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Study sets matching "problem solving management"

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Study sets matching "problem solving management"

24 terms
Management, supervision and problem solving
communicators
relationship builders
decision makers
employees
management role that requires gathering information, using it…
management role that requires working to develop a positive,…
management role that requires determing the best way to alloc…
most important resource available to the manager
communicators
management role that requires gathering information, using it…
relationship builders
management role that requires working to develop a positive,…
25 terms
Management Skills: Problem Solving
Difference between decision making and…
"individual" problem solving
strategies to enhance "individual" pro…
strategies to enhance group problem so…
Decision making involves solving well-structured problems, ch…
like decision making, includes obstacles such as traps, heuri…
1. problem definition... 2. pre-mortem exercise... 3. decisional ba…
1. problem definition... 2. pre-mortem exercise... 3. decisional ba…
Difference between decision making and…
Decision making involves solving well-structured problems, ch…
"individual" problem solving
like decision making, includes obstacles such as traps, heuri…
10 terms
Management & Marketing: Problem Solving
model
model
bounded rationality
satisfice
Using a _____________ to solve a problem is useful because it…
A problem-solving ____________ is most likely to work when pr…
Decision-making that is rational, but limited by an individua…
When a solution is chosen that is "good enough".
model
Using a _____________ to solve a problem is useful because it…
model
A problem-solving ____________ is most likely to work when pr…
12 terms
Problem Solving and Conflict Management
conflict
intrapersonal
interpersonal
intragroup
when two or more people want different things
within people
between people
within groups
conflict
when two or more people want different things
intrapersonal
within people
18 terms
Problem Solving and Conflict Management
Conflict
Intrapersonal Conflict
Interpersonal conflict
Intragroup conflict
A disagreement between 1 or more people
Conflict within yourself
Conflict between 2 people
Conflict within a group
Conflict
A disagreement between 1 or more people
Intrapersonal Conflict
Conflict within yourself
17 terms
Problem Solving and Conflict Management
Conflict
Intrapersonal Conflict
Interpersonal Conflict
Intergroup Conflict
when two or more people want different things
conflict within people
conflict between people
conflict between groups
Conflict
when two or more people want different things
Intrapersonal Conflict
conflict within people
42 terms
Managing Change and Solving Problems
What transformed the nature and proces…
What is a process (not an event) and i…
Why do people resist change?
How to counteract resistance to change?
The Flexner Report of 1910
Change
Stressful, denial, self interest, lack of understanding, unce…
Communicate clearly... Develop formal and written communication…
What transformed the nature and proces…
The Flexner Report of 1910
What is a process (not an event) and i…
Change
10 terms
Managing change, solving problems
Educative/empirical-rational
Normative/persuasive
Power-coercive
5 stages of change
Relying on client to implement change; provide facts, stats,…
Combines knowledge with persuasion
If you don't follow, consequences!
Precontemplation (not aware of problems), contemplation (thin…
Educative/empirical-rational
Relying on client to implement change; provide facts, stats,…
Normative/persuasive
Combines knowledge with persuasion
8 terms
Management Systems Problem Solving Process
d) public Image
b) analogous heuristic
b) bipartitie decisions
c) flexible
The evaluation of the alternatives depend on a number of crit…
Which is not one of the three forms of heuristics used in mod…
Which is not one of the three forms or tyupes of decisions:... a…
matching managerial responses to unique problems and opportun…
d) public Image
The evaluation of the alternatives depend on a number of crit…
b) analogous heuristic
Which is not one of the three forms of heuristics used in mod…
28 terms
Problem Solving in Wildlife Management Final
Natural Resource Management
Decision
Problem
Structured Decision Making (SDM)
= decision making
-a choice among alternative actions, along with a commitment…
-What should we decide to do about some situation?
-the carefully organized analysis of problems in order to rea…
Natural Resource Management
= decision making
Decision
-a choice among alternative actions, along with a commitment…
31 terms
Problem Solving & Process Management Tools
Quality Tools... Management and Planning…
Process Problems
Process Goals... Process Analyses... Lean To…
Quantitative... Qualitative
What are the Problem Solving & Process Management Tools?
