Study sets matching "salesforce community"
Study sets
Diagrams
Classes
Users
C) Aloha
C) Select the available languages in th…
D) Custom Sharing Group
E) Create a new page in the Community B…
Universal Containers wish to set up an easy to configure and m…
Your company is using the Napili template and is expanding int…
You wish to share cases created and owned by your community us…
Your company is using the Koa Community Template and wishes to…
C) Aloha
Universal Containers wish to set up an easy to configure and m…
C) Select the available languages in th…
Your company is using the Napili template and is expanding int…
C) Aloha
C) Select the available languages in th…
D) Custom Sharing Group
E) Create a new page in the Community B…
Universal Containers wish to set up an easy to configure and m…
Your company is using the Napili template and is expanding int…
You wish to share cases created and owned by your community us…
Your company is using the Koa Community Template and wishes to…
C) Aloha
Universal Containers wish to set up an easy to configure and m…
C) Select the available languages in th…
Your company is using the Napili template and is expanding int…
Salesforce Classic 2010 User Interface…
Once you enable Communities, can you di…
Salesforce Communities are available in…
Enable Global Header
Salesforce Classic 2010 User Interface is enabled when communi…
No
Classics; Enterprise, Performance, Developer, Unlimited. ... Note…
The View Global Header permission is disabled by default for a…
Salesforce Classic 2010 User Interface…
Salesforce Classic 2010 User Interface is enabled when communi…
Once you enable Communities, can you di…
No
How do you enable Communities?
What should you consider Once you enabl…
What should you consider abour Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
it cannot be disabled. Enabling communities also permanently t…
- Can be controlled via the "View Global Header" profile permi…
A visually rich, responsive self-service template that let's u…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider Once you enabl…
it cannot be disabled. Enabling communities also permanently t…
How do you enable Communities?
What should you consider Once you enabl…
What should you consider abour Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
it cannot be disabled. Enabling communities also permanently t…
- Can be controlled via the "View Global Header" profile permi…
A visually rich, responsive self-service template that let's u…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider Once you enabl…
it cannot be disabled. Enabling communities also permanently t…
How do you enable Communities?
What should you consider Once you enabl…
What should you consider abour Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
it cannot be disabled. Enabling communities also permanently t…
- Can be controlled via the "View Global Header" profile permi…
A visually rich, responsive self-service template that let's u…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider Once you enabl…
it cannot be disabled. Enabling communities also permanently t…
How do you enable Communities?
What should you consider Once you enabl…
What should you consider abour Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
it cannot be disabled. Enabling communities also permanently t…
- Can be controlled via the "View Global Header" profile permi…
A visually rich, responsive self-service template that let's u…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider Once you enabl…
it cannot be disabled. Enabling communities also permanently t…
Universal Containers wish to set up an…
Your company is using the Napili templa…
You wish to share cases created and own…
Your company is using the Koa Community…
C) Aloha
C) Select the available languages in the Setup Menu and drag t…
D) Custom Sharing Group
E) Create a new page in the Community Builder
Universal Containers wish to set up an…
C) Aloha
Your company is using the Napili templa…
C) Select the available languages in the Setup Menu and drag t…
What are the access levels for external…
What objects support external org-wide…
When should you use Customer Community…
When should you use Partner Community L…
1. Controlled by Parent (For contacts, you must set Controlled…
Accounts and their associated contracts and assets... Assets... Case…
When community users need access to: ... Reports and dashboards…
When community users need access to: ... Leads ... Opportunities... Ca…
What are the access levels for external…
1. Controlled by Parent (For contacts, you must set Controlled…
What objects support external org-wide…
Accounts and their associated contracts and assets... Assets... Case…
What are the access levels for external…
What objects support external org-wide…
When should you use Customer Community…
When should you use Partner Community L…
1. Controlled by Parent (For contacts, you must set Controlled…
Accounts and their associated contracts and assets... Assets... Case…
When community users need access to: ... Reports and dashboards…
When community users need access to: ... Leads ... Opportunities... Ca…
What are the access levels for external…
1. Controlled by Parent (For contacts, you must set Controlled…
What objects support external org-wide…
Accounts and their associated contracts and assets... Assets... Case…
What are the access levels for external…
What objects support external org-wide…
When should you use Customer Community…
When should you use Partner Community L…
1. Controlled by Parent (For contacts, you must set Controlled…
Accounts and their associated contracts and assets... Assets... Case…
When community users need access to: ... Reports and dashboards…
When community users need access to: ... Leads ... Opportunities... Ca…
What are the access levels for external…
1. Controlled by Parent (For contacts, you must set Controlled…
What objects support external org-wide…
Accounts and their associated contracts and assets... Assets... Case…
Self-service Communities
Community Implementation Process
Prelaunch
Build
Communities are branded online spaces in which employees, cust…
Each community should go through a number of phases:... 1. Prelau…
1. Map out goals... 2. Appoint Community Manager... 3. Set up Servic…
1. Create community... 2. Define sharing model... 3. Make advanced c…
Self-service Communities
Communities are branded online spaces in which employees, cust…
Community Implementation Process
Each community should go through a number of phases:... 1. Prelau…
What are the access levels for external…
What objects support external org-wide…
When should you use Customer Community…
When should you use Partner Community L…
1. Controlled by Parent (For contacts, you must set Controlled…
Accounts and their associated contracts and assets... Assets... Case…
When community users need access to: ... Reports and dashboards…
When community users need access to: ... Leads ... Opportunities... Ca…
What are the access levels for external…
1. Controlled by Parent (For contacts, you must set Controlled…
What objects support external org-wide…
Accounts and their associated contracts and assets... Assets... Case…
What are the access levels for external…
What objects support external org-wide…
When should you use Customer Community…
When should you use Partner Community L…
1. Controlled by Parent (For contacts, you must set Controlled…
Accounts and their associated contracts and assets... Assets... Case…
When community users need access to: ... Reports and dashboards…
When community users need access to: ... Leads ... Opportunities... Ca…
What are the access levels for external…
1. Controlled by Parent (For contacts, you must set Controlled…
What objects support external org-wide…
Accounts and their associated contracts and assets... Assets... Case…
How do you enable Communities?
