salesforce community Flashcards
Browse 152 sets of salesforce community flashcards
The Capricorn Coffee Community contains…
Universal Containers plans to build a l…
Universal Containers has knowledge arti…
Universal Containers needs to roll out…
A) Assign relevant articles to a group... C) Make sure subtopics…
A) Set up partner accounts with two roles... D) Make the sales ma…
D) Select the Customer Channel in the article setup.
C) Access four template-based Communities via mobile browser a…
The Capricorn Coffee Community contains…
A) Assign relevant articles to a group... C) Make sure subtopics…
Universal Containers plans to build a l…
A) Set up partner accounts with two roles... D) Make the sales ma…
How do you enable Communities?
What should you consider Once you enabl…
What should you consider abour Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
it cannot be disabled. Enabling communities also permanently t…
- Can be controlled via the "View Global Header" profile permi…
A visually rich, responsive self-service template that let's u…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider Once you enabl…
it cannot be disabled. Enabling communities also permanently t…
C) Aloha
C) Select the available languages in th…
D) Custom Sharing Group
E) Create a new page in the Community B…
Universal Containers wish to set up an easy to configure and m…
Your company is using the Napili template and is expanding int…
You wish to share cases created and owned by your community us…
Your company is using the Koa Community Template and wishes to…
C) Aloha
Universal Containers wish to set up an easy to configure and m…
C) Select the available languages in th…
Your company is using the Napili template and is expanding int…
Customer Community License
Customer Community Plus License
Partner Community License
Lightning Platform and Lightning Platfo…
Best Use:... - Business-to-consumer communities with large number…
Best Use:... - Business-to-business or business-to-consumer commu…
Best Use:... - Business-to-business communities with sales functi…
Best Use:... - Employee Community for internal users... - Salesforce…
Customer Community License
Best Use:... - Business-to-consumer communities with large number…
Customer Community Plus License
Best Use:... - Business-to-business or business-to-consumer commu…
How do you enable Communities?
What should you consider once you enabl…
What should you consider when choosing…
What is the Customer Account Portal tem…
Setup > Customize > Communities > Communities Settings
it cannot be disabled. Enabling communities also permanently t…
- Communities must be enabled in your Salesforce org to use th…
A private and secure place for customers to access and update…
How do you enable Communities?
Setup > Customize > Communities > Communities Settings
What should you consider once you enabl…
it cannot be disabled. Enabling communities also permanently t…
AW Computing is looking to create their…
Universal Containers needs to use their…
Universal Containers is launching a Com…
Universal Containers builds a Community…
...
C. Configure Single Sign-on in Salesforce and reuse the federa…
D. Customer Community Plus License
A. Go to the Guest User profile and give access to the Visualf…
AW Computing is looking to create their…
...
Universal Containers needs to use their…
C. Configure Single Sign-on in Salesforce and reuse the federa…
How do you enable Communities?
What should you consider Once you enabl…
What should you consider abour Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
it cannot be disabled. Enabling communities also permanently t…
- Can be controlled via the "View Global Header" profile permi…
A visually rich, responsive self-service template that let's u…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider Once you enabl…
it cannot be disabled. Enabling communities also permanently t…
The Capricorn Coffee Community contains…
Universal Containers plans to build a l…
Universal Containers has knowledge arti…
Universal Containers needs to roll out…
A) Assign relevant articles to a group... C) Make sure subtopics…
A) Set up partner accounts with two roles... D) Make the sales ma…
D) Select the Customer Channel in the article setup.
