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Study sets matching "supply operations management"

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Study sets matching "supply operations management"

43 terms
Operations and Supply Chain Management
Strategy
Business Structure
Operations
Operations Management
what the organization wants to accomplish
provides the controls and the formal communication and respon…
actual processes employed
the effective design, development, and management of the proc…
Strategy
what the organization wants to accomplish
Business Structure
provides the controls and the formal communication and respon…
39 terms
Supply Operations Management
Forecasting
Forecasting Time Horizons
Economic Forecasts
Technological Forecasts
The art and science of predicting future events... -Makes bette…
-Short-range forecast - span of up to 1 year but is generally…
Predicting inflation rates, money supplies, housing starts an…
Rate of technological progress
Forecasting
The art and science of predicting future events... -Makes bette…
Forecasting Time Horizons
-Short-range forecast - span of up to 1 year but is generally…
88 terms
Operations and Supply Management
What are the benefits associated with…
Challenges of managing in - bound tran…
What are the Top Challenges for Trucki…
What Factors Influence Transportation…
Cost savings through procurement, order optimization, route g…
Supply Chain complexity... Competing goals among supply chain pa…
Driver Availability... Pricing... Regulation... Volume ... Driver Pay... Other
Distance ... Volume (Cube, weight)... Density... Storability... Handling…
What are the benefits associated with…
Cost savings through procurement, order optimization, route g…
Challenges of managing in - bound tran…
Supply Chain complexity... Competing goals among supply chain pa…
9 terms
Operations and Supply Chain Management
Operations
Transformational Process
Product Management
Process Management
Function or system that transforms inputs into outputs at a g…
-Inputs... >Land, labor, capital, management acumen... -Output... >G…
-Design and development of products... -Existing product changes…
-Process Design Execution... >Define tasks... >Identify sequencin…
Operations
Function or system that transforms inputs into outputs at a g…
Transformational Process
-Inputs... >Land, labor, capital, management acumen... -Output... >G…
16 terms
Supply Chain (Operations) Management
Operations Management
Business Flow
Flow Rate (R)
Flow Time (T)
Giving customers what they want while utilizing resources in…
A set of recurring economic activities... that take a collection…
The rate at which flow units travel through a process (Flow U…
The time a flow unit spends in a process, from start to finis…
Operations Management
Giving customers what they want while utilizing resources in…
Business Flow
A set of recurring economic activities... that take a collection…
60 terms
Supply Chain Operations Management
LEAN History
LEAN is a
Value
Value Added Process
- (1910) Henry Ford's mass production line used continuous as…
CULTURE ... (provides value for customers)
anything for which the customer is willing to pay ... -*inherent…
process steps that transform or shape a product/service which…
LEAN History
- (1910) Henry Ford's mass production line used continuous as…
LEAN is a
CULTURE ... (provides value for customers)
12 terms
Supply Chain Management/Operations
Lead Time
Cycle Time
JIT
Quality Systems
Number of minutes, hours, or days that must be allowed for th…
The period required to complete one cycle of an operation; or…
Demand driven inventory system in which materials, parts, sub…
Aggregate of the organizational activities, incentives, plans…
Lead Time
Number of minutes, hours, or days that must be allowed for th…
Cycle Time
The period required to complete one cycle of an operation; or…
10 terms
Operations Supply Chain Management
Push system
Pull system
Lean operation
Takt time
Work is pushed to the next station as it is completed
A workstation pulls output from the preceding workstation as…
A flexible system of operation that uses considerably less re…
The cycle time needed to match customer demand for final prod…
Push system
Work is pushed to the next station as it is completed
Pull system
A workstation pulls output from the preceding workstation as…
77 terms
Operations & Supply Chain Management
Competitive Dimensions
Core Capabilities
Operations and Supply Strategy
Order Qualifier
One or more major attributes of a product or service that the…
Skills that differentiate a manufacturing or service firm fro…
Setting broad policies and plans for using the resources of a…
A dimension used to screen a product or service as a candidat…
Competitive Dimensions
One or more major attributes of a product or service that the…
Core Capabilities
Skills that differentiate a manufacturing or service firm fro…
15 terms
Operations and Supply Chain Management
Operations and Supply Chain Management…
Operations
Supply Chain
OSCM Categories
The design, operation, and improvement of the systems that cr…
Manufacturing, service and healthcare processes that are used…
Processed that move information and material to and from the…
Planning, sourcing, making delivering, returning
Operations and Supply Chain Management…
The design, operation, and improvement of the systems that cr…
Operations
Manufacturing, service and healthcare processes that are used…
19 terms
Operations Management in the Supply Chain