What should you consider once you enabl…
What should you consider about Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
It cannot be disabled. Enabling communities also permanently t…
-Can be controlled via the "View Global Header" profile permis…
A visually rich, responsive self-service template that lets us…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider once you enabl…
It cannot be disabled. Enabling communities also permanently t…
How do you enable Communities?
What should you consider once you enabl…
What should you consider about Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
It cannot be disabled. Enabling communities also permanently t…
-Can be controlled via the "View Global Header" profile permis…
A visually rich, responsive self-service template that lets us…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider once you enabl…
It cannot be disabled. Enabling communities also permanently t…
How do you enable Communities?
What should you consider once you enabl…
What should you consider about Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
It cannot be disabled. Enabling communities also permanently t…
-Can be controlled via the "View Global Header" profile permis…
A visually rich, responsive self-service template that lets us…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider once you enabl…
It cannot be disabled. Enabling communities also permanently t…
How do you enable Communities?
What should you consider once you enabl…
What should you consider about Header V…
What is the Kokua template?
Setup>Customize>Communities>Communities Settings
It cannot be disabled. Enabling communities also permanently t…
-Can be controlled via the "View Global Header" profile permis…
A visually rich, responsive self-service template that lets us…
How do you enable Communities?
Setup>Customize>Communities>Communities Settings
What should you consider once you enabl…
It cannot be disabled. Enabling communities also permanently t…
Administer communities in Salesforce
Global Header
Your Name menu in Global Header
Community Management menu in Global Hea…
Not available
The drop-down in the global header shows a list of communities…
Same as in internal organization. Chatter Free users see a My…
Users with "Manage Communities" can see the menu and use it to…
Administer communities in Salesforce
Not available
Global Header
The drop-down in the global header shows a list of communities…
Administer communities in Salesforce
Global Header
Your Name menu in Global Header
Community Management menu in Global Hea…
Not available
The drop-down in the global header shows a list of communities…
Same as in internal organization. Chatter Free users see a My…
Users with "Manage Communities" can see the menu and use it to…
Administer communities in Salesforce
Not available
Global Header
The drop-down in the global header shows a list of communities…
I built an IT system that had
I customised Salesforce to
I choose Salesforce because of it's abi…
Salesforce is also great for prioritisi…
processes to communicate better with parents, staff and stakeh…
improve communication via multiple channels.
diagnostic health data, customer feedback data
For example a client complaint can be escalated
I built an IT system that had
processes to communicate better with parents, staff and stakeh…
I customised Salesforce to
improve communication via multiple channels.
Administer communities in Salesforce
Global Header
Can see communities in Previewstatus. "
Your Name menu in Global Header
Can create, customize tabs and branding, add or remove members…
"The drop-down in the global header shows a list of communitie…
...
Same as in internal organization.
Administer communities in Salesforce
Can create, customize tabs and branding, add or remove members…
Global Header
"The drop-down in the global header shows a list of communitie…
Data Category visibility
Rating Articles
Knowledge Stemming
Which Service Cloud tool requires the l…
- All Categories... - None... - Custom
Users can rate Articles on a scale 1-5... In every 15 days If an…
Search for "land"... System will search:... - land... - landed... - landing
C
Data Category visibility
- All Categories... - None... - Custom
Rating Articles
Users can rate Articles on a scale 1-5... In every 15 days If an…
Data Category visibility
Rating Articles
Knowledge Stemming
Which Service Cloud tool requires the l…
- All Categories... - None... - Custom
Users can rate Articles on a scale 1-5... In every 15 days If an…
Search for "land"... System will search:... - land... - landed... - landing
C
Data Category visibility
- All Categories... - None... - Custom
Rating Articles
Users can rate Articles on a scale 1-5... In every 15 days If an…