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HCI

Terms in this set (286)

Which of the following is Experiments for research
A Conditions controlled as much as possible
B Results validated statistically
C Improve products
D Usually not completely replicable
b Results validated statistically
Which of the following is Usability testing
A. Must be replicable
B. Procedure planned
C. Scientific reported to scientific community
D. Results validated statistically
B. Procedure planned
Useful feedback in response to?
A. User input
B. How to create new algorithm
C. How to create quality user experiences
D. How to follow process of software engineering
A. User input
In ethical aspect of evaluation, the participants do not have the right to
A. Use the result of the study
B. Know what will happen to the findings
C. Know the goals of the study
D. Privacy of personal information
A. Use the result of the study
Which basic activity in Interaction Design is the process of determining the usability and acceptability of a product or a design?
A. Identifying needs and establishing requirements( activity in Interaction Design is fundamental to a user - centered approach)

B. Developing alternative designs ( activity in Interaction Design can be broken up into 2 sub-activities: Conceptual design and Physical design)

C. Building interactive versions of the designs ( activity in Interaction Design creates interactive versions of the design to be built)

D. Evaluating designs
D. Evaluating designs
Which of following is FALSE:
A. Prototypes can be used in design to explore ideas (p 576)
B. Scenarios are used for expressing proposed or imagined situations to help in conceptual design (p554)
C. Prototype are used for expressing proposed or imagined situations to help in conceptual design
D. Scenarios can be used in design to explore ideas (p 576)
C. Prototype are used for expressing proposed or imagined situations to help in conceptual design
How many cognitive fameworks:
A.3
B.5 (trong sách ghi 6 )
Nếu k có 6 thì khoanh 5
B.5
FATAL, ERROR , INVALID are the guideline for designing good error message ?
A. True
B. False
B. False
Memorability refers to
A. how good a product is at doing what it is supposed to do. (Effectiveness)
B. the way the product supports users in carrying out their tasks. (Efficiency)
C. how easy a system is to learn to use. (learning)
D. how easy a product is to remember how to use, once learned.
D. how easy a product is to remember how to use, once lea
Attention, perception and recognition are parts of?
A. Design principles
B. Cognition
C. Process
D. None of above
B. Cognition
Which provide another way of framing and informing design and research?
A Usability and user experience
B Developer experience
C Theories , models , frameworks
D Learning many algorithms
C Theories , models , frameworks
When working with the DECIDE framework, it is common to:
A. Moving backwards and forwards between items
B. None of the others
C. Moving backwards between items
D. Moving forwards between items
A. Moving backwards and forwards between items
"What kinds of interface support have been provide to help users remember how to carry out tasks. especially for products and operations they use infrequently?". Which usability goal is this question for?
A. Memorability
B. Learnability
C. Utility
D. Effectiveness
A. Memorability
A disadvantage of conversing type is?
A The potential misunderstandings
B Difficult to understand
C Hard to implement
D None of the others
A The potential misunderstandings
A scenario is an "formal narrative descriptions"
A. True
B. False
B. False
What is not the questions in order to determine the goals
A None of the others
B What are the high-level goals of the evaluation?
C Who wants it and why?
D When we do it?
D When we do it?
One of similar ways of becoming aware and keeping aware take place in other contexts?
A. Hospital
B. Hostal
C. School
D. None of above
C. School
What is the most popular expanding menu
A. Flat menu
B. Cascade menu
C. Contextual menu
D. None of the others
A. Flat menu
Decision about conceptual design should be made ... commencing any physical design?
A. Before
B. After
C. Parallel to
D. None of above
A. Before
Usability testing is._?
A. Something allows stakeholders to gain experience of using product
B Measuring typical users' performance on typical tasks
C Theories
D. Statement that specify users need
B Measuring typical users' performance on typical tasks
Which is wrong Expectation management is
A Timely training
B Communication. but no hype
C Have surprises. have disappointments
D Realistic expectations
C Have surprises. have disappointments
Triangulation in data gathering is only one method for data recording, such as: notes, audios, videos.
A. True
B. False
B. False
ACM stands for ?
A. The Association for Computing Machinery
B. The Association for Controlling Machinery
C. The Association for Computing Model
D. The Association for Computing Memory
A. The Association for Computing Machinery
What is PIM?
A. Personal information management
B. A kind of security password
C. A guideline for software engineering
D. None of above
A. Personal information management
What's the field of usability engineering lifecycle?
A Human Computer Interaction
B Software Engineering
C Software Interface Designing
D All of above
D All of above
Which is not emotion in Yahoo Messenger?
A. :d
B. :x
C. ==))))))
D. =))
C. ==))))))
Which tool is not one of tools to support data analysis?
A N6
B Data Recovery
C Observer Video-Pro
B Data Recovery
High-fidelity prototype uses materials expected in ...?
A. Technique for collecting user opinions
B. Rapid applications development
C. Personal information management
D. Final product
D. Final product
The system should keep the user informed about what is taking place by using:
A. layout
B shortcut
C Preventing error
D feedback
B shortcut
Which of following is FALSE:
A. Everything that has been learned through the iterated steps of prototyping and evaluation needn't be integrated to produce the final product.
B. Evolutionary prototyping involves evolving a prototype into the final product
C. Throwaway prototyping uses the prototypes as stepping stones towards the final design
D. If an evolutionary prototyping approach is to be taken, the prototypes should be subjected to rigorous testing along the way.
a
Which kind of user involvement consistent. but loose touch with the rest of user group?
A Full - time (constant input, but lose touch with users)
B Part-time (patchy input and very stressful)
C Long term
D Short term (inconsistency across project life)
C Long term
Amusing to the designer but not the user is?
A. Gimmicks
B. Hostal
C. Algorithm
D. None of above
A. Gimmicks
Efficiency refers to
A the extent to which the product provides the right kind of functionally so that users can do what they need or want to do (utility)
B protecting the user from dangerous conditions and undesirable situations (safety)
C how good a product is at doing what it is supposed to do (effectiveness)
D the way the product supports users in carrying out their tasks.
D the way the product supports users in carrying out their tasks.
Nintendo's Pocket Pikachu is designed to motivate children to be more physically active on a regular basis?
A. True
B. False
A. True
In which kind of data recording that flexibility of use is needs positioning and focusing camera lens. obtrusive
A Notes plus camera
B Video
C Audio plus camera
D None of the others
B Video
Attention is process of...?
A Selecting things to concentrate on
B. Thinking
C. Software process
D. Conceptual design
A Selecting things to concentrate on
Which of IRB form asks "Are there any risk to the subject ?"
A.Subject selection
B Abstract
C Risks and Benefits
D Procedures
C Risks and Benefits
Which is TRUE about Physical design:
A. Physical design should not conflict with the user's cognitive processes involved in achieving the task.
B. Physical design specifies the details of the design such as screen layout, and menu structure
C. All of above
C. All of above
Task analysis is an umbrella term that covers techniques for investigating cognitive processes and physical actions. at a high level of abstraction and in minute detail
A True
B False
A True
Anthropomorphism is the attribution of human qualities to objects?
A. True
B. False
B. False
They are fundamental activities that are recognized in all design EXCEPT:
A Preparing the requirements
B Understanding the requirements
C Producing a design that satisfies the requirements
D Evaluating the design
A Preparing the requirements
Heuristics being developed for
A. mobile devices
B. wearables
C. virtual worlds
D. All of the others
D. All of the others
Mobiles have become pervasive. decreasingly used in all aspects of everyday and working life
A. True
B False
B False
Sketching is not an example of low-fidelity prototype?
A. False
B. True
B. True
Field study is one approach of ...?
A. Evaluation
B. Development
A. Evaluation
What are NOT cognitive frameworks in interaction design?
A. Theory of action and External cognition
B. Image processing and Internal cognition
C Mental model and Distributed cognition
B. Image processing and Internal cognition
What is an evaluation approach where users are asked to perform certain tasks using a system or prototype in an informal or laboratory setting?