The market-pull view of new product in…
Which of the following is not part of…
An example of a prototype is:
Process design:
Develop products that customers want
Development of the marketing strategy
The original McDonald's restaurant
Is the next stage after product design
The market-pull view of new product in…
Develop products that customers want
Which of the following is not part of…
Development of the marketing strategy
10 terms
Operations and supply chain management
Levitt (1972)
Skinner (1974)
Krafcik (1988)
Womack (1990)
Services should be viewed as performing manufacturing - allow…
The focused factory... Firms should structure each production pl…
Lean production - more likely to achieve lower costs and high…
Lean production - multi-skilled workers trained in variety of…
Levitt (1972)
Services should be viewed as performing manufacturing - allow…
Skinner (1974)
The focused factory... Firms should structure each production pl…
36 terms
Global Operations & Supply Chain Management
Multi-stage process
Supply Chain
Complexities
Value Chain
Purchasing (Procurement) - Physical Distribution (Logistics)
network of facilities (purchasing raw materials - intermediat…
multiple stages of suppliers, locations, physical distribution
only processes that add value in the chain
Multi-stage process
Purchasing (Procurement) - Physical Distribution (Logistics)
Supply Chain
network of facilities (purchasing raw materials - intermediat…
5 terms
Operations and Supply Chain Management
operations and supply chain strategy
operations effectiveness
strategies associated with operational…
strategic analysis
the setting of broad policies and plans that will guide the u…
performing activities in a manner that best implements strate…
quality assurance and control initiatives, process redesign,…
involves looking out and forecasting how business conditions…
operations and supply chain strategy
the setting of broad policies and plans that will guide the u…
operations effectiveness
performing activities in a manner that best implements strate…
41 terms
Operations and Supply Chain Management
Operations Management
Marketing
Finance/accounting
Process and capacity design
is the set of activities that create value in the form of goo…
generates demand
tracks how well the organization is doing, pays bills, collec…
What process and what capacity will these products require?... W…
Operations Management
is the set of activities that create value in the form of goo…
Marketing
generates demand
71 terms
operations and supply chain management
Product design
Design Process
Idea Generation
Perceptual Maps
Defines appearance of product... Sets standards for performance…
matches product or service characteristics with customer requ…
Companies own R&D department... Customer complains or suggestion…
visual comparison of customer perceptions
Product design
Defines appearance of product... Sets standards for performance…
Design Process
matches product or service characteristics with customer requ…
34 terms
Operations and Supply chain managment
Was war die erste industrielle Revolut…
Was war die zweite industrielle Revolu…
Was war die dritte industrielle Revolu…
Was ist die 4 Industrielle Revolution?
Originated in England around 1784, following the introduction…
Originated in the USA, following the introduction of electric…
Originated in Japan, uses electronics and IT to achieve furth…
Happening right now, based on Cyber-Physical Systems (The Int…
Was war die erste industrielle Revolut…
Originated in England around 1784, following the introduction…
Was war die zweite industrielle Revolu…
Originated in the USA, following the introduction of electric…
48 terms
Operations and supply chain management
Operations Management
The role of operations management
Value added
Total Quality Management
The business function that plans, organizes, coordinates, and…
is to transform a company's inputs into the finished goods or…
the net increase created during the transformation of inputs…
aggressively seeks to improve product quality by eliminating…
Operations Management
The business function that plans, organizes, coordinates, and…
The role of operations management
is to transform a company's inputs into the finished goods or…
35 terms
Operations and Supply Chain Management
The objective of aggregate planning is…
Which of the following statements is N…
Which of the following is NOT one of t…
What is the process of breaking an agg…
meet forecast demand while minimizing cost over the planning…
S&OP is also called an aggregate plan
A forecast of demand for a reasonable long-term planning peri…
disaggregation
The objective of aggregate planning is…
meet forecast demand while minimizing cost over the planning…
Which of the following statements is N…
S&OP is also called an aggregate plan
12 terms
Operations and Supply Chain Management
True
Earnings per share
Pure goods, Core Goods, Core Services,…
True
The term "value" refers to the relationship between quality a…
Which of the following is not a measure of operations and sup…
The Goods- Services Continuum consists of which set of the fo…
Effectiveness means doing the right things to create the most…
True
The term "value" refers to the relationship between quality a…
Earnings per share
Which of the following is not a measure of operations and sup…
20 terms
Operations and Supply Chain Management
3 Japanese management technique observ…
Where does "quality" Begin for any org…
3 types of decisions made by managers?
