communicators
management role that requires gathering information, using it…
relationship builders
management role that requires working to develop a positive,…
25 terms
Management Skills: Problem Solving
Difference between decision making and…
"individual" problem solving
strategies to enhance "individual" pro…
strategies to enhance group problem so…
Decision making involves solving well-structured problems, ch…
like decision making, includes obstacles such as traps, heuri…
1. problem definition... 2. pre-mortem exercise... 3. decisional ba…
1. problem definition... 2. pre-mortem exercise... 3. decisional ba…
Difference between decision making and…
Decision making involves solving well-structured problems, ch…
"individual" problem solving
like decision making, includes obstacles such as traps, heuri…
10 terms
Management & Marketing: Problem Solving
model
model
bounded rationality
satisfice
Using a _____________ to solve a problem is useful because it…
A problem-solving ____________ is most likely to work when pr…
Decision-making that is rational, but limited by an individua…
When a solution is chosen that is "good enough".
model
Using a _____________ to solve a problem is useful because it…
model
A problem-solving ____________ is most likely to work when pr…
12 terms
Problem Solving and Conflict Management
conflict
intrapersonal
interpersonal
intragroup
when two or more people want different things
within people
between people
within groups
conflict
when two or more people want different things
intrapersonal
within people
Problem Solving and Conflict Management
Conflict
Intrapersonal Conflict
Interpersonal Conflict
Intergroup Conflict
when two or more people want different things
conflict within people
conflict between people
conflict between groups
Conflict
when two or more people want different things
Intrapersonal Conflict
conflict within people
18 terms
Problem Solving and Conflict Management
Conflict
Intrapersonal Conflict
Interpersonal conflict
Intragroup conflict
A disagreement between 1 or more people
Conflict within yourself
Conflict between 2 people
Conflict within a group
Conflict
A disagreement between 1 or more people
Intrapersonal Conflict
Conflict within yourself
Management Systems Problem Solving Process
d) public Image
b) analogous heuristic
b) bipartitie decisions
c) flexible
The evaluation of the alternatives depend on a number of crit…
Which is not one of the three forms of heuristics used in mod…
Which is not one of the three forms or tyupes of decisions:... a…
matching managerial responses to unique problems and opportun…
d) public Image
The evaluation of the alternatives depend on a number of crit…
b) analogous heuristic
Which is not one of the three forms of heuristics used in mod…
31 terms
Problem Solving & Process Management Tools
Quality Tools... Management and Planning…
Process Problems
Process Goals... Process Analyses... Lean To…
Quantitative... Qualitative
What are the Problem Solving & Process Management Tools?
Typically, Quality Problems result from ___ ___
Process Management Includes:
Two basic types of Quality Control Tools:
Quality Tools... Management and Planning…
What are the Problem Solving & Process Management Tools?
Process Problems
Typically, Quality Problems result from ___ ___
42 terms
Managing Change and Solving Problems
What transformed the nature and proces…
What is a process (not an event) and i…
Why do people resist change?
How to counteract resistance to change?
The Flexner Report of 1910
Change
Stressful, denial, self interest, lack of understanding, unce…
Communicate clearly... Develop formal and written communication…
What transformed the nature and proces…
The Flexner Report of 1910
What is a process (not an event) and i…
Change
Managing change, solving problems
Educative/empirical-rational
Normative/persuasive
Power-coercive
5 stages of change
Relying on client to implement change; provide facts, stats,…
Combines knowledge with persuasion
If you don't follow, consequences!
Precontemplation (not aware of problems), contemplation (thin…
Educative/empirical-rational
Relying on client to implement change; provide facts, stats,…
Normative/persuasive
Combines knowledge with persuasion
7 terms
managing change and solving problems
Degree of resistance
Target population
The stakes
The time frame
Strong resistance calls for use of more power and weaker resi…
larger populations may require a mix of strategies and smalle…
When stakes are high, a mixture of strategies may lead to a g…
Shorter time frames call for increased reliance on power, and…
Degree of resistance
Strong resistance calls for use of more power and weaker resi…
Target population
larger populations may require a mix of strategies and smalle…
28 terms
Problem Solving in Wildlife Management Final
Natural Resource Management
Decision
Problem
Structured Decision Making (SDM)
= decision making
-a choice among alternative actions, along with a commitment…
-What should we decide to do about some situation?