A user testing
B Formative evaluation
C Summative evaluation
D user evaluation
E Heuristic evaluation
F user studies
A user testing
What are the benefits of bringing together people with different backgrounds and training in interaction design?
A. Generate more ideas
B. Develop new methods
C. Increase cost
D. A and B
E. All of the other
D. A and B
Which is not Shneiderman's guidelines for error massages include?
A. Avoid using terms like FATAL INVALID. BAD
B. Audio warnings
C Avoid UPPERCASE and long code numbers
D All of the others
D All of the others
Evaluation is needed in...?
A. Checking users can use and like product or not
B. Environment
C. Functional
D. Data
A. Checking users can use and like product or not
Which statement is not a one of benefits of conceptualizing a design in general terms early on in the design process encourages design teams:

A. To establish a set of common terms they all understand and agree upon
B. To become narrowly focused early on
C. To orient themselves towards asking specific kinds of questions about how the conceptual model will be understood by the targeted user
D. To reducing the chance of misunderstandings and confusion arising later on
B. To become narrowly focused early on
Deceptive. make people feel anxious. inferior or stupid?
A. False
B. True
B. True
Choose the correct statement:

A. Use cases describe human activities in a story.
B. Scenarios explicitly describe the use of software or other technological support to achieve a task
C. Use cases were developed to overcome the limitations of both scenarios and essential use cases.
D. Essential use cases represent abstractions from scenarios and try to avoid the assumptions of an use case
D. Essential use cases represent abstractions from scenarios and try to avoid the assumptions of an use case
Select the first step of design phase in Interaction Design

A Developing conceptual model
B Developing interactive prototype
C Developing user interface of product
D None of the others
A Developing conceptual model
Which is the disadvantage of high-fidelity prototype?
A. More expensive to develop
B. Limited usefulness of usability testing
C. Poor detailed specification to code to
D. Limited error checking
A. More expensive to develop
Yahoo Messenger chatting is an example of
A. Synchronous communication
B. Multi tasking communication.
C. Asynchronous communication
D. Multi-users communication
A. Synchronous communication
Asking user, observing user, inspection method are...?
A. Main evaluation methods
B. Star life cycle model
C. Investigating systems
D. The usability of engineering life cycle
A. Main evaluation methods
Arrange the steps of interaction design in the same order:
1 Developing design
2 Evaluating
3 Building interactive design
4 Identify needs
A 1,2,3,4
B 1,3,2,4
C 4,3,2,1
D. 4. 1.3.2
D. 4. 1.3.2
What is usable?
A. Easy to learn, effective to use, and providing an enjoyable user experience
B. Nice and beautiful
C. Good
D. None of above
A. Easy to learn, effective to use, and providing an enjoyable user
"What is the range of errors that are possible using the product and what measures are there to permit users to recovery easily from them?". Which usability goal is this question for?
A. Utility
B. Safety
C. Effectiveness
D. Efficiency
B. Safety
VBIC stands for
A. Vietnamese Business Information Center
B. Virtual Business Internet Center
C. Virtual Business Information Center
D. Vietnamese Business Internet Center
C. Virtual Business Information Center
A fundamental aspect of everyday life is being social - talking to one other?
A. False
B. True
B. True
What does multi-touch support
A. swiping
B. flicking
C. pinching
D. All of the others
D. All of the others
What are the main evaluation methods?
A Observing users. Asking users
B Asking experts. User testing
C Inspection methods. Modeling users' task performance
D All of the others
d
Utility refers to
A. the extent to which the product provides the right kind of functionally so that users can do what they need or want to do.
B the way the product supports users in carrying out their tasks
C how easy a system is to team to use
D how good a product is at doing it is supposed to do
A. the extent to which the product provides the right kind of functionally so that users can do what they need or want to do.
Which of the following is type of data of usability test
A. Time to complete a task
B. Time to complete a task after a specified. time away from the product
C. Number and type of errors per task
D. All of the others
d
Select the technique. which is used mainly to investigate an existing situation. not to envision new products
A use cases
B Scenarios
C Task analysis
D Essential use cases
C Task analysis
Being good at displaying a small number of options at the same time and where the size of the display is small. iPods one factors on

