Study sets matching "telephone chapter 2"

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Study sets matching "telephone chapter 2"

Chapter 2: Computer and Telephone
un ordinateur
un clavier
un écran
une disquette
a computer
keyboard
screen
floppy disk
un ordinateur
a computer
un clavier
keyboard
10 terms
[TSP] Chapter 2: Telephone Salespeople
curt
demoralize
dilemma
inclination
(adj) rudely brief
(v) to discourage
(n) a hard choice
(n) a preference
curt
(adj) rudely brief
demoralize
(v) to discourage
18 terms
Chapter 2 (telephone-condition)
电话... telephone; phone call
打电话... make a phone call; call
一切... all; every; everything
顺利... smooth; successful
diànhuà
dǎdiànhuà
yíqiè
shùnlì
电话... telephone; phone call
diànhuà
打电话... make a phone call; call
dǎdiànhuà
7 terms
Chapter 2: Telephone Operating Procedures Objectives
Basic information required to determin…
Identify characteristics of a person i…
Use of words and terms associated with…
Identification of information and item…
Basic and intitial complaint-screening information to obtain…
Physical responses:... -shock, numbness... -crying... -hyperactivity... -…
...
-Any working crimes in progress... -Officers/detectives marked o…
Basic information required to determin…
Basic and intitial complaint-screening information to obtain…
Identify characteristics of a person i…
Physical responses:... -shock, numbness... -crying... -hyperactivity... -…
5 terms
Nakama 2 Chapter 2 telephone coversation
まちがえました
〜のおたくでしょうか
〜ともうしますが、〜はいらっしゃいますか
いまちょっといないんですが
I made a mistake.
Is this ...'s residence?
I am..., is ... at home?
... is not at home now.
まちがえました
I made a mistake.
〜のおたくでしょうか
Is this ...'s residence?
10 terms
Improving Unit 1 Chapter 2: Telephone Salespeople
curt
demoralize
dilemma
inclination
To cut short
to discourage, dishearten, or lower the morale of
(n.) a difficult or perplexing situation or problem
tendency
curt
To cut short
demoralize
to discourage, dishearten, or lower the morale of
11 terms
French 3 Chapter 2, telephone vocab
un téléphone sans fil
le combiné
un afficheur
la sonnerie
a cordless telephone
receiver
caller id
the ring (ring tone)
un téléphone sans fil
a cordless telephone
le combiné
receiver
14 terms
French 3 Chapter 2 Telephone etiquette
Bonjour, est-ce que je pourrais parler…
Un instant.
Ne quittez pas.
Je vous le passe.
Hello, could I talk to Sylvie please?
Just a minute.
Hold on.
I'll put him on.
Bonjour, est-ce que je pourrais parler…
Hello, could I talk to Sylvie please?
Un instant.
Just a minute.
15 terms
Let's Speak VN - Chapter 2 - Addresses and telephone numbers
bang; tiểu bang
đường
phố
địa chỉ
state
street
streets with business establishment - Northern dialect
address
bang; tiểu bang
state
đường
street
10 terms
TSP Ms. Akopyan, Chapter 2: Telephone Salespeople
irate
demoralized
zeal
sabotaged
very angry
lowered the spirits of
intense enthusiasm
deliberately damaged
irate
very angry
demoralized
lowered the spirits of
Chapter 2 Vocab 2 Telephone and Work Vocab 11/23/15
un afficheur
allô
avoir de l'expérience
une (petite) annonce
part of phone that gives caller ID
Hello (on phone only)
to have experience
a want ad
un afficheur
part of phone that gives caller ID
allô
Hello (on phone only)
TSP Ms. Akopyan, Chapter 2: Telephone Salespeople
irate
demoralized
zeal
sabotaged
very angry
lowered the spirits of
intense enthusiasm
deliberately damaged
irate
very angry
demoralized
lowered the spirits of
10 terms
TSP Per.4 Ms.Akopyan, Chapter 2: Telephone Salespeople
Irate
Retorted
Curt
Wary
very angry
replied in a quick, sharp, or witty way
rudely brief
cautious
Irate
very angry
Retorted
replied in a quick, sharp, or witty way
Chapter 6 Telephone Procedures
Voice Mail
Toll Call
Speakerphone
Telecommunication
type of answering system used to store and forward messages f…
telephone call for which charges apply
Telephone with a microphone designed for hands-free communica…
transmission of voice and/or data using telephone lines or wi…
Voice Mail
type of answering system used to store and forward messages f…
Toll Call
telephone call for which charges apply
23 terms
Chapter Two Telephone Vocab
Diga/Dígame
Bueno
¿Aló?
por favor, ¿está...?