-the carefully organized analysis of problems in order to rea…
Natural Resource Management
= decision making
Decision
-a choice among alternative actions, along with a commitment…
21 terms
Project Management Formulas / Problem Solving
Organize the Two-Step Box
Early Start
Early Finish
Late Start
ES and EF on the top, LS and LS on the bottom
The earliest possible point in time on which... uncompleted port…
The earliest possible point in time on which... uncompleted port…
The latest possible point in time in which... uncompleted portio…
Organize the Two-Step Box
ES and EF on the top, LS and LS on the bottom
Early Start
The earliest possible point in time on which... uncompleted port…
21 terms
Project Management Formulas / Problem Solving
Organize the Two-Step Box
Early Start
Early Finish
Late Start
ES and EF on the top, LS and LS on the bottom
The earliest possible point in time on which... uncompleted port…
The earliest possible point in time on which... uncompleted port…
The latest possible point in time in which... uncompleted portio…
Organize the Two-Step Box
ES and EF on the top, LS and LS on the bottom
Early Start
The earliest possible point in time on which... uncompleted port…
Management Skills Final: Problem-Solving
Decision Making
Group Decision-making
Pros of Group Decision Making
Cons of Group Decision Making
the process of making choices from among alternatives
solve complex problems when no one person has all the necessa…
more knowledge/expertise, greater number alternatives, final…
social pressure to conform, minority domination, time delays
Decision Making
the process of making choices from among alternatives
Group Decision-making
solve complex problems when no one person has all the necessa…
Problem solving and time management quiz
Concern
Worry
Two Steps to eliminate self defeating…
Suggestions for conquering worry
Paying attention to relevant details, gathering additional in…
Magnifies or catastrophizes, creates worst case scenarios. Fo…
!. Become aware of what you're doing and how much you're actu…
Write your worries down... pay attention to what your are worryi…
Concern
Paying attention to relevant details, gathering additional in…
Worry
Magnifies or catastrophizes, creates worst case scenarios. Fo…
24 terms
7 Problem Solving and Time Management
What is the difference between concern…
Two Steps to Eliminate Self Defeating…
Social Problem-Solving Therapy
Problem Orientation
- Concern is an approach to solving a problem that... involves m…
Step 1: Become aware of what you are doing... and how much you a…
Composed of two elements:... ■ Problem orientation (2)... ■ Problem…
■ Referred to as the... perceptual lens through... which you view a…
What is the difference between concern…
- Concern is an approach to solving a problem that... involves m…
Two Steps to Eliminate Self Defeating…
Step 1: Become aware of what you are doing... and how much you a…
16 terms
Problem Solving in WL Management Midterm
A consequences table summarizes what h…
Decision Sketching could involve multi…
The decision to set a 3-buck limit for…
A good set of SDM fundamental objectiv…
-False
-True
-False, group of people
-False
A consequences table summarizes what h…
-False
Decision Sketching could involve multi…
-True
12 terms
SDS Chapter 7: Problem Solving and Time Management
Concern
Worry
What are the two elements that compose…
Problem Orientation
-Paying attention to relevant details... -Gathering additional i…
-Magnifies or catastrophizes - creates worst-case scenarios.…
1. Problem orientation... 2. Problem-solving style
-Referred to as the perceptual lens through which you view a…
Concern
-Paying attention to relevant details... -Gathering additional i…
Worry
-Magnifies or catastrophizes - creates worst-case scenarios.…
Management Skills: Week 11 - Group Problem-Solving
The Normative/Rational Decision Making…
Dialectical Inquiry
The Kolb Model of Group Problem-Solving
Consultative
Identifying and diagnosing the problem... Generating alternative…
Structuring debates to arrive at a better understanding of th…
step 1. situation analysis... step 2. problem analysis... step 3. s…
leader consults with members -> fosters self-efficacy beliefs
The Normative/Rational Decision Making…
Identifying and diagnosing the problem... Generating alternative…