A. A number of menu interface styles (including flat lists, drop-down, pop-up, contextual, and expanding ones, e.g. scrolling and cascading)
B . Flat menus
B . Flat menus
Example quantitative data of interviews is <P-211>
A. Age, job role, years of experience. Responses to closed questions.
B. None of the others
C. All of the others
D. Demographics of participants. Time spent on a task. The number of people involved in an activity.
A. Age, job role, years of experience. Responses to closed questions.
Which can be thought as a "conversation with a purpose"
A. Questionnaires
B. Recording
C. Interviews
D. None of the others
C. Interviews
Which is middle value of data when ranked
A. None of the others
B Median
C Mean
D Mode
B Median
In usability testing. field observations may be used to
A. identify errors
B. calculate performance times
C. explain errors
D. provide contextual understanding.
D. provide contextual understanding.
Select incorrect statement
A Closed-questions result is mainly qualitative data
B Raw data from questionnaires consists of the respondents' answers
C All of above
D Raw interview data is usually in the form of audio recording and interviewer's notes
A Closed-questions result is mainly qualitative data
B Raw data from q
The next step of exploring the questions is:
A. Identify the practical issues
B. Decide how to deal with the ethical issues
C. Determine the goals
D. Choose the evaluation approach and methods
D. Choose the evaluation approach and methods
Which is NOT coordinating mechanisms?
A. Schedules ,rules and conventions
B. Verbal and non-verbal communication
C. Shared external representations.
D. Overhearing and overseeing
D. Overhearing and overseeing
Which of the following is not usability test type of data
A. Number of errors per unit of time
B Number and type of errors per task
C Document file
D Time to complete a task
C Document file
What is a conceptual model?
A. working strategy
B. A framework of general concepts and their interrelations
C. A description of the user interface
D. A high-level description of how a system is organized and operates
D. A high-level description of how a system is organized and operates
The interface should accommodate both novice and experienced users by using:
A. shortcut
B Preventing error (prevent errors from occurring)
C feedback
D layout
A. shortcut
Which is type of quantitative data analysis?
A. Percentage and average
B. Categorizing data
C. Looking for critical incidents
D. Identifying recurring patterns or themes
A. Percentage and average
What is cognition?
A. Designing structure of project
B Designing interactive products
C Something goes on in our heads when we carry out our everyday activities
D Design principles
C Something goes on in our heads when we carry out our everyday activities
Which can be designed to be compact and variably positioned on a screen?
A. Icon
B. Win form
C. Docking
D. Menu
A. Icon
Which offering lists of options that could be scrolled through and selected?
A. Icons
B. Menus
C. Pointing device
B. Menus
Babble at IBM is developed by?
A. Stefen Hawking
B. Steven Gerrard
C. Eistein
D. David Smith
D. David Smith
Dealing with constraints, such as gaining access to users or accommodating users' routines, is an important skill for designer to develop.
A. True
B. False
B
Brain-computer interfaces (BCI) provide a communication pathway between
A. Two people
B. A person's brain waves and an external device. such as a cursor on a screen
C. None of the other
D. Two devices
B. A person's brain waves and an external device. such as a cursor on a screen
What is a basic RAD lifecycle model of software development?
A. Project initiation, JAD workshops, Iterative design and build. Evaluate final system. Implementation review.

B. JAD workshops, Project initiation. Iterative design and build. Evaluate final system. Implementation review.

C. Iterative design and build. Project initiation, JAD workshops, Evaluate final system. Implementation review.

D. Iterative design and build. Project initiation, JAD workshops, Implementation review, Evaluate final system.
A
The framework is simple but not effective
A. No
B. Yes
A. No
Reduced work load memory is NOT a design implication for supporting user's memory?
A. True
B. False
B
... is performed in laboratory which is controlled by evaluator
A. Field study
B. Formative evaluation
C. Controlled experiment
D. Analytical evaluation
C. Controlled experiment
GOMS has also been developed to provide a quantitative model - the keystroke level model
A. True
B. False
A. True
Which is effectiveness
A. appropriate support? task coverage. information available
B. how safe?
C. performance measurements
D. which functions are superfluous?
A. appropriate support? task coverage. information available
Most effective icons are ...
A. A lithe different ones
B. Same one
C. Completely different ones
D. Similar ones
D. Similar ones
How many types of interaction designer can have with a product/system?
A. 5
B. 3
C. 4
D. 6
C. 4
The current speaker chooses the next speaker by asking an opinion, question, or request is not (bỏ not thì đúng) one of rules of Sacks et al?
A. False
B. True
A. False
Awareness not involved?
A. Who is around
B. What is happening
C. Who is talking with whom
D. All of above
D
In order to make goals operational, we must clearly articulate the questions to be answered by the evaluation study
A. False
B. True
A
Which statement is incorrect about interaction types?

A. Exploring involves users moving through virtual or physical environment.
B. Virtual object can be manipulated by moving, selecting, opening and closing them.
C. Instructing is a bad repetitive kinds of action performed on multiple object.
D. Differs from instructing in that it more like two-way communication, with the system acting like a partner rather than a machine that obeys orders.
C. Instructing is a bad repetitive kinds of action performed on multiple object.
Learnability refers to ...
A. how easy a system is to learn to use
B. how easy a product is to remember how to use, once learned. (Memorability)
C. the extent to which the product provides the right kind of functionally so that users can do what they need or want to do. (Utility)
D. the way the product supports users in carrying out their tasks. (Efficiency)
A. how easy a system is to learn to use
Which is the second key issues of data gathering
A. Setting goals
B. Pilot studies
C. The relationship with participants
D. Triangulation
C. The relationship with participants
What is the order of 4 key issues of data gathering?
A. Goals, Triangulation, Participant relationship, Pilot
B. Triangulation, Goals , Participant relationship, Pilot
C. Goals, Participant relationship, Triangulation, Pilot
D. Triangulation, Participant relationship, Pilot, Goals
C. Goals, Participant relationship, Triangulation, Pilot
Which is NOT a kind of inspection technique?
A. Predictive models
B. Heuristic evaluation
C. Walkthrough
D. None of above
A. Predictive models
What are the Early focus on users and tasks?
A. Users' tasks and goals re the driving force behind the development
B. Users' behavior and context of use are studied and the system is designed to support them
C. Users' characteristics are captured and designed for.
D. All of above
D
Which is Shneiderman's guidelines for error messages include?
A. Avoid using terms like FATAL, INVALID, BAD
B. Audio warnings
C. Avoid UPPERCASE and long code numbers
D. All of the others
D
In which kind of data recording that more expensive, editing, mixing and analysis equipment needed.
A. Audio plus camera
B. None of the others
C. Video
D. Notes plus camera
B. None of the others
Which one of design principle refers to have the same interfaces to the all tasks?
A. Constraints
B. Consistency
C. Feedback
D. Affordance
B. Consistency
Which of the following advise us not to use irrelevant information
A. Recognition rather than recall
B. Error prevention
C. Aesthetic and minimalist design
D. Flexibility and efficiency of use
C. Aesthetic and minimalist design
The techniques used may not be compatible with the goal of the study
A. False
B. True
A
How many steps of theory of action
A. 7
B. 5
C. 6
D. 4
A
Which statement is INCORRECT about qualitative and quantitative?
A. Quantitative data is data that is in the form of numbers, or that can easily be translated into numbers (Chuẩn sách)

B. Quantitative analysis uses numerical methods to ascertain the magnitude, amount, or size of something (Chuẩn sách)

C. Qualitative data is data that is easy to measure, count, or express in numerical terms in a sensible fashion (difficult to measure).