What is the numerical term for "24 hou…
Just in time... KanBan... Kaizen
Employees
Strategic, operations, control
8760
3 Japanese management technique observ…
Just in time... KanBan... Kaizen
Where does "quality" Begin for any org…
Employees
30 terms
Operations of supply Chain Management
According to the Episode 2 reading, wh…
Which of the following companies has a…
This type of facility provides a mixin…
This type of storage and fulfillment f…
B
B
B
B
According to the Episode 2 reading, wh…
B
Which of the following companies has a…
B
16 terms
Operations Management Short Exercise - Supply Chain Management
What is Inventory?
Why Does Inventory Matter?
What do you consider when deciding how…
Key Inventory Parameters
Inventory is the raw materials, component parts, work-in-proc…
At a macro level:... -Inventory is one of the biggest corporate…
-Cost of not having it (inventory)... -Cost going to the grocery…
Supply --> ... -Ordering Costs ($) --> Setup costs / time... -Purch…
What is Inventory?
Inventory is the raw materials, component parts, work-in-proc…
Why Does Inventory Matter?
At a macro level:... -Inventory is one of the biggest corporate…
12 terms
Supply Chain Management/ Operations terms
Lead Time
Cycle Time
JIT (Just In Time)
Quality Systems
Number of minutes, hours, or days that must be allowed for th…
The period required to complete one cycle of an operation; or…
Demand driven inventory system in which materials, parts, sub…
Aggregate of the organizational activities, incentives, plans…
Lead Time
Number of minutes, hours, or days that must be allowed for th…
Cycle Time
The period required to complete one cycle of an operation; or…
22 terms
Operations Management Ch 11. Supply Chain Management
Supply Chain Management
Make-or-buy decision
Outsourcing
Vertical Integration
The coordination of all supply chain activities involved in e…
A choice between producing a component or service in-house or…
Transferring a firm's activities that have traditionally been…
Developing the ability to produce goods or services previousl…
Supply Chain Management
The coordination of all supply chain activities involved in e…
Make-or-buy decision
A choice between producing a component or service in-house or…
54 terms
Operations Management - CH 4 - Supply Chain Management
supply chain
supply chain management (SCM)
external suppliers
internal functions
a network of all the activities involved in delivering a fini…
management of the flow of materials from suppliers to custome…
all suppliers providing materials or services to manufacturin…
...
supply chain
a network of all the activities involved in delivering a fini…
supply chain management (SCM)
management of the flow of materials from suppliers to custome…
30 terms
Operations Management Test 2 (Supply Chain Management)
Purchase Order (PO)
Long Term Agreement (LTA)
Blanket PO
Invoice Verification
A formal legal authorization from purchaser to a supplier for…
A document signed by a company and a supplier in which the su…
An agreement as to terms, price, etc. under which specific re…
In the traditional 3 way match process, attempts to match up…
Purchase Order (PO)
A formal legal authorization from purchaser to a supplier for…
Long Term Agreement (LTA)
A document signed by a company and a supplier in which the su…
16 terms
Operations Management Short Exercise - Supply Chain Management
What is Inventory?
Why Does Inventory Matter?
What do you consider when deciding how…
Key Inventory Parameters
Inventory is the raw materials, component parts, work-in-proc…
At a macro level:... -Inventory is one of the biggest corporate…
-Cost of not having it (inventory)... -Cost going to the grocery…
Supply --> ... -Ordering Costs ($) --> Setup costs / time... -Purch…
What is Inventory?
Inventory is the raw materials, component parts, work-in-proc…
Why Does Inventory Matter?
