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Operation Health Management Quiz 6
Terms in this set (15)
Productive hours exclude which of the following?
Measurement of productivity in hospitals is not as common as in other industries
Trial and error is common in developing labor schedules, but rarely does it produce efficient or optimal labor costs
Efficiency and effectiveness are terms that can be used interchangeably
Operations planning should be a continuous process.
Common productivity metrics in hospitals include:
Hospital man-hours per discharge
The process of planning is more important than the product.
Capital has little impact in a production function.
Common issues in productivity measurement for hospitals include:
Quality of data
Activity indicators accurately capture all inputs to a production function.
Many hospitals and healthcare organizations carefully plan operations.
Hospitals do not need to seek consistency in output measurement, since all outputs are similar.
Performance metrics should focus on:
All areas of the business
The process of crafting operational strategy include all of the following except:
Generate tactical alternatives
Breakeven analysis includes:
All of the above are elements of breakeven analysis
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