D. Qualitative analysis focuses on the nature of something and can be represented by themes. patterns. and stories (Chuẩn sách)
C
According to Strauss and Corbin (1998), how many aspects of "coding" in grounded theory?
A. 1
B. 2
C. 3
D. 4
C
What is meant by "usable products"?

a. Easy to learn
b. Effective to use
c. Providing an enjoyable user experience
d. All of the others
e. None of the others
D
"By interaction design, we mean designing
(a) products to support the way people
(b) in their everyday and working lives."
Fill in the blank (a), (b) with:
a. beautiful, use
b. good, use
c. brand new, communicate
d. interactive, communicate
d. interactive, communicate
HCI has cast its net much wider, begin concerned with the theory, research, and practical of designing for all manner of products, whereas ID has traditionally had a narrower focus, begin "concern with the design, evaluation, and implementation of interactive computing systems for human use.
a. True
b. False
b. False
What is the concept that has become the central of interaction design?
a. Interface
b. User experience
c. Functionality
d. Design
e. Product
b. User experience
Choose the 4 basic activities in the process of interaction design in the list below:
1. Building interactive versions of the design
2. Making a design plan
3. Identifying needs and establishing requirements
4. Evaluating what is being built
5. Developing designs that meet requirements
6. Creating report about what has been built
a. 1, 2, 5, 6
b. 2, 3, 5, 6
c. 2, 3, 4, 5
d. 1, 2, 4, 6
e. 1, 3, 4, 5
e. 1, 3, 4, 5
What are goals that usability broken down into?
a. Efficiency, Effectiveness, Safety, Utility, Learnability, Memorability
b. Efficiency, Safety, Utility, Learnability, Controlability
c. Effectiveness, Safety, Utility, Learnability, Controlability
d. Efficiency, Effectiveness, Safety, Utility, Learnability, Changeability
a. Efficiency, Effectiveness, Safety, Utility, Learnability, Memorability
Products should be designed to provide adequate feedback to the users to ensure they know what to do next in their tasks.
a. True
b. False
a. True
What "Constraints" refer to?
a. Designing interfaces to have similar operations and use similar elements for achieving similar tasks.
b. An attribute of an object that allows people to know how to use it.
c. Determining ways of restricting the kinds of user interaction that can take place at a given moment.
d. None of the others
c. Determining ways of restricting the kinds of user interaction that can take place at a given moment.
Fill in (a) in this sentence: "The more (a) the more likely users will be able to know what to do next."
a. Consistency
b. Feedback
c. Visibility
d. Affordance
e. Constraints
f. None of the others
c. Visibility
13 One of the problems of applying more than one of the design principles in interaction design is that trade-on (trade-off) can arise between them.
a. True
b. False
B
Optimizing the interaction between users and interactive products require taking into account a number of interdependent factors, including ... (Choose 4)
a. Materials
b. Type of activity
c. Cultural differences
d. User groups
e. Feedback
f. Context of use
B,C,D,F
Identifying usability and user experience goals is a pre-requisite to understand what?
a. Product
b. User
c. Requirement
d. Problem Space
d. Problem Space
"People will want to watch movies on their cell phones". This sentence is a/an ...
a. Assumption
b. Claim
c. Requirement
d. Goal
a. Assumption
Conceptual model is an abstraction that outlines what people can do with a product and what concepts are needed to understand how to interact with it.
a. True
b. False
a. True
According to Johnson and Henderson, a conceptual model should comprise of 4 components, what are they?
a. The major metaphors and analogies, the concepts, the relationships between concepts, the mappings
b. The major metaphors and analogies, the concepts, the mapping between concepts, the relationship
c. The concepts, the relationship between concepts, the interface, the user experience
d. The concepts, the mapping between concepts, the interface, the user experience
A
What is the central component of a conceptual model?
a. The concept
b. The object model
c. The interface model
d. The interface metaphor
d. The interface metaphor
What NOT are types of interaction?
a. Instructing
b. Discussing
c. Conversing
d. Manipulating
e. Exploring
b. Discussing
Match the name with the description of interaction types:
1. Instructing
2. Conversing
3. Exploring
A. User have dialog with a system
B. How users carry out their tasks by telling the system what to do
C. Users moving through virtual or physical environments
a. 1 - A, 2 - B, 3 - C
b. 1 - B, 2 - A, 3 - C
c. 1 - C, 2 - A, 3 - B
d. 1 - C, 2 - B, 3 - A
e. 1 - B, 2 - C, 3 - A
b. 1 - B, 2 - A, 3 - C
What is the designer's model?
a. The model the designer has of how the system should work
b. The model the user wants the system to be
c. The model the user understands how the system works
d. The model the designer understands how the system works
a. The model the designer has of how the system should work
Decisions about conceptual design should be made after commencing any physical design, e.g. choosing menus, icons, and dialog boxes.