Dialectical Inquiry
Structuring debates to arrive at a better understanding of th…
Chapter 9: Managing Decision Making and Problem Solving
Decision Making
Decision Making Process
Programmed Decision
Non programmed Decision
the act of choosing one alternative from among a set of alter…
recognizing and defining the nature of a decision situation,…
a decision that is fairly structured or recurs with some freq…
a decision that is relatively unstructured and occurs much le…
Decision Making
the act of choosing one alternative from among a set of alter…
Decision Making Process
recognizing and defining the nature of a decision situation,…
7 terms
Problem Solving
Algorthm
flowchart
pseudocode
structured english
has numbers set up
is a well designed diagram, set up with ideas
a language not attended of compilation, may combine
to communicate
Algorthm
has numbers set up
flowchart
is a well designed diagram, set up with ideas
Chapter 9: Managing Decision Making and Problem Solving
Decision Making
Decision-Making Process
Programmed Decision
Nonprogrammed Decision
The act of choosing one alternative from among a set of alter…
Recognizing and defining the nature of a decision situation,…
A decision that is fairly structured or recurs with some freq…
A decision that is relatively unstructured and occurs much le…
Decision Making
The act of choosing one alternative from among a set of alter…
Decision-Making Process
Recognizing and defining the nature of a decision situation,…
19 terms
Problem Solving & Process Management Tools III
Cycle time reduction... Just in time (JIT…
Lean Tools
Cycle time reduction
Just in time (JIT)
Lean Tools:
Process management system that streamlines & improves process…
Increasing the speed of a process & minimizing the time it ta…
Control inventory so that materials arrive just when needed,…
Cycle time reduction... Just in time (JIT…
Lean Tools:
Lean Tools
Process management system that streamlines & improves process…
19 terms
Lecture- Decision Making, Problem Solving, and Conflict Management
Critical Thinking
Critical Analysis
Decision Making
Decision Making Relies On:
The ability to make decisions and to resolve problems reflect…
What is the meaning and significance of the issue?... What are t…
Choosing a particular course of action from a set of alternat…
Identify the nature of the decision situation... Explore the alt…
Critical Thinking
The ability to make decisions and to resolve problems reflect…
Critical Analysis
What is the meaning and significance of the issue?... What are t…
30 terms
Problem Solving & Process Management Tools II
Mind Mapping
Lateral Thinking
White... Yellow... Red... Green... Black... Blue
Critical Thinking
- A tool that graphically records the way the brain thinks &…
- Helps breakaway from familiar patterns to develop new creat…
6 hats :... ___ : considers just the facts... ___ : Optimistic... ___:…
- Scientifically based systematic treatment of data
Mind Mapping
- A tool that graphically records the way the brain thinks &…
Lateral Thinking
- Helps breakaway from familiar patterns to develop new creat…
12 terms
management skills = week 10 problem solving
three components of creativity
creativity
stages in decision making... kolb's model…
lack of structure
expertise... creativity skills... task motivation
the ability to produce novel and useful ideas
situation analysis; most important problem... problem analysis;…
programmed decisions= decisions encountered and made before,…
three components of creativity
expertise... creativity skills... task motivation
creativity
the ability to produce novel and useful ideas
27 terms
Lab Management: Decision making & Problem solving
3PE:... personal interest... peer pressure... p…
disclosure
asset
recognition... investigation... definition... i…
what are the human elements that exert tremendous influence o…
effective control method and balancing action
you use objective analytical tools to evaluate the situation
steps in making a sound decision
3PE:... personal interest... peer pressure... p…
what are the human elements that exert tremendous influence o…
disclosure
effective control method and balancing action
31 terms
Chapter 9: Managing Decision Making and Problem Solving
Decision Making
Decision-Making Process
Types of Decisions
programmed decision