Hello
Hello
Hello
Is...home, please?
Diga/Dígame
Hello
Bueno
Hello
7 terms
unit 2: telephone
Allô
attends une minute !
C'est de la part de qui ?
C'est quel numéro ?
hello
wait a minute!
Who is calling?
Which number?
Allô
hello
attends une minute !
wait a minute!
14 terms
Chapter 2: Telephone Etiquette Oral Exam
Слушаю! (я вас слушаю!)
Здравствуйте
Это говорит ...
Будьте добры... (+ name in the accusat…
I'm listening! (I am listening to you!)
Hello
This is ... speaking
Be good (and call to the phone.)
Слушаю! (я вас слушаю!)
I'm listening! (I am listening to you!)
Здравствуйте
Hello
13 terms
Telephone 2
Branch office
Several times
Wrong number
Voice massage
Văn phòng chi nhánh/đại diện
Vài lần
Số sai
Tin nhắn thoại
Branch office
Văn phòng chi nhánh/đại diện
Several times
Vài lần
11 terms
Let's Speak VN - Chapter 2 - Addresses and telephone numbers
bang; tiểu bang
đường
phố
địa chỉ
state
street
streets with business establishment - Northern dialect
address
bang; tiểu bang
state
đường
street
20 terms
Telephone (2)
Извините, он сейчас на встрече
Извините, здесь нет такого ..
Он занят в данный момент
Извините, его сегодня нет в офисе
I'm afraid he's in a meeting at the moment... (aɪm əˈfreɪd hiːz…
I'm sorry. There's nobody here by that name... (aɪm ˈsɒri. ðeəz…
He's not available at the moment... (hiːz nɒt əˈveɪləbl æt ðə ˈm…
I'm sorry. He's out of the office today... (aɪm ˈsɒri. hiːz aʊt…
Извините, он сейчас на встрече
I'm afraid he's in a meeting at the moment... (aɪm əˈfreɪd hiːz…
Извините, здесь нет такого ..
I'm sorry. There's nobody here by that name... (aɪm ˈsɒri. ðeəz…
Book 2 (Chapter 7) - Telephone
Qǐngwèn nǐ bàba zài jiā ma?... (请问 你 爸爸 在…
Tā zài. Wǒ qù jiào tā.... (他 在。我 去 叫 他。)
Tā bú zài. Nín shì nǎ wèi?... (他 不 在。您 是…
Nǐ māma shénme shíhou huílái?... (你 妈妈 什么…
Excuse me, is your dad home?
He is. I will go and call him.
He is not. Who is speaking?
When is your mother coming back?
Qǐngwèn nǐ bàba zài jiā ma?... (请问 你 爸爸 在…
Excuse me, is your dad home?
Tā zài. Wǒ qù jiào tā.... (他 在。我 去 叫 他。)
He is. I will go and call him.
19 terms
Chapter 12 mot 2 telephone
the telephone
a portable telephone
a piece of money
an answering machine
le téléphone
un portable
une pièce de monnaie
un répondeur automatique
the telephone
le téléphone
a portable telephone
un portable
22 terms
Chapter 9 Telephone Techniques
Clarity
Competent
Cultivate
Diction
The quality or state of being clear
Having adequate abilities or qualities; having the capacity t…
to foster the growth of; to improve by labor; care, or study
The choice of words, especially with regard to clearness, cor…
Clarity
The quality or state of being clear
Competent
Having adequate abilities or qualities; having the capacity t…
20 terms
Telephone (2)
Извините, он сейчас на встрече
Извините, здесь нет такого ..
Он занят в данный момент
Извините, его сегодня нет в офисе
I'm afraid he's in a meeting at the moment... (aɪm əˈfreɪd hiːz…
I'm sorry. There's nobody here by that name... (aɪm ˈsɒri. ðeəz…
He's not available at the moment... (hiːz nɒt əˈveɪləbl æt ðə ˈm…
I'm sorry. He's out of the office today... (aɪm ˈsɒri. hiːz aʊt…
Извините, он сейчас на встрече
I'm afraid he's in a meeting at the moment... (aɪm əˈfreɪd hiːz…
Извините, здесь нет такого ..