a. True
b. False
b. False
Cognition is what goes on in our heads when we carry out our everyday activities.
a. True
b. False
a. True
What are the design implications of "memory"? (Choose 2)
a. Do not overload users' memories with complicated procedures for carrying out tasks
b. Do not use more than 7 options on a menu, or more than 7 bullets in a list, etc.
c. Use only one way of encoding digital information
d. Design interfaces that promote recognition rather than recall
e. Design interfaces that promote recall rather than recognition
A,D
What is NOT a design implication of "learning"?
a. Design interfaces that encourage exploration
b. Design interface that constrain and guide users to select appropriate action when initially leaning
c. Design interface that is have many new interesting items to learn
d. Dynamically link concrete representations and abstract concepts to facilitate the learning of complex material
c. Design interface that is have many new interesting items to learn
What are NOT cognitive frameworks in interaction design? (Choose 2)
a. Mental model
b. Theory of action
c. Image processing
d. External cognition
e. Distributed cognition
f. Internal cognition
C,F
According to Norman's theory of action, there are 7 stages of an activity. What is NOT one of them?
a. Establish a goal
b. Form an intention
c. Evaluate the system state
d. Execute an action
e. Perceive the system state
f. None of the others
F
Computational offloading occurs when we use a tool or device in conjunction with an internal (external thì đúng ) representation to help us carry out a computation.
a. True
b. False
b. False
"Using pen and paper to solve a math problem" is an example of
(External cognition include)
a. Annotating and cognitive tracing
b. Externalizing to reduce memory load
c. Computational offloading
d. None of the others
c. Computational offloading
What are the main benefits of conceptual frameworks and cognitive theories? (Choose 2)
a. They can make the design easier to understand
b. They can explain user interaction
c. They can predict user performance
d. They can provide different views about the system
B,C
Quantitative data is data that is in the form of numbers, or that can easily be translated into numbers
A. True
b. False
A. True
Qualitative data is data that is easy to measure, count, or express in numerical terms in a sensible fashion
a. True
b. False
b. False
In describing a population, we conclude that the average person is 5 feet 11 inches tall, weighs 180 pounds, and is 45 years old. What analysis we have used?
a. Quantitative
b. Qualitative
c. None of the others
a. Quantitative
In describing a population, we conclude that the average person tall, thin, and middle-aged. What analysis we have used?
a. Quantitative
b. Qualitative
c. None of the others
b. Qualitative
What is NOT a data gathering method?
a. Interviews
b. Questionnaires
c. Observation
d. All of the others
e. None of the others
e. None of the others
Audio recordings, notes, and video recordings are raw data of ...
a. Interviews
b. Questionnaires
c. Observation
d. A and C
e. A and B
B and C
d. A and C
Match the name and definitions of coding categories according to Strauss and Corbin (1998):
1. Open coding
2. Axial coding
3. Selective coding
A. This is the process of systematically fleshing out categories and relating them to their subcategories
B. This is the process through which categories, their properties, and dimensions are discovered in the data.
C. This is the process of refining and integrating categories to form a larger theoretical scheme.
a. 1 - A, 2 - B, 3 - C
b. 1 - A, 2 - C, 3 - B
c. 1 - B, 2 - C, 3 - A
d. 1 - B, 2 - A, 3 - C
e. 1 - C, 2 - B, 3 - C
1 - C, 2 - C, 3 - B
d. 1 - B, 2 - A, 3 - C
Storytelling is used extensively in interaction design both to communicate findings of investigate studies, and as the basis for further development such as product design or system enhancements.
a. True
b. False
a. True
Developers can gain a better understanding of users' goals, leading to a more appropriate, more usable product when we have who involving in the development process?
a. Technical Leader
b. Project Manager
c. User
d. Consultant
e. Customer
F. Tester
c. User
What term is used to represent a model that captures a set of activities and how they are related?
a. System Model
b. Waterfall Model
c. Concept Model
d. Behavioral Model
e. Lifecycle Model
f. Goal Model
e. Lifecycle Model
What is RAD and JAD?
a. Rapid Applications Development and Java Application Development
b. Rubbish Applications Development and Joint Application Development
c. Re-use Applications Development and Java Application Development
d. Rapid Applications Development and Joint Application Development
e. Re-use Applications Development and Joint Application Development
Rubbish Applications Development and Java Application Development
D
After established requirements, you must understand who the users are and what their goals are in using the product.
a. True
b. False
b. False
After established requirements, you must understand who the users are and what their goals are in using the product.
a. True
b. False
a. True
The interaction design lifecycle model is complementary to lifecycle models from other fields.
a. True
b. False
a. True
Usability criteria, technical feasibility, and users' feedback on prototypes should not be used to choose among alternatives.
(should be)
a. True
b. False
b. False
Identifying needs and establishing requirements are to ...
a. Understand as much as possible about the users, their work, and the context of that work
b. Produce from the needs identified, a set of stable requirements that form a sound basis to move forward into thinking about design
c. Both A and B
d. Neither A nor B
c. Both A and B
A requirement is a statement about an intended product that specifies what it should do or how it should perform.
a. True
b. False
b. False
"A robot working in a car assembly plant should be able to accurately place and weld together the correct pieces of metal." This statement is a/an ...
a. Functional requirement
b. Non-functional requirement
c. Cannot specify
d. Both A and B
a. Functional requirement
"A word processor must be able to run on a variety of platforms such as PCs, Macs, and Unix machines". This statement is a/an ...
a. Functional requirement
b. Non-functional requirement
c. Cannot specify
d. Both A and B
b. Non-functional requirement
The overall purpose of data analyzing in the requirements activity is to collect sufficient, relevant, and appropriate data so that a set of stable requirement can be produced.
a. True
b. False
b. False
Observation of participant in their natural setting is ...
a. Studying documentation
b. Direct observation
c. Indirect observation
d. Researching similar product
b. Direct observation
Diaries and interaction logging are used more often within the requirements activity.