Typically, Quality Problems result from ___ ___
Process Management Includes:
Two basic types of Quality Control Tools:
Quality Tools... Management and Planning…
What are the Problem Solving & Process Management Tools?
Process Problems
Typically, Quality Problems result from ___ ___
27 terms
Problem solving and time management quiz
Concern
Worry
Two Steps to eliminate self defeating…
Suggestions for conquering worry
Paying attention to relevant details, gathering additional in…
Magnifies or catastrophizes, creates worst case scenarios. Fo…
!. Become aware of what you're doing and how much you're actu…
Write your worries down... pay attention to what your are worryi…
Concern
Paying attention to relevant details, gathering additional in…
Worry
Magnifies or catastrophizes, creates worst case scenarios. Fo…
21 terms
Project Management Formulas / Problem Solving
Organize the Two-Step Box
Early Start
Early Finish
Late Start
ES and EF on the top, LS and LS on the bottom
The earliest possible point in time on which... uncompleted port…
The earliest possible point in time on which... uncompleted port…
The latest possible point in time in which... uncompleted portio…
Organize the Two-Step Box
ES and EF on the top, LS and LS on the bottom
Early Start
The earliest possible point in time on which... uncompleted port…
Management Skills Final: Problem-Solving
Decision Making
Group Decision-making
Pros of Group Decision Making
Cons of Group Decision Making
the process of making choices from among alternatives
solve complex problems when no one person has all the necessa…
more knowledge/expertise, greater number alternatives, final…
social pressure to conform, minority domination, time delays
Decision Making
the process of making choices from among alternatives
Group Decision-making
solve complex problems when no one person has all the necessa…
16 terms
Problem Solving in WL Management Midterm
A consequences table summarizes what h…
Decision Sketching could involve multi…
The decision to set a 3-buck limit for…
A good set of SDM fundamental objectiv…
-False
-True
-False, group of people
-False
A consequences table summarizes what h…
-False
Decision Sketching could involve multi…
-True
24 terms
7 Problem Solving and Time Management
What is the difference between concern…
Two Steps to Eliminate Self Defeating…
Social Problem-Solving Therapy
Problem Orientation
- Concern is an approach to solving a problem that... involves m…
Step 1: Become aware of what you are doing... and how much you a…
Composed of two elements:... ■ Problem orientation (2)... ■ Problem…
■ Referred to as the... perceptual lens through... which you view a…
What is the difference between concern…
- Concern is an approach to solving a problem that... involves m…
Two Steps to Eliminate Self Defeating…
Step 1: Become aware of what you are doing... and how much you a…
20 terms
Chapter 9: Managing Decision Making and Problem Solving
Decision Making
Decision Making Process
Programmed Decision
Non programmed Decision
the act of choosing one alternative from among a set of alter…
recognizing and defining the nature of a decision situation,…
a decision that is fairly structured or recurs with some freq…
a decision that is relatively unstructured and occurs much le…
Decision Making
the act of choosing one alternative from among a set of alter…
Decision Making Process
recognizing and defining the nature of a decision situation,…
12 terms
SDS Chapter 7: Problem Solving and Time Management
Concern
Worry
What are the two elements that compose…
Problem Orientation
-Paying attention to relevant details... -Gathering additional i…
-Magnifies or catastrophizes - creates worst-case scenarios.…
1. Problem orientation... 2. Problem-solving style
-Referred to as the perceptual lens through which you view a…
Concern
-Paying attention to relevant details... -Gathering additional i…
Worry
-Magnifies or catastrophizes - creates worst-case scenarios.…
20 terms
Chapter 9: Managing Decision Making and Problem Solving
Decision Making
Decision-Making Process
Programmed Decision
Nonprogrammed Decision
The act of choosing one alternative from among a set of alter…
Recognizing and defining the nature of a decision situation,…
A decision that is fairly structured or recurs with some freq…
A decision that is relatively unstructured and occurs much le…
Decision Making
The act of choosing one alternative from among a set of alter…
Decision-Making Process
Recognizing and defining the nature of a decision situation,…
18 terms
Problem Solving
Accident
Angry
Calm
Control
Mistake
Mad, strong emotion due to hurt feelings
Peaceful
Regulate or manage
Accident
Mistake
Angry
Mad, strong emotion due to hurt feelings
16 terms
Management Skills: Week 11 - Group Problem-Solving
Individual decision making
The Normative/Rational Model Decision…
Dialectical Inquiry
Kolb's Dynamic Stage Model of Problem…
individually making choices from among alternatives
Identifying and diagnosing the problem... Generating alternative…
Structuring debates to arrive at a better understanding of th…
...