I'm sorry. There's nobody here by that name... (aɪm ˈsɒri. ðeəz…
Telephone Techniques Chapter 8
established patients, new patients, re…
multiple-line telephone
multiple-line telephone
headset
what are the sources of most calls
even the smallest of healthcare facility has at least two tel…
allows you to transfer calls and possibly set up conference c…
can improve your ergonomics and improve neck strain... combinati…
established patients, new patients, re…
what are the sources of most calls
multiple-line telephone
even the smallest of healthcare facility has at least two tel…
112 terms
2: Telephone
Número de ochocientos
Contestador telefónico
Código de área
Teléfono celular/El cel
800 number
Answering machine
area code
cellular phone
Número de ochocientos
800 number
Contestador telefónico
Answering machine
16 terms
Telephone Dialogue 2
Directorate General for Criminal Affai…
foreign private person/ individual
It's Brian Brown here.
I actually wanted to speak to Mr Fehér.
A NAV Bűnügyi Főigazgatósága
külföldi magánszemély
Brian Brown vagyok.
Valójában Fehér úrral szeretnék beszélni.
Directorate General for Criminal Affai…
A NAV Bűnügyi Főigazgatósága
foreign private person/ individual
külföldi magánszemély
Telephone 2
Allo ?
attendre
la sonnerie
la ligne occupee
Hello?
To Wait
Ringtone
Busy Line
Allo ?
Hello?
attendre
To Wait
76 terms
Module 3 Lesson 2 Telephone
annuaire (n.m.)
appareil/appareil téléphonique (n.m.)
cabine téléphonique (n.f.)
carte téléphonique (n.f.)
phone directory
telephone
phone booth
phone card
annuaire (n.m.)
phone directory
appareil/appareil téléphonique (n.m.)
telephone
Chapter 13 telephone techniques
Tha first thing you should do when ans…
What types of calls can MA answers
Has types of call require de Doctors p…
If you are uncertain about whether to…
Great the person and say the name of the office doctor.
CMA answer appoiment call and billing inquiries x ray in labo…
Doctor can personal call, call from others doctors, report fr…
Making an appoiment to come in to the office
Tha first thing you should do when ans…
Great the person and say the name of the office doctor.
What types of calls can MA answers
CMA answer appoiment call and billing inquiries x ray in labo…
20 terms
Telephone Fraud (Banking. Telephoning) CLB 2
elderly person
broke
trick (v)
fraud
a senior person
having no money
to lie to someone so that person will do something
the crime of lying to take money or something from someone
elderly person
a senior person
broke
having no money
37 terms
téléphone page 2
der Fotoapparat
die Videokamera
die Webcam
der DVD-Player
l'appareil photo
la caméra video
la web-cam
le lecteur DVD
der Fotoapparat
l'appareil photo
die Videokamera
la caméra video
26 terms
Chapter 7 Telephone procedures
Hands free telephone
Conference call
Speaker phone
Call forwarding
allow medical assistants to conduct calls away from the telep…
feature allows two or more parties to speak on the same phone…
broadcasts the speakers voice from the unit, helps when more…
automatically routes incoming calls to other telephone numbers
Hands free telephone
allow medical assistants to conduct calls away from the telep…
Conference call
feature allows two or more parties to speak on the same phone…
MODULE 3: LESSON 2: TELEPHONE
annuaire (n.m.)
appareil/appareil téléphonique (n.m.)
cabine téléphonique (n.f.)
carte téléphonique (n.f.)
phone directory
telephone
phone booth
phone card
annuaire (n.m.)
phone directory
appareil/appareil téléphonique (n.m.)
telephone
39 terms
Mod 3 Chap 2 - Telephone
un annuaire
un appareil (appareil téléphonique)
une cabine téléphonique
une carte téléphonique
a phone directory
telephone
a phone booth
a phone card
un annuaire
a phone directory
un appareil (appareil téléphonique)
telephone
48 terms
Chapter 7: telephone Techniques HW
enunciation
Determining the order in which to take…
The time of day
third
Clearly pronouncing and articulating words is called​ _______…
What is telephone​ triage?
Which of the following would not be included in the medical​…
It is important to answer the telephone in a medical office b…
enunciation
Clearly pronouncing and articulating words is called​ _______…
Determining the order in which to take…
What is telephone​ triage?
