2.2b TEST YOURSELF with Vocabulary from HBR: How to Stop Saying "Um" "Ah"

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Terms in this set (30)
pinpoint
to discover or establish something exactly.

1. We know it's hard to pay attention to a speaker when every third word is a filler, but it can be difficult to __________ exactly how those verbal crutches are affecting our experience.
sample
a small amount of a substance or product that is tested to find out whether it is good, whether it contains a particular substance, etc.

1. We analyzed over 4,000 spoken communication __________in our database to identify how much speakers are relying on filler words and how those words are affecting the way their audiences perceive them.
identify
to find and be able to describe someone or something.

1. We analyzed over 4,000 spoken communication samples in our database to __________ how much speakers are relying on filler words and how those words are affecting the way their audiences perceive them.
2. As you prepare for your next presentation, __________ the words you lean on most, and train yourself to avoid them.
3. To __________ your crutch words, videotape or review a transcript of your most recent talk, and determine what vocal fillers you rely on most.
rely on
to depend on or trust someone or something.

1. We analyzed over 4,000 spoken communication samples in our database to identify how much speakers are __________ ______ filler words and how those words are affecting the way their audiences perceive them.
perceive
to think of something in a particular way.

1. We analyzed over 4,000 spoken communication samples in our database to identify how much speakers are relying on filler words and how those words are affecting the way their audiences __________ them.
excessive
too much or too many.

1. While we found that the __________ use of fillers can negatively influence audiences in many ways, three critical factors are significantly negatively correlated with too many fillers.
negatively
in a bad or harmful way.

1. While we found that the excessive use of fillers can negatively influence audiences in many ways, three critical factors are significantly __________ correlated with too many fillers.
get your message across
to make someone understand.

1. To __________ __________ __________ __________ effectively, you have to keep your audience engaged.
effectively
in a way that successfully achieves the result that you want.

1. Used sparingly and __________, filler words can make you more relatable to your audience, give you time to catch your breath and emphasize key points.
2. To get your message across __________, you have to keep your audience engaged.
influence
the power to have an effect on people or things, or a person or thing that is able to do this

1. While we found that the excessive use of fillers can __________ __________ audiences in many ways, three critical factors are significantly negatively correlated with too many fillers.
criticalExtremely important to the progress or success of something. 1. 1. Seek regular feedback from teachers and mentors while you practice an important speech or work on a __________ business proposal. 2. It is __________ that a CEO has great communication skills to be an effective leader. 3. This is a __________ step in the implementation phase. 4. The CFO made a number of __________ decisions that benefitted the company. 5. It is __________ that a CEO provides great leadership to an organization.factorsone of several things that affects or influences a situation. 1. While we found that the excessive use of fillers can negatively influence audiences in many ways, three critical __________ are significantly negatively correlated with too many fillers.significantlyin a way that is easy to see or by a large amount. 1. While we found that the excessive use of fillers can negatively influence audiences in many ways, three critical factors are __________ negatively correlated with too many fillers.engagedinvolved and attentive 1. To get your message across effectively, you have to keep your audience __________.hang ontoto give careful attention to something, especially something that someone says. 1. When you use excessive fillers, audiences are less likely to __________ __________ __________ __________ __________ because the fillers get in the way of the emotional stories or fascinating research you're trying to share.get in the way ofto make it difficult for it to happen, continue, or be appreciated properly 1. When you use excessive fillers, audiences are less likely to hang onto your every word because the fillers __________ __________ __________ __________ of the emotional stories or fascinating research you're trying to share.fascinatingextremely interesting. 1. When you use excessive fillers, audiences are less likely to hang onto your every word because the fillers get in the way of the emotional stories or __________ research you're trying to share.emotionalconnected with or showing feelings. 1. When you use excessive fillers, audiences are less likely to hang onto your every word because the fillers get in the way of the __________ __________ or fascinating research you're trying to share. Collocations: ______________ stories ______________ employeesshareto tell someone else about your thoughts, feelings, ideas, etc. 1. When you use excessive fillers, audiences are less likely to hang onto your every word because the fillers get in the way of the emotional stories or fascinating research you're trying to __________.casual conversationtalking with people in an informal way 1. While of course, most people use fillers in __________ __________, when you bring them with you to the microphone, they distract from your core personality and make you sound nervous, distracted, or disengaged rather than authentic.corethe basic and most important part of something 1. While of course most people use fillers in casual conversation, when you bring them with you to the microphone, they distract from your __________ personality and make you sound nervous, distracted, or disengaged rather than authentic.authenticbeing what it is claimed to be; genuine. 1. While of course most people use fillers in casual conversation, when you bring them with you to the microphone, they distract from your core personality and make you sound nervous, distracted, or disengaged rather than __________.disengagednot feeling interested or involved in something. 1. While of course most people use fillers in casual conversation, when you bring them with you to the microphone, they distract from your core personality and make you sound nervous, distracted, or __________ rather than authentic.rather thaninstead of; used especially when you prefer one thing to another. 1. While of course, most people use fillers in casual conversation, when you bring them with you to the microphone, they distract from your core personality and make you sound nervous, distracted, or disengaged __________ __________ authentic. 2. Then, next time you're in front of an audience, use silence to gather your thoughts,__________ __________ filling the air with sound.filter throughto remove something you don't want 1. Unfortunately, __________ __________ crutch words to catch the important parts requires more cognitive effort than audiences are willing to put forthbe willing toready and willing to take action on something 1. Unfortunately, filtering through crutch words to catch the important parts requires more cognitive effort than audiences are __________ __________ put forth.put forthto suggest an idea for consideration. 1. Unfortunately, filtering through crutch words to catch the important parts requires more cognitive effort than audiences are willing to __________ __________.tune outto stop paying attention to something or someone. 1. So too many fillers will likely mean they'll __________ __________ in favor of an easier cognitive task —such as thinking about their to-do lists.cognitiverelating to or involving the processes of thinking and reasoning 1. So too many fillers will likely mean they'll tune out in favor of an easier __________ task —such as thinking about their to-do lists.taska piece of work that needs to be done, especially one that is a regular part of someone's job. 1. So too many fillers will likely mean they'll tune out in favor of an easier cognitive ________ —such as thinking about their to-do lists.