The act of choosing one alternative from among a set of alter…
The process of recognizing and defining the nature of a decis…
Programmed Decision... Nonprogrammed Decision
is a fairly structured decision or one that recurs with some…
Decision Making
The act of choosing one alternative from among a set of alter…
Decision-Making Process
The process of recognizing and defining the nature of a decis…
22 terms
Management: foundations of problem solving and decision making
Problem
solution
problem solving
decision making
discrepancy between an existing and desired state
tactic perceived to be capable of closing the gap between the…
process of identifying a gap that needs to be closed and the…
evaluating alternative solutions and then selecting the "best…
Problem
discrepancy between an existing and desired state
solution
tactic perceived to be capable of closing the gap between the…
Chapter 9: Managing Decision Making and Problem Solving
Decision Making
Decision-Making Process
Types of Decisions
programmed decision
The act of choosing one alternative from among a set of alter…
The process of recognizing and defining the nature of a decis…
Programmed Decision... Nonprogrammed Decision
is a fairly structured decision or one that recurs with some…
Decision Making
The act of choosing one alternative from among a set of alter…
Decision-Making Process
The process of recognizing and defining the nature of a decis…
34 terms
Management Test 2 - Problem Solving and Decision Making
Problem
Distinguishing characteristic of a man…
Decision
Programmed decision
a discrepancy between ideal and actual conditions
the authority to make decisions
a choice among alternatives
repetitive, routine, made according to a specific procedure.…
Problem
a discrepancy between ideal and actual conditions
Distinguishing characteristic of a man…
the authority to make decisions
Management Exam I (Decision making and problem Solving)
What are some barrier to effective pro…
What are some characteristics of effec…
What is the classical model to problem…
What is the administrative model to pr…
little or no training in problem solving ... jumping to conclusi…
clearly defining the problem ... Is aware the real problem is no…
assumes access to all information
Information may be incomplete... Bounded rationality ... Risk and u…
What are some barrier to effective pro…
little or no training in problem solving ... jumping to conclusi…
What are some characteristics of effec…
clearly defining the problem ... Is aware the real problem is no…
24 terms
Problem solving
troubleshooting
long shot
hiccup
quick fix
discovering why something does not work effectively and makin…
something you try although it is unlikely to be successful
a problem that delays or interrupts something for a while, bu…
something that seems to be a fast and easy solution to a prob…
troubleshooting
discovering why something does not work effectively and makin…
long shot
something you try although it is unlikely to be successful
Problem Solving
解决
应用题
步骤
了解
to solve
math word problems
steps
to understand
解决
to solve
应用题
math word problems
18 terms
Problem Solving
Accident
Angry
Calm
Control
Mistake
Mad, strong emotion due to hurt feelings
Peaceful
Regulate or manage
Accident
Mistake
Angry
Mad, strong emotion due to hurt feelings
Problem Solving
Question
Data
Plan
Answer
a sentence worded or expressed so as to elicit information.
Information
an intention or decision about what one is going to do.
a thing said, written, or done to deal with or as a reaction…
Question
a sentence worded or expressed so as to elicit information.
Data
Information
Chapter 8: Managing Decision and problem Solving
The act of choosing one alternative fr…
-The process of recognizing and defini…
What are the 2 types of Decisions
is a fairly structured decision or one…
Decision making
Decision-making process
Programmed and nonprogrammed decisions
Programmed decision
The act of choosing one alternative fr…
Decision making
-The process of recognizing and defini…
Decision-making process
12 terms
Problem Solving
things we use from Earth
things we can run out of
1. use other energies... 2. use hybrid/el…
1. to not run out... 2. to not pollute
1. natural resources
2. nonrenewable resources
3. how to use less fossil fuels
4. why take care of ... resources?
