3.2c LEARN from The Power of Listening

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the simple power of listening

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Terms in this set (31)
rapport nouna good understanding of someone and an ability to communicate well with them 1. It helps us build rapport.build trust phrasean activity of developing a connection with someone so that you believe that they are honest and sincere and will not deliberately do anything to harm you 1. It builds trust.concession nounsomething that you agree to give someone or allow them to do, especially in order to end an argument or disagreement 1. In short, listening may be the cheapest concession we can make in a negotiation.golden key idiomrefers to something that is valuable, mostly money but can refer to other things as well 1. Listening may be the golden key that opens the door to human relationships.relationship nounthe way in which two or more companies, countries, or people behave towards each other 1. Listening may be the golden key that opens the door to human relationships. 2. In the course of my mediation work, I personally witnessed the enormous cost of conflict, the broken relationships, families, the stressed-out workplaces, the ruinous lawsuits, and the senseless wars. 3. With the simple power of listening now, we can transform our relationships, our families, and our world for the better, ear by ear.turns out phrasal verbto be known or discovered finally and surprisingly 1. It turns out that we often take listening for granted as something easy and natural.take for granted idiomto never think about something because you believe it will always be available or stay exactly the same 1. It turns out that we often take listening for granted as something easy and natural.at least in my experience phrasefrom my perspective, from my interactions 1. But in fact, at least in my experience, real genuine listening is something that needs to be learned and practiced every day.genuine adjsomething is real and exactly what it appears to be, not fake 1. Listening can be a chain reaction in which each person who is genuinely listened to feels naturally inspired to listen to the next. 2. In genuine listening, however, the spotlight moves to the other person. 3. In genuine listening, we listen not just for what's being said, but for what's not being said. 4. But in fact, at least in my experience, real genuine listening is something that needs to be learned and practiced every day.in other words phraseto explain it more clearly 1. In other words, an age of true communication. 2. In other words, the focus is on us.spotlight nounin a position where a person is receiving a lot of attention, as if a bright light is shining on them 1. If something spotlights a particular situation, it directs public attention to it. In other words, the focus is on us. 2. In genuine listening, however, the spotlight moves to the other person.move to phrasal verbto change from a particular system, activity, etc. to another 1. In genuine listening, however, the spotlight moves to the other person.focus verbthe main object or interest, or the attention given something 1. In other words, the focus is on us.put ourselves in their shoes phraseto imagine how someone else feels in a difficult situation 1. We put ourselves in their shoes.tune into something phrasal verbto have a good understanding of what is happening in a situation or what other people are thinking. 1. We tune into their wavelength.wavelength nounthe way in which someone is thinking 1. We tune into their wavelength.listen from within phrasal verbto hear something internally We listen from within their frame of reference, not just ours.frame of reference idioma set of ideas or facts that a person accepts and that influences the person's behavior, opinions, or decisions. 1. We listen from within their frame of reference, not just ours.behind the words idiomlistening for what is meant but not being said, or people often use words that mean one thing when they are really saying something else 1. Listen to the human being behind the words. 2. I was hearing the human being behind the words, not just the champion businessman. 3. We listen not just to the words, but to what's behind the words.underlying adjreal but not immediately obvious 1. We listen for the underlying emotions, feelings, and needs.emotion nouna strong feeling such as love or anger, or strong feelings in general 1. By paying attention to those sensations and emotions, I was able to let them go so that I could truly listen to President Chavez. 2. We listen for the underlying emotions, feelings, and needs. We listen for what that person really needs or wants.