Individual decision making
individually making choices from among alternatives
The Normative/Rational Model Decision…
Identifying and diagnosing the problem... Generating alternative…
12 terms
Problem Solving
things we use from Earth
things we can run out of
1. use other energies... 2. use hybrid/el…
1. to not run out... 2. to not pollute
1. natural resources
2. nonrenewable resources
3. how to use less fossil fuels
4. why take care of ... resources?
things we use from Earth
1. natural resources
things we can run out of
2. nonrenewable resources
27 terms
Lab Management: Decision making & Problem solving
3PE:... personal interest... peer pressure... p…
disclosure
asset
recognition... investigation... definition... i…
what are the human elements that exert tremendous influence o…
effective control method and balancing action
you use objective analytical tools to evaluate the situation
steps in making a sound decision
3PE:... personal interest... peer pressure... p…
what are the human elements that exert tremendous influence o…
disclosure
effective control method and balancing action
Problem Solving
解决
应用题
步骤
了解
to solve
math word problems
steps
to understand
解决
to solve
应用题
math word problems
31 terms
Chapter 9: Managing Decision Making and Problem Solving
Decision Making
Decision-Making Process
Types of Decisions
programmed decision
The act of choosing one alternative from among a set of alter…
The process of recognizing and defining the nature of a decis…
Programmed Decision... Nonprogrammed Decision
is a fairly structured decision or one that recurs with some…
Decision Making
The act of choosing one alternative from among a set of alter…
Decision-Making Process
The process of recognizing and defining the nature of a decis…
16 terms
Problem solving
troubleshooting
long shot
hiccup
quick fix
rozwiązywanie problemów
strzał w ciemno
szybkie rozwiązanie
troubleshooting
rozwiązywanie problemów
long shot
strzał w ciemno
19 terms
Problem Solving & Process Management Tools III
Cycle time reduction... Just in time (JIT…
Lean Tools
Cycle time reduction
Just in time (JIT)
Lean Tools:
Process management system that streamlines & improves process…
Increasing the speed of a process & minimizing the time it ta…
Control inventory so that materials arrive just when needed,…
Cycle time reduction... Just in time (JIT…
Lean Tools:
Lean Tools
Process management system that streamlines & improves process…
30 terms
Problem Solving & Process Management Tools II
Mind Mapping
Lateral Thinking
White... Yellow... Red... Green... Black... Blue
Critical Thinking
- A tool that graphically records the way the brain thinks &…
- Helps breakaway from familiar patterns to develop new creat…
6 hats :... ___ : considers just the facts... ___ : Optimistic... ___:…
- Scientifically based systematic treatment of data
Mind Mapping
- A tool that graphically records the way the brain thinks &…
Lateral Thinking
- Helps breakaway from familiar patterns to develop new creat…
12 terms
management skills = week 10 problem solving
three components of creativity
creativity
stages in decision making... kolb's model…
lack of structure
expertise... creativity skills... task motivation
the ability to produce novel and useful ideas
situation analysis; most important problem... problem analysis;…
programmed decisions= decisions encountered and made before,…
three components of creativity
expertise... creativity skills... task motivation
creativity
the ability to produce novel and useful ideas
19 terms
Lecture- Decision Making, Problem Solving, and Conflict Management
Critical Thinking
Critical Analysis
Decision Making
Decision Making Relies On:
The ability to make decisions and to resolve problems reflect…
What is the meaning and significance of the issue?... What are t…
Choosing a particular course of action from a set of alternat…
Identify the nature of the decision situation... Explore the alt…
Critical Thinking
The ability to make decisions and to resolve problems reflect…
Critical Analysis
What is the meaning and significance of the issue?... What are t…
112 terms
LOS/LOE (ERROR MANAGEMENT+Problem Solving Decision Making)
Checklist들어가기전에 확인할 것 무엇이 중요할까 셋업?>
MEL PRSOV, HPSOV관련 OPPOSITE ENG FAIL,…
Land At Nearest Suitable Airport가 나왔을때…
TEHRAN등 HIGH GROUND로 DIVERT시에 MORA, MT…
Distracted되어도 안전한 상태로 남아있도록 A(con)/N(30)/C(known)이후 MCP 만들어 놓…
BOTH BLEED SWS OFF해야 한다
그곳에 Radar없고, Adequeate이고 High Terrain이고 Full Procedural이고, pe…
25NM안의 AFC CHART를 참조해 강하시기를 결정한다. 홀딩전이라도 CHART를 참조해 판단할 수 있다.