a. True
b. False
b. False
What is the approach that emerged from the ethnographic approach to data gathering?
a. Study documentation
b. Observation
c. Questionnaire
d. Contextual inquiry
d. Contextual inquiry
Although the focus of use - cases is specifically on the interaction between the user and a software system, the stress is still very much on the user's perspective, not the system's.
a. True
b. False
a. True
Essential use - cases were developed to combat the limitations of both scenarios and use cases.
a. True
b. False
a. True
Task analysis is used mainly to envision new products, not to investigate an existing situation.
a. True
b. False
b. False
What is HTA?
a. Hierarchical Task Analysis
b. Hierarchical Technical Analysis
c. Human Technology Analysis
d. Human Task Analysis
e. Hierarchical Technology Analysis
Human Technical Analysis
a. Hierarchical Task Analysis
What HTA involves?
a. Physical and observable actions that are performed
b. Looking at actions that are not related to software
c. Breaking a task down into subtasks
d. All of the others
e. None of the others
d. All of the others
Getting the requirements right is crucial to the success of the interactive product.
a. True
b. False
b. False
What is meant by prototype?
a. A piece of software that crashes every few minutes
b. A paper - based outline of a screen or set of screens
c. A full representation of a design that allows users to interact with it and to explore its suitability.
d. None of the others
d. None of the others
What is not the benefit of prototypes?
a. Useful aid when discussing ideas with stakeholders
b. Show customer every functions of software
c. A communication device among team members
d. Effective way to test out ideas
b. Show customer every functions of software
Match the name and definition of prototyping types:
1. Low-fidelity prototyping
2. High-fidelity prototyping
3. Evolutionary prototyping
4. Throw away prototyping
A. Does not look very much like the final product
B. Uses the prototypes as stepping stones towards the final design
C. Uses materials that would be expected to be in the final product, look more like the final thing.
D. Involving a prototype into the final product
a. 1 - A; 2 - B; 3 - C; 4 - D;
b. 1 - A; 2 - C; 3 - D; 4 - B;
c. 1 - C; 2 - B; 3 - D; 4 - A;
d. 1 - C; 2 - A; 3 - B; 4 - C;
e. 1 - A; 2 - C; 3 - D; 4 - B;
e. 1 - A; 2 - C; 3 - D; 4 - B;
What is concerned with transforming needs and requirements into a conceptual model?
a. Conceptual design
b. Conceptual object
c. Conceptual interaction
d. Conceptual representation
a. Conceptual design
Match the types of interface with the definitions
1. WIMP/GUI interface
2. Shareable interface
3. Tangible interface
4. Advanced graphical interface
A. This interface uses windows, icons, menus, and a pointing device.
B. A form of sensor-based interaction, where blocks or other physical objects are moved around
C. Include multimedia presentations, virtual environments, and interactive animations.
D. This is intended to used by a group of people
a. 1 - A; 2 - B; 3 - C; 4 - D;
b. 1 - B; 2 - A; 3 - D; 4 - C;
c. 1 - A; 2 - D; 3 - B; 4 - C;
d. 1 - C; 2 - D; 3 - A; 4 - B;
e. 1 - D; 2 - C; 3 - B; 4 - A;
1 - B; 2 - D; 3 - C; 4 - A;
c. 1 - A; 2 - D; 3 - B; 4 - C;
Design is about making choices and decisions, and the designer must strive to balance environmental, user, data, and usability requirements with non-functional requirements.
a. True
b. False
b. False
What is commonly used for expressing proposed or imagined situations to help in conceptual design?
a. Prototype
b. Observation
c. Contextual Model
d. Scenario
e. Questionnaire
Interview
d. Scenario
A sequence of actions or events that the user and the system go through to achieve a task is called a ...
a. State machine
b. Scenarios
c. Storyboard
d. Function
c. Storyboard
Prototyping may be low fidelity - such as (A), or high fidelity - such as (B). What to fill in (A) and (B), respectively?
a. Paper - based, software - based
b. Human - based, computer - based
c. Computer - based, Human - based
d. Software - based, Paper - based
b. Human - based, computer - based
An initial physical model may be expanded by considering which functions the product will perform (and which the user will perform), how those functions are related, and what information is required to support them.
a. True
b. False
b. False
What is NOT an approach to develop an initial conceptual model?
a. Interface metaphors
b. Interaction types
c. Interface types
d. Interaction metaphors
d. Interaction metaphors
What are good reasons for investing in evaluation?
a. Designers get feedback about their early design ideas
b. The wide diversity of interactive products gives rise to a range of features that evaluators must be able to evaluate.
c. Major problems are fixed before the product goes on sale
d. Designer focus on real problems rather than debating what each other like or dislike about the product
d. Designer focus on real problems rather than debating what each other like or dislike about the product
At what stage in the product lifecycle evaluation takes place depends on the type of product.
a. True
b. False
a. True
Evaluation and design are very closely integrated in user - centered design.
a. True
b. False
a. True
Evaluation is a process for collecting information about users' or potential users' experiences when interacting with a prototype, computer system, or a design artifact, in order to improve its design.
a. True
b. False
a. True
In order to evaluate the wide range of products currently being developed, evaluators must be creative.
a. True
b. False
a. True
The sequence of links on a web site are generally best evaluated in ...
a. University
b. Library
c. Laboratory
d. Office
c. Laboratory
Without evaluation, designer cannot be sure that their design is usable by the target user population, and that it is what users want.
a. True
b. False
a. True
What is an approach to evaluation that does not involve end - users?
a. Controlled experiment
b. Field Study
c. Analytical evaluation
d. Formative evaluation
e. Summative evaluation
c. Analytical evaluation
What is a study that is done in a natural environment such as at home, as opposed to a study in a controlled setting such as a laboratory
a. Controlled experiment
b. User studies
c. Usability studies
d. Field studies
e. Heuristic evaluation
d. Field studies
What is an approach to evaluation in which knowledge of typical users is applied, often guided by heuristics, to identify usability problems?
a. Formative evaluation
b. Heuristic evaluation
c. Predict evaluation
d. Usability laboratory
e. Analytical evaluation(not involve end-user)
b. Heuristic evaluation
What is an approach to evaluation in which theoretically based models are used to predict user performance?
a. Formative evaluation
b. Heuristic evaluation
c. Predictive evaluation
d. Summative evaluation
e. User testing
c. Predictive evaluation
What is an evaluation that is done when the design is complete to assess whether it meets required standards?
a. Analytical evaluation( not involve end-user)
b. Controlled experiments
c. Usability laboratory
d. User testing
e. Summative evaluation
Formative evaluation
e. Summative evaluation
Formative evaluation
What is an evaluation that involves users directly, either in their natural environment, or in the laboratory?
a. User evaluation
b. Field Study
c. User studies
d. User testing
c. User studies
What is an evaluation that is performed to examine the usability of a design or system?
a. Usability laboratory
b. User studies
c. Usability study
d. Usability testing
c. Usability study
What is an evaluation approach to evaluation that involves measuring users' performance and evaluating their satisfaction with the system in question on certain task in a laboratory setting?
a. Usability testing
b. User testing
c. Usability study
d. Controlled experiment
a. Usability testing
Efficiency is the of usability goals?
A. False
B. True
B. True
Which is NOT one of interface types in HCI:
A. GUI interface
B. Advanced graphical interface
C. Tangible interface
D. End-user interface
E. Shareable interface
D. End-user interface
Which goals are concerned with assessing how useful or productive a system is from its own perspective?
A. Usability goals
B. User experience goals
User experience goals focus on aesthetically
A. Usability goals
_____ is an evaluation that is done during design to check products meet requirement
A. Field study
B. Controlled experiment
C. Analytical evaluation
D. Formative evaluation
D. Formative evaluation
In usability testing, field observations may be used to
A. identify errors
B. explain errors
C. provide contextual understanding.
D. calculate performance times
C. provide contextual understanding.
Involving users in the design process helps with expectation management and feelings of ownership, but how and when to in
A. True
B. False
A. True
Select the type of data is primarily collected in field study
A. Quantitative data
B. Statistical numbers
C. Qualitative data
D. User's performance on typical tasks
Quantitative is collected in usability testing.
C. Qualitative data
Users have negative emotions with user's expectations are not met.
A. False
B. True
B. True
Which is emergent from data, dependent on observation framework if used
A. None of the others
B. Categorizing data
C. Looking for critical incidents
D. Recurring patterns or themes
D. Recurring patterns or themes
The term 'affordance' refers to the relationship between the actor (for our purposes the user) and the world signifying possibility for action
A. FALSE
B. TRUE
A. FALSE
Which is NOT an example of asynchronous computer-mediated communication ?
A. Video conferencing
B. All of above
C. Chat rooms
D. Video phones
B. All of above
Software Engineering is the field of usability engineering lifecycle?
A. False
B. True
B. True
What is a study that is performed in a laboratory which is controlled by the evaluator?
A. Usability experiment
B. User studies
C. Usability study
D. Field study (done in natural env)
E. Controlled experiment
F. Field experiment
E. Controlled experiment
Experiments test hypotheses to discover new knowledge by investigating the relationship between things
A. Three things
B. One thing
C. Nothing
D. Two or more things
D. Two or more things
The first step in qualitative analysis is to gain an overall impression of the data and to start looking for patterns
A. True
B. False
A. True
Which of the following is not true
A. Predictive models provide a way of evaluating products or designs without directly involving users