At a macro level:... -Inventory is one of the biggest corporate…
26 terms
Operations Management Chapter 11: Supply Chain Management
Supply Chain
What are 5 needs for Supply Chain Mana…
Bullwhip Effect
What are 4 causes of Bullwhip Effect
The sequence of organizations (their facilities and activitie…
1. Increasing competition (using lean or JIT)... 2. Increasing l…
Demand/order variability gets progressively larger the furthe…
1. Using large order quantities downstream.... 2. Slow/erratic r…
Supply Chain
The sequence of organizations (their facilities and activitie…
What are 5 needs for Supply Chain Mana…
1. Increasing competition (using lean or JIT)... 2. Increasing l…
52 terms
Operations & Supply Chain Management Final
business strategy
business strategy
false
computer systems
Mechanism that identifies the firms target customers, set tim…
Operations and supply chain strategy is a functional strategy…
T/F Operations and supply chain strategy is a functional stra…
Structural elements of a business include:
business strategy
Mechanism that identifies the firms target customers, set tim…
business strategy
Operations and supply chain strategy is a functional strategy…
12 terms
Supply Chain Management/ Operations terms
Lead Time
Cycle Time
JIT (Just In Time)
Quality Systems
Number of minutes, hours, or days that must be allowed for th…
The period required to complete one cycle of an operation; or…
Demand driven inventory system in which materials, parts, sub…
Aggregate of the organizational activities, incentives, plans…
Lead Time
Number of minutes, hours, or days that must be allowed for th…
Cycle Time
The period required to complete one cycle of an operation; or…
26 terms
Global Operations and Supply Chain Management
Supply chain management
Productivity
Sustainability considerations (5)
Sustainable Business Strategy
identification of raw materials, through production, warehous…
input vs output.... * Single factor productivity (1 input toward…
1. Planet... Keep our impact on the planet small, even as we gro…
describes how it will create and sustain value for its curren…
Supply chain management
identification of raw materials, through production, warehous…
Productivity
input vs output.... * Single factor productivity (1 input toward…
99 terms
Supply chain and operations management Exam 1
Operations Management
Supply Chain Management
Upstream
Downstream
The planning, scheduling, and control of the activities that…
The active management of supply chain activities and relation…
Activities positioned earlier in the supply chain.
Activities positioned later in the supply chain.
Operations Management
The planning, scheduling, and control of the activities that…
Supply Chain Management
The active management of supply chain activities and relation…
39 terms
Global Operations and Supply Chain Management
supply chain
outsourcing
supply chain management
offshoring
activities involved in producing products and services and ho…
hiring others to perform some of the noncore activities and d…
efforts to improve efficiency and effectiveness of a firm's i…
decision to relocate activities to foreign locations
supply chain
activities involved in producing products and services and ho…
outsourcing
hiring others to perform some of the noncore activities and d…
54 terms
(Additional) Operations Management and Supply Chain Management
Operations and Supply Chain Management…
The processes that effectively produce…
Operations Management touches what
Operations Management impacts what
the design, operation and improvement of the systems that cre…
Operations Management
the design, activation and improvement of the systems and pro…
the processes whereby resources, flowing within a defined sys…
Operations and Supply Chain Management…
the design, operation and improvement of the systems that cre…
The processes that effectively produce…
Operations Management
8 terms
Operations & Supply Chain Management - Spinler
Outsourcing
Offshoring
Henkels supply chain
Planet
etw. extern abgeben (INTERN -> EXTERN9
Selbstherstellung, aber im Ausland
4 PRIORITÄTEN... 1) Lieferkosten minimieren... 2) Größenvorteile nu…
a) Ressourcen & Energie... b) Abfall & Verschmutzung... c) Ausstoß…
Outsourcing
etw. extern abgeben (INTERN -> EXTERN9
Offshoring
Selbstherstellung, aber im Ausland
Chapter 1 - Introduction to Operations and Supply Chain Management
Operations Function (Operations) -
A Supply Chain -
Transformation Process -
Operations Management -
is the collection of people, technology and systems within an…
is a network of manufacturers and service providers that work…
The traditional way to think about operations. Operations tak…
is the planning, scheduling and control of the activities tha…
Operations Function (Operations) -
is the collection of people, technology and systems within an…
A Supply Chain -
is a network of manufacturers and service providers that work…
74 terms
Strategic Operations and Supply Chain Management
What are the three levels of Operation…
How is operations Strategy different f…
How does Operations strategy help the…
What are the five main competitive obj…
- Strategic Level... - Business Level... - Operational Level
Time scale (e.g capacity decisions)... OM: Short Term (1-12 mont…
The Operations Strategy reconciles the requirements of the ma…
- Quality... - Speed... - Cost... - Flexibility... - Dependability
What are the three levels of Operation…
- Strategic Level... - Business Level... - Operational Level
How is operations Strategy different f…
Time scale (e.g capacity decisions)... OM: Short Term (1-12 mont…
54 terms
Introduction Operations Management and Supply Chain Management
Operations Management def
The processes that effectively produce…
Operations Management touches what
Operations Management impacts what
The processes that effectively produce, transform, and delive…
Operations Management
the design, activation and improvement of the systems and pro…
the processes whereby resources, flowing within a defined sys…
Operations Management def
The processes that effectively produce, transform, and delive…