C) Access four template-based Communities via mobile browser a…
The Capricorn Coffee Community contains…
A) Assign relevant articles to a group... C) Make sure subtopics…
Universal Containers plans to build a l…
A) Set up partner accounts with two roles... D) Make the sales ma…
*Universal Containers have asked you to…
What permission(s) would you assign a c…
*Your team has drafted and published Kn…
*Bagel World wish to engage with both t…
1. Customer Community Plus... 4. Partner Community
1. Create and Setup Communities... The "Manage Communities" perm…
1. "Customer" sharing has not been checked on the Knowledge Ar…
4. Create 1 Community for both customers and partners
*Universal Containers have asked you to…
1. Customer Community Plus... 4. Partner Community
What permission(s) would you assign a c…
1. Create and Setup Communities... The "Manage Communities" perm…
*Universal Containers have asked you to…
What permission(s) would you assign a c…
*Your team has drafted and published Kn…
*Bagel World wish to engage with both t…
1. Customer Community Plus... 4. Partner Community
1. Create and Setup Communities... The "Manage Communities" perm…
1. "Customer" sharing has not been checked on the Knowledge Ar…
4. Create 1 Community for both customers and partners
*Universal Containers have asked you to…
1. Customer Community Plus... 4. Partner Community
What permission(s) would you assign a c…
1. Create and Setup Communities... The "Manage Communities" perm…
What permission(s) would you assign a c…
Your company requires to set up communi…
Universal Containers have asked you to…
Your company is using the Napili templa…
B) Create and Setup Communities
D. Create one Community and use page variations to control wha…
B. Customer Community Plus... E. Partner Community
C. Select the available languages in the Setup Menu and drag t…
What permission(s) would you assign a c…
B) Create and Setup Communities
Your company requires to set up communi…
D. Create one Community and use page variations to control wha…
Universal Containers wish to set up an…
Your company is using the Napili templa…
You wish to share cases created and own…
Your company is using the Koa Community…
C) Aloha
C) Select the available languages in the Setup Menu and drag t…
D) Custom Sharing Group
E) Create a new page in the Community Builder
Universal Containers wish to set up an…
C) Aloha
Your company is using the Napili templa…
C) Select the available languages in the Setup Menu and drag t…
Universal Containers plans to build a l…
The Capricorn Coffee Community contains…
Universal containers has knowledge arti…
Universal Containers builds a Customer…
a) Set up partner accounts with two roles.... b) Make the sales m…
a) Assign relevant articles to a group... b) Make sure subtopics…
Select the Customer Channel in article setup.
Use the Case object with full layout, return five records, and…
Universal Containers plans to build a l…
a) Set up partner accounts with two roles.... b) Make the sales m…
The Capricorn Coffee Community contains…
a) Assign relevant articles to a group... b) Make sure subtopics…
"The Capricorn Coffee Community contain…
"Universal Containers plans to build a…
"Universal Containers builds a Customer…
"Universal containers has knowledge art…
"Assign Relevant Articles to a group... Make sure subtopics are…
"Set up partner accounts with two roles.... Make the sales manag…
Use the Case object with compact layout, return five records,…
Select the Customer Channel in article setup.
"The Capricorn Coffee Community contain…
"Assign Relevant Articles to a group... Make sure subtopics are…
"Universal Containers plans to build a…
"Set up partner accounts with two roles.... Make the sales manag…
Universal Containers has a multi -layer…
Universal Containers has a customer Com…
AW Computing is worried that they are a…
Universal Containers builds a Community…
2. Allow Main Distributors to be members of two Communities: o…
Add only US customer profiles as Community members.
100
Go to the Guest User profile and give access to the Visualforc…
Universal Containers has a multi -layer…
2. Allow Main Distributors to be members of two Communities: o…
Universal Containers has a customer Com…
Add only US customer profiles as Community members.