B. Predictive models is usefulness limited to systems with predictable tasks - e.g., telephone answering systems, mobiles, cell phones

C. Predictive models is based on expert error-free behavior

D. Predictive models is more expensive than user testing
B. Predictive models is usefulness limited to systems with predictable tasks - e.g., telephone answering systems, mobiles, cell phones
How many basic rules Sacks et al. (1978) work on conversation analysis describe?
A. 4
B. 3
C. 2
D. 1
B. 3
Observations are used to
A. build a consensus view. (focus groups)
B. reach a wider population (questionnaires)
C. understand the context of task performance.
C. understand the context of task performance.
Xerox Star first WIMP and rise to______?
A. GUI
B. Command line
A. GUI
Windows were invented to overcome physical constraints of a computer display?
A. True
B. False
A. True
____ is a process to attribute human qualities to objects.
A. Metaphor
B. Anthropomorphism
C. Personality
D. Analogy
B. Anthropomorphism
Initial processing steps of observation is
A. None of the others
B. Expansion of notes, Transcription of recordings. Synchronization between data recordings.
C. Transcription of recordings. Expansion of notes
D. Clean up data. Filter into different data sets
B. Expansion of notes, Transcription of recordings. Synchronization between data recordings.
Emotional interaction is concerned with how we feel and react when interacting with technologies?
A. True
B. False
A. True
In a nutshell, what do a conceptual model provide ?
A. A frame work of general concepts and their interrelations
B. All of above
C. A working strategy
B. All of above
Instructing type describes..?
A. Design principles
B. How users carry out their tasks by telling the system what to do
C. Process
D. None of above
B. How users carry out their tasks by telling the system what to do
Good understanding of the attention grabbing mechanisms allows the designer to design better interfaces.
A. TRUE
B. FALSE
A. TRUE
Why do the designers evaluate their product?
A. Check that users can use the product
B. Check that users like the product.
C. Designer can get feedback about their early design ideas
D. All of above
D. All of above
Usability is broken down into___
A. 6 goals
B. 5 goals
C. 4 goals
D. 7 goals
A. 6 goals
Environmental requirements are used to describe what the product should do.
A. True
B. False
A. True
Good understanding of the attention grabbing mechanisms allows the designer to design better interfaces.
A. TRUE
B. FALSE
A. TRUE
In a nutshell, what do a conceptual model provide ?
A. A frame work of general concepts and their interrelations
B. All of above
C. A working strategy
B. All of above
Why do the designers evaluate their product?
A. Check that users can use the product
B. Check that users like the product.
C. Designer can get feedback about their early design ideas
D. All of above
D. All of above
Which is the least technical way of recording data
A. Audio plus still camera
B. Video
C. Webcam
D. Notes plus still camera
D. Notes plus still camera
Which of following is TRUE:
A. Low-fidelity prototype is useful for identifying market requirements while High-fidelity prototype is not
B. High-fidelity prototype addresses screen layout issues
C. All of the others
A. Low-fidelity prototype is useful for identifying market requirements while High-fidelity prototype is not
In which kind of data recording that disturbance to user is low, but microphone needs to be positioned
A. None of the others
B. Video
C. Notes plus camera
D. Audio plus camera
D. Audio plus camera
What is not research and design issues
A. Whether to use 2D or 3D representational format
B. What form of navigation
C. Whether to use animation and/or interactivity
D. Whether to use icon
D. Whether to use icon
Learnability is the of usability goals?
A. False
B. True
B. True
What is one of the tasks which quantitative data analysis for interaction design usually involves?
A. Calculating percentages
B. Calculating averages
C. All of others
C. All of others
Optimizing the interaction between users and interactive products require taking into account a number of interdependent fact
A. Type of activity, Cultural differences, User groups, Context of use
B. Materials, Cultural differences, Feedback, Context of use
C. Cultural differences, User groups, Feedback
A. Type of activity, Cultural differences, User groups, Context of use
Which refers to how much its findings can be generalized
A. Scope
B. Biases
C. Validity
D. Reliability
A. Scope
Which is new graphical element?
A. Image
B. Docks
C. Picture
D. Text
B. Docks
Which kind of user involvement has constant input but lose touch with the rest of user group?
A. Full-time
B. Part-time
C. Long term
D. Short term
A. Full-time
When designing coordination mechanisms it is not important to consider how socially acceptable they are to people?
A. True
B. False
B. False
A main benefit of developing a conceptual design is to allow people to interact with system in the way that familiar to them?
A. No
B. Yes
B. Yes
What is not the human-centered design activity?
A. To understand and specify the context of use
B. To specify the user and organizational requirements
C. To produce design solutions.
D. To evaluate designs against requirements
E. None of above
E. None of above
Web advertising is often
A. Polite
B. Intrusive
C. Pervasive
D. Intrusive and Pervasive
D. Intrusive and Pervasive
One cannot design user experience, only design for user experience?
A. No
B. Yes
B. Yes
Empirical evidence suggests that on average 5 evaluators identify
A. 70-75%
B. 65-70%
C. 75-80%
D. 80-85%
C. 75-80%
What is true about manipulating
A. Moving through a virtual environment or a physical space
B. Interacting with the system as if having a conversation
C. Interacting with objects in a virtual or physical space by manipulating them
D. Issuing commands using keyboard and function keys and selecting options via menus
C. Interacting with objects in a virtual or physical space by manipulating them
Long term member of the design team
A. consistent, but lose touch with users
B. patchy input, and very stressful
C. inconsistent across project life
D. constant input, but lose touch with users
A. consistent, but lose touch with users
No need to get balance between human and system control?
A. False
B. True
A. False
Which of IRB form asks "Who will be the subject?"
A. Risks and Benefits
B. Subject selection
C. Abstract
D. Procedures
B. Subject selection
_____refers to an attribute of an object that allows people to know how to use it.
A. Constraints
B. Visibility
C. Consistency
D. Affordances
E. Feedback
D. Affordances
Which concerns how the environment in which an evaluation is conducted influences or even distorts the
A. Ecological validity
B. Reliability
C. Biases (result are distorted)
D. Scope
A. Ecological validity
What is the starting point of an HTA?
A user goal.
B System functionality.
C An available service
C User input.
A user goal.
Conversation can take a variety of forms?
A. False
B. True
B. True
Wearable interface designed for more than one person to use?
(Shareable interface)
(Wearable is ? )
A. False
B. True
A. False
In usability testing, user satisfaction is evaluated using
A. questionnaires, interviews
B. interviews
C. questionnaires
D. None of the others
A. questionnaires, interviews
Which is not one of main steps in simple qualitative analysis?