Checklist들어가기전에 확인할 것 무엇이 중요할까 셋업?>
Distracted되어도 안전한 상태로 남아있도록 A(con)/N(30)/C(known)이후 MCP 만들어 놓…
MEL PRSOV, HPSOV관련 OPPOSITE ENG FAIL,…
BOTH BLEED SWS OFF해야 한다
14 terms
Problem solving
a long shot
a quick-fix
hiccup
obstacle
something you try although it is unlikely to be successful
a temporary solution to something
a problem which causes delays but is not very serious
Something that prevents one from moving forward
a long shot
something you try although it is unlikely to be successful
a quick-fix
a temporary solution to something
29 terms
Chapter 9: Managing Decision Making and Problem Solving
Decision Making
Decision-Making Process
Types of Decisions
programmed decision
The act of choosing one alternative from among a set of alter…
The process of recognizing and defining the nature of a decis…
Programmed Decision... Nonprogrammed Decision
is a fairly structured decision or one that recurs with some…
Decision Making
The act of choosing one alternative from among a set of alter…
Decision-Making Process
The process of recognizing and defining the nature of a decis…
22 terms
Management: foundations of problem solving and decision making
Problem
solution
problem solving
decision making
discrepancy between an existing and desired state
tactic perceived to be capable of closing the gap between the…
process of identifying a gap that needs to be closed and the…
evaluating alternative solutions and then selecting the "best…
Problem
discrepancy between an existing and desired state
solution
tactic perceived to be capable of closing the gap between the…
34 terms
Management Test 2 - Problem Solving and Decision Making
Problem
Distinguishing characteristic of a man…
Decision
Programmed decision
a discrepancy between ideal and actual conditions
the authority to make decisions
a choice among alternatives
repetitive, routine, made according to a specific procedure.…
Problem
a discrepancy between ideal and actual conditions
Distinguishing characteristic of a man…
the authority to make decisions
Chapter 8: Managing Decision and problem Solving
The act of choosing one alternative fr…
-The process of recognizing and defini…
What are the 2 types of Decisions
is a fairly structured decision or one…
Decision making
Decision-making process
Programmed and nonprogrammed decisions
Programmed decision
The act of choosing one alternative fr…
Decision making
-The process of recognizing and defini…
Decision-making process
12 terms
HCS 229 Managing Stress: Creative Problem Solving
Primary Creativity
Secondary Creativity
Explorer
Artist
Maslow's term for the first stage of the creative process in…
Maslow's term for the last stage of the creative process in w…
Von Oech's term to identify the first stage of creative proce…
Von Oech's term to identify the second stage of the creative…
Primary Creativity
Maslow's term for the first stage of the creative process in…
Secondary Creativity
Maslow's term for the last stage of the creative process in w…
10 terms
Problem Solving
understand
problem
process
effective
to perceive the meaning of; grasp the idea of; comprehend
any question or matter involving doubt, uncertainty, or diffi…
a systematic series of actions directed to some end
adequate to accomplish a purpose; producing the intended or e…
understand
to perceive the meaning of; grasp the idea of; comprehend
problem
any question or matter involving doubt, uncertainty, or diffi…
23 terms
Problem Solving
Thinking
Symbols
Concepts
Prototypes
Mental activity that is involved in the understanding, proces…
An object or an act that stands for something else
Mentally grouping together objects, events, or ideas that hav…
An example of concept that best exemplifies that concept
Thinking