things we use from Earth
1. natural resources
things we can run out of
2. nonrenewable resources
MGMT 309 Chapter 8- Managing Decision Making and Problem Solving
Decision Making
Decision-Making Process
-programmed... -nonprogramed
Programmed Decision
the act of choosing one alternative from among a set of alter…
-the process of of recognizing and defining a decision situat…
types of decisions
-a fairly structure decision, or one that recurs with some fr…
Decision Making
the act of choosing one alternative from among a set of alter…
Decision-Making Process
-the process of of recognizing and defining a decision situat…
problem solving
problem solving
identify the problem
list all alternatives
identify the consequences
4 step process
-must be clearly understood... -gather all facts ... -ask specific…
-limit the discussion to 1 issue... -set a time limit for brains…
-good and bad outcomes... -put in the time to research
problem solving
4 step process
identify the problem
-must be clearly understood... -gather all facts ... -ask specific…
12 terms
HCS 229 Managing Stress: Creative Problem Solving
Primary Creativity
Secondary Creativity
Explorer
Artist
Maslow's term for the first stage of the creative process in…
Maslow's term for the last stage of the creative process in w…
Von Oech's term to identify the first stage of creative proce…
Von Oech's term to identify the second stage of the creative…
Primary Creativity
Maslow's term for the first stage of the creative process in…
Secondary Creativity
Maslow's term for the last stage of the creative process in w…
problem solving
algorithm
flowchart
pseudocode
structured english
an abstract or general procedure for solving a problem
a graphical representation of the way a computer should progr…
a notational system for algorithms that combines english and…
vocabulary and syntax used by systems analysis to explain the…
algorithm
an abstract or general procedure for solving a problem
flowchart
a graphical representation of the way a computer should progr…
6 terms
problem solving
After a solution has been selected and…
A __________ is an effort or strategy…
The heuristic that allows one to see t…
When one uses intermediate steps or ta…
D.
A.
C
C.
After a solution has been selected and…
D.
A __________ is an effort or strategy…
A.
16 terms
Problem Solving
Algorithms
Heuristics
Representative heuristic
Availability heuristic
Methodical, logical rules/procedures guarantee solving a prob…
Simple, thinking strategies allow you to make judgments (most…
Judge likelihood based on how well represents a prototype
What increases retrieving information increases availability
Algorithms
Methodical, logical rules/procedures guarantee solving a prob…
Heuristics
Simple, thinking strategies allow you to make judgments (most…
Problem Solving Strategies
Make A Table
Make a List
Draw a Picture or Diagram
Identify A Pattern
Create a table, that will help you answer the question.
Problems may ask for possibles for steps
Draw a picture to assist answering the question
Does a pattern exist in the question?... A A B D E F A D A A…
Make A Table
Create a table, that will help you answer the question.
Make a List
Problems may ask for possibles for steps
8 terms
Problem Solving
Our verbal behavior is under _________…
Verbal operants are classified by uniq…
Some researchers use _________________…
Transfer of Stimulus Control
operant
antecedents; consequences
transfer of stimulus control procedures
to get to the appropriate stimulus to function as the discrim…
Our verbal behavior is under _________…
operant
Verbal operants are classified by uniq…
antecedents; consequences
problem solving
steps in solving problem
well-defined problems
algorithms
heuristics
identify problem... define problem & figure out what needs to be…
a problem that can be solved with a clear set of steps... ex.) m…
rule or step by step process that guarantees solution to prob…
faster way to solve problems- only consider the most likely s…
steps in solving problem
identify problem... define problem & figure out what needs to be…
well-defined problems
a problem that can be solved with a clear set of steps... ex.) m…
Problem solving
troubleshooting
long shot
hiccup
quick fix
rozwiązywanie problemów
strzał w ciemno
szybkie rozwiązanie
troubleshooting
rozwiązywanie problemów
long shot
strzał w ciemno
Problem Solving
Algorithms
Heuristics
Means-End Analysis
Working Backwards
A systematic method or procedure that guarantees a correct so…
Rules of thumb that don't guarantee a correct solution
Breaking down main problem into components
Starting at the goal state and moving back toward the startin…
Algorithms
A systematic method or procedure that guarantees a correct so…
Heuristics
Rules of thumb that don't guarantee a correct solution
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