76 terms
Module 3 Lesson 2 Telephone
annuaire (n.m.)
appareil/appareil téléphonique (n.m.)
cabine téléphonique (n.f.)
carte téléphonique (n.f.)
phone directory
telephone
phone booth
phone card
annuaire (n.m.)
phone directory
appareil/appareil téléphonique (n.m.)
telephone
62 terms
Chapter 3: Telephone
un ordinateur
un clavier
un écran
une disquette
a computer
a keyboard
a screen
a diskette
un ordinateur
a computer
un clavier
a keyboard
21 terms
Le Telephone 2
allô
allô oui
pourrais-je parler à...?
s'il vous plait
hello
hello yes
May I speak to...
please
allô
hello
allô oui
hello yes
Chapter 6: Telephone
携帯電話
公衆電話
国際電話
ダイヤする
Cell phone
Public phone
International call
To dial
携帯電話
Cell phone
公衆電話
Public phone
5 terms
Lesson 2 - Telephone Numbers
Odenwa bango wa (nan ban desu ka)
815 no 4321 desu
keitai
keitai wa nan ban desu ka
what is your telephone number?
it is 815-4321
cellphone
what is your cellphone number?
Odenwa bango wa (nan ban desu ka)
what is your telephone number?
815 no 4321 desu
it is 815-4321
11 terms
telephone vocab chapter 11
attenda in linea per favore
ce il signor
chi e? (Chi parla)
da parte di chi
please hold
is mr. __ there
who is calling
on behalf of whom?
attenda in linea per favore
please hold
ce il signor
is mr. __ there
8 terms
Chapter 13 Key Terms Telephone Techniques
automated voice response unit
enunciation
etiquette
interactive pager
Automated answering unit with a recorded voice that offers th…
Clear and distinct speaking.
Good manners.
A pager designed for two-way communication. The pager screen…
automated voice response unit
Automated answering unit with a recorded voice that offers th…
enunciation
Clear and distinct speaking.
19 terms
Dialogue - Telephone (Part 2)
טֶלֶפוֹן סֶלוּלָרִי
מְטַיְילִים
אֲנַחְנוּ מְטַיְילִים הַרְבֵּה בְּיִשׂ…
לְכַבּוֹת
a cellular phone
tour (m. plur)
we tour a lot in Israel
to turn off
טֶלֶפוֹן סֶלוּלָרִי
a cellular phone
מְטַיְילִים
tour (m. plur)
Chapter 7 - Telephone Techniques
Answering Service
Automated Assistance Program
Caller ID
Clarity
This service can be in effect 24 hours a day or just at desig…
A telephone system that directs callers to the appropriate pe…
This function allows for telephone owners to know who is call…
Refers to the quality or state of being understand.
Answering Service
This service can be in effect 24 hours a day or just at desig…
Automated Assistance Program
A telephone system that directs callers to the appropriate pe…
98 terms
Spanish 3 Honors Train Station, Telephone, and Aeropuerto II and Chapter 2/APV1
estación de ferrocarril
horario
salida
llegada
train station
schedule
exit, departure
entrance, arrival
estación de ferrocarril
train station
horario
schedule
17 terms
Telephone Communications - Chapter 6
Telecommunications
Modem
Facsimile
Telephony
Electronic transfer of data over a distance.
Conversion device for digital and analog data.
Technology used to send images (text, photographs, drawings)…
The integration of computer and telephone technologies.
Telecommunications
Electronic transfer of data over a distance.
Modem
Conversion device for digital and analog data.
Module 2 Telephone
Network elements
access services
Digital loop carrier
broadband (countries)
CPE (terminal) CO (node) ... -lines connect terminals to nodes,…
residential, business, leased, trunks... -local exchange provide…
deployed in access plant, reduces # of copper pairs and exten…
-Top DSL countries: Finland, China, Iceland, Norway (NOT USA)
Network elements
CPE (terminal) CO (node) ... -lines connect terminals to nodes,…
access services
residential, business, leased, trunks... -local exchange provide…
Chapter 13: Telephone Techniques
automated voice response unit
enunciation
etiquette
telephone etiquette
automated telephone answering unit/system with a recorded voi…
clear and distinct speaking ~~is the opposite of mumbling... (…
good manners
handling all calls politely and professionally using good man…
automated voice response unit
automated telephone answering unit/system with a recorded voi…
enunciation
clear and distinct speaking ~~is the opposite of mumbling... (…
Chapter 7: Telephone Techinques
Telephone Techniques
Answering the Telephone
Techniques to Use While Answering the…
Smile
- Provided a script for you to follow when answering the tele…
- Frequently determines how the conversation will flow... - The…
- Smiling ... - Greetings... - Speech ... - Identify the Caller ... - Lis…
- Always answer the telephone with one
Telephone Techniques
- Provided a script for you to follow when answering the tele…
Answering the Telephone
- Frequently determines how the conversation will flow... - The…
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