2.2d TEST YOURSELF on HBR: How to Stop Saying "Um" "Ah"

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defensive
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Terms in this set (41)
defensive
trying to protect someone or something from harm or attack.

1. Pauses aren't always a __________ tactic.
tactic
a planned method for achieving a particular result.

1. Pauses aren't always a defensive _____.
strategically
in a way that relates to what an organization, country, etc. wants to achieve and how it plans actions and uses resources to do this.

1. _______________ placed silence can build suspense, emphasize a point, or give the audience time to absorb a key insight.
build
to develop something gradually so that it becomes larger, more powerful, more successful

1. Strategically placed silence can __________ suspense, emphasize a point, or give the audience time to absorb a key insight.
suspense
the feeling of excitement or nervousness that you have when you are waiting for something to happen and are uncertain about what it is going to be.

1. Strategically placed silence can build __________, emphasize a point, or give the audience time to absorb a key insight.
emphasize a point
to state or show that something is especially important or deserves special attention.

1. Strategically placed silence can build suspense, __________ _____ __________, or give the audience time to absorb a key insight.
absorb

verb
to take something in, especially gradually

1. Strategically placed silence can build suspense, emphasize a point, or give the audience time to ________ a key insight.
key
very important and having a lot of influence on people or things.

1. Used sparingly and effectively, filler words can make you more relatable to your audience, give you time to catch your breath and emphasize __________ points.
2. Strategically placed silence can build suspense, emphasize a point, or give the audience time to absorb a __________insight.
insight
a clear, deep, and sometimes sudden understanding of a complicated problem or situation, or the ability to have such an understanding.

1. Strategically placed silence can build suspense, emphasize a point, or give the audience time to absorb a key __________.
give someone a chance
To allow someone the opportunity to do something

1. Like filler words, pauses _____ _____ ___ _______ to take a break and figure out what comes next.
take a break
to stop doing something for a short period of time

1. Like filler words, pauses give you a chance to __________ ____ ___________ and figure out what comes next.
figure something out
to understand or solve something.

1. Like filler words, pauses give you a chance to take a break and __________ _____ what comes next.
however
despite this; nevertheless.

1. __________, a pause makes you sound confident and in control, whereas overused filler words are distracting and make you sound as if you don't know what to say.
in control
able to direct a situation, person, or activity.

1. However, a pause makes you sound confident and _____ __________, whereas overused filler words are distracting and make you sound as if you don't know what to say.
overused
to use something too often or too much

1. However, a pause makes you sound confident and in control, whereas __________ filler words are distracting and make you sound as if you don't know what to say.