The processes that effectively produce…
Operations Management
37 terms
Operations and Supply Chain Management Test One
Operations and supply chain management
Planning
Sourcing
Making
the design, operation, and improvement of the systems that cr…
consists of the processes needed to operate an existing suppl…
involves the selection of suppliers that will deliver the goo…
is where the major product is produced or the service provide…
Operations and supply chain management
the design, operation, and improvement of the systems that cr…
Planning
consists of the processes needed to operate an existing suppl…
21 terms
Strategic Operations and Supply Chain Management
Three Levels of Operations Strategy
How is Operations Management different…
How do you achieve strategic reconcili…
What are the five main performance obj…
- Supply Network (Flow between operations)... - Operation (Flow…
Timescale: ... - Mgmt = short term (1-12 months)... - Strat = lon…
By combining operations resources with market requirements
- Quality... - Speed... - Cost... - Flexibility... - Dependability
Three Levels of Operations Strategy
- Supply Network (Flow between operations)... - Operation (Flow…
How is Operations Management different…
Timescale: ... - Mgmt = short term (1-12 months)... - Strat = lon…
Operations Management - Chapter 4 - Supply Chain Management
supply chain
supply chain management
external suppliers
internal functions
a network of all the activities involved in delivering a fini…
management of the flow of materials from suppliers to custome…
all suppliers providing materials or services to manufacturin…
activities performed by the final product company, such as pr…
supply chain
a network of all the activities involved in delivering a fini…
supply chain management
management of the flow of materials from suppliers to custome…
18 terms
Chapter 1: Operations and Supply Chain Management
Operations and Supply Chain Management…
Operations and Supply Chain Management…
operations
supply chain
The design, operation, and improvement of the systems that cr…
A functional field of business that is concerned with the man…
a part of OSCM that involves the manufacturing and service pr…
a part of OSCM that describes the processes that move informa…
Operations and Supply Chain Management…
The design, operation, and improvement of the systems that cr…
Operations and Supply Chain Management…
A functional field of business that is concerned with the man…
127 terms
Tourism in Supply Chain and Operation Management
Define "operation management."
Define "transformation system."
What are the four objectives of operat…
What do operation performance objectiv…
The design and control of transformation systems that deliver…
A system where input is transformed into output in a certain…
Costs, quality, time, and flexibility.
Operation performance objectives determine the organization's…
Define "operation management."
The design and control of transformation systems that deliver…
Define "transformation system."
A system where input is transformed into output in a certain…
55 terms
Operations Management Chapter 15 - Supply Chain Management
supply chain
upstream chain
downstream chain
numbered tiers
sequence of activities and enterprises involved in producing…
organizations and activities between enterprise and source of…
organizations and activities between enterprise and final cus…
method of identifying and managing upstream suppliers of an e…
supply chain
sequence of activities and enterprises involved in producing…
upstream chain
organizations and activities between enterprise and source of…
23 terms
Chapter 2 Operations and Supply Chain Management
Shareholders:
Stakeholders:
Triple Bottom Line :
Social:
Those individuals or companies that legally own one or more s…
Those individuals or organizations who are influenced, either…
Social... Economic... Environmental
pertains to fair and beneficial business practices toward lab…
Shareholders:
Those individuals or companies that legally own one or more s…
Stakeholders:
Those individuals or organizations who are influenced, either…
9 terms
operation and supply chain management 1
supply chain
operations
process
planning
supply chain refers to processes that move information and ma…
refers to manufacturing and service processes that are used t…
planning, sourcing, making, delivering, returning
consists of the processes needed to operate and exiting suppl…
supply chain
supply chain refers to processes that move information and ma…
operations
refers to manufacturing and service processes that are used t…
36 terms
Eras of Operation and Supply Chain Management
craft production
craft production
craft production
craft production
prior to the Industrial Revolution
most consumer goods produced by craftsmen in shop settings
1 person has all the skills to make the product from start to…
each unit is unique (handmade)
craft production
prior to the Industrial Revolution
craft production
most consumer goods produced by craftsmen in shop settings
12 terms
Supply Chain/ Operations: Understand the Role of Supply Chain Management/Operations in Business
Lead Time
Cycle Time
JIT
Quality Systems
Number of minutes, hours, or days that must be allowed for th…
The period required to complete one cycle of an operation; or…
Demand driven inventory system in which materials, parts, sub…
Aggregate of the organizational activities, incentives, plans…
Lead Time
Number of minutes, hours, or days that must be allowed for th…
Cycle Time
The period required to complete one cycle of an operation; or…
26 terms
Managing Operations Across the Supply Chain..ch.3
Process
Process thinking
Juran's Law
Operation (Change)
a system of structured activities that use resources to chang…
a way of viewing activities in an organization as processes r…
a key premise of process thinking: 15% of operational problem…
an activity that changes an output
Process
a system of structured activities that use resources to chang…
Process thinking
a way of viewing activities in an organization as processes r…
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