Mental activity that is involved in the understanding, proces…
Symbols
An object or an act that stands for something else
25 terms
Problem Solving
initial state
goal state
rules
well defined problems
initial problem
situation that exists when the problem is solved
restrictions that much be followed
initial state, goal state, and rules are all clearly specifie…
initial state
initial problem
goal state
situation that exists when the problem is solved
27 terms
Problem Solving
How to Solve It
Second principle: Devise a plan
2. DEVISING A PLAN
First principle: Understand the problem
- First, you have to understand the problem.... - After underst…
Polya mentions that there are many reasonable ways to solve p…
2. DEVISING A PLAN... • Second. Find the connection between the…
"Understand the problem" is often neglected as being obvious…
How to Solve It
- First, you have to understand the problem.... - After underst…
Second principle: Devise a plan
Polya mentions that there are many reasonable ways to solve p…
19 terms
Problem Solving - Maths Review
Scalar Quantities
Vector Quantities
Scalar Product ... When Parallel? When O…
Vector Product
Scalar Quantities
Vector Quantities
12 terms
Problem Solving
despise
pandemonium
consolidate
solemn
to dislike a person or thing greatly syn: hate
a wild uproar syn: chaos
to combine or bring several different parts together into one…
very serious syn: somber
despise
to dislike a person or thing greatly syn: hate
pandemonium
a wild uproar syn: chaos
5 terms
Problem Solving
Stage 1: Understanding
Stage 2: Formulating
Stage 3: Applying
Stage 4: Reflecting
Framing the problem and analyzing the problem
Identifying possible solutions and selecting an effective sol…
Applying the solution
Assessing outcomes and evaluating outcomes
Stage 1: Understanding
Framing the problem and analyzing the problem
Stage 2: Formulating
Identifying possible solutions and selecting an effective sol…
26 terms
Problem solving
acquire
acquisition
takever
hostile takeover
nabyć
nabycie
przejęcie
wrogie przejęcie
acquire
nabyć
acquisition
nabycie
10 terms
Problem Solving
insight
insight problem
noninsight problem
problem
a sudden realization of the problem's solution; that "a-ha mo…
an insight when the answer appears
an insight where you need to progress toward a solution
this occurs when there is an obstacle between a present state…
insight
a sudden realization of the problem's solution; that "a-ha mo…
insight problem
an insight when the answer appears
22 terms
Problem-solving
identify sth
tackle a problem
gather information
prioritise
zidentyfikować
zmierzyć się z problemem
zbierać informacje
szeregować pod względem ważności
identify sth
zidentyfikować
tackle a problem
zmierzyć się z problemem
69 terms
Problem Solving
Given
Problem
Goal
Resources
an Initial situation
A given where it is not immediately obvious how to reach the…
A desired outcome
Things that can be used to reach a goal and impose restraints
Given
an Initial situation
Problem
A given where it is not immediately obvious how to reach the…
8 terms
Problem Solving
Teamwork
Brainstorm
Leadership
Problem Solving
to work together to achieve a common goal
a technique used to solve problems in which group members sha…
the power or ability to lead others
process of finding solutions to difficult or complex issues/p…
Teamwork
to work together to achieve a common goal
Brainstorm
a technique used to solve problems in which group members sha…
14 terms
Problem solving
troubleshooting
long shot
hiccup
a quick fix
rozwiązanie problemów
próba skazana na niepowodzenie
czkawka, drobny problem
szybkie rozwiązanie
troubleshooting
rozwiązanie problemów
long shot
próba skazana na niepowodzenie
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