A. Identifying recurring patterns or themes
B. Categorizing data
C. Looking for critical incidents
D. Analyzing materials
D. Analyzing materials
Which provide a way of thinking of about how to best support the activities users will be doing when using a product and service?

A. Interaction types
B. Developer experience
C. Nothing
D. Context of use, types of activity, cultural differences. and user groups
A. Interaction types
Which is not an example of low-fidelity prototype?

A. Wizard of Oz
B. Storyboard
C. Sketching
D. Prototyping with index cards
D. Prototyping with index cards
In which kind of data recording that analysis criterion is "Critical discussions can be identified"

A. Audio plus camera
B. None of the others
C. Video
D. Notes plus camera
A. Audio plus camera
Heuristics are based on common-sense knowledge and usability guidelines?

A. Yes
B. No
A. Yes
Which of the following advise us to follow platform conventions

A. Consistency and standards
B. User control and freedom
C. Match between system and the teal world
D. Visibility of system status
A. Consistency and standards
Which is concerned with whether the evaluation method measures what it is intended to measure

A. Biases
B. Reliability
C. Validity
D. Scope
C. Validity
Only one evaluation approach is used in evaluation study?

A. Yes
B. No
B. No
_____ is an approach to evaluation that does not involve end-users

A. Analytical evaluation
B. Formative evaluation
C. Controlled experiment
D. Field study
B. Formative evaluation
____ has traditionally been about designing efficient and effective systems?

A. Process
B. Software
C. HCI
D. Algorithm
C. HCI
Performance requirements are used to describe what the product should do.
(Functional requirements)
A. False
B. True
A. False
Contextual inquiry rests on what main principles:
A. Context, partnership, interpretations and focus.
B. Context, partnership and focus.
C. Context, partnership and interpretations
D. Context, partnership, interpretations, visible and focus.
A. Context, partnership, interpretations and focus.
Why designer should not apply the George Miller's theory , theory of how much information people can remember, when designing the user interface?

A. The user interface of software is often less than 7 functions
B. People recognize things much better than being able to recall things
C. All of the others
D. People's immediate memory capacity is more than 7 items
B. People recognize things much better than being able to recall things
Which is the third activity of interaction design

A. Building interactive versions of the designs
B. Developing alternative designs(second)
C. Identifying needs and establishing requirements(first)
D. Evaluating designs(four)
A. Building interactive versions of the designs
Iterative design is

A. directly studying cognitive, behavioural, anthropomorphic & attitudinal characteristics
B. users' reactions and performance to scenarios, manuals, simulations & prototypes are observed, recorded and analysed
C. All of the others
D. Iterative design: when problems are found in user testing, fix them and carry out more tests
D. Iterative design: when problems are found in user testing, fix them and carry out more tests
Initial processing steps of questionnaires is
A. Expansion of notes, Transcription of recordings, Synchronization between data recordings.
B. Transcription of recordings, Expansion of notes
C. Clean up data, Filter into different data sets
D. None of the others
C. Clean up data, Filter into different data sets
Functionality is the goal of interaction design?
A. False
B. True
B. True
Which is NOT the Bødker's roles that suggested for scenarios:
A. As a basis for the early design
B. For technical implementation
C. As a means of cooperation within design teams
D. As a means of cooperation across professional boundaries
A. As a basis for the early design
Why should we build prototypes in design process?
A. Evaluation and feedback are central to interaction design
B. Stakeholders can see, hold, interact with a prototype more easily than a document or a drawing
C. Team members can communicate effectively
D. All of above
D. All of above
ptimizing the interaction between users and interactive products require taking into account a number of interdependent factors, including ____
A. Type of activity, Cultural differences, User groups, Context of use
B. Materials, Cultural differences, Feedback. Context of use
C Cultural differences, User groups, Feedback
A. Type of activity, Cultural differences, User groups, Context of use
Who said "My goal was to design Wufoo to feel like something Fisher Price would make."?
A. Eistein
B. David Engor
C. Kevin Hale. Wufoo director
D. Petr Mitrichev
C. Kevin Hale. Wufoo director
Which basic activity in Interaction Design creates interactive versions of the design to be built?
A. Identifying needs and establishing requirements(first)
B. Developing alternative designs(second)
C. Building interactive versions of the designs(third)
D. Evaluating designs(four)
C. Building interactive versions of the designs(third)
Card-base prototype can be generated from use case output from the requirement activity
A. True
B. False
A. True
Which of the following advise us to speak the user language, with word, phrase and concepts similar to the users
A. User control and freedom
B. Visibility of system status
C. Match between system and the real world
D. Consistency and standards
C. Match between system and the real world
Soaps are good to watch for observing non-verbal behavior as the actors often exaggerate their gestures and facial expressions to convey their emotion?
A. True
B. False
A. True
Which is NOT a type of task descriptions?
A. Scenarios
B. Use cases
C. Essential use cases
D. None of above
D. None of above
Usability engineering is software development life cycle model?
A. False
B. True
A. False
Perception is ____?
A. How information acquired from the environment
B. A kind of algorithm
C. Cognitivethinking
D. None of the others
A. How information acquired from the environment
_____ is an evaluation that is done during design to check products meet requirement
A. Field study (study that is done in a natural environment such as in a person's home)>
B. Controlled experiment (conducted to test hypotheses about some aspect of an interface or other dimension)
C. Analytical evaluation( is an approach to evaluation that does not involve end-users)
D. Formative evaluation
D. Formative evaluation
What is a user-centered approach?
A. Early focus on users and tasks.
B. Empirical measurement.
C. Iterative design
D. All of above
D. All of above
Memorability refers to ____?
A. How easy the system is to learn to use
B. Algorithm
C. How easy the system is to remember to use
D. Cognitive thinking
C. How easy the system is to remember to use
Interviews are used to
A. build a consensus view. (focus group)
B. reach a wider population (questionnaire)
C. Understand the context of task performance. (Observations)
D. target specific user groups
D. target specific user groups
Which of the following is true about Nielsen's heuristics:
A. Recognition rather than recall
B. Recall rather than recognition
C. Recognition same as recall
D. All of the others
D. All of the others
What is interaction designed for more than one person to use?
A. Wearable interface
B. Tangible interface
C. Graphic User interface
D. Shareable interface
D. Shareable interface
Which is NOT a level of emotional design model?
A. Ideology level
B. Behavioral level
C. Visceral level
D. Reflective level
A. Ideology level
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