What are the OWD access levels for the…
What objects support external org-wide…
When should you use Customer Community…
When should you use Partner Community L…
1. Controlled by Parent (For contacts, you must set Controlled…
Accounts and their associated Contracts and Assets... Assets... Case…
When community users need access to: ... Reports and dashboards…
When community users need access to: ... Leads ... Opportunities... Ca…
What are the OWD access levels for the…
1. Controlled by Parent (For contacts, you must set Controlled…
What objects support external org-wide…
Accounts and their associated Contracts and Assets... Assets... Case…
What are the access levels for external…
What objects support external org-wide…
When should you use Customer Community…
When should you use Partner Community L…
1. Controlled by Parent (For contacts, you must set Controlled…
Accounts and their associated contracts and assets... Assets... Case…
When community users need access to: ... Reports and dashboards…
When community users need access to: ... Leads ... Opportunities... Ca…
What are the access levels for external…
1. Controlled by Parent (For contacts, you must set Controlled…
What objects support external org-wide…
Accounts and their associated contracts and assets... Assets... Case…
C) Aloha
C) Select the available languages in th…
D) Custom Sharing Group
E) Create a new page in the Community B…
Universal Containers wish to set up an easy to configure and m…
Your company is using the Napili template and is expanding int…
You wish to share cases created and owned by your community us…
Your company is using the Koa Community Template and wishes to…
C) Aloha
Universal Containers wish to set up an easy to configure and m…
C) Select the available languages in th…
Your company is using the Napili template and is expanding int…
Salesforce Classic 2010 User Interface…
Once you enable Communities, can you di…
Salesforce Communities are available in…
Enable Global Header
Salesforce Classic 2010 User Interface is enabled when communi…
No
Classics; Enterprise, Performance, Developer, Unlimited. ... Note…
The View Global Header permission is disabled by default for a…
Salesforce Classic 2010 User Interface…
Salesforce Classic 2010 User Interface is enabled when communi…
Once you enable Communities, can you di…
No
The Capricorn Coffee Community contains…
Universal Containers plans to build a l…
Universal containers has knowledge arti…
Universal Containers needs to roll out…
A) Assign relevant articles to a group... C) Make sure subtopics…
A) Set up partner accounts with two roles.... D) Make the sales…
D) Select the Customer Channel in article setup.
C) Access four template -based Communities via mobile browser…
The Capricorn Coffee Community contains…
A) Assign relevant articles to a group... C) Make sure subtopics…
Universal Containers plans to build a l…
A) Set up partner accounts with two roles.... D) Make the sales…
Customer Community License
Customer Community Plus License
Partner Community License
Lightning Platform and Lightning Platfo…
Best Use:... - Business-to-consumer communities with large number…
Best Use:... - Business-to-business or business-to-consumer commu…
Best Use:... - Business-to-business communities with sales functi…
Best Use:... - Employee Community for internal users... - Salesforce…
Customer Community License
Best Use:... - Business-to-consumer communities with large number…
Customer Community Plus License
Best Use:... - Business-to-business or business-to-consumer commu…
How do you enable Communities?
What should you consider once you enabl…
What should you consider when choosing…
What is the Customer Account Portal tem…
Setup > Customize > Communities > Communities Settings
it cannot be disabled. Enabling communities also permanently t…
- Communities must be enabled in your Salesforce org to use th…
A private and secure place for customers to access and update…
How do you enable Communities?
Setup > Customize > Communities > Communities Settings
What should you consider once you enabl…
it cannot be disabled. Enabling communities also permanently t…
Universal Containers plans to build a l…
The Capricorn Coffee Community contains…
Universal containers has knowledge arti…
Universal Containers builds a Customer…
a) Set up partner accounts with two roles.... b) Make the sales m…
a) Assign relevant articles to a group... b) Make sure subtopics…
Select the Customer Channel in article setup.
Use the Case object with full layout, return five records, and…
Universal Containers plans to build a l…
a) Set up partner accounts with two roles.... b) Make the sales m…
The Capricorn Coffee Community contains…
a) Assign relevant articles to a group... b) Make sure subtopics…
How do you enable Communities?
What should you consider Once you enabl…
What should you consider abour Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
it cannot be disabled. Enabling communities also permanently t…
- Can be controlled via the "View Global Header" profile permi…
A visually rich, responsive self-service template that let's u…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider Once you enabl…
it cannot be disabled. Enabling communities also permanently t…
How do you enable Communities?
What should you consider Once you enabl…
What should you consider abour Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
it cannot be disabled. Enabling communities also permanently t…
- Can be controlled via the "View Global Header" profile permi…
A visually rich, responsive self-service template that let's u…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider Once you enabl…
it cannot be disabled. Enabling communities also permanently t…